Relai vs Scalable Capital Comparison

In our overall rating Relai leads with 4.2 out of 5 points, ahead of Scalable Capital with 2.9. On disclosed fees Relai is cheaper: € 10.00 instead of € 10.89 per €1,000 purchase. Relai has the better score in all five sub-ratings. Scalable Capital has been on the market longer, founded in 2014, while Relai followed in 2020.

Relai
Relai
Winner
4.2of 5
Go to Relai
vs
Scalable Capital
Scalable Capital
2.9of 5
Go to Scalable Capital
1 %Fees€0.99 + 0.99 %
€ 10.00Minimum cost per €1,000€ 10.89
1Cryptos32 (as ETPs)
Instant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google PayPayment MethodsSEPA Direct Debit, SEPA Transfer
MiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQFRegulationFull bank (CRR credit institution) supervised by BaFin and the Bundesbank

Cost comparison

The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.

RelaiScalable Capital
€ 10.00Minimum cost per €1,000€ 10.89
1 %Fees€0.99 + 0.99 %
€ 0 (Bitcoin network fee only, variable)Wallet transfer–
YesCost transparencyYes
€ 50Minimum Amount€ 1
Instant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google PayPayment MethodsSEPA Direct Debit, SEPA Transfer

On disclosed fees you pay €0.89 less at Relai per €1,000 purchase.

Relai

Not enough reviews available.

Scalable Capital

Scalable Capital offers cryptocurrencies only through ETPs, i.e. exchange-traded securities. Costs consist of three parts: the order fee, a spread markup that Scalable calls the crypto fee, and the running product costs of each ETP. The FREE plan has no monthly fee, PRIME+ costs €4.99 a month.

TransactionFREEPRIME+
Order via the European Investor Exchange€0.99€0 from €250, below that €0.99
Order via Xetra or gettex€1.99€1.99
Savings plan from €1 per instalmentno order feeno order fee
Crypto fee (spread markup on crypto ETPs)0.99%0.69%
Running product costs (TER) per year, examplesCoinShares Physical Bitcoin 0.15%, Bitwise Physical Ethereum 1.49%, 21Shares Solana Staking 2.50%
Custody fee€0€0
Deposit by bank transfer or direct debit€0€0
Instant deposit (every euro above €5,000 per deposit free of charge)0.99%0.69%

How to save: A €100 crypto purchase costs €1.98 on the FREE plan (€0.99 order fee plus €0.99 spread markup); for €1,000 it is €10.89. On PRIME+ the same €1,000 purchase costs €6.90, plus the monthly fee. Savings plans avoid the order fee, but the spread markup remains, so for pure crypto savings plans PRIME+ only pays off from around €1,660 a month.

As of 1 November 2026 according to Scalable Capital's cost overview and crypto page.

Pros & Cons

Relai
Relai
Pros
  • Self-custody wallet directly in the app, Bitcoin is held in your own wallet
  • Savings plan for weekly or monthly Bitcoin purchases; the first monthly auto-invest plan up to €100 is fee-free
  • Wallet transfer to your own and external wallets (incl. hardware wallets) possible
  • MiCA authorisation from France’s AMF for Relai EU SASU since 23 October 2025, with an EU passport for all 27 member states; in Switzerland a member of the self-regulatory organisation VQF
  • Deposits via SEPA bank transfer (including instant transfer), credit card, Apple Pay and Google Pay
Cons
  • Only Bitcoin tradable, altcoin selection occasionally criticized by users
  • Fee of 1 % per purchase, 0.9 % with an invite code; credit card, Apple Pay and Google Pay cost an extra 3.0 %
  • Minimum amount of 50 € is room for improvement compared with other providers
  • Setup of external wallet transfers, according to users, is room for improvement
Relai Reviews
Scalable Capital
Scalable Capital
Pros
  • Full bank based in Munich: Scalable Capital Bank GmbH has held an ECB licence for deposit and lending business since September 2025 and is supervised by BaFin and the Bundesbank
  • Savings plans for crypto and ETFs possible from just €1
  • Staking via individual crypto ETPs, with staking rewards of 3 to 5% a year according to the provider
  • Device-bound 2FA is considered a solid security solution
  • Broad range of stocks and ETFs in addition to crypto
  • No custody fee; with PRIME+ at €4.99 a month, orders from €250 carry no order fee
Cons
  • No actual coins: you trade ETPs, which are bonds issued by the ETP providers; transfers to your own wallet are not possible
  • Crypto selection with 32 coins is room for improvement compared with specialized providers
  • On top of the order fee comes a 0.99% spread markup (PRIME+ 0.69%) plus the ETPs' running costs: a €100 crypto purchase costs €1.98 on the FREE plan
  • Trading only during exchange hours, not around the clock as on crypto exchanges
  • Deposits only by bank transfer, direct debit or the paid Instant deposit (0.99%, 0.69% with PRIME+)
Scalable Capital Reviews

Score Comparison

4.3Usability2.7
4.3Features2.8
4.2Fees2.8
3.8Stability2.5
4.1Support2.6

User Experiences

AI Analysis
4.6
App Store
4.6
4.2
Google Play
4.3
4.0
Trustpilot
3.9
Relai
Relai

According to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.

Scalable Capital
Scalable Capital

According to reviews, Scalable Capital presents a mixed user picture: some users appreciate the clear and intuitive app as well as everyday use that is perceived as reliable. At the same time, users report login and 2FA issues, as well as occasional delays with withdrawals and support.

Provider details (fees, licences, pros and cons) editorially reviewed: November 2026. This analysis is based on 796 user reviews analyzed by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher, the displayed platform ratings (star ratings) refer to all reviews available there. The reviews shown reflect users’ experiences and do not represent the website operator’s own assessment. All information without guarantee. As of: March 2026. This comparison does not constitute investment advice.

Features

RelaiScalable Capital
availableSavings planavailable
not availableStakingnot specified
availableWallet transfernot available
availableSelf-custody walletnot specified
availableCredit card paymentnot available
availableVASP license (Switzerland)not specified
not availableWeb platformavailable
availableMobile app (iOS/Android)available
availableHardware wallet supportnot specified
not specifiedStaking (via ETPs)available
not specifiedBaFin regulationavailable
not specifiedStocks & ETFsavailable
not specifiedSEPA direct debitavailable
Relai
RelaiHighlights
  • Bitcoin-only approach with self-custody directly in the app
  • Savings plan with automatic transfer to your own wallet or hardware wallet
  • Swiss company with a MiCA authorisation from France’s AMF for EU customers
  • Relai Private from 100,000 CHF/EUR and Relai Business for companies
Scalable Capital
Scalable CapitalHighlights
  • Neobroker with stocks, ETFs, and crypto in one place
  • BaFin-regulated with headquarters in Germany
  • Crypto savings plans from €1 for regular investing
  • Staking available via crypto ETPs

The five areas head to head

AI Analysis

Fees & Costs

Relai
Relai

When it comes to fees and costs, the user data paints a mixed picture. Some users describe Relai as cost-effective, while others rate the fees as high. Overall, opinions on the costs differ clearly.

Scalable Capital
Scalable Capital

There is only limited concrete feedback in the user data regarding fees and costs. According to reviews, users mainly comment on usability, login, and features in comparison, while pricing questions are mentioned less often.

Usability & User Experience

Relai
Relai

Users particularly appreciate Relai’s intuitive app, which in many reviews is described as clear and easy to use. According to reviews, getting started also works without much prior knowledge, which stands out positively, especially in everyday use. Occasionally, however, users report that the app does not open directly.

Scalable Capital
Scalable Capital

According to reviews, users particularly appreciate Scalable Capital for its clear and partly intuitive app, which some also describe as easy to learn. At the same time, users also report a confusing interface and login problems. From the user perspective, usability is therefore perceived differently.

Features & Offering

Relai
Relai

In the analyzed user reviews, some users would like dark mode, automatic orders, tax documents, or a settlement account. In addition, precautionary transfers, coins on the homepage, and more coins are mentioned. Overall, the feedback on features mainly relates to such additional requests.

Scalable Capital
Scalable Capital

According to reviews, Scalable Capital is used by users primarily for long-term investing, and some also highlight the cash account positively. At the same time, users express several wishes, including a trailing stop-loss, an overall profit and loss overview, more ELTIFs, and more savings plans. Users also want changes to the dark design and the YTD view, as well as a group watchlist and less analysis in the free area.

Stability & Security

Relai
Relai

Regarding stability and reliability, individual reviews report that the app does not start, cannot be opened, or crashes. Overall, this area is occasionally criticized by users.

Scalable Capital
Scalable Capital

According to reviews, users describe Scalable Capital as reliable in part. At the same time, users report technical issues such as a black screen, OTP codes not being sent, as well as app problems and crashes. Stability is therefore perceived differently by users.

Customer Support

Relai
Relai

According to reviews, the sentiment around support is rather critical. While competent service is mentioned occasionally, users also criticize in some cases that support is not reachable or that responses take a long time. Overall, users report mixed experiences with support.

Scalable Capital
Scalable Capital

According to reviews, users occasionally report rather negative experiences with support, especially in connection with login or 2FA topics. Some feedback describes customer service as slow or not very helpful.

Details

RelaiScalable Capital
Relai AG (CH) / Relai EU SASU (EU)CompanyScalable Capital GmbH
&Headquarters—
2020Founded2014
MiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQFRegulationFull bank (CRR credit institution) supervised by BaFin and the Bundesbank
€ 50Minimum Amount€ 1
ID card or passport (with MRZ), NFC chip scan, selfieKYCeID, Video-ID, PostIdent

Verdict

In our overall rating Relai leads with 4.2 against 2.9 for Scalable Capital.

On disclosed fees you pay €0.89 less at Relai per €1,000 purchase.

For most investors Relai is therefore the better choice.

RelaiOur Opinion

Relai has established itself in the DACH region as one of the best-known Bitcoin-only apps and is especially appreciated by the Bitcoin community. The Swiss company follows a consistent self-custody approach: Bitcoin is held directly in the in-app wallet, and transfers to external wallets, including hardware wallets, are possible. Customers in the EU are served by Relai EU SASU, which has held a MiCA authorisation from the French financial markets authority AMF since 23 October 2025 and, according to the ESMA register, may operate in all 27 member states via the EU passport; in Switzerland, Relai AG is a member of the self-regulatory organisation VQF. Relai is therefore considered to be on solid regulatory footing.

The savings plan functionality is particularly valued, enabling automatic Bitcoin purchases with direct transfer to your own wallet or a hardware wallet. For investors who see Bitcoin as a long-term store of value and place importance on self-custody, Relai is regarded as one of the most accessible solutions. The fee is 1 % per purchase, or 0.9 % with an invite code; the first monthly auto-invest plan up to €100 remains fee-free. Paying by credit card, Apple Pay or Google Pay adds 3.0 %.

Since only Bitcoin can be traded, Relai is not suitable for investors interested in altcoins, something occasionally criticized by some users. The minimum amount of 50 € and the setup of external wallet transfers are also seen as room for improvement. Relai is therefore especially suited to Bitcoin-focused investors who want to combine self-custody and automated saving with a regulated provider.

Scalable CapitalOur Opinion

Scalable Capital has made a name for itself in the DACH region primarily as a robo-advisor and ETF broker and has also offered crypto since December 2021. Since September 2025 the company has been a full bank: Scalable Capital Bank GmbH in Munich received the ECB licence for deposit and lending business and is supervised by BaFin and the Deutsche Bundesbank. Since March 2026 it has also been listed in ESMA's MiCA register with a notification for advice on crypto-assets. According to its September 2026 fact sheet, Scalable serves more than one million customers with over €60 billion in assets.

The crypto offering covers 32 cryptocurrencies, which are not traded as coins but through crypto ETPs on regulated exchanges. No wallet or private keys are needed; in return, holdings cannot be moved to your own wallet, and trading is limited to exchange hours. Savings plans from €1 make for a particularly low-threshold entry, and some ETPs add staking rewards. Besides the €0.99 order fee there is a 0.99% spread markup, or 0.69% with the PRIME+ subscription at €4.99 a month. Since September 2026, orders via Xetra and gettex have cost a flat €1.99.

For investors who mainly put money into stocks and ETFs and want to hold crypto as an addition in the same securities account, Scalable Capital is a practical solution. Anyone who wants to hold actual coins, move them to their own wallet or trade around the clock is better served by a crypto exchange.

Frequently asked questions: Relai or Scalable Capital?