Relai vs Traders Place Comparison
| 1 % | Fees | 0.9 % |
| € 10.00 | Minimum cost per €1,000 | € 9.00 |
| 1 | Cryptos | 59 |
| Instant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay | Payment Methods | SEPA Transfer |
| MiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF | Regulation | Crypto custodian Tangany GmbH has a BaFin license. |
Cost comparison
The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.
| € 10.00 | Minimum cost per €1,000 | € 9.00 |
| 1 % | Fees | 0.9 % |
| € 0 (Bitcoin network fee only, variable) | Wallet transfer | – |
| Yes | Cost transparency | Limited |
| € 50 | Minimum Amount | € 1 |
| Instant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay | Payment Methods | SEPA Transfer |
On disclosed fees you pay €1.00 less at Traders Place per €1,000 purchase.
Pros & Cons
- Self-custody wallet directly in the app – Bitcoin is held in your own wallet
- Savings plan available for weekly or monthly Bitcoin purchases
- Wallet transfer to your own and external wallets (incl. hardware wallets) possible
- VASP license in Switzerland and MiCAR application submitted
- Deposits via SEPA bank transfer and credit card
- Only Bitcoin tradable – altcoin selection occasionally criticized by users
- Minimum amount of 50 € is room for improvement compared with other providers
- Setup of external wallet transfers, according to users, is room for improvement
- 59 cryptocurrencies available to trade
- Savings plans starting from €1 for crypto and securities
- Crypto custodian Tangany GmbH with BaFin license
- App available for iOS, Android, and web
- German broker based in Germany
- Wallet transfer to your own wallets not possible – occasionally criticized by users
- Staking features currently not available – room for improvement
- Deposits only via SEPA transfer – additional payment methods room for improvement
- 2FA security based on SMS – expanded options room for improvement
Score Comparison
User Experiences
AI AnalysisAccording to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.
According to reviews, Traders Place is generally described as clear and, in many cases, easy to use. At the same time, users repeatedly report difficulties with the app and login, which means the overall impression from a user perspective is mixed.
This analysis is based on 796 user reviews analyzed by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher — the displayed platform ratings (star ratings) refer to all reviews available there. The reviews shown reflect users’ experiences and do not represent the website operator’s own assessment. All information without guarantee. As of: March 2026. This comparison does not constitute investment advice.
Features
| ✓ | Savings plan | ✓ |
| ✓ | Staking | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Self-custody wallet | ✓ |
| ✓ | Credit card payment | ✓ |
| ✓ | VASP license (Switzerland) | ✓ |
| ✓ | Web platform | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
| ✓ | Hardware wallet support | ✓ |
| ✓ | BaFin-regulated custodian | ✓ |
| ✓ | Stocks & ETFs | ✓ |
| ✓ | SEPA transfer | ✓ |
- Bitcoin-only approach with self-custody directly in the app
- Savings plan with automatic transfer to your own wallet or hardware wallet
- Swiss company with VASP license and MiCAR application
- Relai Private from 100.000 CHF/EUR and Relai Business for companies
- German broker with BaFin-licensed crypto custodian Tangany
- Savings plans from €1 for a low-threshold entry
- 59 tradable cryptocurrencies
- Trading fees of 0.9 % for crypto
The five areas head to head
AI AnalysisFees & Costs
When it comes to fees and costs, the user data paints a mixed picture. Some users describe Relai as cost-effective, while others rate the fees as high. Overall, opinions on the costs differ clearly.
According to reviews, users generally view the fees and conditions positively. Users report fair prices and good conditions. Overall, the available user data contains mostly praise, while major criticism of fees is not a focal point.
Usability & User Experience
Users particularly appreciate Relai’s intuitive app, which in many reviews is described as clear and easy to use. According to reviews, getting started also works without much prior knowledge, which stands out positively, especially in everyday use. Occasionally, however, users report that the app does not open directly.
Users appreciate the clear layout and describe the app in many reviews as easy to use. However, according to reviews, the user navigation is also often perceived as not intuitive or somewhat confusing in places. Some users also report that registration and login do not always work smoothly, so from a user perspective the usability still has room for improvement.
Features & Offering
In the analyzed user reviews, some users would like dark mode, automatic orders, tax documents, or a settlement account. In addition, precautionary transfers, coins on the homepage, and more coins are mentioned. Overall, the feedback on features mainly relates to such additional requests.
Users are mainly looking for a tax-loss certificate in the app, two-factor authentication, and more filtering and sorting options. In addition, the lack of push notifications and a watchlist as a tab are mentioned. Some users also want movable logos and small improvements.
Stability & Security
Regarding stability and reliability, individual reviews report that the app does not start, cannot be opened, or crashes. Overall, this area is occasionally criticized by users.
According to reviews, some users describe Traders Place as reliable. At the same time, users repeatedly report that the app freezes, hangs, or crashes; incorrect prices and interrupted VideoIdent processes are also mentioned. Stability is therefore perceived in a mixed way from a user perspective.
Customer Support
According to reviews, the sentiment around support is rather critical. While competent service is mentioned occasionally, users also criticize in some cases that support is not reachable or that responses take a long time. Overall, users report mixed experiences with support.
Users sometimes report fast support, which is explicitly praised in some reviews. At the same time, according to reviews, it is mentioned more often that responses do not arrive or inquiries are not answered. Support is therefore perceived differently overall from a user perspective.
Details
| Relai AG (CH) / Relai EU SASU (EU) | Company | Traders Place GmbH & Co. KGaA |
| & | Headquarters | — |
| 2020 | Founded | 2023 |
| MiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF | Regulation | Crypto custodian Tangany GmbH has a BaFin license. |
| € 50 | Minimum Amount | € 1 |
| ID card or passport (with MRZ), NFC chip scan, selfie | KYC | eID, Video-ID |
Verdict
In our overall rating Relai leads with 4.2 against 2.7 for Traders Place.
On disclosed fees you pay €1.00 less at Traders Place per €1,000 purchase.
For most investors Relai is therefore the better choice.
Relai has established itself in the DACH region as one of the best-known Bitcoin-only apps and is especially appreciated by the Bitcoin community. The Swiss company follows a consistent self-custody approach: Bitcoin is held directly in the in-app wallet, and transfers to external wallets — including hardware wallets — are possible. With a VASP license in Switzerland and an ongoing MiCAR license application, Relai is considered to be on solid regulatory footing.
The savings plan functionality is particularly valued, enabling automatic Bitcoin purchases with direct transfer to your own wallet or a hardware wallet. For investors who see Bitcoin as a long-term store of value and place importance on self-custody, Relai is regarded as one of the most accessible solutions. Fees of 0.9 % are in the mid-range of the brokers compared.
Since only Bitcoin can be traded, Relai is not suitable for investors interested in altcoins — something occasionally criticized by some users. The minimum amount of 50 € and the setup of external wallet transfers are also seen as room for improvement. Relai is therefore especially suited to Bitcoin-focused investors who want to combine self-custody and automated saving with Swiss regulation.
Traders Place is a comparatively young German broker (founded in 2023) that offers 59 cryptocurrencies in addition to stocks and ETFs. Crypto custody is handled by Tangany GmbH, which is licensed by BaFin and is regarded as regulatorily reliable in the DACH region. With savings plans from €1, the broker offers a low-threshold entry point for regular investing in cryptocurrencies.
For investors who prefer a German broker based in Germany and want to use crypto as a supplement to a classic securities account, Traders Place is seen as one of the newer alternatives. The platform can be used via app and web and covers a solid range of cryptocurrencies with 59 coins. Trading fees of 0.9 % are in the middle to upper range among the compared German brokers.
However, wallet transfers to your own wallets are not possible, and staking is currently not offered — both are occasionally criticized by users. The SMS-based 2FA and the limited deposit methods (SEPA transfer only) are also seen as room for improvement. Traders Place is therefore especially suitable for investors who want to try a young German broker with regulated custody and a broad coin offering and can do without wallet functionality.