Relai Reviews
Bitcoin-only app from Switzerland with self-custody wallet, savings plan, and a 1 % fee (0.9 % with an invite code).
Relai Rating
Our Opinion
Relai has established itself in the DACH region as one of the best-known Bitcoin-only apps and is especially appreciated by the Bitcoin community. The Swiss company follows a consistent self-custody approach: Bitcoin is held directly in the in-app wallet, and transfers to external wallets, including hardware wallets, are possible. Customers in the EU are served by Relai EU SASU, which has held a MiCA authorisation from the French financial markets authority AMF since 23 October 2025 and, according to the ESMA register, may operate in all 27 member states via the EU passport; in Switzerland, Relai AG is a member of the self-regulatory organisation VQF. Relai is therefore considered to be on solid regulatory footing.
The savings plan functionality is particularly valued, enabling automatic Bitcoin purchases with direct transfer to your own wallet or a hardware wallet. For investors who see Bitcoin as a long-term store of value and place importance on self-custody, Relai is regarded as one of the most accessible solutions. The fee is 1 % per purchase, or 0.9 % with an invite code; the first monthly auto-invest plan up to €100 remains fee-free. Paying by credit card, Apple Pay or Google Pay adds 3.0 %.
Since only Bitcoin can be traded, Relai is not suitable for investors interested in altcoins, something occasionally criticized by some users. The minimum amount of 50 € and the setup of external wallet transfers are also seen as room for improvement. Relai is therefore especially suited to Bitcoin-focused investors who want to combine self-custody and automated saving with a regulated provider.
Pros & Cons
- Self-custody wallet directly in the app, Bitcoin is held in your own wallet
- Savings plan for weekly or monthly Bitcoin purchases; the first monthly auto-invest plan up to €100 is fee-free
- Wallet transfer to your own and external wallets (incl. hardware wallets) possible
- MiCA authorisation from France’s AMF for Relai EU SASU since 23 October 2025, with an EU passport for all 27 member states; in Switzerland a member of the self-regulatory organisation VQF
- Deposits via SEPA bank transfer (including instant transfer), credit card, Apple Pay and Google Pay
- Only Bitcoin tradable, altcoin selection occasionally criticized by users
- Fee of 1 % per purchase, 0.9 % with an invite code; credit card, Apple Pay and Google Pay cost an extra 3.0 %
- Minimum amount of 50 € is room for improvement compared with other providers
- Setup of external wallet transfers, according to users, is room for improvement
User Experiences
AI Analysis796 analyzed reviewsOur AI collects and analyzes user reviews of Relai from the web and summarizes the key findings.
According to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.
Users particularly appreciate Relai’s intuitive app, which in many reviews is described as clear and easy to use. According to reviews, getting started also works without much prior knowledge, which stands out positively, especially in everyday use. Occasionally, however, users report that the app does not open directly.
Provider details (fees, licences, pros and cons) editorially reviewed: November 2026. This analysis is based on 796 user reviews analyzed by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher, the displayed platform ratings (star ratings) refer to all reviews available there. The reviews shown reflect users’ experiences and do not represent the website operator’s own assessment. All information without guarantee. As of: March 2026. This comparison does not constitute investment advice.
Features
Feature Scope
Highlights
- Bitcoin-only approach with self-custody directly in the app
- Savings plan with automatic transfer to your own wallet or hardware wallet
- Swiss company with a MiCA authorisation from France’s AMF for EU customers
- Relai Private from 100,000 CHF/EUR and Relai Business for companies
Tradeable Assets
- Bitcoin (exclusively)
Trading Options
- Direct Bitcoin buying and selling in the app
- Automatic savings plan (weekly or monthly)
About Relai
Cheaper or safer: alternatives to Relai
Exchanges authorised in the EU under MiCA, each with the trading fee from our comparison and a head-to-head with Relai.
- Go to CoinbaseCoinbaseListed US group, MiCA authorisation via Coinbase Luxembourg S.A.Trading fee in our comparison: up to 1.875% + spread (as of 01/11/2026)Relai vs Coinbase compared
- Go to BitpandaBitpandaVienna-based, MiCA authorisation from the Austrian FMA for Bitpanda GmbH.Trading fee in our comparison: from 0.99% (as of 01/11/2026)Relai vs Bitpanda compared
- Go to OKXOKXMiCA authorisation in Malta via OKX Europe Limited.Trading fee in our comparison: 0.2 % (as of 01/11/2026)Relai vs OKX compared
Partner links: we earn a commission if you become a customer through one of these links. Not investment advice. Crypto assets are volatile and you can lose all of your money.
Compare Relai
Show 18 more comparisons
- Relai vs Coinbase
- Relai vs Kraken Pro
- Relai vs Traders Place
- Relai vs BSDEX
- Relai vs Binance Pro
- Relai vs BISON
- Relai vs Bitvavo
- Relai vs Finanzen invest
- Relai vs Bitget
- Relai vs Kraken
- Relai vs Revolut
- Relai vs OKX
- Relai vs Smartbroker+
- Relai vs ByBit EU
- Relai vs KuCoin
- Relai vs Gate.io
- Relai vs XTB
- Relai vs Coinbase
Reviews of other crypto exchanges
Show 12 more reviews
Recent articles about Relai
Similar articles on this topic
November 12, 2026 1:37 PM
Crypto news: Chainstack data breach exposes customer data, node credentials treated as compromised
Node provider Chainstack has confirmed a breach in which names, email addresses and password hashes were stolen. Coins in your wallet are not directly affected, but anyone with their own account or a bot using Chainstack access needs to renew their password and credentials.
November 12, 2026 12:41 AM
Deutsche Bank now holds bitcoin and ether in custody, but retail clients are left out
Deutsche Bank launched custody for bitcoin, ether, USDC, EURC and EURAU on November 11, 2026, but only for companies and institutional clients. Retail investors still have to rely on regulated exchanges, other banks or their own hardware wallet.
November 11, 2026 5:37 PM
Buy Bitcoin with Paysafecard: the €50 limit and why exchanges rarely take the code
Buying Bitcoin with Paysafecard at regulated exchanges works only via a verified account and the PaysafeWallet. We set out the routes, the monthly fee of €4 and the risks of exchange services and P2P trading.
November 11, 2026 5:19 PM
Arcus exploit: perp DEX loses $2.23 million to a sub-account bug
An accounting bug in sub-account transfers cost Arcus, a perp DEX on Robinhood Chain, about $2.23 million, and the operators have covered the shortfall from the company treasury. If you trade on Arcus or another perp DEX, review your balance, your token approvals and how much capital you keep on the platform.
November 11, 2026 11:19 AM
Initia hack: compromised cloud key drains $3.27 million and halts the blockchain
Initia has been attacked for the second time in three weeks: a compromised Google Cloud key opened the way to forged withdrawals from five rollups, moving around $3.27 million. The network is halted, with $2.16 million frozen.
November 11, 2026 5:23 AM
RollerCoin: up to ten business days per withdrawal, and RLT never leaves the game
RollerCoin pays out real coins, but only above a minimum amount per coin and after up to ten business days of review. Our worked example shows how long the road to the first DOGE withdrawal takes.
November 11, 2026 1:13 AM
NEAR AI hack: data of around 100 users and 18 AI agents exposed
Analysis: an attacker exploited a flaw in the inference software SGLang to take account data, agent logs and two API keys from NEAR AI. According to the incident report, NEAR tokens and wallets are not affected; the risk now lies in targeted phishing.
November 10, 2026 11:36 PM
Crypto crash live: Solana and Aave lead the sell-off as markets price a December Fed hike
Hot US inflation data turned a slow slide into a flush: Bitcoin touched its lowest level since August, Solana has lost a quarter of its value in 30 days and Aave fell almost three times as hard as Bitcoin. The live timeline, the reasons and the levels that matter now.