Bitpanda vs Kraken Comparison

Bitpanda and Kraken are practically level in our overall rating, 4.3 to 4.2 out of 5 points. On disclosed fees the two are level, € 9.90 at Bitpanda and € 10.00 at Kraken per €1,000 purchase. If you care most about support, Bitpanda has the better sub-score, while Kraken leads on usability, features, and stability.

Bitpanda
Bitpanda
4.3of 5
Go to Bitpanda
vs
Kraken
Kraken
4.2of 5
Go to Kraken
from 0.99%Fees1 %
€ 9.90Minimum cost per €1,000€ 10.00
650+Cryptos629
SEPA Instant Transfer, SEPA Transfer, Credit Card, PayPalPayment MethodsSEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card
MiCA authorisations in Austria (FMA), Germany (BaFin) and MaltaRegulationEU: MiCA USA: CFTC UK: FCA

Cost comparison

The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.

BitpandaKraken
€ 9.90Minimum cost per €1,000€ 10.00
from 0.99%Fees1 %
€ 2.91Wallet transfer€ 1.49
YesCost transparencyLimited
€ 1Minimum Amount€ 1
SEPA Instant Transfer, SEPA Transfer, Credit Card, PayPalPayment MethodsSEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card

On disclosed fees there is nothing between the two providers.

Bitpanda

Bitpanda works as a broker: you buy at a firm quote that already includes the trading fee, and the order summary shows the fee separately before you confirm. The fee depends on the asset, not on your trading volume. As of 1 November 2026, based on Bitpanda's cost document for crypto assets dated 8 July 2026 and the help centre article on fees and premiums.

Product or serviceFee
Bitcoin, VSN0.99% per buy or sell
Stablecoins (EURCV: 0%)0.99% per buy or sell
Other crypto assets, e.g. Ethereum and Solana1.49% per buy or sell
Crypto assets under €100 million market cap, Spotlight assets2.49% per buy or sell
Crypto indices (BCI)1.99% per buy, sell and monthly rebalancing
Stocks, ETFs, ETCs€1 per trade plus spread
Gold0.5% buy, 1% sell
Silver, platinum2.5% buy, 2% sell
Palladium2.2% buy, 1.8% sell
Staking20% of the staking rewards
Crypto margin trading0% to open, 0.18% per day in the first 60 days, 0.3% to close
Account, custody, fiat walletsfree
Fiat deposits and withdrawalsno fee according to Bitpanda
Crypto withdrawalsnetwork fee, adjusted to network load

The quote can also differ from exchange prices (spread). The cost document does not put a number on that gap, so compare the quote with the market price before you confirm. Buying €1,000 of Bitcoin and selling it again costs about €19.70 in fees, the same round trip in a typical altcoin about €29.60. Our analysis of Bitpanda's fee tiers and spread works through more examples.

Kraken

At Kraken the route sets the price: simple buys in the app and on the web cost a fixed fee plus a spread, while Kraken Pro charges maker and taker rates based on your volume over the last 30 days. All Kraken fees for deposits, trading and withdrawals are listed in one table in our guide to Kraken fees.

TransactionCost at Kraken
Instant buy, instant sell and recurring buys1% plus spread in the price
Custom orders in simple mode1.5% plus spread
Kraken+ (subscription)no trading fee up to USD 10,000 volume per month, spread and card fees still apply
Converting small balances3% below the minimum order size
Kraken Pro, tier 1 (up to USD 2,500 in 30 days)0.40% maker, 0.80% taker
Kraken Pro, tier 3 (from USD 10,000)0.22% maker, 0.38% taker
Kraken Pro, tier 5 (from USD 50,000)0.15% maker, 0.30% taker
Deposits and withdrawalsdepending on method and currency, shown before you confirm

How to save: Even in tier 1, Kraken Pro at 0.80% taker is cheaper than an instant buy at 1% plus spread, and limit orders as a maker cost 0.40%. If you buy less than USD 10,000 a month, look at Kraken+. See how Kraken compares in our crypto exchange comparison.

Fees as of 1 November 2026 according to the Kraken fee schedule.

You can open a Kraken account through our partner link to Kraken; cryptoticker.io receives a commission when an account is opened. As of 1 November 2026.

Pros & Cons

Bitpanda
Bitpanda
Pros
  • MiCA authorisations in Austria (FMA), Germany (BaFin) and Malta (MFSA)
  • More than 650 crypto assets plus stocks, ETFs, ETCs and precious metals in one account
  • Stocks and ETFs at €1 per trade, fractional shares possible
  • Savings plans and staking available, minimum order €1
  • No fees for the account, custody or fiat deposits and withdrawals
  • Trading fee shown separately in the order summary before you confirm
Cons
  • Trading fee of 0.99% to 2.49% per buy or sell, depending on the coin
  • Gap to exchange prices (spread) not quantified in the cost document
  • Staking commission of 20% of the rewards
  • Tell-a-Friend bonus only from €500 of purchases by the referred friend
  • €70,000 FMA fine in August 2026 over MiCA white paper duties
Bitpanda Reviews
Kraken
Kraken
Pros
  • MiCA licence from the Central Bank of Ireland since 25 June 2025, valid across the EU
  • More than 600 coins, 490 of them directly against the euro (1 November 2026)
  • Proof of reserves by auditors, latest Bitcoin coverage 102.9% (30 June 2026)
  • Kraken Pro from 0.40% maker and 0.80% taker
  • FIDO2 passkeys, Global Settings Lock, ISO/IEC 27001
  • On the market since 2011, with savings plan and staking
Cons
  • Simple buy at 1% plus spread, custom orders 1.5%
  • Regular delistings with withdrawal deadlines, most recently 13 tokens on 23 October 2026
  • A dust attack in August 2026 led to temporary account freezes
  • The low Pro rates require getting used to an order-book interface
Kraken Reviews

Score Comparison

4.2Usability4.5
4.1Features4.5
3.9Fees4.1
3.9Stability4.1
4.3Support4.1

User Experiences

AI Analysis
4.7
App Store
4.5
4.3
Google Play
4.2
4.0
Trustpilot
3.4
Bitpanda
Bitpanda

According to reviews, Bitpanda is frequently praised for its clear design and intuitive app. Users also report that the platform is perceived as easy to use. In reviews of the costs, it repeatedly stands out that they are described as high or too expensive. Support also receives frequent praise from many users for quick replies and prompt help, while occasionally there is also critical feedback about response times.

Kraken
Kraken

According to the analyzed user reviews, Kraken is often described as simple and easy to understand, especially with regard to the app and basic usability. At the same time, users mainly report criticism of support-related topics and costs, so the overall picture from a user perspective is mixed.

Provider details (fees, licences, pros and cons) editorially reviewed: November 2026. This analysis is based on 1930 user reviews evaluated by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher. The displayed platform ratings (star ratings) refer to all reviews available there. The ratings shown reflect users’ experiences and do not represent the website operator’s own assessment. All information without guarantee. As of March 2026. This comparison does not constitute investment advice.

Features

BitpandaKraken
availableSavings planavailable
availableStakingavailable
availableWallet transferavailable
availableCost transparencynot available
available2FA securityavailable
availableSEPA instant transferavailable
availableCredit cardavailable
availablePayPalavailable
availableMobile app (iOS/Android)available
availableWeb platformnot specified
not specifiedAccount lockavailable
Bitpanda
BitpandaHighlights
  • Regulated under MiCA with authorisations in Austria, Germany and Malta
  • Multi-asset broker: crypto, stocks, ETFs, ETCs and precious metals in one place
  • Fractional shares and savings plans from a €1 order
  • Tell-a-Friend reward of up to €100 for both sides
Kraken
KrakenHighlights
  • MiCA licence via Ireland, valid in 30 EEA countries
  • More than 600 coins, 490 directly against the euro
  • Proof of reserves above 100% coverage
  • Kraken Pro for low-cost order-book trading

The five areas head to head

AI Analysis

Fees & Costs

Bitpanda
Bitpanda

According to reviews, users often express criticism regarding fees and costs. The fees are repeatedly described as high or too expensive. Overall, users tend to perceive the cost area rather negatively in the reviews.

Kraken
Kraken

The reviews present a mixed picture when it comes to fees and costs: on the one hand, low fees are mentioned positively several times; on the other hand, users criticize high fees. According to user reviews, the perception of costs is therefore not consistent.

Usability & User Experience

Bitpanda
Bitpanda

Users especially appreciate Bitpanda’s clear interface and intuitive app. According to reviews, the platform is often described as easy to use, which is highlighted particularly positively when getting started. However, some users occasionally report that the app does not always work smoothly.

Kraken
Kraken

Users particularly appreciate Kraken’s intuitive app and clear design, which are repeatedly described in reviews as easy to use. According to the reviews, getting started is quick for many users, and overall navigation is also mentioned positively. Some users report that the app does not open immediately, which makes usability appear limited from the perspective of individual reviews.

Features & Offering

Bitpanda
Bitpanda

Users would like an iPad app, a chart widget, the display of the average price, as well as limit buys. In addition, some users suggest a larger coin selection. An Apple Watch widget and a widget for favorites are also occasionally requested.

Kraken
Kraken

In the analyzed user reviews, there are only a few recurring statements about features and the offering, which is why this area mainly reveals individual requests. Among other things, users want a candlestick chart, a prediction market, an auto-sell function, a 72-hour timer, and a widget for the app. In addition, some users would like more support for beginners and a calendar. Overall, the feedback mainly shows additional feature requests.

Stability & Security

Bitpanda
Bitpanda

According to user reports, there is occasional criticism of Bitpanda’s app functionality. Some users report that the app does not always work or crashes in individual cases. In addition, some users describe experiences with a blocked account.

Kraken
Kraken

Regarding stability and reliability, the analyzed user data mainly contains individual critical feedback. Some users report that the app cannot be opened immediately or that withdrawals are perceived as delayed. Overall, however, the available data is not sufficient, according to the reviews, to derive a clearly reliable user picture for this area.

Customer Support

Bitpanda
Bitpanda

Support is frequently praised by users for quick help, prompt replies, and competent feedback. According to reviews, many users report positive service experiences, especially regarding response speed. However, it is occasionally criticized that inquiries are not answered or that support does not respond as expected.

Kraken
Kraken

When it comes to support, users comparatively often report longer waiting times or no response at all. According to the reviews, missing help and slow reactions are repeatedly criticized, making this area clearly viewed critically from a user perspective. Individual feedback also suggests that issues are not always resolved promptly.

Details

BitpandaKraken
Bitpanda GmbHCompanyPayward Europe Solutions Limited
2014Founded2011
MiCA authorisations in Austria (FMA), Germany (BaFin) and MaltaRegulationEU: MiCA USA: CFTC UK: FCA
€ 1Minimum Amount€ 1
eID, Photo IDKYCPhoto ID

Verdict

Both providers are practically level in our overall rating (4.3 to 4.2).

On disclosed fees there is nothing between the two providers.

BitpandaOur Opinion

In short: Bitpanda is the convenient way to collect crypto, stocks, ETFs and precious metals in one MiCA-regulated account: more than 650 crypto assets, savings plans from €1 and a Tell-a-Friend bonus of up to €100. The trading fee is 0.99% for Bitcoin and 1.49% for most altcoins.

Is Bitpanda safe and licensed in the EU?

Bitpanda is a Vienna-based broker for crypto assets, stocks, ETFs and precious metals and reports more than 7 million users. Its crypto services in the EU now run under MiCA: the ESMA register lists three authorised Bitpanda companies, Bitpanda GmbH via the Austrian FMA since April 2025, Bitpanda Asset Management GmbH via BaFin in Germany since January 2025 and BP23 CA Limited via the Maltese MFSA. In August 2026 the FMA published a fine of €70,000 against Bitpanda GmbH: a crypto white paper reached the regulator too late and was advertised before it was published. Our analysis of the MiCA penalty explains what it means for investors.

What the 2025 loss means for your funds: Bitpanda GmbH reported a loss of about €14 million for 2025, after a profit of €61.7 million the year before, on adjusted revenue of €371 million. Licensed providers must hold clients' crypto assets and money separately from their own assets under Articles 70 and 75 of MiCA, so a loss-making year does not directly affect client holdings. Our report on Bitpanda’s annual accounts shows what you can check yourself.

What does Bitpanda cost?

Bitpanda does not win on costs. Bitcoin costs 0.99 per cent per buy or sell, most altcoins 1.49 per cent and small caps 2.49 per cent. Frequent traders pay noticeably more with percentage fees at this level than on an exchange with an order book; our crypto exchange comparison puts the cost per €1,000 side by side. In return, Bitpanda bundles savings plans, staking, crypto indices, stocks and ETFs at €1 per trade and physical precious metals in one app, and the account, custody and fiat deposits and withdrawals cost nothing.

Who is Bitpanda for?

User reviews draw the same picture: the app is praised as clear and easy to use, and costs are the most common complaint. Bitpanda suits investors who want to build up crypto and other asset classes over time in a regulated EU account. If the lowest trading fee is your priority, the comparison will point you to a better fit.

KrakenOur Opinion

In short: Kraken is one of the oldest crypto exchanges in the world, active since 2011 and licensed under MiCA in the EEA. More than 600 coins, 490 of them directly against the euro, a regular proof of reserves and strong security features speak for the platform. The simple buy costs 1% plus spread; on the Kraken Pro order book you pay from 0.40% as a maker and 0.80% as a taker.

Is Kraken safe and licensed in the EU?

Yes, Kraken may serve customers across the EU. In the EEA, Kraken operates through Payward Europe Solutions Limited, based in Dublin, licensed under MiCA since 25 June 2025 and supervised by the Central Bank of Ireland. Through the EU passport the licence covers 30 EEA countries, including Germany, France and Spain (ESMA register, file of 30 October 2026). It covers custody, exchanging crypto for money and for other crypto, order execution and transfers, among other services. Kraken's parent Payward agreed on 14 October 2026 to buy Lithuania's Saldo Bank; closing is planned for 2027 and needs regulatory approval (our report on the deal).

Reserves and security: Kraken has its proof of reserves prepared regularly by auditors. The snapshot of 30 June 2026 shows coverage of 102.9% for Bitcoin, 100.5% for Ether, 100.6% for Solana and 102.3% for XRP, and 105% or more each for USDC and USDT. Kraken is certified to ISO/IEC 27001:2022, offers two-factor authentication with FIDO2 passkeys and a Global Settings Lock, and does not recover accounts by phone or SMS.

Account freezes and delistings: Between 17 and 24 August 2026, Kraken customers received almost 12,000 tiny deposits from wallets that analytics firms attribute to the sanctioned exchange HTX. Sanctions screening temporarily froze affected accounts; access has since been restored (our report on the dust attack). Kraken also removes tokens from trading regularly, most recently 13 tokens on 23 October 2026; withdrawal deadlines and steps are in our delisting report.

What you can do yourself: turn on a passkey or two-factor authentication and the Global Settings Lock, leave tiny deposits of unknown origin untouched and keep larger amounts on your own hardware wallet.

Who is Kraken for?

Kraken suits investors who want a long-established exchange with a wide choice of euro pairs, a savings plan and staking. Regular traders save with Kraken Pro. Since 26 October 2026, EEA customers with a derivatives account can also trade bitcoin and ether options there after an appropriateness assessment, provided by Cyprus-based Payward Europe Digital Solutions (CY) Limited under CySEC supervision. For simple euro trading, Bitvavo is cheaper, and Coinbase is an alternative with a listed parent company. All licensed providers are listed in our comparison of regulated crypto exchanges.

Frequently asked questions: Bitpanda or Kraken?