Kraken vs Relai Comparison

In short: Kraken is one of the oldest crypto exchanges in the world, active since 2011 and licensed under MiCA in the EEA. More than 600 coins, 490 of them directly against the euro, a regular proof of reserves and strong security features speak for the platform. The simple buy costs 1% plus spread; on the Kraken Pro order book you pay from 0.40% as a maker and 0.80% as a taker.

Is Kraken safe and licensed in the EU?

Yes, Kraken may serve customers across the EU. In the EEA, Kraken operates through Payward Europe Solutions Limited, based in Dublin, licensed under MiCA since 25 June 2025 and supervised by the Central Bank of Ireland. Through the EU passport the licence covers 30 EEA countries, including Germany, France and Spain (ESMA register, file of 30 October 2026). It covers custody, exchanging crypto for money and for other crypto, order execution and transfers, among other services. Kraken's parent Payward agreed on 14 October 2026 to buy Lithuania's Saldo Bank; closing is planned for 2027 and needs regulatory approval (our report on the deal).

Reserves and security: Kraken has its proof of reserves prepared regularly by auditors. The snapshot of 30 June 2026 shows coverage of 102.9% for Bitcoin, 100.5% for Ether, 100.6% for Solana and 102.3% for XRP, and 105% or more each for USDC and USDT. Kraken is certified to ISO/IEC 27001:2022, offers two-factor authentication with FIDO2 passkeys and a Global Settings Lock, and does not recover accounts by phone or SMS.

Account freezes and delistings: Between 17 and 24 August 2026, Kraken customers received almost 12,000 tiny deposits from wallets that analytics firms attribute to the sanctioned exchange HTX. Sanctions screening temporarily froze affected accounts; access has since been restored (our report on the dust attack). Kraken also removes tokens from trading regularly, most recently 13 tokens on 23 October 2026; withdrawal deadlines and steps are in our delisting report.

What you can do yourself: turn on a passkey or two-factor authentication and the Global Settings Lock, leave tiny deposits of unknown origin untouched and keep larger amounts on your own hardware wallet.

Who is Kraken for?

Kraken suits investors who want a long-established exchange with a wide choice of euro pairs, a savings plan and staking. Regular traders save with Kraken Pro. Since 26 October 2026, EEA customers with a derivatives account can also trade bitcoin and ether options there after an appropriateness assessment, provided by Cyprus-based Payward Europe Digital Solutions (CY) Limited under CySEC supervision. For simple euro trading, Bitvavo is cheaper, and Coinbase is an alternative with a listed parent company. All licensed providers are listed in our comparison of regulated crypto exchanges.

Relai has established itself in the DACH region as one of the best-known Bitcoin-only apps and is especially appreciated by the Bitcoin community. The Swiss company follows a consistent self-custody approach: Bitcoin is held directly in the in-app wallet, and transfers to external wallets, including hardware wallets, are possible. Customers in the EU are served by Relai EU SASU, which has held a MiCA authorisation from the French financial markets authority AMF since 23 October 2025 and, according to the ESMA register, may operate in all 27 member states via the EU passport; in Switzerland, Relai AG is a member of the self-regulatory organisation VQF. Relai is therefore considered to be on solid regulatory footing.

The savings plan functionality is particularly valued, enabling automatic Bitcoin purchases with direct transfer to your own wallet or a hardware wallet. For investors who see Bitcoin as a long-term store of value and place importance on self-custody, Relai is regarded as one of the most accessible solutions. The fee is 1 % per purchase, or 0.9 % with an invite code; the first monthly auto-invest plan up to €100 remains fee-free. Paying by credit card, Apple Pay or Google Pay adds 3.0 %.

Since only Bitcoin can be traded, Relai is not suitable for investors interested in altcoins, something occasionally criticized by some users. The minimum amount of 50 € and the setup of external wallet transfers are also seen as room for improvement. Relai is therefore especially suited to Bitcoin-focused investors who want to combine self-custody and automated saving with a regulated provider.