OKX vs Relai Comparison

In our overall rating OKX leads with 4.5 out of 5 points, ahead of Relai with 4.2. On disclosed fees OKX is cheaper: 0.2 % instead of 1 % trading fee, which means € 2.00 instead of € 10.00 per €1,000 purchase. OKX has the better score in all five sub-ratings. OKX lists more cryptocurrencies (more than 280) than Relai (1).

OKX
OKX
Winner
4.5of 5
Go to OKX
vs
Relai
Relai
4.2of 5
Go to Relai
0.2 %Fees1 %
€ 2.00Minimum cost per €1,000€ 10.00
280+Cryptos1
Deposits: SEPA / SEPA Instant, Easy Transfer, Credit Card and PayPal Express purchases: PayPal, Google Pay, Apple Pay and Credit CardPayment MethodsInstant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay
MiCA licence, MiFID II licence and payment institution (MFSA, Malta)RegulationMiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF

Cost comparison

The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.

OKXRelai
€ 2.00Minimum cost per €1,000€ 10.00
0.2 %Fees1 %
€ 1.08Wallet transfer€ 0 (Bitcoin network fee only, variable)
YesCost transparencyYes
~$10 USDMinimum Amount€ 50
Deposits: SEPA / SEPA Instant, Easy Transfer, Credit Card and PayPal Express purchases: PayPal, Google Pay, Apple Pay and Credit CardPayment MethodsInstant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay

On disclosed fees you pay €8.00 less at OKX per €1,000 purchase.

OKX

OKX Europe charges spot fees by account type: the spot-only account costs 0.10% maker and 0.20% taker in the base tier, the spot and derivatives account 0.08% and 0.10%.

TransactionCost at OKX Europe
Spot trading, spot-only account, regular user0.10% maker, 0.20% taker
Spot trading, spot and derivatives account, regular user0.08% maker, 0.10% taker
VIP 1 in the spot and derivatives account (from EUR 100,000 assets or EUR 1m volume in 30 days)0.0675% maker, 0.08% taker
Zero-fee pairsselected spot pairs at 0% maker and taker
Crypto withdrawalsnetwork fee per coin

How to save: On a EUR 1,000 buy as a taker, the spot-only account costs EUR 2 and the spot and derivatives account EUR 1. Limit orders as a maker are cheaper in both account types. See how OKX compares in our crypto exchange comparison.

Fees as of 1 November 2026 according to the OKX Europe fee page.

OKX bonus and promotions (November 2026)

Welcome bonus of up to €400: if you sign up with the cryptoticker.io referral code and complete account verification, you receive a €100 X-Perps voucher from a deposit of €1. The reward rises with your trading volume: €125 from €25,000, €175 from €75,000, €250 from €150,000 and €400 from €300,000. Crypto rewards are locked for withdrawals for up to 45 days. The programme is open to new users in the EEA; the OKX bonus terms apply. Since November 7, 2026, OKX lists six tasks with €50 to €100 in X-Perps vouchers each, still up to €400 in total; the current steps are on our page about the OKX referral code, and every rate is in our overview of OKX fees.

Further promotions: on USDT you deposit and convert to USDC, OKX pays an 8% bonus, up to €3,500; the promotion ends on 13 November 2026. If you hold a VIP tier at another exchange, you can carry it over to OKX.

You can open an OKX account through our partner link to OKX; cryptoticker.io receives a commission when an account is opened. Offers as of 1 November 2026.

Relai

Not enough reviews available.

Pros & Cons

OKX
OKX
Pros
  • MiCA, MiFID II and payment institution licences via OKX Europe in Malta
  • Spot fee of 0.20% taker on a spot-only account, 0.10% with a derivatives account
  • Total costs of €2.00 per €1,000
  • Proof of reserve is provided
  • Wide range of payment methods: SEPA, PayPal, credit card, Apple Pay, Google Pay
  • Savings plan via recurring buy (daily to monthly) and staking available
Cons
  • Selection of 280+ cryptocurrencies is room for improvement compared with some competitors
  • KYC process with eID and photo ID is occasionally criticized as time-consuming
OKX Reviews
Relai
Relai
Pros
  • Self-custody wallet directly in the app, Bitcoin is held in your own wallet
  • Savings plan for weekly or monthly Bitcoin purchases; the first monthly auto-invest plan up to €100 is fee-free
  • Wallet transfer to your own and external wallets (incl. hardware wallets) possible
  • MiCA authorisation from France’s AMF for Relai EU SASU since 23 October 2025, with an EU passport for all 27 member states; in Switzerland a member of the self-regulatory organisation VQF
  • Deposits via SEPA bank transfer (including instant transfer), credit card, Apple Pay and Google Pay
Cons
  • Only Bitcoin tradable, altcoin selection occasionally criticized by users
  • Fee of 1 % per purchase, 0.9 % with an invite code; credit card, Apple Pay and Google Pay cost an extra 3.0 %
  • Minimum amount of 50 € is room for improvement compared with other providers
  • Setup of external wallet transfers, according to users, is room for improvement
Relai Reviews

Score Comparison

4.7Usability4.3
4.8Features4.3
4.7Fees4.2
4.4Stability3.8
4.4Support4.1

User Experiences

AI Analysis
4.4
App Store
4.6
4.1
Google Play
4.2
2.3
Trustpilot
4.0
OKX
OKX

According to the analyzed user reviews, OKX is mentioned by many users for its intuitive app, easy usability, and wide range of coins. At the same time, users also report critical experiences with support, as well as occasionally with blocked accounts or blocked withdrawals.

Relai
Relai

According to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.

Provider details (fees, licences, pros and cons) editorially reviewed: November 2026. This analysis is based on 794 user reviews evaluated by AI from the Apple App Store, Trustpilot, Google Play Store. The total number of reviews on the respective platforms may be higher, the platform ratings (star ratings) shown refer to all reviews available there. The reviews shown reflect users' experiences and do not represent the site operator's own assessment. All information without guarantee. Ratings as of: September 2026; review summaries as of: March 2026. This comparison does not constitute investment advice.

Features

OKXRelai
availableSavings planavailable
availableStakingnot available
availableWallet transferavailable
availableCost transparencynot specified
available2FA securitynot specified
availableAnti-phishing codenot specified
availablePasskey loginnot specified
availableWallet whitelistnot specified
availableMobile app (iOS/Android)available
availableWeb platformnot available
availableSEPA transfernot specified
availableSEPA instant transfernot specified
availableCredit cardavailable
availablePayPalnot specified
not specifiedSelf-custody walletavailable
not specifiedVASP license (Switzerland)available
not specifiedHardware wallet supportavailable
OKX
OKXHighlights
  • One of the first exchanges with a MiCA license in the EU
  • Total costs of €2.00 per €1,000 on a spot-only account
  • Proof of reserve available for transparency
  • Express purchases via PayPal, Apple Pay, and Google Pay possible
  • Minimum investment from just 1 €
  • Futures and spot margin up to 10x, tokenized stocks and ETFs
  • OKX Shield: protection against third-party account takeovers, up to €500,000 depending on account tier
  • OKX Card (Mastercard) with no monthly or annual card fee
Relai
RelaiHighlights
  • Bitcoin-only approach with self-custody directly in the app
  • Savings plan with automatic transfer to your own wallet or hardware wallet
  • Swiss company with a MiCA authorisation from France’s AMF for EU customers
  • Relai Private from 100,000 CHF/EUR and Relai Business for companies

The five areas head to head

AI Analysis

Fees & Costs

OKX
OKX

When it comes to fees, users report a mixed impression: on the one hand, low costs are mentioned; on the other hand, some users perceive the fees as high. According to reviews, the perception of costs from the user perspective apparently depends on usage and transaction type.

Relai
Relai

When it comes to fees and costs, the user data paints a mixed picture. Some users describe Relai as cost-effective, while others rate the fees as high. Overall, opinions on the costs differ clearly.

Usability & User Experience

OKX
OKX

According to reviews, users at OKX especially appreciate the intuitive app, the easy handling, and the clean interface. In everyday use, the platform is described by many as easy to understand. Occasionally, users also would like a German-language interface and a landscape mode.

Relai
Relai

Users particularly appreciate Relai’s intuitive app, which in many reviews is described as clear and easy to use. According to reviews, getting started also works without much prior knowledge, which stands out positively, especially in everyday use. Occasionally, however, users report that the app does not open directly.

Features & Offering

OKX
OKX

According to user reviews, the range of coins and features is viewed positively by many. Users report that the platform is experienced as versatile and offers different use cases. Occasionally, users would like more fiat options, additional bot options, and adjustments to the withdrawal whitelist.

Relai
Relai

In the analyzed user reviews, some users would like dark mode, automatic orders, tax documents, or a settlement account. In addition, precautionary transfers, coins on the homepage, and more coins are mentioned. Overall, the feedback on features mainly relates to such additional requests.

Stability & Security

OKX
OKX

Regarding stability and reliability, users report in some cases smooth usage and in other cases problems related to accounts or withdrawals. In the reviews, blocked accounts and blocked withdrawals are occasionally mentioned. Overall, the user data does not present a uniform picture.

Relai
Relai

Regarding stability and reliability, individual reviews report that the app does not start, cannot be opened, or crashes. Overall, this area is occasionally criticized by users.

Customer Support

OKX
OKX

The user reviews of support are mostly critical. Users report slow or unanswered replies, and occasionally describe customer service as not helpful or as not being perceived at all. In addition, several users would like better support in German.

Relai
Relai

According to reviews, the sentiment around support is rather critical. While competent service is mentioned occasionally, users also criticize in some cases that support is not reachable or that responses take a long time. Overall, users report mixed experiences with support.

Details

OKXRelai
OKX Europe LtdCompanyRelai AG (CH) / Relai EU SASU (EU)
—Headquarters&
2017Founded2020
MiCA licence, MiFID II licence and payment institution (MFSA, Malta)RegulationMiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF
~$10 USDMinimum Amount€ 50
eID, Photo IDKYCID card or passport (with MRZ), NFC chip scan, selfie

Verdict

In our overall rating OKX leads with 4.5 against 4.2 for Relai.

On disclosed fees you pay €8.00 less at OKX per €1,000 purchase.

For most investors OKX is therefore the better choice.

OKXOur Opinion

In short: OKX is one of the large international crypto exchanges and serves investors in the EU through OKX Europe, licensed under MiCA in Malta. You can trade more than 280 crypto-assets, from 0.10% maker and 0.20% taker on a spot-only account, or from 0.08% and 0.10% with a spot and derivatives account. Add futures up to 10x, trading bots, tokenised stocks, a recurring-buy savings plan and the OKX Card. If you want a regulated exchange with a wide range of features and low fees, OKX is a strong choice.

Is OKX safe and licensed in the EU?

Yes, OKX may serve customers across the EU. OKX Europe Limited, based in Sliema, Malta, has been authorised as a crypto-asset service provider under MiCA since 27 January 2025, granted by the Malta Financial Services Authority (MFSA). Through the EU passport the licence covers 29 EEA countries, including Germany, France and Spain (ESMA register, file of 30 October 2026). It covers, among other things, custody, operating a trading platform, exchanging crypto-assets for funds and for other crypto-assets, executing orders, portfolio management and transfers. According to OKX, it also holds MiFID II and payment institution authorisations.

Reserves: OKX regularly publishes a proof of reserves, most recently its 46th report as of 3 October 2026: coverage of 110% for Bitcoin, 100% for Ether, 105% for USDT and 101% for USDC (OKX proof of reserves).

What you can do yourself: the anti-phishing code you set in your account protects you against scams with fake emails, because it appears in every genuine email from OKX. Add two-factor authentication or a passkey, a withdrawal address whitelist and, for larger amounts, your own hardware wallet.

Who is OKX for?

OKX suits investors in the EU who want to trade actively on a licensed exchange: spot, futures, bots and tokenised stocks on one platform, with low order book fees. If you mainly want a savings plan in a lean app, take a look at Bitvavo or Bitpanda; Kraken is another large exchange with a MiCA licence. All licensed providers are listed in our comparison of regulated crypto exchanges.

RelaiOur Opinion

Relai has established itself in the DACH region as one of the best-known Bitcoin-only apps and is especially appreciated by the Bitcoin community. The Swiss company follows a consistent self-custody approach: Bitcoin is held directly in the in-app wallet, and transfers to external wallets, including hardware wallets, are possible. Customers in the EU are served by Relai EU SASU, which has held a MiCA authorisation from the French financial markets authority AMF since 23 October 2025 and, according to the ESMA register, may operate in all 27 member states via the EU passport; in Switzerland, Relai AG is a member of the self-regulatory organisation VQF. Relai is therefore considered to be on solid regulatory footing.

The savings plan functionality is particularly valued, enabling automatic Bitcoin purchases with direct transfer to your own wallet or a hardware wallet. For investors who see Bitcoin as a long-term store of value and place importance on self-custody, Relai is regarded as one of the most accessible solutions. The fee is 1 % per purchase, or 0.9 % with an invite code; the first monthly auto-invest plan up to €100 remains fee-free. Paying by credit card, Apple Pay or Google Pay adds 3.0 %.

Since only Bitcoin can be traded, Relai is not suitable for investors interested in altcoins, something occasionally criticized by some users. The minimum amount of 50 € and the setup of external wallet transfers are also seen as room for improvement. Relai is therefore especially suited to Bitcoin-focused investors who want to combine self-custody and automated saving with a regulated provider.

Frequently asked questions: OKX or Relai?