Kraken vs Smartbroker+ Comparison

In our overall rating Smartbroker+ leads with 4.4 out of 5 points, ahead of Kraken with 4.2. On disclosed fees Smartbroker+ is cheaper: 0.9 % instead of 1 % trading fee, which means € 9.00 instead of € 10.00 per €1,000 purchase. If you care most about usability, features, stability, and support, Kraken has the better sub-scores.

Kraken
Kraken
4.2of 5
Go to Kraken
vs
Smartbroker+
Smartbroker+
Winner
4.4of 5
Go to Smartbroker+
1 %Fees0.9 %
€ 10.00Minimum cost per €1,000€ 9.00
629Cryptos39
SEPA Instant Transfer, SEPA Transfer, PayPal, Credit CardPayment MethodsSEPA Transfer
EU: MiCA USA: CFTC UK: FCARegulationCrypto custodian Tangany GmbH has a BaFin license

Cost comparison

The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.

KrakenSmartbroker+
€ 10.00Minimum cost per €1,000€ 9.00
1 %Fees0.9 %
€ 1.49Wallet transfer–
LimitedCost transparencyLimited
€ 1Minimum Amount€ 0.01
SEPA Instant Transfer, SEPA Transfer, PayPal, Credit CardPayment MethodsSEPA Transfer

On disclosed fees you pay €1.00 less at Smartbroker+ per €1,000 purchase.

Kraken

At Kraken the route sets the price: simple buys in the app and on the web cost a fixed fee plus a spread, while Kraken Pro charges maker and taker rates based on your volume over the last 30 days. All Kraken fees for deposits, trading and withdrawals are listed in one table in our guide to Kraken fees.

TransactionCost at Kraken
Instant buy, instant sell and recurring buys1% plus spread in the price
Custom orders in simple mode1.5% plus spread
Kraken+ (subscription)no trading fee up to USD 10,000 volume per month, spread and card fees still apply
Converting small balances3% below the minimum order size
Kraken Pro, tier 1 (up to USD 2,500 in 30 days)0.40% maker, 0.80% taker
Kraken Pro, tier 3 (from USD 10,000)0.22% maker, 0.38% taker
Kraken Pro, tier 5 (from USD 50,000)0.15% maker, 0.30% taker
Deposits and withdrawalsdepending on method and currency, shown before you confirm

How to save: Even in tier 1, Kraken Pro at 0.80% taker is cheaper than an instant buy at 1% plus spread, and limit orders as a maker cost 0.40%. If you buy less than USD 10,000 a month, look at Kraken+. See how Kraken compares in our crypto exchange comparison.

Fees as of 1 November 2026 according to the Kraken fee schedule.

You can open a Kraken account through our partner link to Kraken; cryptoticker.io receives a commission when an account is opened. As of 1 November 2026.

Smartbroker+

For crypto trades, Smartbroker+ charges a 0.90% mark-up when buying and a 0.90% mark-down when selling on the trading venue's price. The quoted price also contains the trading venue's own margin. Trading runs around the clock against euros, via market order.

TransactionCost at Smartbroker+
Buying or selling a cryptocurrency0.90% of the trade value plus the trading venue's mark-up or mark-down
Order under €500an extra €1 small-order surcharge
Order sizefrom €0.01 to €100,000 per order
Securities account and crypto walletfree, no system fee
Savings plan on one of 35 crypto ETPsno order fee, plus customary spreads and product costs
Deposit by SEPA direct debitup to €5,000 per deposit and €12,000 per month, funds tradable within seconds

How to save: From an order volume of €500, the small-order surcharge no longer applies. On a €100 order it amounts to 1%, so together with the 0.90% you pay 1.90% plus the trading venue's mark-up. If you want to invest regularly, a savings plan on a crypto ETP runs without an order fee; you then hold a security rather than your own coins.

As of 1 November 2026 according to the Smartbroker+ conditions page and its crypto price and service schedule.

Pros & Cons

Kraken
Kraken
Pros
  • MiCA licence from the Central Bank of Ireland since 25 June 2025, valid across the EU
  • More than 600 coins, 490 of them directly against the euro (1 November 2026)
  • Proof of reserves by auditors, latest Bitcoin coverage 102.9% (30 June 2026)
  • Kraken Pro from 0.40% maker and 0.80% taker
  • FIDO2 passkeys, Global Settings Lock, ISO/IEC 27001
  • On the market since 2011, with savings plan and staking
Cons
  • Simple buy at 1% plus spread, custom orders 1.5%
  • Regular delistings with withdrawal deadlines, most recently 13 tokens on 23 October 2026
  • A dust attack in August 2026 led to temporary account freezes
  • The low Pro rates require getting used to an order-book interface
Kraken Reviews
Smartbroker+
Smartbroker+
Pros
  • 39 cryptocurrencies tradable alongside stocks, ETFs, and derivatives
  • Savings plans on 35 crypto ETPs with no order fee, plus more than 10,800 savings plans on stocks, ETFs and funds
  • Crypto custodian Tangany GmbH, authorised by BaFin under MiCAR since August 2025
  • Minimum investment possible from just 0.01 €
  • App available for iOS, Android, and web use
  • Deposits by SEPA direct debit can be traded within seconds
Cons
  • No transfers to or from your own wallets: crypto can only be bought and sold within Smartbroker+
  • No staking for directly held cryptocurrencies
  • On top of the 0.90%, the trading venue's mark-up or mark-down applies, plus a €1 small-order surcharge on orders under €500
  • Crypto wallet requires residence in Germany, and trading is only against euros via market order
  • Waiting time after registration until first trade is occasionally criticized
Smartbroker+ Reviews

Score Comparison

4.5Usability2.9
4.5Features2.9
4.1Fees3.0
4.1Stability2.5
4.1Support2.5

User Experiences

AI Analysis
4.5
App Store
4.3
4.2
Google Play
4.1
3.4
Trustpilot
3.4
Kraken
Kraken

According to the analyzed user reviews, Kraken is often described as simple and easy to understand, especially with regard to the app and basic usability. At the same time, users mainly report criticism of support-related topics and costs, so the overall picture from a user perspective is mixed.

Smartbroker+
Smartbroker+

According to reviews, Smartbroker+ is generally often described as clear and easy to understand. Users particularly appreciate the simple app experience as well as low fees and conditions, while support-related topics and individual technical points are perceived by some users as having room for improvement.

Provider details (fees, licences, pros and cons) editorially reviewed: November 2026. This analysis is based on 1184 user reviews evaluated by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher, the platform ratings (star ratings) shown refer to all reviews available there. The reviews shown reflect users’ experiences and do not represent the site operator’s own assessment. All information without guarantee. Status: March 2026. This comparison does not constitute investment advice.

Features

KrakenSmartbroker+
availableSavings planavailable
availableStakingnot available
availableWallet transfernot available
not availableCost transparencynot specified
available2FA securitynot specified
availableAccount locknot specified
availableSEPA instant bank transfernot specified
availablePayPalnot specified
availableCredit cardnot available
availableMobile app (iOS/Android)available
not specifiedBaFin-regulated custodianavailable
not specifiedWeb platformavailable
not specifiedStocks & ETFsavailable
not specifiedSEPA transferavailable
Kraken
KrakenHighlights
  • MiCA licence via Ireland, valid in 30 EEA countries
  • More than 600 coins, 490 directly against the euro
  • Proof of reserves above 100% coverage
  • Kraken Pro for low-cost order-book trading
Smartbroker+
Smartbroker+Highlights
  • Neobroker with stocks, ETFs, derivatives, and crypto on one platform
  • BaFin-licensed crypto custodian Tangany GmbH
  • Crypto purchases from €0.01, crypto ETP savings plans with no order fee
  • Trading fees of 0.9 % for crypto

The five areas head to head

AI Analysis

Fees & Costs

Kraken
Kraken

The reviews present a mixed picture when it comes to fees and costs: on the one hand, low fees are mentioned positively several times; on the other hand, users criticize high fees. According to user reviews, the perception of costs is therefore not consistent.

Smartbroker+
Smartbroker+

According to reviews, Smartbroker+ fees are often viewed positively. Users particularly appreciate the low fees and conditions, which are generally perceived as inexpensive. Overall, the pricing data gives a largely positive impression.

Usability & User Experience

Kraken
Kraken

Users particularly appreciate Kraken’s intuitive app and clear design, which are repeatedly described in reviews as easy to use. According to the reviews, getting started is quick for many users, and overall navigation is also mentioned positively. Some users report that the app does not open immediately, which makes usability appear limited from the perspective of individual reviews.

Smartbroker+
Smartbroker+

Users particularly appreciate the clear and intuitive operation of the Smartbroker+ app. According to reviews, the application is often perceived as easy to use, which makes getting started easier. However, some users also report that the interface can be confusing, so this area is described in individual cases as having room for improvement.

Features & Offering

Kraken
Kraken

In the analyzed user reviews, there are only a few recurring statements about features and the offering, which is why this area mainly reveals individual requests. Among other things, users want a candlestick chart, a prediction market, an auto-sell function, a 72-hour timer, and a widget for the app. In addition, some users would like more support for beginners and a calendar. Overall, the feedback mainly shows additional feature requests.

Smartbroker+
Smartbroker+

Some users would like additional convenience features such as direct debit for savings plans, instant or real-time transfers, and notes for the watchlist. According to reviews, the newsletter is also occasionally perceived as rather limited.

Stability & Security

Kraken
Kraken

Regarding stability and reliability, the analyzed user data mainly contains individual critical feedback. Some users report that the app cannot be opened immediately or that withdrawals are perceived as delayed. Overall, however, the available data is not sufficient, according to the reviews, to derive a clearly reliable user picture for this area.

Smartbroker+
Smartbroker+

Regarding stability and reliability, users occasionally report technical issues or longer loading times. Overall, the available reviews in this area do not point to a clearly positive or negative picture.

Customer Support

Kraken
Kraken

When it comes to support, users comparatively often report longer waiting times or no response at all. According to the reviews, missing help and slow reactions are repeatedly criticized, making this area clearly viewed critically from a user perspective. Individual feedback also suggests that issues are not always resolved promptly.

Smartbroker+
Smartbroker+

When it comes to support, users in the reviews report mixed experiences comparatively often. In some cases, poor customer service, unanswered email requests, or a lack of support are mentioned, which is why this area is considered to have room for improvement from the users' perspective.

Details

KrakenSmartbroker+
Payward Europe Solutions LimitedCompanySmartbroker AG
2011Founded2019
EU: MiCA USA: CFTC UK: FCARegulationCrypto custodian Tangany GmbH has a BaFin license
€ 1Minimum Amount€ 0.01
Photo IDKYCeID, Video-ID, PostIdent

Verdict

In our overall rating Smartbroker+ leads with 4.4 against 4.2 for Kraken.

On disclosed fees you pay €1.00 less at Smartbroker+ per €1,000 purchase.

For most investors Smartbroker+ is therefore the better choice.

KrakenOur Opinion

In short: Kraken is one of the oldest crypto exchanges in the world, active since 2011 and licensed under MiCA in the EEA. More than 600 coins, 490 of them directly against the euro, a regular proof of reserves and strong security features speak for the platform. The simple buy costs 1% plus spread; on the Kraken Pro order book you pay from 0.40% as a maker and 0.80% as a taker.

Is Kraken safe and licensed in the EU?

Yes, Kraken may serve customers across the EU. In the EEA, Kraken operates through Payward Europe Solutions Limited, based in Dublin, licensed under MiCA since 25 June 2025 and supervised by the Central Bank of Ireland. Through the EU passport the licence covers 30 EEA countries, including Germany, France and Spain (ESMA register, file of 30 October 2026). It covers custody, exchanging crypto for money and for other crypto, order execution and transfers, among other services. Kraken's parent Payward agreed on 14 October 2026 to buy Lithuania's Saldo Bank; closing is planned for 2027 and needs regulatory approval (our report on the deal).

Reserves and security: Kraken has its proof of reserves prepared regularly by auditors. The snapshot of 30 June 2026 shows coverage of 102.9% for Bitcoin, 100.5% for Ether, 100.6% for Solana and 102.3% for XRP, and 105% or more each for USDC and USDT. Kraken is certified to ISO/IEC 27001:2022, offers two-factor authentication with FIDO2 passkeys and a Global Settings Lock, and does not recover accounts by phone or SMS.

Account freezes and delistings: Between 17 and 24 August 2026, Kraken customers received almost 12,000 tiny deposits from wallets that analytics firms attribute to the sanctioned exchange HTX. Sanctions screening temporarily froze affected accounts; access has since been restored (our report on the dust attack). Kraken also removes tokens from trading regularly, most recently 13 tokens on 23 October 2026; withdrawal deadlines and steps are in our delisting report.

What you can do yourself: turn on a passkey or two-factor authentication and the Global Settings Lock, leave tiny deposits of unknown origin untouched and keep larger amounts on your own hardware wallet.

Who is Kraken for?

Kraken suits investors who want a long-established exchange with a wide choice of euro pairs, a savings plan and staking. Regular traders save with Kraken Pro. Since 26 October 2026, EEA customers with a derivatives account can also trade bitcoin and ether options there after an appropriateness assessment, provided by Cyprus-based Payward Europe Digital Solutions (CY) Limited under CySEC supervision. For simple euro trading, Bitvavo is cheaper, and Coinbase is an alternative with a listed parent company. All licensed providers are listed in our comparison of regulated crypto exchanges.

Smartbroker+Our Opinion

Smartbroker+ is perceived in the DACH region as a multi-asset broker that combines cryptocurrencies with stocks, ETFs, and derivatives on one platform. With 39 tradable cryptocurrencies and custody via Tangany GmbH, which has held a MiCAR authorisation from BaFin since August 2025, the provider is considered to be on solid regulatory footing. Smartbroker AG has notified BaFin under MiCAR that it receives and transmits crypto orders, which are executed via Baader Bank. Trading fees of 0.9 % for crypto are in the mid-range among German neobrokers; the trading venue's mark-up or mark-down and a €1 small-order surcharge below €500 come on top.

Users appreciate that crypto can be bought from as little as €0.01, which enables an especially accessible entry point. Regular investing works through savings plans on 35 crypto ETPs, which run without an order fee. The platform is available via app and web and is aimed at investors who want to manage different asset classes centrally. For users who already invest in stocks and ETFs and want to add crypto as an additional component, Smartbroker+ is seen as a practical solution.

Transfers to or from personal wallets are not possible, and staking is not offered for directly held cryptocurrencies; both are occasionally criticized by users. Deposits come only from the registered reference account, either by SEPA direct debit with funds available within seconds or by bank transfer. Users see room for improvement in the waiting time after registration, and the crypto wallet requires residence in Germany. Smartbroker+ is therefore particularly suitable for securities investors in the DACH region looking for a German broker with BaFin-regulated crypto custody and a broad product range.

Frequently asked questions: Kraken or Smartbroker+?