BISON vs Relai Comparison
In our overall rating Relai leads with 4.2 out of 5 points, ahead of BISON with 1.9. On disclosed fees Relai is cheaper: 1 % instead of 1.25 % trading fee, which means € 10.00 instead of € 12.50 per €1,000 purchase. Relai has the better score in all five sub-ratings. BISON lists more cryptocurrencies (71) than Relai (1).
| 1.25 % | Fees | 1 % |
| € 12.50 | Minimum cost per €1,000 | € 10.00 |
| 71 | Cryptos | 1 |
| SEPA transfer, SEPA Instant transfer, credit card (Visa, Mastercard), Apple Pay, Google Pay (card and wallets: 2.49%) | Payment Methods | Instant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay |
| MiCAR licence from BaFin: EUWAX AG for crypto trading (since 1 April 2025), Boerse Stuttgart Digital Custody GmbH for custody (since 17 January 2025) | Regulation | MiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF |

Cost comparison
The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.
| € 12.50 | Minimum cost per €1,000 | € 10.00 |
| 1.25 % | Fees | 1 % |
| € 0 | Wallet transfer | € 0 (Bitcoin network fee only, variable) |
| Yes | Cost transparency | Yes |
| € 0.01 | Minimum Amount | € 50 |
| SEPA transfer, SEPA Instant transfer, credit card (Visa, Mastercard), Apple Pay, Google Pay (card and wallets: 2.49%) | Payment Methods | Instant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay |
On disclosed fees you pay €2.50 less at Relai per €1,000 purchase.
BISON charges no order fee for crypto trading; the cost sits in the spread between the buy and sell price. The spread varies with market conditions and trade size, while the account, custody, deposits and withdrawals are free.
| Transaction | Cost at BISON |
|---|---|
| Spread on Bitcoin and Ethereum | 1.25% on average per buy or sell |
| Spread on all other cryptocurrencies | 1.75% on average per buy or sell |
| Account opening, account management and custody | free |
| EUR deposit by SEPA or instant transfer | free; your own bank may charge for SEPA Instant |
| Instant deposit by credit card, Apple Pay or Google Pay | 2.49% of the amount |
| EUR withdrawal, crypto deposits and withdrawals | free |
| Staking Ethereum and Solana | BISON keeps 27% of the staking rewards |
| Stocks and ETFs | EUR 1.99 per buy or sell |
How to save: Deposit by SEPA or instant transfer instead of card to save 2.49%. Buying and later selling EUR 1,000 of Bitcoin costs about EUR 25 through the spread, about EUR 35 for altcoins. If you trade often, compare that with exchanges that charge fixed maker and taker fees in our crypto exchange comparison.
As of 1 November 2026 according to BISON, fees and costs.
Not enough reviews available.
Pros & Cons
- 69 cryptocurrencies tradable, plus over 2,500 stocks and ETFs
- Crypto custody by Boerse Stuttgart Digital Custody GmbH with a MiCA authorisation from BaFin, euro balances at Solaris SE and Deutsche Bank with deposit protection up to €100,000
- Transfers to your own wallets are free of charge
- Staking and savings plans available
- Tax report offered as an added feature
- Deposits via SEPA, SEPA instant transfer and credit card, entry from as little as €1
- The proportional spread averages 1.25 % on Bitcoin and Ethereum and 1.75 % on all other cryptocurrencies
- SMS-based two-factor authentication; stronger methods would be welcome
- Processing times of up to 24 hours for wallet transfers are occasionally criticised
- Deposits by credit card, Apple Pay or Google Pay cost 2.49 %
- BISON keeps 27 % of staking rewards on Ethereum and Solana

- Self-custody wallet directly in the app, Bitcoin is held in your own wallet
- Savings plan for weekly or monthly Bitcoin purchases; the first monthly auto-invest plan up to €100 is fee-free
- Wallet transfer to your own and external wallets (incl. hardware wallets) possible
- MiCA authorisation from France’s AMF for Relai EU SASU since 23 October 2025, with an EU passport for all 27 member states; in Switzerland a member of the self-regulatory organisation VQF
- Deposits via SEPA bank transfer (including instant transfer), credit card, Apple Pay and Google Pay
- Only Bitcoin tradable, altcoin selection occasionally criticized by users
- Fee of 1 % per purchase, 0.9 % with an invite code; credit card, Apple Pay and Google Pay cost an extra 3.0 %
- Minimum amount of 50 € is room for improvement compared with other providers
- Setup of external wallet transfers, according to users, is room for improvement
Score Comparison
User Experiences
AI AnalysisUsers generally describe BISON in the evaluated user data as easy to understand and clear. In particular, the intuitive and easy-to-use app is frequently praised in reviews, while fees, support, and the selection of coins are seen more critically by users.

According to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.
Provider details (fees, licences, pros and cons) editorially reviewed: November 2026. This analysis is based on 707 user reviews evaluated by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher, the platform ratings (star ratings) shown refer to all reviews available there. The reviews shown reflect users’ experiences and do not represent the site operator’s own assessment. All information is provided without guarantee. As of: March 2026. This comparison does not constitute investment advice.
Features
| available | Savings plan | available |
| available | Staking | not available |
| not available | Wallet transfer | available |
| available | Credit card payment | available |
| available | BaFin-regulated custodian | not specified |
| available | Web platform | not available |
| available | Mobile app (iOS/Android) | available |
| available | Tax report | not specified |
| available | SEPA instant bank transfer | not specified |
| not specified | Self-custody wallet | available |
| not specified | VASP license (Switzerland) | available |
| not specified | Hardware wallet support | available |
- Powered by Börse Stuttgart with many years of capital markets experience
- Free wallet transfer to your own wallets
- Tax report for crypto tax filing
- Crypto custody with a MiCA authorisation from BaFin
- Average spread of 1.25 % on Bitcoin and Ethereum, 1.75 % on all other coins

- Bitcoin-only approach with self-custody directly in the app
- Savings plan with automatic transfer to your own wallet or hardware wallet
- Swiss company with a MiCA authorisation from France’s AMF for EU customers
- Relai Private from 100,000 CHF/EUR and Relai Business for companies
The five areas head to head
AI AnalysisFees & Costs
When it comes to fees and costs, users report criticism comparatively often. According to reviews, the fees and spread are repeatedly described as high. Especially among price-conscious users, this area is therefore perceived rather critically in the user data.

When it comes to fees and costs, the user data paints a mixed picture. Some users describe Relai as cost-effective, while others rate the fees as high. Overall, opinions on the costs differ clearly.
Usability & User Experience
Users mainly report a clear design and an intuitive app with BISON. According to reviews, the platform is often described as easy to use, user-friendly, and self-explanatory. Some users mention annoying notifications and report that verification does not always go smoothly.

Users particularly appreciate Relai’s intuitive app, which in many reviews is described as clear and easy to use. According to reviews, getting started also works without much prior knowledge, which stands out positively, especially in everyday use. Occasionally, however, users report that the app does not open directly.
Features & Offering
According to reviews, users are rather reserved about BISON’s offering, mainly because of the limited coin selection. Many users would like to see more coins or cryptocurrencies; additionally, an API for Blockpit, staking, savings plans, as well as an iPad or Mac version are mentioned occasionally.

In the analyzed user reviews, some users would like dark mode, automatic orders, tax documents, or a settlement account. In addition, precautionary transfers, coins on the homepage, and more coins are mentioned. Overall, the feedback on features mainly relates to such additional requests.
Stability & Security
In terms of stability and reliability, many users are generally positive about BISON. According to reviews, the app is repeatedly described as reliable. However, some users report app crashes, so from the perspective of individual reviews the technical reliability still has room for improvement.

Regarding stability and reliability, individual reviews report that the app does not start, cannot be opened, or crashes. Overall, this area is occasionally criticized by users.
Customer Support
When it comes to support, users report mixed experiences in the reviews, but overall rather critical ones. There is repeated mention of no support or long response times, which is why some users describe customer service as room for improvement. Support is also occasionally mentioned critically in connection with delays around withdrawals.

According to reviews, the sentiment around support is rather critical. While competent service is mentioned occasionally, users also criticize in some cases that support is not reachable or that responses take a long time. Overall, users report mixed experiences with support.
Details
| EUWAX AG | Company | Relai AG (CH) / Relai EU SASU (EU) |
| — | Headquarters | & |
| 2019 | Founded | 2020 |
| MiCAR licence from BaFin: EUWAX AG for crypto trading (since 1 April 2025), Boerse Stuttgart Digital Custody GmbH for custody (since 17 January 2025) | Regulation | MiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF |
| € 0.01 | Minimum Amount | € 50 |
| eID, VideoIdent | KYC | ID card or passport (with MRZ), NFC chip scan, selfie |
Verdict
In our overall rating Relai leads with 4.2 against 1.9 for BISON.
On disclosed fees you pay €2.50 less at Relai per €1,000 purchase.
For most investors Relai is therefore the better choice.
Editorial assessment, November 2026: We have downgraded BISON to 1.9 out of 5 and do not recommend it. The deciding factor is cost. According to BISON's fee page (accessed 8 November 2026), the proportional spread on Bitcoin and Ethereum averages 1.25 percent per purchase or sale, and 1.75 percent on all other cryptocurrencies. Buying Bitcoin and selling it later therefore costs around 2.5 percent, and around 3.5 percent for other coins. Deposits by credit card, Apple Pay or Google Pay cost an extra 2.49 percent, and BISON keeps 27 percent of staking rewards on Ethereum and Solana. MiCA-licensed exchanges in our exchange comparison charge from 0.2 percent for the same purchase. The authorisation of EUWAX AG and Boerse Stuttgart Digital Custody GmbH in the ESMA register does not change this calculation.
BISON is the crypto app of Börse Stuttgart and is perceived in the DACH region as a provider with a traditional capital markets background. The provider is EUWAX AG, a Börse Stuttgart company supervised by BaFin that has notified BaFin of its crypto services under MiCA. Crypto custody is handled by Boerse Stuttgart Digital Custody GmbH, which has held a MiCA authorisation from BaFin since January 2025. Euro balances are held at Solaris SE and Deutsche Bank and are covered by statutory deposit protection up to EUR 100,000 per investor and bank. According to BISON, 69 cryptocurrencies are tradable, plus stocks and ETFs, and the app has more than 1.06 million users.
As one of the few offerings among German brokers, BISON allows free wallet transfers to your own wallets. Staking, savings plans, and an integrated tax report are also available. According to BISON, staking of Ethereum and Solana is currently not regulated under MiCA. Deposits are possible via SEPA, instant bank transfer, and credit card.
Costs sit in the spread, which according to BISON averages 1.25 % on Bitcoin and Ethereum and 1.75 % on all other cryptocurrencies, the upper range among the brokers compared. The exclusively SMS-based 2FA and the processing time for wallet transfers of up to 24 hours are also seen as room for improvement. Overall, BISON is aimed at investors who prefer an established German provider and are willing to accept trade-offs in fees and coin selection.
Relai has established itself in the DACH region as one of the best-known Bitcoin-only apps and is especially appreciated by the Bitcoin community. The Swiss company follows a consistent self-custody approach: Bitcoin is held directly in the in-app wallet, and transfers to external wallets, including hardware wallets, are possible. Customers in the EU are served by Relai EU SASU, which has held a MiCA authorisation from the French financial markets authority AMF since 23 October 2025 and, according to the ESMA register, may operate in all 27 member states via the EU passport; in Switzerland, Relai AG is a member of the self-regulatory organisation VQF. Relai is therefore considered to be on solid regulatory footing.
The savings plan functionality is particularly valued, enabling automatic Bitcoin purchases with direct transfer to your own wallet or a hardware wallet. For investors who see Bitcoin as a long-term store of value and place importance on self-custody, Relai is regarded as one of the most accessible solutions. The fee is 1 % per purchase, or 0.9 % with an invite code; the first monthly auto-invest plan up to €100 remains fee-free. Paying by credit card, Apple Pay or Google Pay adds 3.0 %.
Since only Bitcoin can be traded, Relai is not suitable for investors interested in altcoins, something occasionally criticized by some users. The minimum amount of 50 € and the setup of external wallet transfers are also seen as room for improvement. Relai is therefore especially suited to Bitcoin-focused investors who want to combine self-custody and automated saving with a regulated provider.