Bitpanda Fusion vs Relai Comparison

Bitpanda Fusion
Bitpanda Fusion
Winner
4.6of 5
Go to Bitpanda Fusion
vs
Relai
Relai
4.2of 5
Go to Relai
0.25 %Fees0.9 %
€ 3.00Cost for €1,000€ 9.00
100+Cryptos1
SEPA Instant Transfer, SEPA Transfer, Credit Card, PayPalPayment MethodsSEPA Transfer, Instant SEPA (EU), Credit Card, Apple Pay, Google Pay
MiCA license via BaFinRegulationVirtual Asset Service Provider (VASP) in Switzerland and MiCAR license applied for

Cost comparison

The basis is a Bitcoin purchase worth €1,000, including all fees and spreads.

Bitpanda FusionRelai
€ 3.00Cost for €1,000€ 9.00
0.25 %Fees0.9 %
€ 2.91Wallet transferNetwork fees (Mempool fees set by the user)
YesCost transparencyYes
€ 1Minimum Amount€ 50
SEPA Instant Transfer, SEPA Transfer, Credit Card, PayPalPayment MethodsSEPA Transfer, Instant SEPA (EU), Credit Card, Apple Pay, Google Pay

On a €1,000 purchase you pay €6.00 less at Bitpanda Fusion.

Pros & Cons

Bitpanda Fusion
Bitpanda Fusion
Pros
  • Volume-based maker/taker fees from 0.25% down to 0.02%
  • Pro order types: limit, stop-limit, stop-market, take-profit, OCO
  • Native TradingView charts with advanced indicators
  • Public REST and WebSocket API for algorithmic trading
  • Shared account with standard Bitpanda -- no extra onboarding
  • Liquidity from 12+ aggregated order books
Cons
  • Learning curve compared to the standard Bitpanda app has room for improvement
  • Savings plan feature not available on Fusion
  • Lowest fee tiers only reachable from high 30-day volume onward
  • Asset selection limited to spot pairs -- no precious metals or stocks like on standard Bitpanda
Bitpanda Fusion Reviews
Relai
Relai
Pros
  • Self-custody wallet directly in the app – Bitcoin is held in your own wallet
  • Savings plan available for weekly or monthly Bitcoin purchases
  • Wallet transfer to your own and external wallets (incl. hardware wallets) possible
  • VASP license in Switzerland and MiCAR application submitted
  • Deposits via SEPA bank transfer and credit card
Cons
  • Only Bitcoin tradable – altcoin selection occasionally criticized by users
  • Minimum amount of 50 € is room for improvement compared with other providers
  • Setup of external wallet transfers, according to users, is room for improvement
Relai Reviews

User Experiences

AI Analysis
App Store
4.6
Google Play
4.2
Trustpilot
4.0
Bitpanda Fusion
Bitpanda Fusion

No separate analysis -- based on Bitpanda.

Relai
Relai

According to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.

This analysis is based on 796 user reviews analyzed by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher — the displayed platform ratings (star ratings) refer to all reviews available there. The reviews shown reflect users’ experiences and do not represent the website operator’s own assessment. All information without guarantee. As of: March 2026. This comparison does not constitute investment advice.

Features

Bitpanda FusionRelai
Maker/Taker Model
Order Types
API
Charts
Aggregated Order Books
Savings Plan
Wallet Transfer
2FA Security
BaFin License
Mobile App
Savings plan
Staking
Wallet transfer
Self-custody wallet
Credit card payment
VASP license (Switzerland)
Web platform
Mobile app (iOS/Android)
Hardware wallet support
Bitpanda Fusion
Bitpanda FusionHighlights
  • 7-tier maker/taker model from 0.25% down to 0.02%
  • Native TradingView charts and pro order types
  • Public REST and WebSocket API
  • BaFin licensing via the Bitpanda ecosystem
Relai
RelaiHighlights
  • Bitcoin-only approach with self-custody directly in the app
  • Savings plan with automatic transfer to your own wallet or hardware wallet
  • Swiss company with VASP license and MiCAR application
  • Relai Private from 100.000 CHF/EUR and Relai Business for companies

The five areas head to head

AI Analysis

Fees & Costs

Bitpanda Fusion
Bitpanda Fusion

No separate analysis -- based on Bitpanda.

Relai
Relai

When it comes to fees and costs, the user data paints a mixed picture. Some users describe Relai as cost-effective, while others rate the fees as high. Overall, opinions on the costs differ clearly.

Usability & User Experience

Bitpanda Fusion
Bitpanda Fusion

No separate analysis -- based on Bitpanda.

Relai
Relai

Users particularly appreciate Relai’s intuitive app, which in many reviews is described as clear and easy to use. According to reviews, getting started also works without much prior knowledge, which stands out positively, especially in everyday use. Occasionally, however, users report that the app does not open directly.

Features & Offering

Bitpanda Fusion
Bitpanda Fusion

No separate analysis -- based on Bitpanda.

Relai
Relai

In the analyzed user reviews, some users would like dark mode, automatic orders, tax documents, or a settlement account. In addition, precautionary transfers, coins on the homepage, and more coins are mentioned. Overall, the feedback on features mainly relates to such additional requests.

Stability & Security

Bitpanda Fusion
Bitpanda Fusion

No separate analysis -- based on Bitpanda.

Relai
Relai

Regarding stability and reliability, individual reviews report that the app does not start, cannot be opened, or crashes. Overall, this area is occasionally criticized by users.

Customer Support

Bitpanda Fusion
Bitpanda Fusion

No separate analysis -- based on Bitpanda.

Relai
Relai

According to reviews, the sentiment around support is rather critical. While competent service is mentioned occasionally, users also criticize in some cases that support is not reachable or that responses take a long time. Overall, users report mixed experiences with support.

Details

Bitpanda FusionRelai
Bitpanda GmbHCompanyRelai AG (CH) / Relai EU SASU (EU)
Headquarters&
2014Founded2020
MiCA license via BaFinRegulationVirtual Asset Service Provider (VASP) in Switzerland and MiCAR license applied for
€ 1Minimum Amount€ 50
eID, Photo IDKYCPhoto ID, NFC passport verification

Verdict

In our overall rating Bitpanda Fusion leads with 4.6 against 4.2 for Relai.

On a €1,000 purchase you pay €6.00 less at Bitpanda Fusion.

For most investors Bitpanda Fusion is therefore the better choice.

Bitpanda FusionOur Opinion

Bitpanda Fusion is the pro trading platform within the Bitpanda ecosystem and is aimed at active traders with higher volume. Instead of the flat 0.99% fee on the standard app, a 7-tier volume-based maker/taker model applies here, ranging from 0.25% down to 0.02%. Account, verification, and custody are shared with the regular Bitpanda platform -- no separate onboarding is required.

The trading interface is based on a classic limit order book with native TradingView integration and supports limit, stop-limit, stop-market, take-profit, and OCO orders. According to the provider, liquidity is sourced from more than twelve aggregated order books. A public REST and WebSocket API rounds out the offering for algorithmic trading. The learning curve compared to the standard Bitpanda app is occasionally criticized in user comments, as is the absence of the savings plan feature.

Bitpanda Fusion is considered particularly suitable for traders who value maker/taker conditions, pro order types, and API access. Those who mainly use savings plans, precious metals, or simple direct purchase are better served on the standard platform. This comparison does not constitute investment advice.

RelaiOur Opinion

Relai has established itself in the DACH region as one of the best-known Bitcoin-only apps and is especially appreciated by the Bitcoin community. The Swiss company follows a consistent self-custody approach: Bitcoin is held directly in the in-app wallet, and transfers to external wallets — including hardware wallets — are possible. With a VASP license in Switzerland and an ongoing MiCAR license application, Relai is considered to be on solid regulatory footing.

The savings plan functionality is particularly valued, enabling automatic Bitcoin purchases with direct transfer to your own wallet or a hardware wallet. For investors who see Bitcoin as a long-term store of value and place importance on self-custody, Relai is regarded as one of the most accessible solutions. Fees of 0.9 % are in the mid-range of the brokers compared.

Since only Bitcoin can be traded, Relai is not suitable for investors interested in altcoins — something occasionally criticized by some users. The minimum amount of 50 € and the setup of external wallet transfers are also seen as room for improvement. Relai is therefore especially suited to Bitcoin-focused investors who want to combine self-custody and automated saving with Swiss regulation.