Relai vs Smartbroker+ Comparison

In our overall rating Smartbroker+ leads with 4.4 out of 5 points, ahead of Relai with 4.2. On disclosed fees Smartbroker+ is cheaper: 0.9 % instead of 1 % trading fee, which means € 9.00 instead of € 10.00 per €1,000 purchase. If you care most about usability, features, stability, and support, Relai has the better sub-scores.

Relai
Relai
4.2of 5
Go to Relai
vs
Smartbroker+
Smartbroker+
Winner
4.4of 5
Go to Smartbroker+
1 %Fees0.9 %
€ 10.00Minimum cost per €1,000€ 9.00
1Cryptos39
Instant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google PayPayment MethodsSEPA Transfer
MiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQFRegulationCrypto custodian Tangany GmbH has a BaFin license

Cost comparison

The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.

RelaiSmartbroker+
€ 10.00Minimum cost per €1,000€ 9.00
1 %Fees0.9 %
€ 0 (Bitcoin network fee only, variable)Wallet transfer–
YesCost transparencyLimited
€ 50Minimum Amount€ 0.01
Instant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google PayPayment MethodsSEPA Transfer

On disclosed fees you pay €1.00 less at Smartbroker+ per €1,000 purchase.

Relai

Not enough reviews available.

Smartbroker+

For crypto trades, Smartbroker+ charges a 0.90% mark-up when buying and a 0.90% mark-down when selling on the trading venue's price. The quoted price also contains the trading venue's own margin. Trading runs around the clock against euros, via market order.

TransactionCost at Smartbroker+
Buying or selling a cryptocurrency0.90% of the trade value plus the trading venue's mark-up or mark-down
Order under €500an extra €1 small-order surcharge
Order sizefrom €0.01 to €100,000 per order
Securities account and crypto walletfree, no system fee
Savings plan on one of 35 crypto ETPsno order fee, plus customary spreads and product costs
Deposit by SEPA direct debitup to €5,000 per deposit and €12,000 per month, funds tradable within seconds

How to save: From an order volume of €500, the small-order surcharge no longer applies. On a €100 order it amounts to 1%, so together with the 0.90% you pay 1.90% plus the trading venue's mark-up. If you want to invest regularly, a savings plan on a crypto ETP runs without an order fee; you then hold a security rather than your own coins.

As of 1 November 2026 according to the Smartbroker+ conditions page and its crypto price and service schedule.

Pros & Cons

Relai
Relai
Pros
  • Self-custody wallet directly in the app, Bitcoin is held in your own wallet
  • Savings plan for weekly or monthly Bitcoin purchases; the first monthly auto-invest plan up to €100 is fee-free
  • Wallet transfer to your own and external wallets (incl. hardware wallets) possible
  • MiCA authorisation from France’s AMF for Relai EU SASU since 23 October 2025, with an EU passport for all 27 member states; in Switzerland a member of the self-regulatory organisation VQF
  • Deposits via SEPA bank transfer (including instant transfer), credit card, Apple Pay and Google Pay
Cons
  • Only Bitcoin tradable, altcoin selection occasionally criticized by users
  • Fee of 1 % per purchase, 0.9 % with an invite code; credit card, Apple Pay and Google Pay cost an extra 3.0 %
  • Minimum amount of 50 € is room for improvement compared with other providers
  • Setup of external wallet transfers, according to users, is room for improvement
Relai Reviews
Smartbroker+
Smartbroker+
Pros
  • 39 cryptocurrencies tradable alongside stocks, ETFs, and derivatives
  • Savings plans on 35 crypto ETPs with no order fee, plus more than 10,800 savings plans on stocks, ETFs and funds
  • Crypto custodian Tangany GmbH, authorised by BaFin under MiCAR since August 2025
  • Minimum investment possible from just 0.01 €
  • App available for iOS, Android, and web use
  • Deposits by SEPA direct debit can be traded within seconds
Cons
  • No transfers to or from your own wallets: crypto can only be bought and sold within Smartbroker+
  • No staking for directly held cryptocurrencies
  • On top of the 0.90%, the trading venue's mark-up or mark-down applies, plus a €1 small-order surcharge on orders under €500
  • Crypto wallet requires residence in Germany, and trading is only against euros via market order
  • Waiting time after registration until first trade is occasionally criticized
Smartbroker+ Reviews

Score Comparison

4.3Usability2.9
4.3Features2.9
4.2Fees3.0
3.8Stability2.5
4.1Support2.5

User Experiences

AI Analysis
4.6
App Store
4.3
4.2
Google Play
4.1
4.0
Trustpilot
3.4
Relai
Relai

According to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.

Smartbroker+
Smartbroker+

According to reviews, Smartbroker+ is generally often described as clear and easy to understand. Users particularly appreciate the simple app experience as well as low fees and conditions, while support-related topics and individual technical points are perceived by some users as having room for improvement.

Provider details (fees, licences, pros and cons) editorially reviewed: November 2026. This analysis is based on 796 user reviews analyzed by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher, the displayed platform ratings (star ratings) refer to all reviews available there. The reviews shown reflect users’ experiences and do not represent the website operator’s own assessment. All information without guarantee. As of: March 2026. This comparison does not constitute investment advice.

Features

RelaiSmartbroker+
availableSavings planavailable
not availableStakingnot available
availableWallet transfernot available
availableSelf-custody walletnot specified
availableCredit card paymentnot available
availableVASP license (Switzerland)not specified
not availableWeb platformavailable
availableMobile app (iOS/Android)available
availableHardware wallet supportnot specified
not specifiedBaFin-regulated custodianavailable
not specifiedStocks & ETFsavailable
not specifiedSEPA transferavailable
Relai
RelaiHighlights
  • Bitcoin-only approach with self-custody directly in the app
  • Savings plan with automatic transfer to your own wallet or hardware wallet
  • Swiss company with a MiCA authorisation from France’s AMF for EU customers
  • Relai Private from 100,000 CHF/EUR and Relai Business for companies
Smartbroker+
Smartbroker+Highlights
  • Neobroker with stocks, ETFs, derivatives, and crypto on one platform
  • BaFin-licensed crypto custodian Tangany GmbH
  • Crypto purchases from €0.01, crypto ETP savings plans with no order fee
  • Trading fees of 0.9 % for crypto

The five areas head to head

AI Analysis

Fees & Costs

Relai
Relai

When it comes to fees and costs, the user data paints a mixed picture. Some users describe Relai as cost-effective, while others rate the fees as high. Overall, opinions on the costs differ clearly.

Smartbroker+
Smartbroker+

According to reviews, Smartbroker+ fees are often viewed positively. Users particularly appreciate the low fees and conditions, which are generally perceived as inexpensive. Overall, the pricing data gives a largely positive impression.

Usability & User Experience

Relai
Relai

Users particularly appreciate Relai’s intuitive app, which in many reviews is described as clear and easy to use. According to reviews, getting started also works without much prior knowledge, which stands out positively, especially in everyday use. Occasionally, however, users report that the app does not open directly.

Smartbroker+
Smartbroker+

Users particularly appreciate the clear and intuitive operation of the Smartbroker+ app. According to reviews, the application is often perceived as easy to use, which makes getting started easier. However, some users also report that the interface can be confusing, so this area is described in individual cases as having room for improvement.

Features & Offering

Relai
Relai

In the analyzed user reviews, some users would like dark mode, automatic orders, tax documents, or a settlement account. In addition, precautionary transfers, coins on the homepage, and more coins are mentioned. Overall, the feedback on features mainly relates to such additional requests.

Smartbroker+
Smartbroker+

Some users would like additional convenience features such as direct debit for savings plans, instant or real-time transfers, and notes for the watchlist. According to reviews, the newsletter is also occasionally perceived as rather limited.

Stability & Security

Relai
Relai

Regarding stability and reliability, individual reviews report that the app does not start, cannot be opened, or crashes. Overall, this area is occasionally criticized by users.

Smartbroker+
Smartbroker+

Regarding stability and reliability, users occasionally report technical issues or longer loading times. Overall, the available reviews in this area do not point to a clearly positive or negative picture.

Customer Support

Relai
Relai

According to reviews, the sentiment around support is rather critical. While competent service is mentioned occasionally, users also criticize in some cases that support is not reachable or that responses take a long time. Overall, users report mixed experiences with support.

Smartbroker+
Smartbroker+

When it comes to support, users in the reviews report mixed experiences comparatively often. In some cases, poor customer service, unanswered email requests, or a lack of support are mentioned, which is why this area is considered to have room for improvement from the users' perspective.

Details

RelaiSmartbroker+
Relai AG (CH) / Relai EU SASU (EU)CompanySmartbroker AG
&Headquarters—
2020Founded2019
MiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQFRegulationCrypto custodian Tangany GmbH has a BaFin license
€ 50Minimum Amount€ 0.01
ID card or passport (with MRZ), NFC chip scan, selfieKYCeID, Video-ID, PostIdent

Verdict

In our overall rating Smartbroker+ leads with 4.4 against 4.2 for Relai.

On disclosed fees you pay €1.00 less at Smartbroker+ per €1,000 purchase.

For most investors Smartbroker+ is therefore the better choice.

RelaiOur Opinion

Relai has established itself in the DACH region as one of the best-known Bitcoin-only apps and is especially appreciated by the Bitcoin community. The Swiss company follows a consistent self-custody approach: Bitcoin is held directly in the in-app wallet, and transfers to external wallets, including hardware wallets, are possible. Customers in the EU are served by Relai EU SASU, which has held a MiCA authorisation from the French financial markets authority AMF since 23 October 2025 and, according to the ESMA register, may operate in all 27 member states via the EU passport; in Switzerland, Relai AG is a member of the self-regulatory organisation VQF. Relai is therefore considered to be on solid regulatory footing.

The savings plan functionality is particularly valued, enabling automatic Bitcoin purchases with direct transfer to your own wallet or a hardware wallet. For investors who see Bitcoin as a long-term store of value and place importance on self-custody, Relai is regarded as one of the most accessible solutions. The fee is 1 % per purchase, or 0.9 % with an invite code; the first monthly auto-invest plan up to €100 remains fee-free. Paying by credit card, Apple Pay or Google Pay adds 3.0 %.

Since only Bitcoin can be traded, Relai is not suitable for investors interested in altcoins, something occasionally criticized by some users. The minimum amount of 50 € and the setup of external wallet transfers are also seen as room for improvement. Relai is therefore especially suited to Bitcoin-focused investors who want to combine self-custody and automated saving with a regulated provider.

Smartbroker+Our Opinion

Smartbroker+ is perceived in the DACH region as a multi-asset broker that combines cryptocurrencies with stocks, ETFs, and derivatives on one platform. With 39 tradable cryptocurrencies and custody via Tangany GmbH, which has held a MiCAR authorisation from BaFin since August 2025, the provider is considered to be on solid regulatory footing. Smartbroker AG has notified BaFin under MiCAR that it receives and transmits crypto orders, which are executed via Baader Bank. Trading fees of 0.9 % for crypto are in the mid-range among German neobrokers; the trading venue's mark-up or mark-down and a €1 small-order surcharge below €500 come on top.

Users appreciate that crypto can be bought from as little as €0.01, which enables an especially accessible entry point. Regular investing works through savings plans on 35 crypto ETPs, which run without an order fee. The platform is available via app and web and is aimed at investors who want to manage different asset classes centrally. For users who already invest in stocks and ETFs and want to add crypto as an additional component, Smartbroker+ is seen as a practical solution.

Transfers to or from personal wallets are not possible, and staking is not offered for directly held cryptocurrencies; both are occasionally criticized by users. Deposits come only from the registered reference account, either by SEPA direct debit with funds available within seconds or by bank transfer. Users see room for improvement in the waiting time after registration, and the crypto wallet requires residence in Germany. Smartbroker+ is therefore particularly suitable for securities investors in the DACH region looking for a German broker with BaFin-regulated crypto custody and a broad product range.

Frequently asked questions: Relai or Smartbroker+?