ByBit EU vs Relai Comparison
| 0.25% taker 0.10 to 0.15% maker from 5 Oct 2026: 0.25% | Fees | 1 % |
| — | Minimum cost per €1,000 | € 10.00 |
| +100 | Cryptos | 1 |
| — | Payment Methods | Instant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay |
| MiCAR license via FMA | Regulation | MiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF |
Cost comparison
The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.
| — | Minimum cost per €1,000 | € 10.00 |
| 0.25% taker 0.10 to 0.15% maker from 5 Oct 2026: 0.25% | Fees | 1 % |
| — | Wallet transfer | € 0 (Bitcoin network fee only, variable) |
| — | Cost transparency | Yes |
| 1 EUR per order, card deposit from 10 USD | Minimum Amount | € 50 |
| — | Payment Methods | Instant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay |
Pros & Cons
- MiCA licence from Austria's FMA – a clear regulatory basis for EU/EEA investors
- Spot fees from 0.10% maker / 0.25% taker
- Hundreds of tradable crypto assets
- Assets held largely in cold storage, 2FA, proof-of-reserves audits
- Fast execution and a well-rated app (iOS/Android)
- Registered in Vienna, inside the EU
- No futures or other derivatives for EEA retail clients, spot trading only
- Security incident in February 2025 (around 401,000 ETH drained)
- The sheer number of features can overwhelm outright beginners
- Self-custody wallet directly in the app – Bitcoin is held in your own wallet
- Savings plan available for weekly or monthly Bitcoin purchases
- Wallet transfer to your own and external wallets (incl. hardware wallets) possible
- VASP license in Switzerland and MiCAR application submitted
- Deposits via SEPA bank transfer and credit card
- Only Bitcoin tradable – altcoin selection occasionally criticized by users
- Minimum amount of 50 € is room for improvement compared with other providers
- Setup of external wallet transfers, according to users, is room for improvement
Score Comparison
User Experiences
AI AnalysisAccording to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.
Investing in crypto assets carries a high level of risk, up to and including total loss of capital. This is not investment advice. Figures as of September 2026, without guarantee – check current conditions on bybit.eu.
Features
| ✓ | Savings plan | ✓ |
| ✓ | Staking | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Self-custody wallet | ✓ |
| ✓ | Credit card payment | ✓ |
| ✓ | VASP license (Switzerland) | ✓ |
| ✓ | Web platform | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
| ✓ | Hardware wallet support | ✓ |
- EU-regulated (MiCA, FMA Austria)
- Spot fees from 0.10% maker
- Cold-wallet custody and proof of reserves
- Bitcoin-only approach with self-custody directly in the app
- Savings plan with automatic transfer to your own wallet or hardware wallet
- Swiss company with VASP license and MiCAR application
- Relai Private from 100.000 CHF/EUR and Relai Business for companies
The five areas head to head
AI AnalysisFees & Costs
Spot trading (VIP 0, crypto pairs): 0.10% maker / 0.25% taker; from 5 October 2026 a flat 0.25%. Bybit EU does not offer futures or other derivatives to EEA retail clients. Deposit and withdrawal costs depend on the method used; crypto transfers incur the usual network fees.
When it comes to fees and costs, the user data paints a mixed picture. Some users describe Relai as cost-effective, while others rate the fees as high. Overall, opinions on the costs differ clearly.
Usability & User Experience
Not enough reviews available.
Users particularly appreciate Relai’s intuitive app, which in many reviews is described as clear and easy to use. According to reviews, getting started also works without much prior knowledge, which stands out positively, especially in everyday use. Occasionally, however, users report that the app does not open directly.
Features & Offering
Not enough reviews available.
In the analyzed user reviews, some users would like dark mode, automatic orders, tax documents, or a settlement account. In addition, precautionary transfers, coins on the homepage, and more coins are mentioned. Overall, the feedback on features mainly relates to such additional requests.
Stability & Security
Not enough reviews available.
Regarding stability and reliability, individual reviews report that the app does not start, cannot be opened, or crashes. Overall, this area is occasionally criticized by users.
Customer Support
Not enough reviews available.
According to reviews, the sentiment around support is rather critical. While competent service is mentioned occasionally, users also criticize in some cases that support is not reachable or that responses take a long time. Overall, users report mixed experiences with support.
Details
| Bybit EU GmbH | Company | Relai AG (CH) / Relai EU SASU (EU) |
| — | Headquarters | & |
| 2018 | Founded | 2020 |
| MiCAR license via FMA | Regulation | MiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF |
| 1 EUR per order, card deposit from 10 USD | Minimum Amount | € 50 |
| — | KYC | ID card or passport (with MRZ), NFC chip scan, selfie |
Verdict
Both providers are practically level in our overall rating (4.1 to 4.2).
Bybit EU pairs the strengths of the wider Bybit exchange – low fees, fast execution and a well-built interface – with a genuine EU licence (MiCA, granted by Austria's FMA). For European investors who want a regulated venue without giving up depth of markets, it is one of the more compelling options in 2026. Anyone expecting the very high leverage available on Bybit's global platform should note that those products are not available to EEA retail clients.
Relai has established itself in the DACH region as one of the best-known Bitcoin-only apps and is especially appreciated by the Bitcoin community. The Swiss company follows a consistent self-custody approach: Bitcoin is held directly in the in-app wallet, and transfers to external wallets — including hardware wallets — are possible. With a VASP license in Switzerland and an ongoing MiCAR license application, Relai is considered to be on solid regulatory footing.
The savings plan functionality is particularly valued, enabling automatic Bitcoin purchases with direct transfer to your own wallet or a hardware wallet. For investors who see Bitcoin as a long-term store of value and place importance on self-custody, Relai is regarded as one of the most accessible solutions. Fees of 0.9 % are in the mid-range of the brokers compared.
Since only Bitcoin can be traded, Relai is not suitable for investors interested in altcoins — something occasionally criticized by some users. The minimum amount of 50 € and the setup of external wallet transfers are also seen as room for improvement. Relai is therefore especially suited to Bitcoin-focused investors who want to combine self-custody and automated saving with Swiss regulation.