eToro vs Kraken Comparison

According to user reviews, the fees at eToro are comparatively often viewed critically. Users report high fees and high spreads. Overall, the fee area in the user data is described as having room for improvement.

The reviews present a mixed picture when it comes to fees and costs: on the one hand, low fees are mentioned positively several times; on the other hand, users criticize high fees. According to user reviews, the perception of costs is therefore not consistent.

Users especially appreciate eToro's intuitive app as well as the clear and very simple operation. According to reviews, getting started is usually quick even for less experienced users, because many processes are described as easy to follow. However, some users occasionally report login issues or that the app does not always start as expected, which means usability is perceived as limited in certain situations.

Users particularly appreciate Kraken’s intuitive app and clear design, which are repeatedly described in reviews as easy to use. According to the reviews, getting started is quick for many users, and overall navigation is also mentioned positively. Some users report that the app does not open immediately, which makes usability appear limited from the perspective of individual reviews.

Users particularly praise the Copy Trading feature and the many pieces of information available within the platform. According to reviews, the offering is generally seen as helpful for getting started and for finding one's way in the market. At the same time, some users would like to see more coins, additional reminder functions for SL/TP, as well as individual enhancements such as a smartwatch app or more settings for font size.

In the analyzed user reviews, there are only a few recurring statements about features and the offering, which is why this area mainly reveals individual requests. Among other things, users want a candlestick chart, a prediction market, an auto-sell function, a 72-hour timer, and a widget for the app. In addition, some users would like more support for beginners and a calendar. Overall, the feedback mainly shows additional feature requests.

Regarding stability and reliability, users occasionally report problems when starting the app and login difficulties. In the analyzed user reviews, it is also mentioned that the app does not function as expected in individual cases. However, a reliable overall assessment is only possible to a limited extent based on the user data available.

Regarding stability and reliability, the analyzed user data mainly contains individual critical feedback. Some users report that the app cannot be opened immediately or that withdrawals are perceived as delayed. Overall, however, the available data is not sufficient, according to the reviews, to derive a clearly reliable user picture for this area.

The user data presents a rather critical picture of support. Users report slow support, poor experiences with customer service, or that they do not perceive sufficient support. Accordingly, customer service is more often described in reviews as having room for improvement.

When it comes to support, users comparatively often report longer waiting times or no response at all. According to the reviews, missing help and slow reactions are repeatedly criticized, making this area clearly viewed critically from a user perspective. Individual feedback also suggests that issues are not always resolved promptly.