| 1.2 % | Fees | 0.99 % |
| € 12.00 | Cost for €1,000 | € 9.90 |
| 350+ | Cryptos | 380+ |
| SEPA Instant Transfer, SEPA Transfer, Credit Card | Payment Methods | SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card |
| Withdrawn from Germany due to BaFin investigation for missing license. | Regulation | - |
Based on the analyzed user data, crypto.com is especially valued for its intuitive and easy-to-navigate app. At the same time, user reviews more often report room for improvement regarding fees, support, and individual account or login issues, which means the overall picture varies noticeably depending on how it is used.
According to the analyzed user reviews, Kraken is often described as simple and easy to understand, especially with regard to the app and basic usability. At the same time, users mainly report criticism of support-related topics and costs, so the overall picture from a user perspective is mixed.
This analysis is based on 872 user reviews evaluated by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher — the platform ratings (star ratings) shown refer to all reviews available there. The ratings shown reflect users' experiences and do not represent our own assessment by the site operator. All information without guarantee. Status: March 2026. This comparison does not constitute investment advice.
| ✓ | Savings plan | ✓ |
| ✓ | Staking | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Cost transparency | ✓ |
| ✓ | 2FA security | ✓ |
| ✓ | Anti-phishing code | ✓ |
| ✓ | SEPA instant transfer | ✓ |
| ✓ | Credit card | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
| ✓ | Web platform | ✓ |
| ✓ | Account lock | ✓ |
| ✓ | SEPA instant bank transfer | ✓ |
| ✓ | PayPal | ✓ |
| Foris DAX Asia Pte. Ltd | Company | Payward Inc. |
| 2016 | Founded | 2011 |
| Withdrawn from Germany due to BaFin investigation for missing license. | Regulation | - |
| € 3 | Minimum Amount | € 1 |
| Photo ID | KYC | Photo ID |