Kraken vs XTB Comparison
In our overall rating XTB leads with 4.5 out of 5 points, ahead of Kraken with 4.2. If you care most about usability and features, Kraken has the better sub-scores, while XTB leads on stability. XTB has been on the market longer, founded in 2002, while Kraken followed in 2011.
| 1 % | Fees | 0% commission on crypto Contracts for Difference; costs apply through spreads and swap fees. |
| € 10.00 | Minimum cost per €1,000 | Not comparable (spread-based) |
| 629 | Cryptos | 30+ crypto Contracts for Difference |
| SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card | Payment Methods | SEPA/bank transfer (free), credit/debit card, PayPal (0.85% fee); card fees vary by country |
| EU: MiCA USA: CFTC UK: FCA | Regulation | Regulated by the KNF (Poland), CySEC (Cyprus), FCA (UK) and others; locally supervised through its EU branches |

Cost comparison
The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.
| € 10.00 | Minimum cost per €1,000 | Not comparable (spread-based) |
| 1 % | Fees | 0% commission on crypto Contracts for Difference; costs apply through spreads and swap fees. |
| € 1.49 | Wallet transfer | - |
| Limited | Cost transparency | Variable spreads |
| € 1 | Minimum Amount | 0 € (no minimum deposit) |
| SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card | Payment Methods | SEPA/bank transfer (free), credit/debit card, PayPal (0.85% fee); card fees vary by country |
At Kraken the route sets the price: simple buys in the app and on the web cost a fixed fee plus a spread, while Kraken Pro charges maker and taker rates based on your volume over the last 30 days.
| Transaction | Cost at Kraken |
|---|---|
| Instant buy, instant sell and recurring buys | 1% plus spread in the price |
| Custom orders in simple mode | 1.5% plus spread |
| Kraken+ (subscription) | no trading fee up to USD 10,000 volume per month, spread and card fees still apply |
| Converting small balances | 3% below the minimum order size |
| Kraken Pro, tier 1 (up to USD 2,500 in 30 days) | 0.40% maker, 0.80% taker |
| Kraken Pro, tier 3 (from USD 10,000) | 0.22% maker, 0.38% taker |
| Kraken Pro, tier 5 (from USD 50,000) | 0.15% maker, 0.30% taker |
| Deposits and withdrawals | depending on method and currency, shown before you confirm |
How to save: Even in tier 1, Kraken Pro at 0.80% taker is cheaper than an instant buy at 1% plus spread, and limit orders as a maker cost 0.40%. If you buy less than USD 10,000 a month, look at Kraken+. See how Kraken compares in our crypto exchange comparison.
Fees as of 1 November 2026 according to the Kraken fee schedule.
You can open a Kraken account through our partner link to Kraken; cryptoticker.io receives a commission when an account is opened. As of 1 November 2026.
Not enough reviews available.
Pros & Cons
- MiCA licence from the Central Bank of Ireland since 25 June 2025, valid across the EU
- More than 600 coins, 490 of them directly against the euro (1 November 2026)
- Proof of reserves by auditors, latest Bitcoin coverage 102.9% (30 June 2026)
- Kraken Pro from 0.40% maker and 0.80% taker
- FIDO2 passkeys, Global Settings Lock, ISO/IEC 27001
- On the market since 2011, with savings plan and staking
- Simple buy at 1% plus spread, custom orders 1.5%
- Regular delistings with withdrawal deadlines, most recently 13 tokens on 23 October 2026
- A dust attack in August 2026 led to temporary account freezes
- The low Pro rates require getting used to an order-book interface

- Broad multi-asset offering: more than 40 crypto Contracts for Differences plus more than 12,800 instruments across stocks, ETFs, forex, commodities and indices
- Long and short crypto positions with leverage up to 1:2, plus stop-loss and take-profit
- 0% commission on real stocks and ETFs up to €100,000 in monthly trading volume
- Established, publicly listed broker with 20+ years of history and multi-regulator oversight
- Locally regulated European branches with support in the local language, plus extensive educational resources
- Crypto is offered only as Contracts for Differences: no option to buy and hold real coins, so XTB suits traders seeking price exposure rather than investors wanting to own and withdraw crypto
- Because positions are Contracts for Differences, transferring crypto to a personal wallet isn't possible (expected for this product type, but a limitation if self-custody is your goal)
- 77% of retail investor accounts lose money when trading CFDs with XTB Limited (EU); at XTB UK the figure is 74%
Score Comparison
User Experiences
AI AnalysisAccording to the analyzed user reviews, Kraken is often described as simple and easy to understand, especially with regard to the app and basic usability. At the same time, users mainly report criticism of support-related topics and costs, so the overall picture from a user perspective is mixed.

According to the analyzed user reviews, the overall picture of XTB is mixed. Users particularly appreciate the clear, easy-to-understand interface; however, in terms of support, fees, and technical reliability, users occasionally report critical experiences.
Provider details (fees, licences, pros and cons) editorially reviewed: November 2026. This analysis is based on 1184 user reviews evaluated by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher, the platform ratings (star ratings) shown refer to all reviews available there. The reviews shown reflect users’ experiences and do not represent the site operator’s own assessment. All information without guarantee. Status: March 2026. This comparison does not constitute investment advice.
Features
| available | Savings plan | available |
| available | Staking | not available |
| available | Wallet transfer | not available |
| not available | Cost transparency | not specified |
| available | 2FA security | not specified |
| available | Account lock | not specified |
| available | SEPA instant bank transfer | not specified |
| available | PayPal | not specified |
| available | Credit card | not specified |
| available | Mobile app (iOS/Android) | not specified |
| not specified | Card | available |
| not specified | Futures trading | not available |
| not specified | Copy trading | not available |
| not specified | Tax export | available |
| not specified | Demo mode | available |
| not specified | Education area | available |
- MiCA licence via Ireland, valid in 30 EEA countries
- More than 600 coins, 490 directly against the euro
- Proof of reserves above 100% coverage
- Kraken Pro for low-cost order-book trading

- More than 20 years on the market and over 2.9 million customers
- Interest on uninvested balances in different currencies
- XTB Card and payment account as additional features for private customers
- New: more than 180 options on US stocks and ETFs
The five areas head to head
AI AnalysisFees & Costs
The reviews present a mixed picture when it comes to fees and costs: on the one hand, low fees are mentioned positively several times; on the other hand, users criticize high fees. According to user reviews, the perception of costs is therefore not consistent.

When it comes to fees, the user picture is rather critical: according to reviews, the fee structure is occasionally perceived as high, while some users rate the value for money positively.
Usability & User Experience
Users particularly appreciate Kraken’s intuitive app and clear design, which are repeatedly described in reviews as easy to use. According to the reviews, getting started is quick for many users, and overall navigation is also mentioned positively. Some users report that the app does not open immediately, which makes usability appear limited from the perspective of individual reviews.

Users mostly describe the app as clear, well structured, and easy to use. Verification is perceived by some users as quick, which makes getting started easier. In some cases, the registration process is described as confusing.
Features & Offering
In the analyzed user reviews, there are only a few recurring statements about features and the offering, which is why this area mainly reveals individual requests. Among other things, users want a candlestick chart, a prediction market, an auto-sell function, a 72-hour timer, and a widget for the app. In addition, some users would like more support for beginners and a calendar. Overall, the feedback mainly shows additional feature requests.

From the users’ perspective, there is above all a wish for expanded features: more indicators, a risk-reward ratio, and more flexibility when moving charts and setting take-profit/stop-loss. Some users also want partial closing of positions, a clearer presentation, and continuous trading around the clock.
Stability & Security
Regarding stability and reliability, the analyzed user data mainly contains individual critical feedback. Some users report that the app cannot be opened immediately or that withdrawals are perceived as delayed. Overall, however, the available data is not sufficient, according to the reviews, to derive a clearly reliable user picture for this area.

Regarding stability and reliability, users repeatedly mention technical weaknesses of the app in their reviews. App stability is occasionally described as room for improvement, for example in the display of charts and indicators. Some users also mention a chart display that is sometimes unclear.
Customer Support
When it comes to support, users comparatively often report longer waiting times or no response at all. According to the reviews, missing help and slow reactions are repeatedly criticized, making this area clearly viewed critically from a user perspective. Individual feedback also suggests that issues are not always resolved promptly.

In terms of support, users repeatedly describe accessibility as room for improvement; in some cases, missing responses are mentioned. The payout process is also criticized in individual reports. Overall, customer service is rated rather cautiously according to user reviews.
Details
| Payward Europe Solutions Limited | Company | XTB S.A. |
| 2011 | Founded | 2002 |
| EU: MiCA USA: CFTC UK: FCA | Regulation | Regulated by the KNF (Poland), CySEC (Cyprus), FCA (UK) and others; locally supervised through its EU branches |
| € 1 | Minimum Amount | 0 € (no minimum deposit) |
| Photo ID | KYC | Photo ID, fully digital verification |
Verdict
In our overall rating XTB leads with 4.5 against 4.2 for Kraken.
For most investors XTB is therefore the better choice.
In short: Kraken is one of the oldest crypto exchanges in the world, active since 2011 and licensed under MiCA in the EEA. More than 600 coins, 490 of them directly against the euro, a regular proof of reserves and strong security features speak for the platform. The simple buy costs 1% plus spread; on the Kraken Pro order book you pay from 0.40% as a maker and 0.80% as a taker.
Is Kraken safe and licensed in the EU?
Yes, Kraken may serve customers across the EU. In the EEA, Kraken operates through Payward Europe Solutions Limited, based in Dublin, licensed under MiCA since 25 June 2025 and supervised by the Central Bank of Ireland. Through the EU passport the licence covers 30 EEA countries, including Germany, France and Spain (ESMA register, file of 30 October 2026). It covers custody, exchanging crypto for money and for other crypto, order execution and transfers, among other services. Kraken's parent Payward agreed on 14 October 2026 to buy Lithuania's Saldo Bank; closing is planned for 2027 and needs regulatory approval (our report on the deal).
Reserves and security: Kraken has its proof of reserves prepared regularly by auditors. The snapshot of 30 June 2026 shows coverage of 102.9% for Bitcoin, 100.5% for Ether, 100.6% for Solana and 102.3% for XRP, and 105% or more each for USDC and USDT. Kraken is certified to ISO/IEC 27001:2022, offers two-factor authentication with FIDO2 passkeys and a Global Settings Lock, and does not recover accounts by phone or SMS.
Account freezes and delistings: Between 17 and 24 August 2026, Kraken customers received almost 12,000 tiny deposits from wallets that analytics firms attribute to the sanctioned exchange HTX. Sanctions screening temporarily froze affected accounts; access has since been restored (our report on the dust attack). Kraken also removes tokens from trading regularly, most recently 13 tokens on 23 October 2026; withdrawal deadlines and steps are in our delisting report.
What you can do yourself: turn on a passkey or two-factor authentication and the Global Settings Lock, leave tiny deposits of unknown origin untouched and keep larger amounts on your own hardware wallet.
Who is Kraken for?
Kraken suits investors who want a long-established exchange with a wide choice of euro pairs, a savings plan and staking. Regular traders save with Kraken Pro. Since 26 October 2026, EEA customers with a derivatives account can also trade bitcoin and ether options there after an appropriateness assessment, provided by Cyprus-based Payward Europe Digital Solutions (CY) Limited under CySEC supervision. For simple euro trading, Bitvavo is cheaper, and Coinbase is an alternative with a listed parent company. All licensed providers are listed in our comparison of regulated crypto exchanges.
XTB stands out as an established, publicly listed multi-asset broker with more than 20 years of market experience and over 2.9 million clients. Its main strengths are a clear, easy-to-use interface and an unusually broad offering of more than 12,800 instruments, including more than 40 crypto Contracts for Differences alongside real stocks, ETFs, forex and commodities. The 0% commission on stocks and ETFs up to €100,000 in monthly volume, the XTB card and payment account, locally regulated European branches with support in the local language, and the depth of educational material all add to its appeal.
The key thing to understand is how XTB offers crypto: as Contract for Differences rather than as actual coins. That's a deliberate product design, not a defect: Contracts for Differences let you go long or short with leverage and built-in risk controls. But it does mean you never own the underlying crypto and can't move it to a personal wallet. For real crypto assets, the Cypriot entity XTB Limited has held a MiCA authorisation from CySEC since December 2025; XTB S.A., which serves clients in Germany, France and Spain among others, still offers crypto as Contracts for Differences. If your goal is self-custody or long-term holding of real coins, a dedicated crypto platform fits better; if you want regulated, flexible price exposure within a single multi-asset account, XTB's approach is a sensible match. Some users also note room for improvement in support responsiveness and app stability.
Overall, XTB is best suited to investors who want a regulated, broadly positioned broker with locally supervised European branches, strong stock and ETF conditions, and integrated crypto Contracts for Differences trading, and who value a simple, clear and intuitive interface over direct crypto ownership.
**Contracts for Differences are complex instruments and come with a high risk of losing money rapidly due to leverage. 77% of retail investor accounts lose money when trading CFDs with the EU entity XTB Limited, and 74% with XTB UK. You should consider whether you understand how Contracts for Differences work and whether you can afford to take the high risk of losing your money.
