Coinbase vs crypto.com Comparison
| 1.49 % | Fees | 1.2 % |
| € 14.90 | Cost for €1,000 | € 12.00 |
| 260+ | Cryptos | 350+ |
| SEPA Instant Transfer, SEPA Transfer, Credit Card, PayPal | Payment Methods | SEPA Instant Transfer, SEPA Transfer, Credit Card |
| First company with BaFin crypto license. Deficiencies flagged in 2022, since remediated. MiCA via Luxembourg. | Regulation | Fully MiCA Compliant |
Cost comparison
The basis is a Bitcoin purchase worth €1,000, including all fees and spreads.
| € 14.90 | Cost for €1,000 | € 12.00 |
| 1.49 % | Fees | 1.2 % |
| € 0.24 | Wallet transfer | € 44.81 |
| No | Cost transparency | No |
| € 1 | Minimum Amount | € 3 |
| SEPA Instant Transfer, SEPA Transfer, Credit Card, PayPal | Payment Methods | SEPA Instant Transfer, SEPA Transfer, Credit Card |
On a €1,000 purchase you pay €2.90 less at crypto.com.
Pros & Cons
- First company with a crypto license from BaFin
- Over 260 cryptocurrencies available
- Savings plan and staking are offered
- Payment methods: SEPA instant transfer, credit card, and PayPal
- Educational program with cryptocurrency rewards for completed modules
- Minimum investment possible from 1 €
- Trading fees of 1.49 % are room for improvement compared with competitors
- Total costs of 14,90 € per trade are occasionally criticized
- Cost transparency is rated as limited
- Over 350 cryptocurrencies available
- Own VISA debit card with cashback program
- Savings plan and staking are offered
- Payment methods: SEPA, SEPA instant transfer, and credit card
- Minimum investment possible from €3
- No BaFin license for the German market
- Withdrawal fees of around €44.81 room for improvement
- Cost transparency is rated as limited
- Trading fees of 1.2% occasionally criticized
Score Comparison
User Experiences
AI AnalysisAccording to the analyzed user data, Coinbase is described by many users as intuitive, clear, and particularly suitable for a quick start. At the same time, users repeatedly report high fees as well as support and access issues.
Based on the analyzed user data, crypto.com is especially valued for its intuitive and easy-to-navigate app. At the same time, user reviews more often report room for improvement regarding fees, support, and individual account or login issues, which means the overall picture varies noticeably depending on how it is used.
This analysis is based on 1317 user reviews analyzed by AI from the Apple App Store, Trustpilot, Google Play Store. The total number of reviews on the respective platforms may be higher — the platform ratings shown (star ratings) refer to all reviews available there. The ratings shown reflect user reviews and do not constitute our own assessment by the website operator. All information without guarantee. Status: March 2026. This comparison does not constitute investment advice.
Features
| ✓ | Savings plan | ✓ |
| ✓ | Staking | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Cost transparency | ✓ |
| ✓ | 2FA security | ✓ |
| ✓ | SEPA instant transfer | ✓ |
| ✓ | Credit card | ✓ |
| ✓ | PayPal | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
| ✓ | Web platform | ✓ |
| ✓ | Anti-phishing code | ✓ |
- First crypto license from BaFin in Germany
- Educational program with crypto rewards for completed learning modules
- Low wallet transfer fees of approx. 0,24 €
- On the market since 2012 – one of the oldest crypto companies
- VISA debit card with cashback program
- 350+ cryptocurrencies available
- Savings plan and staking on one platform
- On the market since 2016
The five areas head to head
AI AnalysisFees & Costs
When it comes to fees, many users report high costs. In the reviews, this point is repeatedly criticized.
According to reviews, the fees at crypto.com are viewed critically more often than average. Users report high costs and, in some cases, a high spread. Overall, this area is described critically in the user data.
Usability & User Experience
Users especially appreciate Coinbase for its intuitive app as well as its simple and clear experience. According to reviews, beginners in particular find the interface easy to use, as many processes are described as fast and user-friendly. However, some users occasionally report login issues.
Users particularly appreciate crypto.com's intuitive app and simple operation. According to reviews, the interface is often described as clear and easy to understand, which stands out positively, especially for newcomers. However, frequent updates and the associated changes are occasionally described as room for improvement.
Features & Offering
According to reviews, many users describe the basic offering as easy to access. At the same time, users want more exchange features, candlestick charts, and a larger selection of smaller coins. Additional functions such as customizable notifications, adding a beneficiary, Cash App/Apple Pay, more crypto services, and a dust button are also mentioned.
Overall, the user data contains only limited recurring statements about features and the offering. Individual users praise options such as Visa cashback and Learn-&-Earn features. In addition, users would like to see more coins, extra portfolio filters, a German language setting, an iPad version, and a tax tool.
Stability & Security
Regarding stability, users occasionally report that the app does not start, freezes, or cannot be opened. Login issues are also mentioned in the reviews.
Regarding stability and reliability, users primarily report login issues, being unable to log in, and in some cases blocked withdrawals. There are also individual comments about constant or mandatory updates in the user data. Overall, this results in a rather critical picture of reliability.
Customer Support
Regarding support, users repeatedly report difficulty reaching customer service in the reviews. According to user data, it is also mentioned that help does not come in a timely manner or that responses are missing.
When it comes to support, the user reviews paint a predominantly critical picture. Users report comparatively often about poor support or that no support was reachable. Customer service is therefore clearly viewed critically in the analyzed user data.
Details
| Coinbase Global, Inc. | Company | Foris DAX Asia Pte. Ltd |
| 2012 | Founded | 2016 |
| First company with BaFin crypto license. Deficiencies flagged in 2022, since remediated. MiCA via Luxembourg. | Regulation | Fully MiCA Compliant |
| € 1 | Minimum Amount | € 3 |
| eID, VideoIdent | KYC | Photo ID |
Verdict
In our overall rating Coinbase leads with 4.8 against 4.2 for crypto.com.
On a €1,000 purchase you pay €2.90 less at crypto.com.
For most investors Coinbase is therefore the better choice.
Coinbase is regarded as one of the best-known crypto exchanges worldwide and is valued for obtaining the first BaFin crypto license in Germany. With over 260 tradable cryptocurrencies, a savings plan, and staking, the platform offers a solid range of services. In particular, the educational program, in which users receive crypto rewards for completing learning modules, is viewed positively as an innovative addition.
The trading fees of 1.49 % and total costs of 14,90 € per trade are room for improvement compared with cheaper providers. The limited cost transparency is also occasionally criticized. On the other hand, the low wallet transfer fees of approx. 0,24 € and the variety of payment methods are seen as advantages.
Coinbase is especially considered suitable for beginners who prefer a BaFin-regulated platform with educational offerings and easy-to-use features and who can accept compromises on trading fees.
Crypto.com is especially valued for its own VISA debit card with cashback program, which is considered a unique selling point in the crypto market. With more than 350 tradable cryptocurrencies, savings plans, and staking, the platform, active since 2016, offers a broad range of services. The minimum investment starting at €3 is seen as particularly beginner-friendly.
For the German market, it should be noted that Crypto.com currently does not have a BaFin license for the German market. The trading fees of 1.2% and, in particular, the withdrawal fees of around €44.81 are occasionally criticized. Limited cost transparency and the lack of a web platform — use is only possible via the app — are also room for improvement.
Crypto.com is mainly considered suitable for users who want to actively use the VISA debit card with cashback and are willing to accept the missing BaFin license.