Bitget vs Relai Comparison
| 0.1 % | Fees | 1 % |
| € 1.00 | Minimum cost per €1,000 | € 10.00 |
| 1080+ | Cryptos | 1 |
| SEPA Transfer, Credit Card | Payment Methods | Instant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay |
| No MiCA authorisation; CASP application pending with Austria's FMA (as of August 2026) | Regulation | MiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF |
Cost comparison
The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.
| € 1.00 | Minimum cost per €1,000 | € 10.00 |
| 0.1 % | Fees | 1 % |
| € 7.47 | Wallet transfer | € 0 (Bitcoin network fee only, variable) |
| Yes | Cost transparency | Yes |
| € 5 | Minimum Amount | € 50 |
| SEPA Transfer, Credit Card | Payment Methods | Instant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay |
On disclosed fees you pay €9.00 less at Bitget per €1,000 purchase.
Pros & Cons
- Over 1080 cryptocurrencies available
- Low spot fees of 0.1% and futures from 0.02%
- Total costs of €4.00 per trade
- Staking is offered
- Wallet transfer possible
- Minimum investment from €5 possible
- Not available in Germany or France. Both countries appear in Bitget's own terms of use among the restricted jurisdictions: German users have been unable to open accounts since 16 January 2026, and in France all services ended on 31 March 2026.
- Only nine of the 1,230 coins trade directly against the euro. Everything else requires a detour through another currency.
- No granted MiCA authorisation; the CASP application is pending with Austria's FMA
- No savings plan available
- User interface with numerous popups and notifications after login
- Self-custody wallet directly in the app – Bitcoin is held in your own wallet
- Savings plan available for weekly or monthly Bitcoin purchases
- Wallet transfer to your own and external wallets (incl. hardware wallets) possible
- VASP license in Switzerland and MiCAR application submitted
- Deposits via SEPA bank transfer and credit card
- Only Bitcoin tradable – altcoin selection occasionally criticized by users
- Minimum amount of 50 € is room for improvement compared with other providers
- Setup of external wallet transfers, according to users, is room for improvement
Score Comparison
User Experiences
AI AnalysisBitget is frequently praised in user data for its intuitive app, clear design, and ease of use. At the same time, users in the reviews also report criticism regarding fees and support, so the overall picture varies depending on the user experience.
According to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.
This analysis is based on 675 user reviews evaluated by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher — the displayed platform ratings (star ratings) refer to all reviews available there. The ratings shown reflect users' experiences and do not represent the website operator's own assessment. All information is provided without guarantee. As of: March 2026. This comparison does not constitute investment advice.
Features
| ✓ | Savings plan | ✓ |
| ✓ | Staking | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Cost transparency | ✓ |
| ✓ | 2FA security | ✓ |
| ✓ | Whitelist | ✓ |
| ✓ | SEPA transfer | ✓ |
| ✓ | Credit card | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
| ✓ | Web platform | ✓ |
| ✓ | Self-custody wallet | ✓ |
| ✓ | Credit card payment | ✓ |
| ✓ | VASP license (Switzerland) | ✓ |
| ✓ | Hardware wallet support | ✓ |
- Over 1080 tradable cryptocurrencies – one of the largest selections
- Spot fees from 0.1% and futures from 0.02% are considered low
- Copy trading and bot trading available
- Total costs of €4.00 per trade
- Bitcoin-only approach with self-custody directly in the app
- Savings plan with automatic transfer to your own wallet or hardware wallet
- Swiss company with VASP license and MiCAR application
- Relai Private from 100.000 CHF/EUR and Relai Business for companies
The five areas head to head
AI AnalysisFees & Costs
Users more often express criticism in the reviews when it comes to fees and costs. Users report that the fees are sometimes perceived as high. As a result, this cost area is described by some users as having room for improvement.
When it comes to fees and costs, the user data paints a mixed picture. Some users describe Relai as cost-effective, while others rate the fees as high. Overall, opinions on the costs differ clearly.
Usability & User Experience
Users especially appreciate Bitget's intuitive app and its ease of use in everyday trading. According to reviews, the interface is often described as clear, although some users occasionally perceive it as confusing. The quick verification process and smooth trading workflows are also mentioned positively.
Users particularly appreciate Relai’s intuitive app, which in many reviews is described as clear and easy to use. According to reviews, getting started also works without much prior knowledge, which stands out positively, especially in everyday use. Occasionally, however, users report that the app does not open directly.
Features & Offering
According to reviews, users particularly praise copy trading, as well as the wide range of promotions and events on the platform. Users report an overall broad offering that can be used well in everyday trading. Occasionally, users would like additional convenience features such as a landscape view on the iPad, the return of certain icons, or more offers for specific regions.
In the analyzed user reviews, some users would like dark mode, automatic orders, tax documents, or a settlement account. In addition, precautionary transfers, coins on the homepage, and more coins are mentioned. Overall, the feedback on features mainly relates to such additional requests.
Stability & Security
In terms of stability and reliability, Bitget is repeatedly described by users as reliable. According to reviews, fast trades are also mentioned positively, suggesting mostly smooth everyday use. However, some users occasionally report delayed withdrawals, which means this area is not perceived uniformly.
Regarding stability and reliability, individual reviews report that the app does not start, cannot be opened, or crashes. Overall, this area is occasionally criticized by users.
Customer Support
The user data paints an overall critical picture of support. Users report room for improvement in response times and occasionally note that replies to inquiries do not arrive or that concerns are only handled with delays. According to reviews, support is also sometimes viewed critically in connection with registration, account matters, and withdrawals.
According to reviews, the sentiment around support is rather critical. While competent service is mentioned occasionally, users also criticize in some cases that support is not reachable or that responses take a long time. Overall, users report mixed experiences with support.
Details
| BG Limited | Company | Relai AG (CH) / Relai EU SASU (EU) |
| — | Headquarters | & |
| 2018 | Founded | 2020 |
| No MiCA authorisation; CASP application pending with Austria's FMA (as of August 2026) | Regulation | MiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF |
| € 5 | Minimum Amount | € 50 |
| Personal information | KYC | ID card or passport (with MRZ), NFC chip scan, selfie |
Verdict
In our overall rating Bitget leads with 4.9 against 4.2 for Relai.
On disclosed fees you pay €9.00 less at Bitget per €1,000 purchase.
For most investors Bitget is therefore the better choice.
Bitget is especially valued for its large selection of over 1080 cryptocurrencies and low spot fees starting at 0.1%. In addition, the copy trading and bot trading features are considered a standout offering, which is viewed particularly positively by active traders. Futures fees starting at 0.02% are among the lowest in the comparison.
However, it should be noted that Bitget does not have EU regulation or a BaFin license and is headquartered in the Seychelles. This aspect is seen by security-conscious investors as having room for improvement. The lack of a savings plan and the user interface with numerous popups after login are also occasionally criticized.
Bitget is considered especially suitable for experienced traders who prioritize a large coin selection, copy trading, and low trading fees, and are willing to do without EU regulation.
Relai has established itself in the DACH region as one of the best-known Bitcoin-only apps and is especially appreciated by the Bitcoin community. The Swiss company follows a consistent self-custody approach: Bitcoin is held directly in the in-app wallet, and transfers to external wallets — including hardware wallets — are possible. With a VASP license in Switzerland and an ongoing MiCAR license application, Relai is considered to be on solid regulatory footing.
The savings plan functionality is particularly valued, enabling automatic Bitcoin purchases with direct transfer to your own wallet or a hardware wallet. For investors who see Bitcoin as a long-term store of value and place importance on self-custody, Relai is regarded as one of the most accessible solutions. Fees of 0.9 % are in the mid-range of the brokers compared.
Since only Bitcoin can be traded, Relai is not suitable for investors interested in altcoins — something occasionally criticized by some users. The minimum amount of 50 € and the setup of external wallet transfers are also seen as room for improvement. Relai is therefore especially suited to Bitcoin-focused investors who want to combine self-custody and automated saving with Swiss regulation.