finanzen.net ZERO vs Relai Comparison
| 1 % | Fees | 1 % |
| € 10.00 | Minimum cost per €1,000 | € 10.00 |
| 59 | Cryptos | 1 |
| SEPA Transfer | Payment Methods | Instant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay |
| Crypto custodian Tangany GmbH has a BaFin license. | Regulation | MiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF |
Cost comparison
The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.
| € 10.00 | Minimum cost per €1,000 | € 10.00 |
| 1 % | Fees | 1 % |
| – | Wallet transfer | € 0 (Bitcoin network fee only, variable) |
| No | Cost transparency | Yes |
| € 0.01 | Minimum Amount | € 50 |
| SEPA Transfer | Payment Methods | Instant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay |
On disclosed fees there is nothing between the two providers.
Pros & Cons
- 1 % commission per single order, no fees on savings plan executions
- 59 cryptocurrencies tradable
- Savings plans already from 0.01 € for crypto and securities
- Staking for crypto ETPs is offered
- Crypto custodian Tangany GmbH with BaFin license
- Dedicated TAN app as a security feature
- Wallet transfers to personal wallets not possible, occasionally criticised by users
- The spread is not quantified, so total costs exceed the stated one percent
- Deposits only via SEPA transfer, further payment methods would be an improvement
- Self-custody wallet directly in the app – Bitcoin is held in your own wallet
- Savings plan available for weekly or monthly Bitcoin purchases
- Wallet transfer to your own and external wallets (incl. hardware wallets) possible
- VASP license in Switzerland and MiCAR application submitted
- Deposits via SEPA bank transfer and credit card
- Only Bitcoin tradable – altcoin selection occasionally criticized by users
- Minimum amount of 50 € is room for improvement compared with other providers
- Setup of external wallet transfers, according to users, is room for improvement
Score Comparison
User Experiences
AI AnalysisAccording to 167 analyzed user reviews, finanzen.net zero is especially appreciated for its clear and easy-to-understand use. Users frequently report simple operation and in some cases fast processes, while occasionally longer loading times, a frozen app, or difficulties logging in are mentioned.
According to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.
This analysis is based on 180 user reviews from Google Play Store evaluated by AI. The total number of reviews on the respective platforms may be higher — the platform ratings (star ratings) shown refer to all reviews available there. The ratings presented reflect the experiences of users and do not constitute a separate assessment by the website operator. All information without guarantee. As of March 2026. This comparison does not constitute investment advice.
Features
| ✓ | Savings plan | ✓ |
| ✓ | Staking (via ETPs) | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Credit card payment | ✓ |
| ✓ | BaFin-regulated custodian | ✓ |
| ✓ | Web platform | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
| ✓ | Stocks & ETFs | ✓ |
| ✓ | Dedicated TAN app | ✓ |
| ✓ | Staking | ✓ |
| ✓ | Self-custody wallet | ✓ |
| ✓ | VASP license (Switzerland) | ✓ |
| ✓ | Hardware wallet support | ✓ |
- 1 % commission per single order, savings plans free of fees
- Savings plans from 0.01 € for low-threshold investing
- BaFin-licensed crypto custodian Tangany GmbH
- Neobroker with stocks, ETFs and crypto in one app
- Bitcoin-only approach with self-custody directly in the app
- Savings plan with automatic transfer to your own wallet or hardware wallet
- Swiss company with VASP license and MiCAR application
- Relai Private from 100.000 CHF/EUR and Relai Business for companies
The five areas head to head
AI AnalysisFees & Costs
When it comes to fees and costs, finanzen.net zero is often described by users as inexpensive. Occasionally, individual costs are perceived as penalty fees. Overall, the feedback mainly relates to the price perception in the reviews.
When it comes to fees and costs, the user data paints a mixed picture. Some users describe Relai as cost-effective, while others rate the fees as high. Overall, opinions on the costs differ clearly.
Usability & User Experience
Users particularly appreciate finanzen.net zero for its clear, self-explanatory, and easy-to-understand design. According to reviews, the app is often described as easy to use, which many users view positively in everyday processes. Occasionally, the usability is described as having room for improvement, for example with many popups, longer loading times, or individual moments in which the app freezes.
Users particularly appreciate Relai’s intuitive app, which in many reviews is described as clear and easy to use. According to reviews, getting started also works without much prior knowledge, which stands out positively, especially in everyday use. Occasionally, however, users report that the app does not open directly.
Features & Offering
There is only limited feedback from user data overall regarding features and the offering. Users occasionally would like additional tax details when selling, categorization by sectors, personal notes, as well as fewer portfolio statistics and no candlestick charts. Individual users also see room for improvement in the style and design.
In the analyzed user reviews, some users would like dark mode, automatic orders, tax documents, or a settlement account. In addition, precautionary transfers, coins on the homepage, and more coins are mentioned. Overall, the feedback on features mainly relates to such additional requests.
Stability & Security
Regarding stability and reliability, users partly report fast execution. At the same time, a frozen app, longer loading times, or an inability to log in are occasionally mentioned. Overall, the reviews mainly allow individual tendencies to be identified.
Regarding stability and reliability, individual reviews report that the app does not start, cannot be opened, or crashes. Overall, this area is occasionally criticized by users.
Customer Support
In support, users occasionally report long or tedious processes when contacting support. A ticket hell is also mentioned in the feedback. Overall, there are fewer statements in this area than regarding usability or costs.
According to reviews, the sentiment around support is rather critical. While competent service is mentioned occasionally, users also criticize in some cases that support is not reachable or that responses take a long time. Overall, users report mixed experiences with support.
Details
| finanzen.net zero GmbH | Company | Relai AG (CH) / Relai EU SASU (EU) |
| — | Headquarters | & |
| 2021 | Founded | 2020 |
| Crypto custodian Tangany GmbH has a BaFin license. | Regulation | MiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF |
| € 0.01 | Minimum Amount | € 50 |
| eID, Video-ID, POSTIDENT | KYC | ID card or passport (with MRZ), NFC chip scan, selfie |
Verdict
In our overall rating Relai leads with 4.2 against 3.1 for finanzen.net ZERO.
On disclosed fees there is nothing between the two providers.
For most investors Relai is therefore the better choice.
In the DACH region, finanzen.net ZERO benefits from the strong brand recognition of the finanzen.net financial portal and advertises as a neobroker without order fees. That does not hold for crypto assets: the price and services list sets out a brokerage fee of 0.5 % and a settlement fee of 0.5 %, together 1 % of the market value per single order. With 59 tradable cryptocurrencies, the broker offers a comparatively broad coin range among German neobrokers. Crypto custody is handled by the BaFin-licensed Tangany GmbH, which is valued by security-conscious investors.
Particularly noteworthy are the savings plans starting at 0.01 €, which represent the lowest entry amount in the comparison of German brokers. The dedicated TAN app is considered a solid security feature. For investors who want to manage crypto alongside stocks and ETFs on one platform, finanzen.net ZERO is seen as an accessible option.
Savings plan executions are free of these fees, and single orders below €500 incur an additional €1 small-order surcharge. The provider does not quantify the spread, so actual total costs are higher than the stated one percent. Wallet transfers to personal wallets are also not possible and deposits are limited to SEPA transfers, both of which are occasionally criticised by users. finanzen.net ZERO is therefore mainly suited to investors who prefer a well-known German brand with BaFin-regulated custody and value particularly low entry amounts for savings plans.
Relai has established itself in the DACH region as one of the best-known Bitcoin-only apps and is especially appreciated by the Bitcoin community. The Swiss company follows a consistent self-custody approach: Bitcoin is held directly in the in-app wallet, and transfers to external wallets — including hardware wallets — are possible. With a VASP license in Switzerland and an ongoing MiCAR license application, Relai is considered to be on solid regulatory footing.
The savings plan functionality is particularly valued, enabling automatic Bitcoin purchases with direct transfer to your own wallet or a hardware wallet. For investors who see Bitcoin as a long-term store of value and place importance on self-custody, Relai is regarded as one of the most accessible solutions. Fees of 0.9 % are in the mid-range of the brokers compared.
Since only Bitcoin can be traded, Relai is not suitable for investors interested in altcoins — something occasionally criticized by some users. The minimum amount of 50 € and the setup of external wallet transfers are also seen as room for improvement. Relai is therefore especially suited to Bitcoin-focused investors who want to combine self-custody and automated saving with Swiss regulation.