BSDEX vs Kraken Comparison
In our overall rating Kraken leads with 4.2 out of 5 points, ahead of BSDEX with 2.9. On disclosed fees BSDEX is cheaper: 0.35 % instead of 0.99 % trading fee, which means € 3.50 instead of € 9.90 per €1,000 purchase. If you care most about usability, features, stability, and support, Kraken has the better sub-scores.
| 0.35 % | Fees | 0.99 % |
| € 3.50 | Minimum cost per €1,000 | € 9.90 |
| 10 | Cryptos | 629 |
| SEPA Transfer | Payment Methods | SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card |
| Custodian of cryptocurrencies (Boerse Stuttgart Digital Custody GmbH) has a BaFin license. | Regulation | EU: MiCA USA: CFTC UK: FCA |
Cost comparison
The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.
| € 3.50 | Minimum cost per €1,000 | € 9.90 |
| 0.35 % | Fees | 0.99 % |
| € 0 | Wallet transfer | € 1.49 |
| Yes | Cost transparency | Limited |
| € 10 | Minimum Amount | € 1 |
| SEPA Transfer | Payment Methods | SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card |
On disclosed fees you pay €6.40 less at BSDEX per €1,000 purchase.
Pros & Cons
- All 10 cryptocurrencies trade directly against the euro
- Trading and custody under BaFin supervision, custody with Boerse Stuttgart Digital Custody GmbH
- Wallet transfer always free
- The advertised 0.20 % applies to maker orders only. Buying with a market order, which is the normal case, costs 0.35 %, that is 75 % more.
- Only 10 cryptocurrencies, far fewer than at large exchanges
- No savings plan and no staking available
- Only SEPA bank transfer as a payment method
- Two-factor authentication via SMS only, no authenticator app
- Weak app ratings: 1.5 stars on Google Play
- 629 cryptocurrencies tradable, 516 of them directly against the euro (measured on 3 September 2026 via Kraken's public API)
- MiCA authorisation in the EEA through Payward Europe Solutions Limited, Ireland, supervised by the Central Bank of Ireland
- Savings plan and staking are offered
- On the market since 2011, one of the oldest crypto exchanges
- Kraken Pro at 0.40 % maker and 0.80 % taker is far cheaper than the simple buy route
- The simple buy route costs 1 % for instant and recurring trades, 1.5 % for custom orders
- The cheaper Pro rates require getting to grips with an order book interface
- Since 9 July 2026 volume tiers apply across products; the tier follows the highest of three values
- Kraken itself gives no consistent coin count, its own pages range from 200+ to 600+
Score Comparison
User Experiences
AI AnalysisUser reports on BSDEX overall paint a mixed picture: the clear layout, easy usability and low fees are mentioned frequently, while technical hurdles with login and app usage are also noted in the reviews.
According to the analyzed user reviews, Kraken is often described as simple and easy to understand, especially with regard to the app and basic usability. At the same time, users mainly report criticism of support-related topics and costs, so the overall picture from a user perspective is mixed.
This analysis is based on 578 user reviews evaluated by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher — the platform ratings shown (star ratings) refer to all reviews available there. The reviews presented reflect user experiences and do not represent the site operator's own assessment. All information is provided without guarantee. As of: March 2026. This comparison does not constitute investment advice.
Features
| ✓ | Savings plan | ✓ |
| ✓ | Staking | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Cost transparency | ✓ |
| ✓ | 2FA security | ✓ |
| ✓ | SEPA bank transfer | ✓ |
| ✓ | Credit card | ✓ |
| ✓ | Minimum amount | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
| ✓ | Web platform | ✓ |
| ✓ | Account lock | ✓ |
| ✓ | SEPA instant bank transfer | ✓ |
| ✓ | PayPal | ✓ |
- Regulated trading venue of Börse Stuttgart
- Free wallet withdrawals
- Only 10 coins, no savings plan, no staking
- Market orders 0.35 %, maker 0.20 %
- On the market since 2011 with a significant market presence
- Comprehensive security protocols incl. 2FA and account lock
- 380+ cryptocurrencies tradable
- Savings plan and staking on one platform
The five areas head to head
AI AnalysisFees & Costs
Many users respond positively to the fees and costs. Low fees are highlighted several times in the reviews. Overall, the cost structure is perceived positively from the user perspective.
The reviews present a mixed picture when it comes to fees and costs: on the one hand, low fees are mentioned positively several times; on the other hand, users criticize high fees. According to user reviews, the perception of costs is therefore not consistent.
Usability & User Experience
Users often describe BSDEX as clear and easy to understand, and the intuitive app is also mentioned positively in reviews. At the same time, users report technical hurdles when using the platform, for example when logins are not possible, users have to log in again repeatedly, or the app occasionally freezes.
Users particularly appreciate Kraken’s intuitive app and clear design, which are repeatedly described in reviews as easy to use. According to the reviews, getting started is quick for many users, and overall navigation is also mentioned positively. Some users report that the app does not open immediately, which makes usability appear limited from the perspective of individual reviews.
Features & Offering
Regarding features and the offering, the user data shows a rather reserved picture. Users mainly want more coins and more altcoins; a savings plan, a profit-and-loss display and a dark mode are also mentioned occasionally. According to reviews, a chart display is also sometimes requested.
In the analyzed user reviews, there are only a few recurring statements about features and the offering, which is why this area mainly reveals individual requests. Among other things, users want a candlestick chart, a prediction market, an auto-sell function, a 72-hour timer, and a widget for the app. In addition, some users would like more support for beginners and a calendar. Overall, the feedback mainly shows additional feature requests.
Stability & Security
Regarding stability and reliability, users report in part positively about dependable everyday use. At the same time, reviews mention update problems, app startup difficulties, FaceID errors and repeated logouts. The fact that withdrawals are not possible is also occasionally mentioned in the user data.
Regarding stability and reliability, the analyzed user data mainly contains individual critical feedback. Some users report that the app cannot be opened immediately or that withdrawals are perceived as delayed. Overall, however, the available data is not sufficient, according to the reviews, to derive a clearly reliable user picture for this area.
Customer Support
The support is described by users in several reviews as fast, helpful and competent. Users particularly praise the prompt assistance in direct contact. In individual cases, users would like even more support for specific issues.
When it comes to support, users comparatively often report longer waiting times or no response at all. According to the reviews, missing help and slow reactions are repeatedly criticized, making this area clearly viewed critically from a user perspective. Individual feedback also suggests that issues are not always resolved promptly.
Details
| Baden-Württembergische Wertpapierbörse GmbH | Company | Payward Europe Solutions Limited |
| 2019 | Founded | 2011 |
| Custodian of cryptocurrencies (Boerse Stuttgart Digital Custody GmbH) has a BaFin license. | Regulation | EU: MiCA USA: CFTC UK: FCA |
| € 10 | Minimum Amount | € 1 |
| VideoIdent | KYC | Photo ID |
Verdict
In our overall rating Kraken leads with 4.2 against 2.9 for BSDEX.
On disclosed fees you pay €6.40 less at BSDEX per €1,000 purchase.
For most investors Kraken is therefore the better choice.
BSDEX is a regulated crypto trading venue of Börse Stuttgart. Custody is handled by Boerse Stuttgart Digital Custody GmbH under BaFin supervision, and withdrawals to your own wallet are free. That is solid, but compared with other platforms it is not enough for a good rating.
The offering is narrow: only 10 cryptocurrencies, no savings plan, no staking and SEPA bank transfer as the only payment method. Buying with a market order costs 0.35 %; the advertised 0.20 % applies to maker orders only. Two-factor authentication works via SMS only, authenticator apps are not supported. Users are lukewarm too: the app scores 1.5 stars on Google Play and 3.2 on Trustpilot, with reports of login problems, repeated logouts and issues after updates.
Our verdict: BSDEX suits investors who only want to hold Bitcoin and a few large coins through German exchange infrastructure. If you are looking for a regulated platform with a wider selection, savings plans or staking, Bitpanda or Coinbase are the better choice.
Kraken is considered one of the oldest and most established crypto exchanges and has been active in the market since 2011. With over 380 tradable cryptocurrencies as well as savings plan and staking features, the platform is appreciated by long-term investors. The extensive security protocols, including 2FA and account lock, are rated positively.
The trading fees of 0.99% and total costs of €9.90 per trade are in the middle range compared with cheaper providers. The lack of EU regulation or a BaFin license is occasionally criticized. Cost transparency is regarded as limited, which some users see as room for improvement.
Kraken is considered particularly suitable for investors who value a long-established platform with a wide coin selection and want to use savings plans and staking — even without EU regulation.