| 0.25 % | Fees | 0.9 % |
| € 2.60 | Cost for €1,000 | € 9.00 |
| 350+ | Cryptos | 1 |
| SEPA Instant Transfer, SEPA Transfer | Payment Methods | SEPA Transfer, Credit Card |
| BaFin License, custodians Tangany and Sutor Bank are also licensed | Regulation | Virtual Asset Service Provider in Switzerland and MiCAR license applied for |
Users generally report mostly positive experiences with Bitvavo, especially regarding usability and costs. In the reviews, the clear app and low fees are often praised, while support and technical reliability are also mentioned more critically.
According to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.
This analysis is based on 591 user reviews from Apple App Store, Trustpilot, and Google Play Store evaluated with AI. The total number of reviews on the respective platforms may be higher — the platform ratings shown (star ratings) refer to all reviews available there. The reviews presented reflect user experiences and do not represent the site operator’s own assessment. All information is provided without guarantee. Status: April 2026. This comparison does not constitute investment advice.
| ✓ | Savings plan | ✓ |
| ✓ | Staking | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Cost transparency | ✓ |
| ✓ | 2FA security | ✓ |
| ✓ | Anti-phishing code | ✓ |
| ✓ | SEPA instant transfer | ✓ |
| ✓ | Credit card | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
| ✓ | Web platform | ✓ |
| ✓ | Self-custody wallet | ✓ |
| ✓ | Credit card payment | ✓ |
| ✓ | VASP license (Switzerland) | ✓ |
| ✓ | Hardware wallet support | ✓ |
| Hyphe Markets GmbH | Company | Relai AG |
| 2021 | Founded | 2020 |
| BaFin License, custodians Tangany and Sutor Bank are also licensed | Regulation | Virtual Asset Service Provider in Switzerland and MiCAR license applied for |
| € 5 | Minimum Amount | € 50 |
| Photo ID | KYC | VideoIdent |