Bitvavo vs Smartbroker+ Comparison
| 0.25 % | Fees | 0.9 % |
| € 2.50 | Minimum cost per €1,000 | € 9.00 |
| 426 | Cryptos | 39 |
| SEPA Instant Transfer, SEPA Transfer | Payment Methods | SEPA Transfer |
| MiCA license via Netherlands AFM | Regulation | Crypto custodian Tangany GmbH has a BaFin license |
Cost comparison
The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.
| € 2.50 | Minimum cost per €1,000 | € 9.00 |
| 0.25 % | Fees | 0.9 % |
| € 0.40 | Wallet transfer | – |
| Yes | Cost transparency | Limited |
| € 5 | Minimum Amount | € 0.01 |
| SEPA Instant Transfer, SEPA Transfer | Payment Methods | SEPA Transfer |
On disclosed fees you pay €6.50 less at Bitvavo per €1,000 purchase.
Pros & Cons
- All 426 tradable coins trade directly against the euro, with no detour through a stablecoin (measured on 3 September 2026 via Bitvavo's public API)
- MiCA authorisation since June 2025, supervised by the Dutch AFM, registration number 41000010
- Low trading fees: 0.15 % maker and 0.25 % taker at the entry tier
- SEPA deposits are free, as are Apple Pay and Bancontact
- Credit card costs 1 %, Giropay and EPS 1.75 % each, PayPal 2 %
- Bitvavo Custody B.V. is, by its own user agreement, not supervised by any authority
- Lending, margin trading and staking are explicitly not MiCA-regulated
- The current deposit promotion of up to 10 % APY ends on 30 September 2026 and, by the provider's own maths, works out at roughly 2.7 % on net new deposits over the period
- 39 cryptocurrencies tradable alongside stocks, ETFs, and derivatives
- Savings plans available for crypto and securities
- Crypto custodian Tangany GmbH with BaFin license
- Minimum investment possible from just 0.01 €
- App available for iOS, Android, and web use
- Wallet transfer to personal wallets not possible – occasionally criticized by users
- Staking features currently not available – room for improvement
- Deposits only via SEPA transfer – additional payment methods have room for improvement
- Waiting time after registration until first trade is occasionally criticized
Score Comparison
User Experiences
AI AnalysisUsers generally report mostly positive experiences with Bitvavo, especially regarding usability and costs. In the reviews, the clear app and low fees are often praised, while support and technical reliability are also mentioned more critically.
According to reviews, Smartbroker+ is generally often described as clear and easy to understand. Users particularly appreciate the simple app experience as well as low fees and conditions, while support-related topics and individual technical points are perceived by some users as having room for improvement.
This analysis is based on 606 user reviews from Apple App Store, Trustpilot, and Google Play Store evaluated with AI. The total number of reviews on the respective platforms may be higher — the platform ratings shown (star ratings) refer to all reviews available there. The reviews presented reflect user experiences and do not represent the site operator’s own assessment. All information is provided without guarantee. Status: April 2026. This comparison does not constitute investment advice.
Features
| ✓ | Savings plan | ✓ |
| ✓ | Staking | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Cost transparency | ✓ |
| ✓ | 2FA security | ✓ |
| ✓ | Anti-phishing code | ✓ |
| ✓ | SEPA instant transfer | ✓ |
| ✓ | Credit card | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
| ✓ | Web platform | ✓ |
| ✓ | Credit card payment | ✓ |
| ✓ | BaFin-regulated custodian | ✓ |
| ✓ | Stocks & ETFs | ✓ |
| ✓ | SEPA transfer | ✓ |
- BaFin-licensed with operations in Germany via Hyphe Markets GmbH
- Total costs of €2.60 are considered particularly low
- Transparent fee structure without hidden costs
- Low wallet transfer fees of around €0.40
- Minimum investment from €5
- Neobroker with stocks, ETFs, derivatives, and crypto on one platform
- BaFin-licensed crypto custodian Tangany GmbH
- Savings plans from 0.01 € for accessible investing
- Trading fees of 0.9 % for crypto
The five areas head to head
AI AnalysisFees & Costs
Users particularly highlight Bitvavo's low and affordable fees. According to reviews, the costs are often mentioned positively. Critical remarks about fees play only a minor role in the available user opinions.
According to reviews, Smartbroker+ fees are often viewed positively. Users particularly appreciate the low fees and conditions, which are generally perceived as inexpensive. Overall, the pricing data gives a largely positive impression.
Usability & User Experience
Users particularly praise Bitvavo for its clear design and intuitive app. According to reviews, the platform is often described as easy to use, which makes getting started especially simple. In some cases, users also report errors when launching the app or problems while using it.
Users particularly appreciate the clear and intuitive operation of the Smartbroker+ app. According to reviews, the application is often perceived as easy to use, which makes getting started easier. However, some users also report that the interface can be confusing, so this area is described in individual cases as having room for improvement.
Features & Offering
When it comes to features and the offering, users especially want a profit/loss display in percentages, portfolio analysis, and information on the average purchase price or buy-in at Bitvavo. A larger selection of coins and a dollar view are also occasionally requested in the reviews.
Some users would like additional convenience features such as direct debit for savings plans, instant or real-time transfers, and notes for the watchlist. According to reviews, the newsletter is also occasionally perceived as rather limited.
Stability & Security
When it comes to stability and reliability, users report connection issues, technical problems, and an app that occasionally crashes according to reviews. Errors on startup are also mentioned, which is why some users view this area critically.
Regarding stability and reliability, users occasionally report technical issues or longer loading times. Overall, the available reviews in this area do not point to a clearly positive or negative picture.
Customer Support
Experiences with support are mixed according to reviews. Some users report fast support, while other feedback describes customer service as less easy to reach or notes that replies can take some time. Overall, users perceive support differently.
When it comes to support, users in the reviews report mixed experiences comparatively often. In some cases, poor customer service, unanswered email requests, or a lack of support are mentioned, which is why this area is considered to have room for improvement from the users' perspective.
Details
| Hyphe Markets GmbH | Company | Smartbroker AG |
| 2021 | Founded | 2019 |
| MiCA license via Netherlands AFM | Regulation | Crypto custodian Tangany GmbH has a BaFin license |
| € 5 | Minimum Amount | € 0.01 |
| Photo ID | KYC | eID, Video-ID, PostIdent |
Verdict
In our overall rating Smartbroker+ leads with 4.4 against 3.3 for Bitvavo.
On disclosed fees you pay €6.50 less at Bitvavo per €1,000 purchase.
For most investors Smartbroker+ is therefore the better choice.
Bitvavo is valued for combining a BaFin license with low trading fees of just 0.25%. With total costs of €2.60 per trade and more than 350 tradable cryptocurrencies, the platform is in the lower fee range among the providers compared. The transparent fee structure without hidden costs is viewed positively by users.
It should be noted that Bitvavo B.V. temporarily suspended services for German customers in 2024 and operations were resumed via Hyphe Markets GmbH — a point that is occasionally criticized. The restriction to SEPA as a payment method and the availability of the savings plan only via the app are also room for improvement. The wallet transfer fees of around €0.40, however, are perceived as very low.
Bitvavo is considered particularly suitable for cost-conscious investors who prefer a BaFin-regulated platform with low fees and a transparent cost structure and can do without payment methods such as credit card or PayPal.
Smartbroker+ is perceived in the DACH region as a multi-asset broker that combines cryptocurrencies with stocks, ETFs, and derivatives on one platform. With 39 tradable cryptocurrencies and custody via the BaFin-licensed Tangany GmbH, the provider is considered to be on solid regulatory footing. Trading fees of 0.9 % for crypto are in the mid-range among German neobrokers.
The option to set up savings plans from as little as 0.01 € is appreciated, as it enables an especially accessible entry point. The platform is available via app and web and is aimed at investors who want to manage different asset classes centrally. For users who already invest in stocks and ETFs and want to add crypto as an additional component, Smartbroker+ is seen as a practical solution.
Wallet transfers to personal wallets are currently not possible, and staking features are not offered — both are occasionally criticized by users. The limited deposit methods, restricted to SEPA transfers, and the waiting time after registration are also considered to have room for improvement. Smartbroker+ is therefore particularly suitable for securities investors in the DACH region looking for a German broker with BaFin-regulated crypto custody and a broad product range.