Bitpanda Fusion vs Relai Comparison
| 0.25 % | Fees | 0.9 % |
| € 3.00 | Cost for €1,000 | € 9.00 |
| 100+ | Cryptos | 1 |
| SEPA Instant Transfer, SEPA Transfer, Credit Card, PayPal | Payment Methods | SEPA Transfer, Instant SEPA (EU), Credit Card, Apple Pay, Google Pay |
| MiCA license via BaFin | Regulation | Virtual Asset Service Provider (VASP) in Switzerland and MiCAR license applied for |
Cost comparison
The basis is a Bitcoin purchase worth €1,000, including all fees and spreads.
| € 3.00 | Cost for €1,000 | € 9.00 |
| 0.25 % | Fees | 0.9 % |
| € 2.91 | Wallet transfer | Network fees (Mempool fees set by the user) |
| Yes | Cost transparency | Yes |
| € 1 | Minimum Amount | € 50 |
| SEPA Instant Transfer, SEPA Transfer, Credit Card, PayPal | Payment Methods | SEPA Transfer, Instant SEPA (EU), Credit Card, Apple Pay, Google Pay |
On a €1,000 purchase you pay €6.00 less at Bitpanda Fusion.
Pros & Cons
- Volume-based maker/taker fees from 0.25% down to 0.02%
- Pro order types: limit, stop-limit, stop-market, take-profit, OCO
- Native TradingView charts with advanced indicators
- Public REST and WebSocket API for algorithmic trading
- Shared account with standard Bitpanda -- no extra onboarding
- Liquidity from 12+ aggregated order books
- Learning curve compared to the standard Bitpanda app has room for improvement
- Savings plan feature not available on Fusion
- Lowest fee tiers only reachable from high 30-day volume onward
- Asset selection limited to spot pairs -- no precious metals or stocks like on standard Bitpanda
- Self-custody wallet directly in the app – Bitcoin is held in your own wallet
- Savings plan available for weekly or monthly Bitcoin purchases
- Wallet transfer to your own and external wallets (incl. hardware wallets) possible
- VASP license in Switzerland and MiCAR application submitted
- Deposits via SEPA bank transfer and credit card
- Only Bitcoin tradable – altcoin selection occasionally criticized by users
- Minimum amount of 50 € is room for improvement compared with other providers
- Setup of external wallet transfers, according to users, is room for improvement
User Experiences
AI AnalysisNo separate analysis -- based on Bitpanda.
According to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.
This analysis is based on 796 user reviews analyzed by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher — the displayed platform ratings (star ratings) refer to all reviews available there. The reviews shown reflect users’ experiences and do not represent the website operator’s own assessment. All information without guarantee. As of: March 2026. This comparison does not constitute investment advice.
Features
| ✓ | Maker/Taker Model | ✓ |
| ✓ | Order Types | ✓ |
| ✓ | API | ✓ |
| ✓ | Charts | ✓ |
| ✓ | Aggregated Order Books | ✓ |
| ✓ | Savings Plan | ✓ |
| ✓ | Wallet Transfer | ✓ |
| ✓ | 2FA Security | ✓ |
| ✓ | BaFin License | ✓ |
| ✓ | Mobile App | ✓ |
| ✓ | Savings plan | ✓ |
| ✓ | Staking | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Self-custody wallet | ✓ |
| ✓ | Credit card payment | ✓ |
| ✓ | VASP license (Switzerland) | ✓ |
| ✓ | Web platform | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
| ✓ | Hardware wallet support | ✓ |
- 7-tier maker/taker model from 0.25% down to 0.02%
- Native TradingView charts and pro order types
- Public REST and WebSocket API
- BaFin licensing via the Bitpanda ecosystem
- Bitcoin-only approach with self-custody directly in the app
- Savings plan with automatic transfer to your own wallet or hardware wallet
- Swiss company with VASP license and MiCAR application
- Relai Private from 100.000 CHF/EUR and Relai Business for companies
The five areas head to head
AI AnalysisFees & Costs
No separate analysis -- based on Bitpanda.
When it comes to fees and costs, the user data paints a mixed picture. Some users describe Relai as cost-effective, while others rate the fees as high. Overall, opinions on the costs differ clearly.
Usability & User Experience
No separate analysis -- based on Bitpanda.
Users particularly appreciate Relai’s intuitive app, which in many reviews is described as clear and easy to use. According to reviews, getting started also works without much prior knowledge, which stands out positively, especially in everyday use. Occasionally, however, users report that the app does not open directly.
Features & Offering
No separate analysis -- based on Bitpanda.
In the analyzed user reviews, some users would like dark mode, automatic orders, tax documents, or a settlement account. In addition, precautionary transfers, coins on the homepage, and more coins are mentioned. Overall, the feedback on features mainly relates to such additional requests.
Stability & Security
No separate analysis -- based on Bitpanda.
Regarding stability and reliability, individual reviews report that the app does not start, cannot be opened, or crashes. Overall, this area is occasionally criticized by users.
Customer Support
No separate analysis -- based on Bitpanda.
According to reviews, the sentiment around support is rather critical. While competent service is mentioned occasionally, users also criticize in some cases that support is not reachable or that responses take a long time. Overall, users report mixed experiences with support.
Details
| Bitpanda GmbH | Company | Relai AG (CH) / Relai EU SASU (EU) |
| — | Headquarters | & |
| 2014 | Founded | 2020 |
| MiCA license via BaFin | Regulation | Virtual Asset Service Provider (VASP) in Switzerland and MiCAR license applied for |
| € 1 | Minimum Amount | € 50 |
| eID, Photo ID | KYC | Photo ID, NFC passport verification |
Verdict
In our overall rating Bitpanda Fusion leads with 4.6 against 4.2 for Relai.
On a €1,000 purchase you pay €6.00 less at Bitpanda Fusion.
For most investors Bitpanda Fusion is therefore the better choice.
Bitpanda Fusion is the pro trading platform within the Bitpanda ecosystem and is aimed at active traders with higher volume. Instead of the flat 0.99% fee on the standard app, a 7-tier volume-based maker/taker model applies here, ranging from 0.25% down to 0.02%. Account, verification, and custody are shared with the regular Bitpanda platform -- no separate onboarding is required.
The trading interface is based on a classic limit order book with native TradingView integration and supports limit, stop-limit, stop-market, take-profit, and OCO orders. According to the provider, liquidity is sourced from more than twelve aggregated order books. A public REST and WebSocket API rounds out the offering for algorithmic trading. The learning curve compared to the standard Bitpanda app is occasionally criticized in user comments, as is the absence of the savings plan feature.
Bitpanda Fusion is considered particularly suitable for traders who value maker/taker conditions, pro order types, and API access. Those who mainly use savings plans, precious metals, or simple direct purchase are better served on the standard platform. This comparison does not constitute investment advice.
Relai has established itself in the DACH region as one of the best-known Bitcoin-only apps and is especially appreciated by the Bitcoin community. The Swiss company follows a consistent self-custody approach: Bitcoin is held directly in the in-app wallet, and transfers to external wallets — including hardware wallets — are possible. With a VASP license in Switzerland and an ongoing MiCAR license application, Relai is considered to be on solid regulatory footing.
The savings plan functionality is particularly valued, enabling automatic Bitcoin purchases with direct transfer to your own wallet or a hardware wallet. For investors who see Bitcoin as a long-term store of value and place importance on self-custody, Relai is regarded as one of the most accessible solutions. Fees of 0.9 % are in the mid-range of the brokers compared.
Since only Bitcoin can be traded, Relai is not suitable for investors interested in altcoins — something occasionally criticized by some users. The minimum amount of 50 € and the setup of external wallet transfers are also seen as room for improvement. Relai is therefore especially suited to Bitcoin-focused investors who want to combine self-custody and automated saving with Swiss regulation.