Coinbase vs Relai Comparison

In our overall rating Coinbase leads with 4.8 out of 5 points, ahead of Relai with 4.2. Our table lists the trading fee as “up to 1.875% + spread” for Coinbase and “1 %” for Relai. If you care most about usability, features, and stability, Coinbase has the better sub-scores, and the two are level in the other areas.

Coinbase
Coinbase
Winner
4.8of 5
Go to Coinbase
vs
Relai
Relai
4.2of 5
Go to Relai
up to 1.875% + spreadFees1 %
up to € 18.75 + spreadMinimum cost per €1,000€ 10.00
404Cryptos1
SEPA Instant Transfer, SEPA Transfer, Credit Card, PayPalPayment MethodsInstant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay
First company with BaFin crypto license. Deficiencies flagged in 2022, since remediated. MiCA via Luxembourg.RegulationMiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF

Cost comparison

The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.

CoinbaseRelai
up to € 18.75 + spreadMinimum cost per €1,000€ 10.00
up to 1.875% + spreadFees1 %
€ 0.24Wallet transfer€ 0 (Bitcoin network fee only, variable)
NoCost transparencyYes
€ 1Minimum Amount€ 50
SEPA Instant Transfer, SEPA Transfer, Credit Card, PayPalPayment MethodsInstant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay
Coinbase

Coinbase does not publish one fixed fee rate for all purchases. What a trade costs depends on payment method, order size and market conditions and is shown in the order preview before you confirm. The fixed items at a glance:

ActionCost at Coinbase
Holding euros and cryptofree
Transfer to other Coinbase usersfree
Simple buy and sellCoinbase fee depending on payment method and order size, plus a spread in the quoted price
Simple limit order1% execution fee, plus a Coinbase fee of up to 1.875% depending on payment method
Coinbase Advancedno spread, order book trading with maker and taker fees that fall as volume rises
Coinbase One (subscription)buy and sell without trading fees, a spread may be included; the 1% limit order fee still applies
Staking35% commission on rewards (ADA, ATOM, AVAX, DOT, ETH, MATIC, SOL, XTZ), 25.25% to 31.75% with Coinbase One
Sending to an external walletnetwork fee based on Coinbase's estimate
Euro deposits and withdrawalsdepends on the payment method, shown before the transaction

How to save: Coinbase Advanced has no spread and fees fall with trading volume, so frequent traders usually pay less there than with simple buys. Simple limit orders cost an extra 1%. Coinbase One only pays off with many purchases, because the subscription itself costs money. See how Coinbase compares on fees in our crypto exchange comparison.

Fees as of 21 October 2026 according to the Coinbase Help Center.

Relai

Not enough reviews available.

Pros & Cons

Coinbase
Coinbase
Pros
  • MiCA authorisation via Luxembourg, regulated EU-wide
  • In 2021 the first company with a BaFin crypto custody licence in Germany
  • Over 400 cryptocurrencies in the catalogue
  • Savings plan and staking are offered
  • Payment methods: SEPA instant transfer, credit card and PayPal
  • Educational program with cryptocurrency rewards
  • Minimum investment from 1 €
Cons
  • No fixed fee rate is published any more: the Coinbase fee depends on payment method, order size and market conditions and only becomes visible in the order preview
  • For simple purchases Coinbase states 1.875 %, for limit orders 1 %, both above the market average
  • Cost transparency is rated as limited by users
  • Coinbase itself no longer publishes a number of tradable coins
Coinbase Reviews
Relai
Relai
Pros
  • Self-custody wallet directly in the app – Bitcoin is held in your own wallet
  • Savings plan available for weekly or monthly Bitcoin purchases
  • Wallet transfer to your own and external wallets (incl. hardware wallets) possible
  • VASP license in Switzerland and MiCAR application submitted
  • Deposits via SEPA bank transfer and credit card
Cons
  • Only Bitcoin tradable – altcoin selection occasionally criticized by users
  • Minimum amount of 50 € is room for improvement compared with other providers
  • Setup of external wallet transfers, according to users, is room for improvement
Relai Reviews

Score Comparison

4.6Usability4.3
4.6Features4.3
4.2Fees4.2
4.2Stability3.8
4.2Support4.1

User Experiences

AI Analysis
4.4
App Store
4.6
3.5
Google Play
4.2
4.0
Trustpilot
4.0
Coinbase
Coinbase

According to the analyzed user data, Coinbase is described by many users as intuitive, clear, and particularly suitable for a quick start. At the same time, users repeatedly report high fees as well as support and access issues.

Relai
Relai

According to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.

This analysis is based on 1317 user reviews analyzed by AI from the Apple App Store, Trustpilot, Google Play Store. The total number of reviews on the respective platforms may be higher — the platform ratings shown (star ratings) refer to all reviews available there. The ratings shown reflect user reviews and do not constitute our own assessment by the website operator. All information without guarantee. Status: March 2026. This comparison does not constitute investment advice.

Features

CoinbaseRelai
availableSavings planavailable
availableStakingnot available
not availableWallet transferavailable
not availableCost transparencynot specified
not available2FA securitynot specified
availableSEPA instant transfernot specified
availableCredit cardavailable
availablePayPalnot specified
availableMobile app (iOS/Android)available
availableWeb platformnot available
not specifiedSelf-custody walletavailable
not specifiedVASP license (Switzerland)available
not specifiedHardware wallet supportavailable
Coinbase
CoinbaseHighlights
  • MiCA-licensed through Coinbase Luxembourg S.A. under CSSF supervision, regulated EU-wide (register as of 21 August 2026)
  • In 2021 the first company to hold a BaFin crypto custody licence; since 2026 the EU business runs on the MiCA authorisation
  • Educational program with crypto rewards for completed learning modules
  • Low wallet transfer fees of approx. 0.24 €
  • On the market since 2012, one of the oldest crypto companies
Relai
RelaiHighlights
  • Bitcoin-only approach with self-custody directly in the app
  • Savings plan with automatic transfer to your own wallet or hardware wallet
  • Swiss company with VASP license and MiCAR application
  • Relai Private from 100.000 CHF/EUR and Relai Business for companies

The five areas head to head

AI Analysis

Fees & Costs

Coinbase
Coinbase

When it comes to fees, many users report high costs. In the reviews, this point is repeatedly criticized.

Relai
Relai

When it comes to fees and costs, the user data paints a mixed picture. Some users describe Relai as cost-effective, while others rate the fees as high. Overall, opinions on the costs differ clearly.

Usability & User Experience

Coinbase
Coinbase

Users especially appreciate Coinbase for its intuitive app as well as its simple and clear experience. According to reviews, beginners in particular find the interface easy to use, as many processes are described as fast and user-friendly. However, some users occasionally report login issues.

Relai
Relai

Users particularly appreciate Relai’s intuitive app, which in many reviews is described as clear and easy to use. According to reviews, getting started also works without much prior knowledge, which stands out positively, especially in everyday use. Occasionally, however, users report that the app does not open directly.

Features & Offering

Coinbase
Coinbase

According to reviews, many users describe the basic offering as easy to access. At the same time, users want more exchange features, candlestick charts, and a larger selection of smaller coins. Additional functions such as customizable notifications, adding a beneficiary, Cash App/Apple Pay, more crypto services, and a dust button are also mentioned.

Relai
Relai

In the analyzed user reviews, some users would like dark mode, automatic orders, tax documents, or a settlement account. In addition, precautionary transfers, coins on the homepage, and more coins are mentioned. Overall, the feedback on features mainly relates to such additional requests.

Stability & Security

Coinbase
Coinbase

Regarding stability, users occasionally report that the app does not start, freezes, or cannot be opened. Login issues are also mentioned in the reviews.

Relai
Relai

Regarding stability and reliability, individual reviews report that the app does not start, cannot be opened, or crashes. Overall, this area is occasionally criticized by users.

Customer Support

Coinbase
Coinbase

Regarding support, users repeatedly report difficulty reaching customer service in the reviews. According to user data, it is also mentioned that help does not come in a timely manner or that responses are missing.

Relai
Relai

According to reviews, the sentiment around support is rather critical. While competent service is mentioned occasionally, users also criticize in some cases that support is not reachable or that responses take a long time. Overall, users report mixed experiences with support.

Details

CoinbaseRelai
Coinbase Global, Inc.CompanyRelai AG (CH) / Relai EU SASU (EU)
—Headquarters&
2012Founded2020
First company with BaFin crypto license. Deficiencies flagged in 2022, since remediated. MiCA via Luxembourg.RegulationMiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF
€ 1Minimum Amount€ 50
eID, VideoIdentKYCID card or passport (with MRZ), NFC chip scan, selfie

Verdict

In our overall rating Coinbase leads with 4.8 against 4.2 for Relai.

For most investors Coinbase is therefore the better choice.

CoinbaseOur Opinion

Coinbase is regarded as one of the best-known crypto exchanges worldwide and is valued for obtaining the first BaFin crypto license in Germany. With over 260 tradable cryptocurrencies, a savings plan, and staking, the platform offers a solid range of services. In particular, the educational program, in which users receive crypto rewards for completing learning modules, is viewed positively as an innovative addition.

Trading fees of up to 1.875% depending on the payment method, up to €18.75 per €1,000 traded, are room for improvement compared with cheaper providers. The limited cost transparency is also occasionally criticized. On the other hand, the low wallet transfer fees of approx. 0,24 € and the variety of payment methods are seen as advantages.

Coinbase is especially considered suitable for beginners who prefer a BaFin-regulated platform with educational offerings and easy-to-use features and who can accept compromises on trading fees.

Is Coinbase safe and legit?

Coinbase is licensed under MiCA and supervised for EU customers by Luxembourg's financial regulator CSSF. Its parent Coinbase Global has been listed on Nasdaq since 2021 and publishes its results there regularly. Two-factor sign-in and passkeys are available for your account. In May 2025 Coinbase disclosed that bribed support staff had passed on customer data of a small share of users; according to Coinbase, passwords, private keys and funds were not affected. Coinbase never asks customers to move crypto to another account: anyone pushed to do so on the phone is dealing with scammers.

RelaiOur Opinion

Relai has established itself in the DACH region as one of the best-known Bitcoin-only apps and is especially appreciated by the Bitcoin community. The Swiss company follows a consistent self-custody approach: Bitcoin is held directly in the in-app wallet, and transfers to external wallets — including hardware wallets — are possible. With a VASP license in Switzerland and an ongoing MiCAR license application, Relai is considered to be on solid regulatory footing.

The savings plan functionality is particularly valued, enabling automatic Bitcoin purchases with direct transfer to your own wallet or a hardware wallet. For investors who see Bitcoin as a long-term store of value and place importance on self-custody, Relai is regarded as one of the most accessible solutions. Fees of 0.9 % are in the mid-range of the brokers compared.

Since only Bitcoin can be traded, Relai is not suitable for investors interested in altcoins — something occasionally criticized by some users. The minimum amount of 50 € and the setup of external wallet transfers are also seen as room for improvement. Relai is therefore especially suited to Bitcoin-focused investors who want to combine self-custody and automated saving with Swiss regulation.

Frequently asked questions: Coinbase or Relai?