justTrade vs Relai Comparison

justTrade
justTrade
3.0of 5
Go to justTrade
vs
Relai
Relai
Winner
4.2of 5
Go to Relai
0 %Fees0.9 %
€ 7.00Cost for €1,000€ 9.00
27Cryptos1
SEPA TransferPayment MethodsSEPA Transfer, Instant SEPA (EU), Credit Card, Apple Pay, Google Pay
The justTRADE service is provided by Sutor Bank, which has a BaFin license for deposit and financial commission business.RegulationVirtual Asset Service Provider (VASP) in Switzerland and MiCAR license applied for

Cost comparison

The basis is a Bitcoin purchase worth €1,000, including all fees and spreads.

justTradeRelai
€ 7.00Cost for €1,000€ 9.00
0 %Fees0.9 %
Wallet transferNetwork fees (Mempool fees set by the user)
YesCost transparencyYes
€ 50Minimum Amount€ 50
SEPA TransferPayment MethodsSEPA Transfer, Instant SEPA (EU), Credit Card, Apple Pay, Google Pay

On a €1,000 purchase you pay €2.00 less at justTrade.

Pros & Cons

justTrade
justTrade
Pros
  • 0 % explicit trading fees – costs arise only through the spread
  • 27 cryptocurrencies tradable as real coins
  • Staking is offered for crypto ETPs
  • Savings plans available for crypto and securities
  • Service handled via the BaFin-licensed Sutor Bank
  • Stocks and ETFs also tradable as a neobroker
Cons
  • Wallet transfer to personal wallets not possible – occasionally criticized by users
  • SMS-based 2FA security – extended options room for improvement
  • Minimum deposit of 50 € is room for improvement compared with other brokers
justTrade Reviews
Relai
Relai
Pros
  • Self-custody wallet directly in the app – Bitcoin is held in your own wallet
  • Savings plan available for weekly or monthly Bitcoin purchases
  • Wallet transfer to your own and external wallets (incl. hardware wallets) possible
  • VASP license in Switzerland and MiCAR application submitted
  • Deposits via SEPA bank transfer and credit card
Cons
  • Only Bitcoin tradable – altcoin selection occasionally criticized by users
  • Minimum amount of 50 € is room for improvement compared with other providers
  • Setup of external wallet transfers, according to users, is room for improvement
Relai Reviews

Score Comparison

3.0Usability4.3
2.9Features4.3
3.2Fees4.2
2.8Stability3.8
3.2Support4.1

User Experiences

AI Analysis
App Store
4.6
4.2
Google Play
4.2
3.4
Trustpilot
4.0
justTrade
justTrade

According to 220 analyzed user reviews, justTRADE is especially appreciated for its clear app layout, easy operation, and fast processes. At the same time, users occasionally report technical friction around app display, login, and stability, so based on user data the overall experience is mixed with a positive tendency.

Relai
Relai

According to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.

This analysis is based on 220 user reviews evaluated by AI from Trustpilot, Google Play Store. The total number of reviews on the respective platforms may be higher — the platform ratings (star ratings) shown refer to all reviews available there. The reviews presented reflect users’ experiences and do not constitute an independent assessment by the website operator. All information without guarantee. As of: March 2026. This comparison does not constitute investment advice.

Features

justTradeRelai
Savings plan
Staking (via ETPs)
Wallet transfer
Credit card payment
BaFin regulation (Sutor Bank)
Web platform
Mobile app (iOS/Android)
Stocks & ETFs
SEPA transfer
Staking
Self-custody wallet
VASP license (Switzerland)
Hardware wallet support
justTrade
justTradeHighlights
  • No explicit trading fees – only spread-based costs
  • Trading secured via the BaFin-licensed Sutor Bank
  • Neobroker with stocks, ETFs, and crypto on one platform
  • Blockpit discount (20 %) for crypto tax reports
Relai
RelaiHighlights
  • Bitcoin-only approach with self-custody directly in the app
  • Savings plan with automatic transfer to your own wallet or hardware wallet
  • Swiss company with VASP license and MiCAR application
  • Relai Private from 100.000 CHF/EUR and Relai Business for companies

The five areas head to head

AI Analysis

Fees & Costs

justTrade
justTrade

When it comes to fees and costs, the overall sentiment in the reviews is rather positive. Users occasionally describe justTRADE as inexpensive and highlight the pricing level positively in their feedback. However, concrete cost information should always be considered in comparison with the fees stated by the provider.

Relai
Relai

When it comes to fees and costs, the user data paints a mixed picture. Some users describe Relai as cost-effective, while others rate the fees as high. Overall, opinions on the costs differ clearly.

Usability & User Experience

justTrade
justTrade

Users particularly appreciate the clear design and uncomplicated use of the justTRADE app. According to reviews, the interface is often described as clearly structured and easy to understand. In some cases, usability on larger devices is seen as room for improvement, and users would like to see features such as a tablet mode, dark mode, and more sorting options.

Relai
Relai

Users particularly appreciate Relai’s intuitive app, which in many reviews is described as clear and easy to use. According to reviews, getting started also works without much prior knowledge, which stands out positively, especially in everyday use. Occasionally, however, users report that the app does not open directly.

Features & Offering

justTrade
justTrade

According to the user data, only a limited number of specific comments are available on features and the offering. It is occasionally mentioned that order functions are room for improvement from the user perspective, and users would like more stop-loss options, a longer timer, and instant deposits. Overall, the offering is commented on rather briefly in the reviews, so no consistent picture can be derived from user opinions here.

Relai
Relai

In the analyzed user reviews, some users would like dark mode, automatic orders, tax documents, or a settlement account. In addition, precautionary transfers, coins on the homepage, and more coins are mentioned. Overall, the feedback on features mainly relates to such additional requests.

Stability & Security

justTrade
justTrade

The user reviews do not show a completely consistent picture when it comes to stability and reliability. Users do report fast execution, but app crashes, login problems, slow charts, display errors, and difficulties with two-factor authentication are occasionally criticized. According to user data, this area therefore appears to have room for improvement in some respects.

Relai
Relai

Regarding stability and reliability, individual reviews report that the app does not start, cannot be opened, or crashes. Overall, this area is occasionally criticized by users.

Customer Support

justTrade
justTrade

Users repeatedly describe support as fast. According to reviews, inquiries sometimes receive a reply in a timely manner, which is highlighted positively in user feedback. Overall, customer service leaves a predominantly positive impression based on the analyzed responses.

Relai
Relai

According to reviews, the sentiment around support is rather critical. While competent service is mentioned occasionally, users also criticize in some cases that support is not reachable or that responses take a long time. Overall, users report mixed experiences with support.

Details

justTradeRelai
JT Technologies GmbHCompanyRelai AG (CH) / Relai EU SASU (EU)
Headquarters&
2019Founded2020
The justTRADE service is provided by Sutor Bank, which has a BaFin license for deposit and financial commission business.RegulationVirtual Asset Service Provider (VASP) in Switzerland and MiCAR license applied for
€ 50Minimum Amount€ 50
VideoIdentKYCPhoto ID, NFC passport verification

Verdict

In our overall rating Relai leads with 4.2 against 3.0 for justTrade.

On a €1,000 purchase you pay €2.00 less at justTrade.

For most investors Relai is therefore the better choice.

justTradeOur Opinion

In the DACH region, justTrade is primarily perceived for its fee-free trading model: there are no explicit trading fees, and costs arise exclusively through the spread. With 27 tradable cryptocurrencies as real coins, the broker offers a solid range, processed via the BaFin-licensed Sutor Bank. For cost-conscious investors who also want to trade stocks and ETFs alongside crypto, justTrade is considered one of the cheapest options.

Also appreciated is the ability to set up crypto savings plans, as well as the 20-% discount at Blockpit for crypto tax reports. The platform can be used via both app and web and is aimed at investors who prefer an uncomplicated trading environment. Staking via crypto ETPs is seen as a useful addition.

However, wallet transfers to personal wallets are not possible, which is occasionally criticized by users. The minimum deposit of 50 € and the SMS-based 2FA are also considered room for improvement. justTrade is therefore particularly suitable for price-conscious beginners and occasional investors looking for inexpensive access to crypto and securities in a regulated German environment.

RelaiOur Opinion

Relai has established itself in the DACH region as one of the best-known Bitcoin-only apps and is especially appreciated by the Bitcoin community. The Swiss company follows a consistent self-custody approach: Bitcoin is held directly in the in-app wallet, and transfers to external wallets — including hardware wallets — are possible. With a VASP license in Switzerland and an ongoing MiCAR license application, Relai is considered to be on solid regulatory footing.

The savings plan functionality is particularly valued, enabling automatic Bitcoin purchases with direct transfer to your own wallet or a hardware wallet. For investors who see Bitcoin as a long-term store of value and place importance on self-custody, Relai is regarded as one of the most accessible solutions. Fees of 0.9 % are in the mid-range of the brokers compared.

Since only Bitcoin can be traded, Relai is not suitable for investors interested in altcoins — something occasionally criticized by some users. The minimum amount of 50 € and the setup of external wallet transfers are also seen as room for improvement. Relai is therefore especially suited to Bitcoin-focused investors who want to combine self-custody and automated saving with Swiss regulation.