Bitget vs Kraken Comparison

Bitget
Bitget
Winner
4.9of 5
Go to Bitget
vs
Kraken
Kraken
4.2of 5
Go to Kraken
0.1 %Fees0.99 %
€ 4.00Cost for €1,000€ 9.90
1080+Cryptos380+
SEPA Transfer, Credit CardPayment MethodsSEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card
No MiCA authorisation; CASP application pending with Austria's FMA (as of August 2026)RegulationEU: MiCA USA: CFTC UK: FCA

Cost comparison

The basis is a Bitcoin purchase worth €1,000, including all fees and spreads.

BitgetKraken
€ 4.00Cost for €1,000€ 9.90
0.1 %Fees0.99 %
€ 7.47Wallet transfer€ 1.49
YesCost transparencyLimited
€ 5Minimum Amount€ 1
SEPA Transfer, Credit CardPayment MethodsSEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card

On a €1,000 purchase you pay €5.90 less at Bitget.

Pros & Cons

Bitget
Bitget
Pros
  • Over 1080 cryptocurrencies available
  • Low spot fees of 0.1% and futures from 0.02%
  • Total costs of €4.00 per trade
  • Staking is offered
  • Wallet transfer possible
  • Minimum investment from €5 possible
Cons
  • No regulation or license available in the EU – headquartered in the Seychelles
  • No savings plan available
  • User interface with numerous popups and notifications after login occasionally criticized
Bitget Reviews
Kraken
Kraken
Pros
  • Over 380 cryptocurrencies available
  • Savings plan and staking offered
  • On the market since 2011 – one of the oldest crypto exchanges
  • Payment methods: SEPA instant bank transfer, PayPal, and credit card
  • Wallet transfer fees of approx. €1.49
  • Minimum investment possible from €1
Cons
  • Trading fees of 0.99% could be improved compared with cheaper exchanges
  • Total costs of €9.90 per trade occasionally criticized
  • Cost transparency is assessed as limited
  • No EU regulation or BaFin license available
Kraken Reviews

Score Comparison

4.9Usability4.5
5.0Features4.5
4.8Fees4.1
4.7Stability4.1
4.7Support4.1

User Experiences

AI Analysis
4.5
App Store
4.5
4.5
Google Play
4.2
2.4
Trustpilot
3.4
Bitget
Bitget

Bitget is frequently praised in user data for its intuitive app, clear design, and ease of use. At the same time, users in the reviews also report criticism regarding fees and support, so the overall picture varies depending on the user experience.

Kraken
Kraken

According to the analyzed user reviews, Kraken is often described as simple and easy to understand, especially with regard to the app and basic usability. At the same time, users mainly report criticism of support-related topics and costs, so the overall picture from a user perspective is mixed.

This analysis is based on 675 user reviews evaluated by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher — the displayed platform ratings (star ratings) refer to all reviews available there. The ratings shown reflect users' experiences and do not represent the website operator's own assessment. All information is provided without guarantee. As of: March 2026. This comparison does not constitute investment advice.

Features

BitgetKraken
Savings plan
Staking
Wallet transfer
Cost transparency
2FA security
Whitelist
SEPA transfer
Credit card
Mobile app (iOS/Android)
Web platform
Account lock
SEPA instant bank transfer
PayPal
Bitget
BitgetHighlights
  • Over 1080 tradable cryptocurrencies – one of the largest selections
  • Spot fees from 0.1% and futures from 0.02% are considered low
  • Copy trading and bot trading available
  • Total costs of €4.00 per trade
Kraken
KrakenHighlights
  • On the market since 2011 with a significant market presence
  • Comprehensive security protocols incl. 2FA and account lock
  • 380+ cryptocurrencies tradable
  • Savings plan and staking on one platform

The five areas head to head

AI Analysis

Fees & Costs

Bitget
Bitget

Users more often express criticism in the reviews when it comes to fees and costs. Users report that the fees are sometimes perceived as high. As a result, this cost area is described by some users as having room for improvement.

Kraken
Kraken

The reviews present a mixed picture when it comes to fees and costs: on the one hand, low fees are mentioned positively several times; on the other hand, users criticize high fees. According to user reviews, the perception of costs is therefore not consistent.

Usability & User Experience

Bitget
Bitget

Users especially appreciate Bitget's intuitive app and its ease of use in everyday trading. According to reviews, the interface is often described as clear, although some users occasionally perceive it as confusing. The quick verification process and smooth trading workflows are also mentioned positively.

Kraken
Kraken

Users particularly appreciate Kraken’s intuitive app and clear design, which are repeatedly described in reviews as easy to use. According to the reviews, getting started is quick for many users, and overall navigation is also mentioned positively. Some users report that the app does not open immediately, which makes usability appear limited from the perspective of individual reviews.

Features & Offering

Bitget
Bitget

According to reviews, users particularly praise copy trading, as well as the wide range of promotions and events on the platform. Users report an overall broad offering that can be used well in everyday trading. Occasionally, users would like additional convenience features such as a landscape view on the iPad, the return of certain icons, or more offers for specific regions.

Kraken
Kraken

In the analyzed user reviews, there are only a few recurring statements about features and the offering, which is why this area mainly reveals individual requests. Among other things, users want a candlestick chart, a prediction market, an auto-sell function, a 72-hour timer, and a widget for the app. In addition, some users would like more support for beginners and a calendar. Overall, the feedback mainly shows additional feature requests.

Stability & Security

Bitget
Bitget

In terms of stability and reliability, Bitget is repeatedly described by users as reliable. According to reviews, fast trades are also mentioned positively, suggesting mostly smooth everyday use. However, some users occasionally report delayed withdrawals, which means this area is not perceived uniformly.

Kraken
Kraken

Regarding stability and reliability, the analyzed user data mainly contains individual critical feedback. Some users report that the app cannot be opened immediately or that withdrawals are perceived as delayed. Overall, however, the available data is not sufficient, according to the reviews, to derive a clearly reliable user picture for this area.

Customer Support

Bitget
Bitget

The user data paints an overall critical picture of support. Users report room for improvement in response times and occasionally note that replies to inquiries do not arrive or that concerns are only handled with delays. According to reviews, support is also sometimes viewed critically in connection with registration, account matters, and withdrawals.

Kraken
Kraken

When it comes to support, users comparatively often report longer waiting times or no response at all. According to the reviews, missing help and slow reactions are repeatedly criticized, making this area clearly viewed critically from a user perspective. Individual feedback also suggests that issues are not always resolved promptly.

Details

BitgetKraken
BG LimitedCompanyPayward Inc.
2018Founded2011
No MiCA authorisation; CASP application pending with Austria's FMA (as of August 2026)RegulationEU: MiCA USA: CFTC UK: FCA
€ 5Minimum Amount€ 1
Personal informationKYCPhoto ID

Verdict

In our overall rating Bitget leads with 4.9 against 4.2 for Kraken.

On a €1,000 purchase you pay €5.90 less at Bitget.

For most investors Bitget is therefore the better choice.

BitgetOur Opinion

Bitget is especially valued for its large selection of over 1080 cryptocurrencies and low spot fees starting at 0.1%. In addition, the copy trading and bot trading features are considered a standout offering, which is viewed particularly positively by active traders. Futures fees starting at 0.02% are among the lowest in the comparison.

However, it should be noted that Bitget does not have EU regulation or a BaFin license and is headquartered in the Seychelles. This aspect is seen by security-conscious investors as having room for improvement. The lack of a savings plan and the user interface with numerous popups after login are also occasionally criticized.

Bitget is considered especially suitable for experienced traders who prioritize a large coin selection, copy trading, and low trading fees, and are willing to do without EU regulation.

KrakenOur Opinion

Kraken is considered one of the oldest and most established crypto exchanges and has been active in the market since 2011. With over 380 tradable cryptocurrencies as well as savings plan and staking features, the platform is appreciated by long-term investors. The extensive security protocols, including 2FA and account lock, are rated positively.

The trading fees of 0.99% and total costs of €9.90 per trade are in the middle range compared with cheaper providers. The lack of EU regulation or a BaFin license is occasionally criticized. Cost transparency is regarded as limited, which some users see as room for improvement.

Kraken is considered particularly suitable for investors who value a long-established platform with a wide coin selection and want to use savings plans and staking — even without EU regulation.