Relai vs Traders Place Comparison
In our overall rating Relai leads with 4.2 out of 5 points, ahead of Traders Place with 2.7. On disclosed fees Traders Place is cheaper: 0.9 % instead of 1 % trading fee, which means € 9.00 instead of € 10.00 per €1,000 purchase. If you care most about usability, features, stability, and support, Relai has the better sub-scores.
| 1 % | Fees | 0.9 % |
| € 10.00 | Minimum cost per €1,000 | € 9.00 |
| 1 | Cryptos | 59 |
| Instant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay | Payment Methods | SEPA Transfer |
| MiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF | Regulation | Crypto custodian Tangany GmbH has a BaFin license. |

Cost comparison
The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.
| € 10.00 | Minimum cost per €1,000 | € 9.00 |
| 1 % | Fees | 0.9 % |
| € 0 (Bitcoin network fee only, variable) | Wallet transfer | – |
| Yes | Cost transparency | Limited |
| € 50 | Minimum Amount | € 1 |
| Instant SEPA transfer, credit and debit card (Visa, Mastercard), Apple Pay, Google Pay | Payment Methods | SEPA Transfer |
On disclosed fees you pay €1.00 less at Traders Place per €1,000 purchase.
Not enough reviews available.
Traders Place charges a fixed percentage of the trade value for crypto, with a surcharge on small orders. The securities account and settlement account are free. The items at a glance:
| Item | Cost at Traders Place |
|---|---|
| Buying or selling crypto assets | 0.9 % of the trade value (0.5 % Traders Place, 0.4 % Baader Bank) |
| Crypto order below €500 trade value | additional €1.00 small-order surcharge |
| Savings plan on crypto ETPs (13 ETPs from 21Shares) | €0 per execution, plus customary market spreads |
| Stocks, ETFs, funds and bonds via gettex | €0 per order from €500 trade value, €0.95 below |
| Securities account and settlement account at Baader Bank | free |
| Transferring crypto assets in or out | not possible |
How to save: The €1 surcharge only applies below €500 trade value. A €100 purchase therefore costs €1.90, or 1.9 %, while a €1,000 purchase costs €9. If you want to put small amounts into crypto regularly, a savings plan on a crypto ETP carries no order fee.
Fees as of 1 November 2026 according to the Traders Place crypto price list.
Pros & Cons

- Self-custody wallet directly in the app, Bitcoin is held in your own wallet
- Savings plan for weekly or monthly Bitcoin purchases; the first monthly auto-invest plan up to €100 is fee-free
- Wallet transfer to your own and external wallets (incl. hardware wallets) possible
- MiCA authorisation from France’s AMF for Relai EU SASU since 23 October 2025, with an EU passport for all 27 member states; in Switzerland a member of the self-regulatory organisation VQF
- Deposits via SEPA bank transfer (including instant transfer), credit card, Apple Pay and Google Pay
- Only Bitcoin tradable, altcoin selection occasionally criticized by users
- Fee of 1 % per purchase, 0.9 % with an invite code; credit card, Apple Pay and Google Pay cost an extra 3.0 %
- Minimum amount of 50 € is room for improvement compared with other providers
- Setup of external wallet transfers, according to users, is room for improvement
- 59 cryptocurrencies available to trade, around the clock
- Savings plans from €1 with no order fee, for crypto via 13 crypto ETPs from 21Shares
- Crypto custodian Tangany GmbH with a MiCA licence from BaFin
- Securities account and settlement account at Baader Bank free of charge
- App available for iOS, Android, and web
- German investment firm based in Freilassing, majority owned by the GRAWE Group
- Wallet transfer to your own wallets not possible, the price list rules out moving coins in or out
- No staking on offer
- No savings plans directly on the 59 crypto assets, only on crypto ETPs
- Crypto trading only for customers resident in Germany
- Deposits only via SEPA transfer, additional payment methods would help
- 2FA security based on SMS, expanded options would help
Score Comparison
User Experiences
AI Analysis
According to the analyzed user data, Relai is frequently praised by users for its intuitive and clear app. At the same time, users occasionally report hurdles with support, verification, and individual app launches, so the overall experience varies depending on the usage situation.
According to reviews, Traders Place is generally described as clear and, in many cases, easy to use. At the same time, users repeatedly report difficulties with the app and login, which means the overall impression from a user perspective is mixed.
Provider details (fees, licences, pros and cons) editorially reviewed: November 2026. This analysis is based on 796 user reviews analyzed by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher, the displayed platform ratings (star ratings) refer to all reviews available there. The reviews shown reflect users’ experiences and do not represent the website operator’s own assessment. All information without guarantee. As of: March 2026. This comparison does not constitute investment advice.
Features
| available | Savings plan | available |
| not available | Staking | not available |
| available | Wallet transfer | not available |
| available | Self-custody wallet | not specified |
| available | Credit card payment | not available |
| available | VASP license (Switzerland) | not specified |
| not available | Web platform | available |
| available | Mobile app (iOS/Android) | available |
| available | Hardware wallet support | not specified |
| not specified | BaFin-regulated custodian | available |
| not specified | Stocks & ETFs | available |
| not specified | SEPA transfer | available |

- Bitcoin-only approach with self-custody directly in the app
- Savings plan with automatic transfer to your own wallet or hardware wallet
- Swiss company with a MiCA authorisation from France’s AMF for EU customers
- Relai Private from 100,000 CHF/EUR and Relai Business for companies
- German broker with BaFin-licensed crypto custodian Tangany
- Savings plans from €1 for a low-threshold entry
- 59 tradable cryptocurrencies
- Trading fees of 0.9 % for crypto
The five areas head to head
AI AnalysisFees & Costs

When it comes to fees and costs, the user data paints a mixed picture. Some users describe Relai as cost-effective, while others rate the fees as high. Overall, opinions on the costs differ clearly.
According to reviews, users generally view the fees and conditions positively. Users report fair prices and good conditions. Overall, the available user data contains mostly praise, while major criticism of fees is not a focal point.
Usability & User Experience

Users particularly appreciate Relai’s intuitive app, which in many reviews is described as clear and easy to use. According to reviews, getting started also works without much prior knowledge, which stands out positively, especially in everyday use. Occasionally, however, users report that the app does not open directly.
Users appreciate the clear layout and describe the app in many reviews as easy to use. However, according to reviews, the user navigation is also often perceived as not intuitive or somewhat confusing in places. Some users also report that registration and login do not always work smoothly, so from a user perspective the usability still has room for improvement.
Features & Offering

In the analyzed user reviews, some users would like dark mode, automatic orders, tax documents, or a settlement account. In addition, precautionary transfers, coins on the homepage, and more coins are mentioned. Overall, the feedback on features mainly relates to such additional requests.
Users are mainly looking for a tax-loss certificate in the app, two-factor authentication, and more filtering and sorting options. In addition, the lack of push notifications and a watchlist as a tab are mentioned. Some users also want movable logos and small improvements.
Stability & Security

Regarding stability and reliability, individual reviews report that the app does not start, cannot be opened, or crashes. Overall, this area is occasionally criticized by users.
According to reviews, some users describe Traders Place as reliable. At the same time, users repeatedly report that the app freezes, hangs, or crashes; incorrect prices and interrupted VideoIdent processes are also mentioned. Stability is therefore perceived in a mixed way from a user perspective.
Customer Support

According to reviews, the sentiment around support is rather critical. While competent service is mentioned occasionally, users also criticize in some cases that support is not reachable or that responses take a long time. Overall, users report mixed experiences with support.
Users sometimes report fast support, which is explicitly praised in some reviews. At the same time, according to reviews, it is mentioned more often that responses do not arrive or inquiries are not answered. Support is therefore perceived differently overall from a user perspective.
Details
| Relai AG (CH) / Relai EU SASU (EU) | Company | Traders Place GmbH & Co. KGaA |
| & | Headquarters | — |
| 2020 | Founded | 2023 |
| MiCA licence (CASP) from the French AMF since 23 Oct 2025 (no. A2025-006), passported across the EU incl. Germany, Austria and Spain. Switzerland: Relai AG is a member of the SRO VQF | Regulation | Crypto custodian Tangany GmbH has a BaFin license. |
| € 50 | Minimum Amount | € 1 |
| ID card or passport (with MRZ), NFC chip scan, selfie | KYC | eID, Video-ID |
Verdict
In our overall rating Relai leads with 4.2 against 2.7 for Traders Place.
On disclosed fees you pay €1.00 less at Traders Place per €1,000 purchase.
For most investors Relai is therefore the better choice.
Relai has established itself in the DACH region as one of the best-known Bitcoin-only apps and is especially appreciated by the Bitcoin community. The Swiss company follows a consistent self-custody approach: Bitcoin is held directly in the in-app wallet, and transfers to external wallets, including hardware wallets, are possible. Customers in the EU are served by Relai EU SASU, which has held a MiCA authorisation from the French financial markets authority AMF since 23 October 2025 and, according to the ESMA register, may operate in all 27 member states via the EU passport; in Switzerland, Relai AG is a member of the self-regulatory organisation VQF. Relai is therefore considered to be on solid regulatory footing.
The savings plan functionality is particularly valued, enabling automatic Bitcoin purchases with direct transfer to your own wallet or a hardware wallet. For investors who see Bitcoin as a long-term store of value and place importance on self-custody, Relai is regarded as one of the most accessible solutions. The fee is 1 % per purchase, or 0.9 % with an invite code; the first monthly auto-invest plan up to €100 remains fee-free. Paying by credit card, Apple Pay or Google Pay adds 3.0 %.
Since only Bitcoin can be traded, Relai is not suitable for investors interested in altcoins, something occasionally criticized by some users. The minimum amount of 50 € and the setup of external wallet transfers are also seen as room for improvement. Relai is therefore especially suited to Bitcoin-focused investors who want to combine self-custody and automated saving with a regulated provider.
Traders Place is a comparatively young German broker (founded in 2023) that offers 59 cryptocurrencies in addition to stocks and ETFs. Crypto custody is handled by Tangany GmbH, which is licensed by BaFin and is regarded as regulatorily reliable in the DACH region. Savings plans start at €1 with no order fee, but for crypto they only cover 13 crypto ETPs from 21Shares, not the crypto assets themselves.
How crypto trading works: Traders Place takes the order and passes it to Baader Bank, which buys or sells as a commission agent via Hyphe, currently the only trading venue. The coins are held in custody by Tangany GmbH. All three parties appear in ESMA's MiCA register: Tangany with its own BaFin licence for custody and transfers since 8 August 2025, Traders Place (since 21 July 2025) and Baader Bank with a MiCA notification to BaFin. Trading runs around the clock, and the execution price can differ from the displayed price when markets move sharply. Crypto trading is only open to customers resident in Germany; the majority owner of Traders Place is the Austrian GRAWE Group.
For investors who prefer a German broker based in Germany and want to use crypto as a supplement to a classic securities account, Traders Place is seen as one of the newer alternatives. The platform can be used via app and web and covers a solid range of cryptocurrencies with 59 coins. Trading fees of 0.9 % of the trade value, plus €1 below €500, are in the middle to upper range among the compared German brokers.
However, wallet transfers to your own wallets are not possible, and staking is currently not offered; both are occasionally criticized by users. The SMS-based 2FA and the limited deposit methods (SEPA transfer only) are also seen as room for improvement. Traders Place is therefore especially suitable for investors who want to try a young German broker with regulated custody and a broad coin offering and can do without wallet functionality.