Bitget vs Relai Comparison

In our overall rating Bitget leads with 4.9 out of 5 points, ahead of Relai with 4.2. On disclosed fees Bitget is cheaper: 0.1 % instead of 1 % trading fee, which means € 1.00 instead of € 10.00 per €1,000 purchase. Bitget has the better score in all five sub-ratings. Bitget lists more cryptocurrencies (more than 1080) than Relai (1).

Bitget
Bitget
Winner
4.9of 5
Go to Bitget
vs
Relai
Relai
4.2of 5
Go to Relai
0.1 %Fees1 %
€ 1.00Minimum cost per €1,000€ 10.00
1080+Cryptos1
SEPA Transfer, Credit CardPayment MethodsInstant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay
MiCA authorisation applied for with Austria's FMA, not yet listed in the ESMA register (as of 22 October 2026)RegulationMiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF

Cost comparison

The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.

BitgetRelai
€ 1.00Minimum cost per €1,000€ 10.00
0.1 %Fees1 %
€ 7.47Wallet transfer€ 0 (Bitcoin network fee only, variable)
YesCost transparencyYes
€ 5Minimum Amount€ 50
SEPA Transfer, Credit CardPayment MethodsInstant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay

On disclosed fees you pay €9.00 less at Bitget per €1,000 purchase.

Bitget

Bitget charges maker and taker fees for spot and futures trading. They fall with your 30-day trading volume, your balance or your BGB holdings. Paying fees in BGB saves 20%.

TransactionCost at Bitget
Spot, VIP 00.1% maker, 0.1% taker
Spot, fee paid in BGB0.08% maker, 0.08% taker
Spot, highest VIP tier0% maker, 0.03% taker
Futures (USDT-M, Coin-M, USDC-M), VIP 00.02% maker, 0.06% taker
Futures, highest VIP tier0% maker, 0.02% taker
Crypto withdrawalnetwork fee per coin and network

Example: Buying Bitcoin worth €1,000 against USDT costs €1.00 as a taker, €0.80 with BGB; buying and later selling costs €2.00 in total. How to save: place limit orders in the order book (maker) and pay the fee in BGB. Our crypto exchange comparison shows how Bitget compares with exchanges licensed in the EU.

Fees as of 1 November 2026 according to the Bitget fee schedule. Rates can differ by region and coin; the figure shown before you place the order applies.

Relai

Not enough reviews available.

Pros & Cons

Bitget
Bitget
Pros
  • Spot trading from 0.1% maker and taker, 20% cheaper when paying with BGB
  • Futures from 0.02% maker and 0.06% taker
  • More than 1,000 coins, 11 of them tradable directly against the euro
  • Copy trading for futures, spot, bots and CFDs
  • Monthly proof of reserves, latest coverage 115% (21 October 2026)
  • Protection fund of 3,705 BTC, about $286 million on 1 November 2026
Cons
  • Not available in the US, Canada, Japan, Singapore and further countries (Terms of Use, 20 October 2026); new EU accounts once the MiCA licence is granted
  • Hack on 24 September 2026 with about $388 million in losses, covered by the protection fund
  • No savings plan
  • Many notices and promotions in the app after logging in
Bitget Reviews
Relai
Relai
Pros
  • Self-custody wallet directly in the app, Bitcoin is held in your own wallet
  • Savings plan for weekly or monthly Bitcoin purchases; the first monthly auto-invest plan up to €100 is fee-free
  • Wallet transfer to your own and external wallets (incl. hardware wallets) possible
  • MiCA authorisation from France’s AMF for Relai EU SASU since 23 October 2025, with an EU passport for all 27 member states; in Switzerland a member of the self-regulatory organisation VQF
  • Deposits via SEPA bank transfer (including instant transfer), credit card, Apple Pay and Google Pay
Cons
  • Only Bitcoin tradable, altcoin selection occasionally criticized by users
  • Fee of 1 % per purchase, 0.9 % with an invite code; credit card, Apple Pay and Google Pay cost an extra 3.0 %
  • Minimum amount of 50 € is room for improvement compared with other providers
  • Setup of external wallet transfers, according to users, is room for improvement
Relai Reviews

Score Comparison

4.9Usability4.3
5.0Features4.3
4.8Fees4.2
4.7Stability3.8
4.7Support4.1

User Experiences

AI Analysis
4.5
App Store
4.6
4.5
Google Play
4.2
2.4
Trustpilot
4.0
Bitget
Bitget

Bitget is frequently praised in user data for its intuitive app, clear design, and ease of use. At the same time, users in the reviews also report criticism regarding fees and support, so the overall picture varies depending on the user experience.

Relai
Relai

According to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.

Provider details (fees, licences, pros and cons) editorially reviewed: November 2026. This analysis is based on 675 user reviews evaluated by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher, the displayed platform ratings (star ratings) refer to all reviews available there. The ratings shown reflect users' experiences and do not represent the website operator's own assessment. All information is provided without guarantee. As of: March 2026. This comparison does not constitute investment advice.

Features

BitgetRelai
not availableSavings planavailable
availableStakingnot available
availableWallet transferavailable
availableCost transparencynot specified
available2FA securitynot specified
availableWhitelistnot specified
availableSEPA transfernot specified
availableCredit cardavailable
availableMobile app (iOS/Android)available
availableWeb platformnot available
not specifiedSelf-custody walletavailable
not specifiedVASP license (Switzerland)available
not specifiedHardware wallet supportavailable
Bitget
BitgetHighlights
  • More than 1,000 coins, one of the largest selections
  • Spot from 0.1%, futures from 0.02% maker
  • Copy trading and trading bots
  • Monthly proof of reserves, latest coverage 115%
Relai
RelaiHighlights
  • Bitcoin-only approach with self-custody directly in the app
  • Savings plan with automatic transfer to your own wallet or hardware wallet
  • Swiss company with a MiCA authorisation from France’s AMF for EU customers
  • Relai Private from 100,000 CHF/EUR and Relai Business for companies

The five areas head to head

AI Analysis

Fees & Costs

Bitget
Bitget

Users more often express criticism in the reviews when it comes to fees and costs. Users report that the fees are sometimes perceived as high. As a result, this cost area is described by some users as having room for improvement.

Relai
Relai

When it comes to fees and costs, the user data paints a mixed picture. Some users describe Relai as cost-effective, while others rate the fees as high. Overall, opinions on the costs differ clearly.

Usability & User Experience

Bitget
Bitget

Users especially appreciate Bitget's intuitive app and its ease of use in everyday trading. According to reviews, the interface is often described as clear, although some users occasionally perceive it as confusing. The quick verification process and smooth trading workflows are also mentioned positively.

Relai
Relai

Users particularly appreciate Relai’s intuitive app, which in many reviews is described as clear and easy to use. According to reviews, getting started also works without much prior knowledge, which stands out positively, especially in everyday use. Occasionally, however, users report that the app does not open directly.

Features & Offering

Bitget
Bitget

According to reviews, users particularly praise copy trading, as well as the wide range of promotions and events on the platform. Users report an overall broad offering that can be used well in everyday trading. Occasionally, users would like additional convenience features such as a landscape view on the iPad, the return of certain icons, or more offers for specific regions.

Relai
Relai

In the analyzed user reviews, some users would like dark mode, automatic orders, tax documents, or a settlement account. In addition, precautionary transfers, coins on the homepage, and more coins are mentioned. Overall, the feedback on features mainly relates to such additional requests.

Stability & Security

Bitget
Bitget

In terms of stability and reliability, Bitget is repeatedly described by users as reliable. According to reviews, fast trades are also mentioned positively, suggesting mostly smooth everyday use. However, some users occasionally report delayed withdrawals, which means this area is not perceived uniformly.

Relai
Relai

Regarding stability and reliability, individual reviews report that the app does not start, cannot be opened, or crashes. Overall, this area is occasionally criticized by users.

Customer Support

Bitget
Bitget

The user data paints an overall critical picture of support. Users report room for improvement in response times and occasionally note that replies to inquiries do not arrive or that concerns are only handled with delays. According to reviews, support is also sometimes viewed critically in connection with registration, account matters, and withdrawals.

Relai
Relai

According to reviews, the sentiment around support is rather critical. While competent service is mentioned occasionally, users also criticize in some cases that support is not reachable or that responses take a long time. Overall, users report mixed experiences with support.

Details

BitgetRelai
BG LimitedCompanyRelai AG (CH) / Relai EU SASU (EU)
—Headquarters&
2018Founded2020
MiCA authorisation applied for with Austria's FMA, not yet listed in the ESMA register (as of 22 October 2026)RegulationMiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF
€ 5Minimum Amount€ 50
Personal informationKYCID card or passport (with MRZ), NFC chip scan, selfie

Verdict

In our overall rating Bitget leads with 4.9 against 4.2 for Relai.

On disclosed fees you pay €9.00 less at Bitget per €1,000 purchase.

For most investors Bitget is therefore the better choice.

BitgetOur Opinion

In short: Bitget is one of the large crypto exchanges for active traders: more than 1,000 coins, spot trading from 0.1%, futures from 0.02% for makers, plus copy trading and trading bots. It serves customers in many countries outside the EU and publishes a proof of reserves every month, most recently with 115% coverage. Whether you can open an account depends on where you live, so check the country section below first.

Is Bitget safe and legit?

Regulation: Bitget is operated by BTG Technology Holdings Limited. Its licence page lists a digital currency exchange registration with AUSTRAC in Australia, a crypto asset service provider licence from the FSCA in South Africa, registration with the CNV in Argentina, licences in El Salvador, Mauritius and Georgia, membership of a FINMA-recognised self-regulatory organisation in Switzerland, and in the UK promotions approved by an FCA-authorised firm under section 21 of FSMA. Australia's securities regulator ASIC confirms the AUSTRAC registration for exchange services and points out that Bitget holds no Australian financial services licence for its crypto futures (ASIC investor alert).

The hack of 24 September 2026: Through a flaw at a third-party software supplier, about $388 million left the exchange's wallets; Chainalysis attributes the attack to groups linked to North Korea. Bitget's protection fund covered the loss and customer balances stayed unchanged. From 28 September Bitget reopened withdrawals in stages; according to the exchange's public API, Bitcoin, Ether, USDT, XRP and Solana, among others, were withdrawable again on 1 November 2026. More in our reports Bitget after the hack and what existing customers should check.

Reserves and protection fund: Bitget has published a Merkle-tree proof of reserves every month since December 2022. The snapshot of 21 October 2026 shows total coverage of 115%: 113% for Bitcoin, 105% for USDT and 162% for Ether (Bitget proof of reserves). According to Bitget, the protection fund holds 3,705 BTC, valued at about $286 million on 1 November 2026; its dollar value moves with the bitcoin price. It is a voluntary reserve of the exchange, not a statutory deposit guarantee.

What you can do yourself: turn on two-factor authentication and a withdrawal address whitelist, and keep larger amounts in your own wallet, for example a hardware wallet.

Where can you use Bitget?

Bitget's Terms of Use (version of 20 October 2026) exclude residents of Afghanistan, Austria, Belarus, Canada, the Central African Republic, Cuba, the Democratic Republic of the Congo, France, Germany, Guinea-Bissau, Haiti, Hong Kong, Iran, Iraq, Japan, Kazakhstan, Lebanon, Libya, Malaysia, North Korea, Russia, Singapore, Somalia, South Sudan, Sudan, Thailand, the United States and its territories, Yemen and the Crimea, Luhansk, Donetsk, Kherson and Zaporizhzhia regions. Using a VPN to get around this is not allowed.

In the EU every crypto exchange needs a licence under the MiCA regulation since 1 July 2026. Bitget has applied to Austria's Financial Market Authority and does not yet appear in the ESMA register (file of 30 October 2026), so it opens new EU accounts once that licence is granted. In India crypto service providers register with the Financial Intelligence Unit (FIU-IND); Bitget said in July 2025 that it was in talks about registration. In the Philippines the SEC named Bitget in an advisory of 1 August 2025 on platforms without a local registration.

Bitget referral code and welcome bonus

The Bitget referral code is 94qs. If you open the sign-up page through the button on this page, the code is already filled in. On 1 November 2026 Bitget's sign-up page advertised welcome rewards of up to 6,200 USDT for new users; the tasks behind them, such as a first deposit or trading volume, and the amount you can actually earn depend on your country and are shown on Bitget's event page after sign-up. Step-by-step instructions, the voucher rules and the countries where the code works are on our page about the Bitget referral code; every spot, futures and VIP rate is in our overview of Bitget fees.

Bitget copy trading

Copy trading mirrors the trades of other users, Bitget's “elite traders”, in your own account. Bitget offers it for futures, spot, trading bots and CFDs. For every elite trader the copy trading leaderboard shows the 30-day profit and loss, return, the profit of their copiers, the assets they manage and the maximum drawdown. The trader you follow passes on losses just as readily as gains, and futures copy trading uses leverage, so set a maximum amount per trader and a stop-loss before you start. Our Bitget copy trading guide walks through the settings.

Bitget Wallet and the exchange

Bitget Wallet is a separate self-custody app, not your exchange account: coins in the wallet do not sit on the exchange, and coins on the exchange are not in the wallet. The September attack hit the exchange's wallets, not the app. With the keyless setup one of two key shares sits on Bitget's server; what that means for you is explained in Bitget Wallet is not the exchange.

Who is Bitget for?

Bitget suits experienced traders who want futures, copy trading and a very large choice of coins and who live in a country where Bitget accepts customers, such as Australia. If you live in the EU, choose an exchange with a MiCA licence, such as Bybit EU (licensed by the FMA), OKX, Kraken or Bitvavo. Exchanges licensed in your region are listed in our comparison of regulated crypto exchanges.

RelaiOur Opinion

Relai has established itself in the DACH region as one of the best-known Bitcoin-only apps and is especially appreciated by the Bitcoin community. The Swiss company follows a consistent self-custody approach: Bitcoin is held directly in the in-app wallet, and transfers to external wallets, including hardware wallets, are possible. Customers in the EU are served by Relai EU SASU, which has held a MiCA authorisation from the French financial markets authority AMF since 23 October 2025 and, according to the ESMA register, may operate in all 27 member states via the EU passport; in Switzerland, Relai AG is a member of the self-regulatory organisation VQF. Relai is therefore considered to be on solid regulatory footing.

The savings plan functionality is particularly valued, enabling automatic Bitcoin purchases with direct transfer to your own wallet or a hardware wallet. For investors who see Bitcoin as a long-term store of value and place importance on self-custody, Relai is regarded as one of the most accessible solutions. The fee is 1 % per purchase, or 0.9 % with an invite code; the first monthly auto-invest plan up to €100 remains fee-free. Paying by credit card, Apple Pay or Google Pay adds 3.0 %.

Since only Bitcoin can be traded, Relai is not suitable for investors interested in altcoins, something occasionally criticized by some users. The minimum amount of 50 € and the setup of external wallet transfers are also seen as room for improvement. Relai is therefore especially suited to Bitcoin-focused investors who want to combine self-custody and automated saving with a regulated provider.

Frequently asked questions: Bitget or Relai?