KuCoin vs Relai Comparison

In short: KuCoin is popular with altcoin traders: more than 800 coins worldwide, spot trading from 0.1%, plus futures, trading bots and earn products. For investors in the EU, KuCoin EU is responsible, the European company with a MiCA licence from Austria. Trading and deposits there have been paused since 4 February 2026. If you are looking for an account to trade today, choose an exchange that is fully operating.

Is KuCoin safe and licensed in the EU?

The licence is in place, trading at KuCoin EU is paused. KuCoin EU Exchange GmbH, based in Vienna, has been authorised as a crypto-asset service provider under Article 63 of MiCA since 27 November 2025, granted by Austria's Financial Market Authority (FMA). Through the EU passport the licence covers 29 EEA countries, including Germany, France and Spain (ESMA register, file of 30 October 2026). It covers custody, exchanging crypto-assets for funds and for other crypto-assets, placing and transfers.

Why trading is paused: On its website, KuCoin EU states that trading and deposits have been suspended since 4 February 2026 (as of 1 November 2026). The FMA ordered a ban on new business on 19 February 2026 because the money laundering and sanctions officer posts were no longer filled, and lifted it on 18 May 2026. Under a decision of 18 February 2026, however, KuCoin EU may only start operating once all supervisory requirements are met, in particular on governance and on filling further key positions in management (FMA notice). The FMA had not published any newer decision by 1 November 2026.

Track record: In January 2025, KuCoin's parent company Peken Global pleaded guilty in the US to operating an unlicensed money transmitting business, paid $297 million and withdrew from the US for at least two years (our report). In October 2026 South Korea blocked access to KuCoin because the exchange is not registered there (South Korea blocks 27 exchanges).

What you can do yourself: if you still hold funds at KuCoin, read the notices in your account, turn on two-factor authentication and a withdrawal address whitelist, and keep larger amounts in your own wallet, for example a hardware wallet.

Who is KuCoin for?

KuCoin suits experienced altcoin traders who want a very large choice of small coins and who live in a country where KuCoin accepts customers. For trading from the EU, exchanges with a MiCA licence and full operations are the better fit, such as Bybit EU, OKX, Kraken or Bitvavo. All licensed providers are listed in our comparison of regulated crypto exchanges.

Relai has established itself in the DACH region as one of the best-known Bitcoin-only apps and is especially appreciated by the Bitcoin community. The Swiss company follows a consistent self-custody approach: Bitcoin is held directly in the in-app wallet, and transfers to external wallets — including hardware wallets — are possible. With a VASP license in Switzerland and an ongoing MiCAR license application, Relai is considered to be on solid regulatory footing.

The savings plan functionality is particularly valued, enabling automatic Bitcoin purchases with direct transfer to your own wallet or a hardware wallet. For investors who see Bitcoin as a long-term store of value and place importance on self-custody, Relai is regarded as one of the most accessible solutions. Fees of 0.9 % are in the mid-range of the brokers compared.

Since only Bitcoin can be traded, Relai is not suitable for investors interested in altcoins — something occasionally criticized by some users. The minimum amount of 50 € and the setup of external wallet transfers are also seen as room for improvement. Relai is therefore especially suited to Bitcoin-focused investors who want to combine self-custody and automated saving with Swiss regulation.