Kraken Pro vs Relai Comparison
In our overall rating Kraken Pro leads with 4.4 out of 5 points, ahead of Relai with 4.2. On disclosed fees Kraken Pro is cheaper: 0.8 % instead of 1 % trading fee, which means € 8.00 instead of € 10.00 per €1,000 purchase. Kraken Pro lists more cryptocurrencies (629) than Relai (1).
| 0.8 % | Fees | 1 % |
| € 8.00 | Minimum cost per €1,000 | € 10.00 |
| 629 | Cryptos | 1 |
| SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card | Payment Methods | Instant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay |
| - EU: MiCA - USA: CFTC - UK: FCA | Regulation | MiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF |

Cost comparison
The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.
| € 8.00 | Minimum cost per €1,000 | € 10.00 |
| 0.8 % | Fees | 1 % |
| € 1.49 | Wallet transfer | € 0 (Bitcoin network fee only, variable) |
| Yes | Cost transparency | Yes |
| € 5 | Minimum Amount | € 50 |
| SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card | Payment Methods | Instant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay |
On disclosed fees you pay €2.00 less at Kraken Pro per €1,000 purchase.
Kraken Pro uses a maker/taker model with 17 tiers. Since 9 July 2026 the best of three measures applies: 30-day spot volume, 30-day futures volume or your current assets on the platform, such as crypto, cash and staked coins. The tier you reach applies to both spot and futures. Volume on stablecoin and FX pairs, Instant Buy and conversions does not count.
| Tier | 30-day spot volume (USD) | or assets on platform (USD) | Maker | Taker |
|---|---|---|---|---|
| Tier 1 | 0+ | not applicable | 0.40% | 0.80% |
| Tier 2 | 2,500+ | not applicable | 0.30% | 0.60% |
| Tier 3 | 10,000+ | 20,000+ | 0.22% | 0.38% |
| Tier 4 | 25,000+ | 50,000+ | 0.20% | 0.35% |
| Tier 5 | 50,000+ | 100,000+ | 0.15% | 0.30% |
| Tier 6 | 100,000+ | 200,000+ | 0.12% | 0.25% |
| Tier 7 | 250,000+ | 400,000+ | 0.10% | 0.22% |
| Tier 8 | 500,000+ | 600,000+ | 0.08% | 0.20% |
| Tier 9 | 1M+ | 1M+ | 0.06% | 0.18% |
| Tier 10 | 2.5M+ | 2.5M+ | 0.04% | 0.15% |
| Tier 11 | 5M+ | 5M+ | 0.02% | 0.12% |
| Tier 12 | 10M+ | 10M+ | 0.00% | 0.10% |
| Pro 1 to Pro 5 | 50M+ | 20M+ | 0.00% | 0.09% to 0.05% |
Stablecoins, pegged tokens and FX pairs have their own schedule from 0.20% maker and taker. Margin positions also incur opening and rollover fees per pair, for example 0.02% to 0.04% on opening and every four hours. As of 1 November 2026, Kraken fee schedule. This comparison does not constitute investment advice.
Not enough reviews available.
Pros & Cons
- Maker/taker fees from 0.40% / 0.80%; since 9 July 2026 your balance also counts towards your tier, with Tier 3 (0.22% / 0.38%) from USD 20,000
- Pro order types: stop-loss, take-profit, trailing stop, iceberg, OCO
- Margin trading up to 5x (selected pairs up to 10x)
- Full-featured API: REST and WebSocket v2 incl. Level 3 order book
- Shared account with standard Kraken, no transfer required
- In the EEA, Bitcoin and Ether options since 26 October 2026, in the same derivatives account as futures
- Learning curve compared to the standard interface has room for improvement
- Margin for EEA customers on fiat pairs only against USD and EUR, funded in USDC and EURC
- Futures and options only via a separate derivatives account, options only after an appropriateness assessment
- Lowest fee tiers only reachable from high 30-day volume onward
- Stablecoin and FX pairs on their own schedule from 0.20%, and their volume does not count towards your tier

- Self-custody wallet directly in the app, Bitcoin is held in your own wallet
- Savings plan for weekly or monthly Bitcoin purchases; the first monthly auto-invest plan up to €100 is fee-free
- Wallet transfer to your own and external wallets (incl. hardware wallets) possible
- MiCA authorisation from France’s AMF for Relai EU SASU since 23 October 2025, with an EU passport for all 27 member states; in Switzerland a member of the self-regulatory organisation VQF
- Deposits via SEPA bank transfer (including instant transfer), credit card, Apple Pay and Google Pay
- Only Bitcoin tradable, altcoin selection occasionally criticized by users
- Fee of 1 % per purchase, 0.9 % with an invite code; credit card, Apple Pay and Google Pay cost an extra 3.0 %
- Minimum amount of 50 € is room for improvement compared with other providers
- Setup of external wallet transfers, according to users, is room for improvement
User Experiences
AI AnalysisNo separate analysis -- based on Kraken.

According to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.
Provider details (fees, licences, pros and cons) editorially reviewed: November 2026. This comparison does not constitute investment advice. All information without guarantee.
Features
| not available | Maker/Taker Model | not specified |
| not available | Margin Trading | not specified |
| not available | Futures/Derivatives | not specified |
| not available | Order Types | not specified |
| not available | API | not specified |
| not available | Charts | not specified |
| not available | Mobile App (Pro Mode) | not specified |
| not available | Asset Selection | not specified |
| not available | 2FA Security | not specified |
| not available | Cold Storage | not specified |
| not specified | Savings plan | available |
| not specified | Staking | not available |
| not specified | Wallet transfer | available |
| not specified | Self-custody wallet | available |
| not specified | Credit card payment | available |
| not specified | VASP license (Switzerland) | available |
| not specified | Web platform | not available |
| not specified | Mobile app (iOS/Android) | available |
| not specified | Hardware wallet support | available |
- Volume-based fee model from 0.40% maker / 0.80% taker
- Pro order types including iceberg and OCO bracket
- Margin trading with up to 5x leverage across 150+ markets
- API access for REST and WebSocket v2
- MiCA authorisation from the Central Bank of Ireland, valid in 30 EEA countries
- Bitcoin and Ether options for EEA customers since 26 October 2026

- Bitcoin-only approach with self-custody directly in the app
- Savings plan with automatic transfer to your own wallet or hardware wallet
- Swiss company with a MiCA authorisation from France’s AMF for EU customers
- Relai Private from 100,000 CHF/EUR and Relai Business for companies
The five areas head to head
AI AnalysisFees & Costs
No separate analysis -- based on Kraken.

When it comes to fees and costs, the user data paints a mixed picture. Some users describe Relai as cost-effective, while others rate the fees as high. Overall, opinions on the costs differ clearly.
Usability & User Experience
No separate analysis -- based on Kraken.

Users particularly appreciate Relai’s intuitive app, which in many reviews is described as clear and easy to use. According to reviews, getting started also works without much prior knowledge, which stands out positively, especially in everyday use. Occasionally, however, users report that the app does not open directly.
Features & Offering
No separate analysis -- based on Kraken.

In the analyzed user reviews, some users would like dark mode, automatic orders, tax documents, or a settlement account. In addition, precautionary transfers, coins on the homepage, and more coins are mentioned. Overall, the feedback on features mainly relates to such additional requests.
Stability & Security
No separate analysis -- based on Kraken.

Regarding stability and reliability, individual reviews report that the app does not start, cannot be opened, or crashes. Overall, this area is occasionally criticized by users.
Customer Support
No separate analysis -- based on Kraken.

According to reviews, the sentiment around support is rather critical. While competent service is mentioned occasionally, users also criticize in some cases that support is not reachable or that responses take a long time. Overall, users report mixed experiences with support.
Details
| Payward Europe Solutions Limited | Company | Relai AG (CH) / Relai EU SASU (EU) |
| — | Headquarters | & |
| 2011 | Founded | 2020 |
| - EU: MiCA - USA: CFTC - UK: FCA | Regulation | MiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF |
| € 5 | Minimum Amount | € 50 |
| Photo ID, VideoIdent | KYC | ID card or passport (with MRZ), NFC chip scan, selfie |
Verdict
In our overall rating Kraken Pro leads with 4.4 against 4.2 for Relai.
On disclosed fees you pay €2.00 less at Kraken Pro per €1,000 purchase.
For most investors Kraken Pro is therefore the better choice.
Kraken Pro is the separate trading interface from Kraken (pro.kraken.com and Pro mode in the mobile app) and is aimed at active traders. Unlike the standard platform with flat 1% fees, the maker/taker model applies here, starting at 0.40% maker and 0.80% taker and falling across 17 tiers to 0.00% maker and 0.05% taker. Since 9 July 2026 Kraken sets your tier by the best of three measures: 30-day spot volume, 30-day futures volume or assets on the platform. Anyone holding USD 20,000 at Kraken therefore trades in Tier 3 at 0.22% maker and 0.38% taker even without any turnover. Account, verification, and asset balances are shared between both interfaces.
The order set covers market, limit, stop-loss, take-profit, trailing stop, iceberg orders, and bracket/OCO combinations. Margin trading is offered with up to 5x leverage depending on the pair, with selected assets reaching 10x; for EEA customers, margin on fiat pairs is now limited to USD and EUR and funded in USDC and EURC. EEA customers trade futures and, since 26 October 2026, Bitcoin and Ether options on Kraken Pro from a separate derivatives account using the same wallet; the provider is Cyprus-based Payward Europe Digital Solutions (CY) Limited with a MiFID licence from CySEC, and options require an appropriateness assessment. The crypto services themselves are provided by Payward Europe Solutions Limited, authorised under MiCA by the Central Bank of Ireland since 25 June 2025 and passported to 30 EEA countries (ESMA register, file dated 30 October 2026). Charts, order book, and API access (REST and WebSocket v2) are described in user reviews as sufficient for active strategies; the learning curve compared to the standard interface is occasionally criticized.
Kraken Pro is considered particularly suitable for active traders who value pro order types, lower volume-based fees, and margin features. Those primarily looking for savings plans or simple spot investing will find a more fitting setup on the standard interface. This comparison does not constitute investment advice.
Relai has established itself in the DACH region as one of the best-known Bitcoin-only apps and is especially appreciated by the Bitcoin community. The Swiss company follows a consistent self-custody approach: Bitcoin is held directly in the in-app wallet, and transfers to external wallets, including hardware wallets, are possible. Customers in the EU are served by Relai EU SASU, which has held a MiCA authorisation from the French financial markets authority AMF since 23 October 2025 and, according to the ESMA register, may operate in all 27 member states via the EU passport; in Switzerland, Relai AG is a member of the self-regulatory organisation VQF. Relai is therefore considered to be on solid regulatory footing.
The savings plan functionality is particularly valued, enabling automatic Bitcoin purchases with direct transfer to your own wallet or a hardware wallet. For investors who see Bitcoin as a long-term store of value and place importance on self-custody, Relai is regarded as one of the most accessible solutions. The fee is 1 % per purchase, or 0.9 % with an invite code; the first monthly auto-invest plan up to €100 remains fee-free. Paying by credit card, Apple Pay or Google Pay adds 3.0 %.
Since only Bitcoin can be traded, Relai is not suitable for investors interested in altcoins, something occasionally criticized by some users. The minimum amount of 50 € and the setup of external wallet transfers are also seen as room for improvement. Relai is therefore especially suited to Bitcoin-focused investors who want to combine self-custody and automated saving with a regulated provider.