Kraken vs KuCoin Comparison
| 0.99 % | Fees | 0.1% maker/taker (spot) |
| € 9.90 | Minimum cost per €1,000 | — |
| 629 | Cryptos | — |
| SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card | Payment Methods | — |
| EU: MiCA USA: CFTC UK: FCA | Regulation | MiCA licence from the FMA (Austria) since 27 Nov 2025, FMA does not yet permit commencement of operations |
Cost comparison
The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.
| € 9.90 | Minimum cost per €1,000 | — |
| 0.99 % | Fees | 0.1% maker/taker (spot) |
| € 1.49 | Wallet transfer | — |
| Limited | Cost transparency | — |
| € 1 | Minimum Amount | €10 per order (BTC/EUR) |
| SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card | Payment Methods | — |
Pros & Cons
- 629 cryptocurrencies tradable, 516 of them directly against the euro (measured on 3 September 2026 via Kraken's public API)
- MiCA authorisation in the EEA through Payward Europe Solutions Limited, Ireland, supervised by the Central Bank of Ireland
- Savings plan and staking are offered
- On the market since 2011, one of the oldest crypto exchanges
- Kraken Pro at 0.40 % maker and 0.80 % taker is far cheaper than the simple buy route
- The simple buy route costs 1 % for instant and recurring trades, 1.5 % for custom orders
- The cheaper Pro rates require getting to grips with an order book interface
- Since 9 July 2026 volume tiers apply across products; the tier follows the highest of three values
- Kraken itself gives no consistent coin count, its own pages range from 200+ to 600+
- 700+ coins – a vast altcoin selection
- Low fees from 0.1% on spot, with KCS discounts
- MiCA CASP licence (FMA Austria, November 2025)
- Wide feature set: spot, futures, bots, earn products
- EU operations not yet cleared despite the licence (as of July 2026)
- Historically no local European support structures
- 2023 US settlement still weighs on its record
Score Comparison
User Experiences
AI AnalysisAccording to the analyzed user reviews, Kraken is often described as simple and easy to understand, especially with regard to the app and basic usability. At the same time, users mainly report criticism of support-related topics and costs, so the overall picture from a user perspective is mixed.
This analysis is based on 1184 user reviews evaluated by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher — the platform ratings (star ratings) shown refer to all reviews available there. The reviews shown reflect users’ experiences and do not represent the site operator’s own assessment. All information without guarantee. Status: March 2026. This comparison does not constitute investment advice.
Features
| ✓ | Savings plan | ✓ |
| ✓ | Staking | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Cost transparency | ✓ |
| ✓ | 2FA security | ✓ |
| ✓ | Account lock | ✓ |
| ✓ | SEPA instant bank transfer | ✓ |
| ✓ | PayPal | ✓ |
| ✓ | Credit card | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
- On the market since 2011 with a significant market presence
- Comprehensive security protocols incl. 2FA and account lock
- 380+ cryptocurrencies tradable
- Savings plan and staking on one platform
- Altcoin heavyweight with 700+ coins
- MiCA licence in hand, EU launch still pending – worth watching
The five areas head to head
AI AnalysisFees & Costs
The reviews present a mixed picture when it comes to fees and costs: on the one hand, low fees are mentioned positively several times; on the other hand, users criticize high fees. According to user reviews, the perception of costs is therefore not consistent.
Spot: from 0.1% maker/taker, with discounts when paying in KCS. Futures are cheaper. Deposit and withdrawal costs depend on the method (as of July 2026).
Usability & User Experience
Users particularly appreciate Kraken’s intuitive app and clear design, which are repeatedly described in reviews as easy to use. According to the reviews, getting started is quick for many users, and overall navigation is also mentioned positively. Some users report that the app does not open immediately, which makes usability appear limited from the perspective of individual reviews.
Not enough reviews available.
Features & Offering
In the analyzed user reviews, there are only a few recurring statements about features and the offering, which is why this area mainly reveals individual requests. Among other things, users want a candlestick chart, a prediction market, an auto-sell function, a 72-hour timer, and a widget for the app. In addition, some users would like more support for beginners and a calendar. Overall, the feedback mainly shows additional feature requests.
Not enough reviews available.
Stability & Security
Regarding stability and reliability, the analyzed user data mainly contains individual critical feedback. Some users report that the app cannot be opened immediately or that withdrawals are perceived as delayed. Overall, however, the available data is not sufficient, according to the reviews, to derive a clearly reliable user picture for this area.
Not enough reviews available.
Customer Support
When it comes to support, users comparatively often report longer waiting times or no response at all. According to the reviews, missing help and slow reactions are repeatedly criticized, making this area clearly viewed critically from a user perspective. Individual feedback also suggests that issues are not always resolved promptly.
Not enough reviews available.
Details
| Payward Europe Solutions Limited | Company | KuCoin EU Exchange GmbH |
| 2011 | Founded | 2017 |
| EU: MiCA USA: CFTC UK: FCA | Regulation | MiCA licence from the FMA (Austria) since 27 Nov 2025, FMA does not yet permit commencement of operations |
| € 1 | Minimum Amount | €10 per order (BTC/EUR) |
| Photo ID | KYC | — |
Verdict
In our overall rating Kraken leads with 4.2 against 3.9 for KuCoin.
For most investors Kraken is therefore the better choice.
Kraken is considered one of the oldest and most established crypto exchanges and has been active in the market since 2011. With over 380 tradable cryptocurrencies as well as savings plan and staking features, the platform is appreciated by long-term investors. The extensive security protocols, including 2FA and account lock, are rated positively.
The trading fees of 0.99% and total costs of €9.90 per trade are in the middle range compared with cheaper providers. The lack of EU regulation or a BaFin license is occasionally criticized. Cost transparency is regarded as limited, which some users see as room for improvement.
Kraken is considered particularly suitable for investors who value a long-established platform with a wide coin selection and want to use savings plans and staking — even without EU regulation.
KuCoin has been a fixture for altcoin traders for years. Its EU position, however, is complicated as of July 2026: the Austrian MiCA licence has been granted, but the exchange has not yet been cleared to begin EU operations while the process runs its course. If regulatory certainty inside the EU is your priority, fully operational MiCA venues such as Bitpanda, Bybit EU or Kraken are the safer bet for now.