eToro vs Relai Comparison
eToro and Relai are practically level in our overall rating, 4.3 to 4.2 out of 5 points. On disclosed fees the two are level, € 10.00 at eToro and € 10.00 at Relai per €1,000 purchase. If you care most about stability, eToro has the better sub-score. eToro lists more cryptocurrencies (more than 110) than Relai (1).
| 1% crypto fee + spread | Fees | 1 % |
| € 10.00 | Minimum cost per €1,000 | € 10.00 |
| 110+ | Cryptos | 1 |
| SEPA Transfer (min. $50), Credit Card, PayPal | Payment Methods | Instant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay |
| Crypto custodian Tangany GmbH has a BaFin license. | Regulation | MiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF |
Cost comparison
The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.
| € 10.00 | Minimum cost per €1,000 | € 10.00 |
| 1% crypto fee + spread | Fees | 1 % |
| – | Wallet transfer | € 0 (Bitcoin network fee only, variable) |
| No | Cost transparency | Yes |
| approx. € 50 | Minimum Amount | € 50 |
| SEPA Transfer (min. $50), Credit Card, PayPal | Payment Methods | Instant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay |
On disclosed fees there is nothing between the two providers.
eToro charges a fee per crypto position. The rate depends on your club tier and your monthly crypto volume. The market spread, the gap between buy and sell price, comes on top. The order ticket shows all costs before you confirm.
| Transaction | Cost at eToro |
|---|---|
| Buy or sell crypto, Bronze, Silver, Gold tiers | 1% per position, plus the market spread |
| Crypto, Platinum tier | 0.95% to 0.10% depending on monthly volume |
| Crypto, Diamond tier | 0.85% to 0.10% depending on monthly volume |
| Account opening, management, inactivity | free |
| Withdrawal from the euro account | free |
| Withdrawal from the USD account | $5, minimum withdrawal $30 |
| Transfer of crypto to the eToro Money wallet | 2%, with a minimum and maximum |
| Selling crypto for euros in the eToro Money wallet | 0.6% to 1% depending on club tier |
| Unleveraged crypto CFD, customers in Germany | no overnight fee |
| Stocks | $1 or $2 commission per buy and sell, depending on the exchange |
Example: buying Bitcoin for €1,000 and selling it later costs €10 on the buy and 1% of the sale value on the sell in the Bronze tier, about €20 in total plus spread. How to save: depositing euros into the euro account avoids conversion costs, and larger balances reach a higher club tier with lower crypto fees.
Fees as of 24 October 2026 according to the eToro fee page.
eToro promo code and bonus (October 2026)
Instead of a promo code, eToro runs its Refer a Friend programme. An existing customer shares a personal invitation link. If the new customer registers through it, verifies the account and within 90 days deposits at least $100 and trades at least $100, the referrer receives a reward of $50, $100, $150 or $250 depending on their own balance. The new customer does not receive a reward from this programme, and the reward can only be withdrawn 90 days after it is credited. The terms for eToro (Europe) Ltd cover customers in countries including Germany, Austria, France, Spain and Switzerland (eToro terms, September 2026).
What circulates online as an eToro promo code or coupon is usually another customer's invitation code: the reward goes to the referrer. Discounts on crypto fees come from eToro's club tiers, not from a code.
Not enough reviews available.
Pros & Cons
- MiCA licence from CySEC, valid across the EU
- Custody for customers in Germany at Tangany GmbH, authorised by BaFin
- More than 100 crypto assets plus stocks, ETFs, indices and commodities in one account
- CopyTrader and a demo account with virtual funds
- No account or inactivity fee, free withdrawals from the euro account
- Recurring investments without a currency conversion fee on the deposit
- Crypto costs 1% per buy and sell in the Bronze to Gold club tiers, plus the market spread
- Moving crypto to your own wallet costs 2%
- Some crypto buys can run as CFDs, marked “CFD” in the order ticket
- Reduced crypto fees only from the Platinum club tier
- Self-custody wallet directly in the app – Bitcoin is held in your own wallet
- Savings plan available for weekly or monthly Bitcoin purchases
- Wallet transfer to your own and external wallets (incl. hardware wallets) possible
- VASP license in Switzerland and MiCAR application submitted
- Deposits via SEPA bank transfer and credit card
- Only Bitcoin tradable – altcoin selection occasionally criticized by users
- Minimum amount of 50 € is room for improvement compared with other providers
- Setup of external wallet transfers, according to users, is room for improvement
Score Comparison
User Experiences
AI AnalysisAccording to 658 analyzed user reviews, eToro is generally often described as easy to understand and practical for everyday use. Users especially appreciate the intuitive app and the clear layout, while fees and support are more often viewed critically in the user data.
According to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.
This analysis is based on 1156 user reviews analyzed by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher, the platform ratings (star ratings) shown refer to all reviews available there. The reviews presented reflect users' experiences and do not represent the website operator's own assessment. All information is provided without guarantee. As of: March 2026. This comparison does not constitute investment advice.
Features
| available | Savings plan | available |
| available | Staking | not available |
| available | Wallet transfer | available |
| not available | Credit card | available |
| available | Futures trading | not specified |
| available | Copy trading | not specified |
| not available | NFT marketplace | not specified |
| available | Tax export | not specified |
| available | Demo mode | not specified |
| not specified | Self-custody wallet | available |
| not specified | VASP license (Switzerland) | available |
| not specified | Web platform | not available |
| not specified | Mobile app (iOS/Android) | available |
| not specified | Hardware wallet support | available |
- CopyTrader to mirror other investors' positions
- Crypto, stocks, ETFs and commodities in one account
- MiCA licence from CySEC, custody through Tangany
- Bitcoin-only approach with self-custody directly in the app
- Savings plan with automatic transfer to your own wallet or hardware wallet
- Swiss company with VASP license and MiCAR application
- Relai Private from 100.000 CHF/EUR and Relai Business for companies
The five areas head to head
AI AnalysisFees & Costs
According to user reviews, the fees at eToro are comparatively often viewed critically. Users report high fees and high spreads. Overall, the fee area in the user data is described as having room for improvement.
When it comes to fees and costs, the user data paints a mixed picture. Some users describe Relai as cost-effective, while others rate the fees as high. Overall, opinions on the costs differ clearly.
Usability & User Experience
Users especially appreciate eToro's intuitive app as well as the clear and very simple operation. According to reviews, getting started is usually quick even for less experienced users, because many processes are described as easy to follow. However, some users occasionally report login issues or that the app does not always start as expected, which means usability is perceived as limited in certain situations.
Users particularly appreciate Relai’s intuitive app, which in many reviews is described as clear and easy to use. According to reviews, getting started also works without much prior knowledge, which stands out positively, especially in everyday use. Occasionally, however, users report that the app does not open directly.
Features & Offering
Users particularly praise the Copy Trading feature and the many pieces of information available within the platform. According to reviews, the offering is generally seen as helpful for getting started and for finding one's way in the market. At the same time, some users would like to see more coins, additional reminder functions for SL/TP, as well as individual enhancements such as a smartwatch app or more settings for font size.
In the analyzed user reviews, some users would like dark mode, automatic orders, tax documents, or a settlement account. In addition, precautionary transfers, coins on the homepage, and more coins are mentioned. Overall, the feedback on features mainly relates to such additional requests.
Stability & Security
Regarding stability and reliability, users occasionally report problems when starting the app and login difficulties. In the analyzed user reviews, it is also mentioned that the app does not function as expected in individual cases. However, a reliable overall assessment is only possible to a limited extent based on the user data available.
Regarding stability and reliability, individual reviews report that the app does not start, cannot be opened, or crashes. Overall, this area is occasionally criticized by users.
Customer Support
The user data presents a rather critical picture of support. Users report slow support, poor experiences with customer service, or that they do not perceive sufficient support. Accordingly, customer service is more often described in reviews as having room for improvement.
According to reviews, the sentiment around support is rather critical. While competent service is mentioned occasionally, users also criticize in some cases that support is not reachable or that responses take a long time. Overall, users report mixed experiences with support.
Details
| eToro Europe Ltd. | Company | Relai AG (CH) / Relai EU SASU (EU) |
| — | Headquarters | & |
| 2007 | Founded | 2020 |
| Crypto custodian Tangany GmbH has a BaFin license. | Regulation | MiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF |
| approx. € 50 | Minimum Amount | € 50 |
| Video-ID | KYC | ID card or passport (with MRZ), NFC chip scan, selfie |
Verdict
Both providers are practically level in our overall rating (4.3 to 4.2).
On disclosed fees there is nothing between the two providers.
In short: eToro is one of the best-known multi-asset platforms: crypto, stocks, ETFs, indices and commodities in one account, plus CopyTrader, which automatically mirrors other investors' positions, and a demo account for practice. Crypto costs 1% per buy and sell in the Bronze to Gold club tiers. If you only want to buy crypto cheaply, an order-book exchange costs less; if you want to manage crypto and stocks together and learn from others, eToro is a good fit.
Is eToro safe and regulated in the EU?
Yes, eToro may serve customers across the EU. For EU customers the contracting party is eToro (Europe) Ltd in Limassol, authorised by the Cyprus Securities and Exchange Commission (CySEC) under licence number 109/10. Since January 2025 it has held a MiCA licence from CySEC for crypto assets, which applies across the EU through the passport, including Germany, France and Spain (ESMA register, file of 22 October 2026). For customers in Germany, crypto assets are held by Tangany GmbH in Munich, which has its own MiCA authorisation from BaFin for custody and transfers since August 2025. For investment services of eToro (Europe) Ltd, eToro cites the Cyprus Investor Compensation Fund with up to €20,000 per client (eToro regulation page). The parent company eToro Group has been listed on Nasdaq since May 2025 and reports its figures quarterly.
Real coins or CFDs? When you buy Bitcoin without leverage, you usually acquire the crypto asset itself. Leveraged positions and short sales run as CFDs, and according to eToro some unleveraged buy positions can also be executed as CFDs for regulatory reasons; the trade window marks them with “CFD”. Customers in Germany pay no overnight fee on such unleveraged crypto CFDs.
What you can do yourself: turn on two-factor authentication, check before confirming whether the order ticket shows “CFD”, and move crypto you plan to hold for a long time to your own wallet. eToro charges 2% for that transfer, see the fees section.
Who is eToro for?
eToro suits beginners and investors who want to manage crypto alongside stocks and ETFs in one app, follow other investors' strategies or practise in a demo account first. If you only buy crypto and watch costs closely, compare with Bitpanda or Trade Republic; all brokers are listed in our crypto broker comparison.
Relai has established itself in the DACH region as one of the best-known Bitcoin-only apps and is especially appreciated by the Bitcoin community. The Swiss company follows a consistent self-custody approach: Bitcoin is held directly in the in-app wallet, and transfers to external wallets — including hardware wallets — are possible. With a VASP license in Switzerland and an ongoing MiCAR license application, Relai is considered to be on solid regulatory footing.
The savings plan functionality is particularly valued, enabling automatic Bitcoin purchases with direct transfer to your own wallet or a hardware wallet. For investors who see Bitcoin as a long-term store of value and place importance on self-custody, Relai is regarded as one of the most accessible solutions. Fees of 0.9 % are in the mid-range of the brokers compared.
Since only Bitcoin can be traded, Relai is not suitable for investors interested in altcoins — something occasionally criticized by some users. The minimum amount of 50 € and the setup of external wallet transfers are also seen as room for improvement. Relai is therefore especially suited to Bitcoin-focused investors who want to combine self-custody and automated saving with Swiss regulation.