Bitpanda vs Scalable Capital Comparison
| 0.99 % | Fees | 0.99 % |
| € 9.90 | Cost for €1,000 | € 10.89 |
| 650+ | Cryptos | 13 |
| SEPA Instant Transfer, SEPA Transfer, Credit Card, PayPal | Payment Methods | SEPA Direct Debit, SEPA Transfer |
| MiCA authorisations in Austria (FMA), Germany (BaFin) and Malta | Regulation | BaFin license as a securities institution |
Cost comparison
The basis is a Bitcoin purchase worth €1,000, including all fees and spreads.
| € 9.90 | Cost for €1,000 | € 10.89 |
| 0.99 % | Fees | 0.99 % |
| € 2.91 | Wallet transfer | – |
| Yes | Cost transparency | Yes |
| € 1 | Minimum Amount | € 1 |
| SEPA Instant Transfer, SEPA Transfer, Credit Card, PayPal | Payment Methods | SEPA Direct Debit, SEPA Transfer |
On a €1,000 purchase you pay €0.99 less at Bitpanda.
Pros & Cons
- Over 650 cryptocurrencies available
- BaFin license for custody and proprietary trading available
- Savings plans and staking are offered
- Stocks, ETFs, and precious metals also tradable on one platform
- Wide range of payment methods: SEPA, SEPA instant transfer, credit card, and PayPal
- Minimum investment possible from 1 €
- Trading fees of 0.99 % are room for improvement compared with some competitors
- Total costs of 9.90 € per trade occasionally criticized
- Security features beyond 2FA (TOTP) are room for improvement
- BaFin license as an investment firm headquartered in Germany
- Savings plans for crypto and ETFs possible from just €1
- Staking for crypto ETPs is offered
- Device-bound 2FA is considered a solid security solution
- Broad range of stocks and ETFs in addition to crypto
- Wallet transfers to personal wallets not possible — occasionally criticized by users
- Crypto selection with 13 coins is room for improvement compared with specialized providers
- Deposit methods limited to SEPA bank transfer and SEPA direct debit — additional options are room for improvement
Score Comparison
User Experiences
AI AnalysisAccording to reviews, Bitpanda is frequently praised for its clear design and intuitive app. Users also report that the platform is perceived as easy to use. In reviews of the costs, it repeatedly stands out that they are described as high or too expensive. Support also receives frequent praise from many users for quick replies and prompt help, while occasionally there is also critical feedback about response times.
According to reviews, Scalable Capital presents a mixed user picture: some users appreciate the clear and intuitive app as well as everyday use that is perceived as reliable. At the same time, users report login and 2FA issues, as well as occasional delays with withdrawals and support.
This analysis is based on 1930 user reviews evaluated by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher — the displayed platform ratings (star ratings) refer to all reviews available there. The ratings shown reflect users’ experiences and do not represent the website operator’s own assessment. All information without guarantee. As of March 2026. This comparison does not constitute investment advice.
Features
| ✓ | Savings plan | ✓ |
| ✓ | Staking | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Cost transparency | ✓ |
| ✓ | 2FA security | ✓ |
| ✓ | SEPA instant transfer | ✓ |
| ✓ | Credit card | ✓ |
| ✓ | PayPal | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
| ✓ | Web platform | ✓ |
| ✓ | Staking (via ETPs) | ✓ |
| ✓ | Credit card payment | ✓ |
| ✓ | BaFin regulation | ✓ |
| ✓ | Stocks & ETFs | ✓ |
| ✓ | SEPA direct debit | ✓ |
- One of the few EU-based exchanges with a BaFin license
- Multi-asset platform: crypto, stocks, ETFs, and precious metals in one place
- Savings plans available from a 1 € minimum amount
- Investment in fractional shares possible
- Neobroker with stocks, ETFs, and crypto in one place
- BaFin-regulated with headquarters in Germany
- Crypto savings plans from €1 for regular investing
- Staking available via crypto ETPs
The five areas head to head
AI AnalysisFees & Costs
According to reviews, users often express criticism regarding fees and costs. The fees are repeatedly described as high or too expensive. Overall, users tend to perceive the cost area rather negatively in the reviews.
There is only limited concrete feedback in the user data regarding fees and costs. According to reviews, users mainly comment on usability, login, and features in comparison, while pricing questions are mentioned less often.
Usability & User Experience
Users especially appreciate Bitpanda’s clear interface and intuitive app. According to reviews, the platform is often described as easy to use, which is highlighted particularly positively when getting started. However, some users occasionally report that the app does not always work smoothly.
According to reviews, users particularly appreciate Scalable Capital for its clear and partly intuitive app, which some also describe as easy to learn. At the same time, users also report a confusing interface and login problems. From the user perspective, usability is therefore perceived differently.
Features & Offering
Users would like an iPad app, a chart widget, the display of the average price, as well as limit buys. In addition, some users suggest a larger coin selection. An Apple Watch widget and a widget for favorites are also occasionally requested.
According to reviews, Scalable Capital is used by users primarily for long-term investing, and some also highlight the cash account positively. At the same time, users express several wishes, including a trailing stop-loss, an overall profit and loss overview, more ELTIFs, and more savings plans. Users also want changes to the dark design and the YTD view, as well as a group watchlist and less analysis in the free area.
Stability & Security
According to user reports, there is occasional criticism of Bitpanda’s app functionality. Some users report that the app does not always work or crashes in individual cases. In addition, some users describe experiences with a blocked account.
According to reviews, users describe Scalable Capital as reliable in part. At the same time, users report technical issues such as a black screen, OTP codes not being sent, as well as app problems and crashes. Stability is therefore perceived differently by users.
Customer Support
Support is frequently praised by users for quick help, prompt replies, and competent feedback. According to reviews, many users report positive service experiences, especially regarding response speed. However, it is occasionally criticized that inquiries are not answered or that support does not respond as expected.
According to reviews, users occasionally report rather negative experiences with support, especially in connection with login or 2FA topics. Some feedback describes customer service as slow or not very helpful.
Details
| Bitpanda GmbH | Company | Scalable Capital GmbH |
| 2014 | Founded | 2014 |
| MiCA authorisations in Austria (FMA), Germany (BaFin) and Malta | Regulation | BaFin license as a securities institution |
| € 1 | Minimum Amount | € 1 |
| eID, Photo ID | KYC | eID, Video-ID, PostIdent |
Verdict
In our overall rating Bitpanda leads with 4.3 against 2.9 for Scalable Capital.
On a €1,000 purchase you pay €0.99 less at Bitpanda.
For most investors Bitpanda is therefore the better choice.
Bitpanda is considered one of the most established crypto platforms in the German-speaking region. With over 650 tradable cryptocurrencies, a BaFin license for custody and proprietary trading, as well as access to stocks, ETFs, and precious metals, the platform is valued by many users as a versatile all-in-one solution. The option to invest from just 1 € and set up savings plans is rated especially positively by beginners.
The fee structure, with 0.99 % trading fees and total costs of 9.90 € per trade, is room for improvement compared with cheaper providers. Nevertheless, the transparent cost overview and the variety of payment methods — including SEPA, credit card, and PayPal — are seen as an advantage. The security features beyond 2FA are considered in need of improvement.
Overall, Bitpanda is especially regarded as suitable for investors who want to invest not only in cryptocurrencies but also in other asset classes, while placing value on a regulated, EU-based platform with a BaFin license.
Scalable Capital has made a name for itself in the DACH region primarily as a robo-advisor and ETF broker and has also offered cryptocurrency trading for some time now. With a BaFin license as an investment firm and a headquarters in Germany, the provider is considered well positioned from a regulatory standpoint. The crypto offering currently includes 13 coins traded via crypto ETPs — an approach that is appreciated by security-conscious investors.
The savings plans starting from €1 enable an especially low-threshold entry, and staking via ETPs is seen as a meaningful addition. The device-bound two-factor authentication is considered a solid security solution. For investors who primarily invest in stocks and ETFs and want to hold crypto as an allocation in the same portfolio, Scalable Capital is seen as a practical solution.
However, the crypto selection with 13 coins is considered room for improvement compared with specialized providers. Wallet transfers to personal wallets are also not possible, which is occasionally criticized by users. Scalable Capital is therefore primarily suitable for mainstream investors who are looking for a regulated German broker with a broad securities offering and want to use crypto as a supplementary component.