Bitvavo vs Smartbroker+ Comparison
In our overall rating Smartbroker+ leads with 4.4 out of 5 points, ahead of Bitvavo with 3.3. On disclosed fees Bitvavo is cheaper: 0.25 % instead of 0.9 % trading fee, which means € 2.50 instead of € 9.00 per €1,000 purchase. Bitvavo has the better score in all five sub-ratings. Bitvavo lists more cryptocurrencies (428) than Smartbroker+ (39).
| 0.25 % | Fees | 0.9 % |
| € 2.50 | Minimum cost per €1,000 | € 9.00 |
| 428 | Cryptos | 39 |
| SEPA Instant Transfer, SEPA Transfer | Payment Methods | SEPA Transfer |
| MiCA license via Netherlands AFM | Regulation | Crypto custodian Tangany GmbH has a BaFin license |
Cost comparison
The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.
| € 2.50 | Minimum cost per €1,000 | € 9.00 |
| 0.25 % | Fees | 0.9 % |
| € 1.31 | Wallet transfer | – |
| Yes | Cost transparency | Limited |
| € 5 | Minimum Amount | € 0.01 |
| SEPA Instant Transfer, SEPA Transfer | Payment Methods | SEPA Transfer |
On disclosed fees you pay €6.50 less at Bitvavo per €1,000 purchase.
Bitvavo charges maker and taker fees that fall with your trading volume over the last 30 days. SEPA deposits and crypto deposits are free, and all 428 coins trade directly against the euro.
| Transaction | Cost at Bitvavo |
|---|---|
| Crypto against euro, entry tier | 0.15% maker, 0.25% taker |
| Trading from EUR 100,000 volume in 30 days | 0.10% maker, 0.20% taker, falling further to 0.00% and 0.02% from EUR 100 million |
| Trading on USDC markets | 0.05% maker and taker |
| Stablecoin pairs such as USDC/EUR | 0.10% maker and taker, EURC/EUR 0.00% maker and 0.01% taker |
| Deposit via SEPA, iDEAL or Bancontact | free |
| Deposit via credit card, Apple Pay, Google Pay or PayPal | 1% |
| Deposit via EPS transfer | 1.75%, up to EUR 1,000 |
| EUR withdrawal via SEPA | free |
| Crypto deposit | free |
| Crypto withdrawal | fixed fee per coin, e.g. 0.000018 BTC (about EUR 1.31) or 0.00033 ETH (about EUR 0.71) |
| Margin trading | borrowing fee 0.0023% per hour, liquidation fee 2% |
| Recovery of crypto deposited incorrectly | EUR 50 administration fee |
How to save: Trading as a maker, i.e. placing a limit order on the order book, costs EUR 1.50 instead of EUR 2.50 as a taker on EUR 1,000. Deposit via SEPA instead of by card, which saves EUR 10 on EUR 1,000. Bundle crypto withdrawals, since the fee applies per withdrawal. We compare other exchanges with maker and taker fees in our crypto exchange comparison.
As of 22 October 2026 according to the Bitvavo fee page (accessed from Germany, deposit fees may differ by country) and the Bitvavo API (coin count, withdrawal fees; euro values at the 22 October 2026 rate).
Not enough reviews available.
Pros & Cons
- All 428 tradable coins trade directly against the euro, with no detour through a stablecoin (measured on 22 October 2026 via Bitvavo's public API)
- MiCA authorisation since June 2025, supervised by the Dutch AFM, registration number 41000010
- Low trading fees: 0.15 % maker and 0.25 % taker at the entry tier
- SEPA, iDEAL and Bancontact deposits are free, as are EUR withdrawals
- Credit card, Apple Pay, Google Pay and PayPal cost 1% each, EPS 1.75%
- Bitvavo Custody B.V. is, by its own user agreement, not supervised by any authority
- Lending, margin trading and staking are explicitly not MiCA-regulated
- Crypto withdrawals carry a fixed fee per coin, 0.000018 BTC for Bitcoin
- 39 cryptocurrencies tradable alongside stocks, ETFs, and derivatives
- Savings plans available for crypto and securities
- Crypto custodian Tangany GmbH with BaFin license
- Minimum investment possible from just 0.01 €
- App available for iOS, Android, and web use
- Wallet transfer to personal wallets not possible – occasionally criticized by users
- Staking features currently not available – room for improvement
- Deposits only via SEPA transfer – additional payment methods have room for improvement
- Waiting time after registration until first trade is occasionally criticized
Score Comparison
User Experiences
AI AnalysisUsers generally report mostly positive experiences with Bitvavo, especially regarding usability and costs. In the reviews, the clear app and low fees are often praised, while support and technical reliability are also mentioned more critically.
According to reviews, Smartbroker+ is generally often described as clear and easy to understand. Users particularly appreciate the simple app experience as well as low fees and conditions, while support-related topics and individual technical points are perceived by some users as having room for improvement.
This analysis is based on 606 user reviews from Apple App Store, Trustpilot, and Google Play Store evaluated with AI. The total number of reviews on the respective platforms may be higher; the platform ratings shown (star ratings) refer to all reviews available there. The reviews presented reflect user experiences and do not represent the site operator’s own assessment. All information is provided without guarantee. Status: April 2026. This comparison does not constitute investment advice.
Features
| available | Savings plan | available |
| available | Staking | not available |
| available | Wallet transfer | not available |
| available | Cost transparency | not specified |
| available | 2FA security | not specified |
| available | Anti-phishing code | not specified |
| available | SEPA instant transfer | not specified |
| available | Credit card | not available |
| available | Mobile app (iOS/Android) | available |
| available | Web platform | available |
| not specified | BaFin-regulated custodian | available |
| not specified | Stocks & ETFs | available |
| not specified | SEPA transfer | available |
- MiCA-licensed by the Dutch AFM, active in Germany via the EU passport (as of October 2026)
- Taker fee 0.25%, 0.20% from EUR 100,000 volume in 30 days
- Transparent fee structure without hidden costs
- SEPA deposits and crypto deposits are free
- Minimum investment from EUR 5
- Neobroker with stocks, ETFs, derivatives, and crypto on one platform
- BaFin-licensed crypto custodian Tangany GmbH
- Savings plans from 0.01 € for accessible investing
- Trading fees of 0.9 % for crypto
The five areas head to head
AI AnalysisFees & Costs
Users particularly highlight Bitvavo's low and affordable fees. According to reviews, the costs are often mentioned positively. Critical remarks about fees play only a minor role in the available user opinions.
According to reviews, Smartbroker+ fees are often viewed positively. Users particularly appreciate the low fees and conditions, which are generally perceived as inexpensive. Overall, the pricing data gives a largely positive impression.
Usability & User Experience
Users particularly praise Bitvavo for its clear design and intuitive app. According to reviews, the platform is often described as easy to use, which makes getting started especially simple. In some cases, users also report errors when launching the app or problems while using it.
Users particularly appreciate the clear and intuitive operation of the Smartbroker+ app. According to reviews, the application is often perceived as easy to use, which makes getting started easier. However, some users also report that the interface can be confusing, so this area is described in individual cases as having room for improvement.
Features & Offering
When it comes to features and the offering, users especially want a profit/loss display in percentages, portfolio analysis, and information on the average purchase price or buy-in at Bitvavo. A larger selection of coins and a dollar view are also occasionally requested in the reviews.
Some users would like additional convenience features such as direct debit for savings plans, instant or real-time transfers, and notes for the watchlist. According to reviews, the newsletter is also occasionally perceived as rather limited.
Stability & Security
When it comes to stability and reliability, users report connection issues, technical problems, and an app that occasionally crashes according to reviews. Errors on startup are also mentioned, which is why some users view this area critically.
Regarding stability and reliability, users occasionally report technical issues or longer loading times. Overall, the available reviews in this area do not point to a clearly positive or negative picture.
Customer Support
Experiences with support are mixed according to reviews. Some users report fast support, while other feedback describes customer service as less easy to reach or notes that replies can take some time. Overall, users perceive support differently.
When it comes to support, users in the reviews report mixed experiences comparatively often. In some cases, poor customer service, unanswered email requests, or a lack of support are mentioned, which is why this area is considered to have room for improvement from the users' perspective.
Details
| Bitvavo B.V. | Company | Smartbroker AG |
| 2018 | Founded | 2019 |
| MiCA license via Netherlands AFM | Regulation | Crypto custodian Tangany GmbH has a BaFin license |
| € 5 | Minimum Amount | € 0.01 |
| Photo ID | KYC | eID, Video-ID, PostIdent |
Verdict
In our overall rating Smartbroker+ leads with 4.4 against 3.3 for Bitvavo.
On disclosed fees you pay €6.50 less at Bitvavo per €1,000 purchase.
For most investors Smartbroker+ is therefore the better choice.
Bitvavo is valued for combining a MiCA licence with low trading fees of 0.15% maker and 0.25% taker. With 428 cryptocurrencies, all tradable directly against the euro, and EUR 2.50 for a EUR 1,000 purchase as a taker, the platform is in the lower fee range among the providers compared. The transparent fee structure without hidden costs is viewed positively by users.
The contracting party is Bitvavo B.V. in Amsterdam, authorised under MiCA by the Dutch AFM since 26 June 2025 and active in Germany and other EU countries via the EU passport. SEPA deposits are free, while credit card, Apple Pay, Google Pay and PayPal cost 1% each. Crypto withdrawals carry a fixed fee per coin, currently 0.000018 BTC for Bitcoin. There is room for improvement in that the savings plan is only available in the app.
Bitvavo is considered particularly suitable for cost-conscious investors who prefer a MiCA-regulated platform with low fees and a transparent cost structure and deposit via SEPA.
Smartbroker+ is perceived in the DACH region as a multi-asset broker that combines cryptocurrencies with stocks, ETFs, and derivatives on one platform. With 39 tradable cryptocurrencies and custody via the BaFin-licensed Tangany GmbH, the provider is considered to be on solid regulatory footing. Trading fees of 0.9 % for crypto are in the mid-range among German neobrokers.
The option to set up savings plans from as little as 0.01 € is appreciated, as it enables an especially accessible entry point. The platform is available via app and web and is aimed at investors who want to manage different asset classes centrally. For users who already invest in stocks and ETFs and want to add crypto as an additional component, Smartbroker+ is seen as a practical solution.
Wallet transfers to personal wallets are currently not possible, and staking features are not offered — both are occasionally criticized by users. The limited deposit methods, restricted to SEPA transfers, and the waiting time after registration are also considered to have room for improvement. Smartbroker+ is therefore particularly suitable for securities investors in the DACH region looking for a German broker with BaFin-regulated crypto custody and a broad product range.