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Relai Reviews

As of: April 2026

Bitcoin-only app from Switzerland with self-custody wallet, savings plan, and 0.9 % fees.

4.1of 5
Very Good
Fees0.9 %
Cryptocurrencies1
Payment MethodsSEPA Transfer, Credit Card
Cost for €1,000€ 9.00
Bitcoin-Only Self-Custody Savings Plan No Altcoins
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Relai Rating

Usability4.3
complicatedeasy
Features4.3
basiccomprehensive
Fees4.2
highlow
Stability3.8
lowhigh
Support4.1
poorgood

Our Opinion

Relai has established itself in the DACH region as one of the best-known Bitcoin-only apps and is especially appreciated by the Bitcoin community. The Swiss company follows a consistent self-custody approach: Bitcoin is held directly in the in-app wallet, and transfers to external wallets — including hardware wallets — are possible. With a VASP license in Switzerland and an ongoing MiCAR license application, Relai is considered to be on solid regulatory footing.

The savings plan functionality is particularly valued, enabling automatic Bitcoin purchases with direct transfer to your own wallet or a hardware wallet. For investors who see Bitcoin as a long-term store of value and place importance on self-custody, Relai is regarded as one of the most accessible solutions. Fees of 0.9 % are in the mid-range of the brokers compared.

Since only Bitcoin can be traded, Relai is not suitable for investors interested in altcoins — something occasionally criticized by some users. The minimum amount of 50 € and the setup of external wallet transfers are also seen as room for improvement. Relai is therefore especially suited to Bitcoin-focused investors who want to combine self-custody and automated saving with Swiss regulation.

Pros & Cons

Pros
  • Self-custody wallet directly in the app – Bitcoin is held in your own wallet
  • Savings plan available for weekly or monthly Bitcoin purchases
  • Wallet transfer to your own and external wallets (incl. hardware wallets) possible
  • VASP license in Switzerland and MiCAR application submitted
  • Deposits via SEPA bank transfer and credit card
Cons
  • Only Bitcoin tradable – altcoin selection occasionally criticized by users
  • Minimum amount of 50 € is room for improvement compared with other providers
  • Setup of external wallet transfers, according to users, is room for improvement

User Experiences

AI Analysis796 analyzed reviews
4.6
App Store
4,234 Reviews
4.2
Google Play
5,024 Reviews
4.0
Trustpilot
1,310 Reviews

Our AI collects and analyzes user reviews of Relai from the web and summarizes the key findings.

According to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.

Users particularly appreciate Relai’s intuitive app, which in many reviews is described as clear and easy to use. According to reviews, getting started also works without much prior knowledge, which stands out positively, especially in everyday use. Occasionally, however, users report that the app does not open directly.

This analysis is based on 272 user reviews analyzed by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher — the displayed platform ratings (star ratings) refer to all reviews available there. The reviews shown reflect users’ experiences and do not represent the website operator’s own assessment. All information without guarantee. As of: March 2026. This comparison does not constitute investment advice.

Features

Feature Scope

Savings plan Staking Wallet transfer Self-custody wallet Credit card payment VASP license (Switzerland) Web platform Mobile app (iOS/Android) Hardware wallet support

Highlights

  • Bitcoin-only approach with self-custody directly in the app
  • Savings plan with automatic transfer to your own wallet or hardware wallet
  • Swiss company with VASP license and MiCAR application
  • Relai Private from 100.000 CHF/EUR and Relai Business for companies

Tradeable Assets

  • Bitcoin (exclusively)

Trading Options

  • Direct Bitcoin buying and selling in the app
  • Automatic savings plan (weekly or monthly)

About Relai

Company
Relai AG
Year Founded
2020
KYC
VideoIdent
Regulation
Virtual Asset Service Provider in Switzerland and MiCAR license applied for
Own wallet
Minimum Amount
€ 50

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