BSDEX vs Kraken Comparison
| 0.35 % | Fees | 0.99 % |
| € 4.50 | Cost for €1,000 | € 9.90 |
| 10 | Cryptos | 380+ |
| SEPA Transfer | Payment Methods | SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card |
| Custodian of cryptocurrencies (Boerse Stuttgart Digital Custody GmbH) has a BaFin license. | Regulation | EU: MiCA USA: CFTC UK: FCA |
Cost comparison
The basis is a Bitcoin purchase worth €1,000, including all fees and spreads.
| € 4.50 | Cost for €1,000 | € 9.90 |
| 0.35 % | Fees | 0.99 % |
| € 0 | Wallet transfer | € 1.49 |
| Yes | Cost transparency | Limited |
| € 10 | Minimum Amount | € 1 |
| SEPA Transfer | Payment Methods | SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card |
On a €1,000 purchase you pay €5.40 less at BSDEX.
Pros & Cons
- BaFin-licensed custodian (Boerse Stuttgart Digital Custody GmbH)
- Trading fees of 0.35 % are considered low
- Wallet transfer always free (0 € withdrawal fees)
- Total costs of 4.50 € per trade
- Transparent fee structure
- Selection with only 10 cryptocurrencies is room for improvement compared with other exchanges
- No savings plan and no staking available
- Only SEPA bank transfer as a payment method – additional options are room for improvement
- 2FA only via SMS – TOTP support is occasionally criticized
- Over 380 cryptocurrencies available
- Savings plan and staking offered
- On the market since 2011 – one of the oldest crypto exchanges
- Payment methods: SEPA instant bank transfer, PayPal, and credit card
- Wallet transfer fees of approx. €1.49
- Minimum investment possible from €1
- Trading fees of 0.99% could be improved compared with cheaper exchanges
- Total costs of €9.90 per trade occasionally criticized
- Cost transparency is assessed as limited
- No EU regulation or BaFin license available
Score Comparison
User Experiences
AI AnalysisUser reports on BSDEX overall paint a mixed picture: the clear layout, easy usability and low fees are mentioned frequently, while technical hurdles with login and app usage are also noted in the reviews.
According to the analyzed user reviews, Kraken is often described as simple and easy to understand, especially with regard to the app and basic usability. At the same time, users mainly report criticism of support-related topics and costs, so the overall picture from a user perspective is mixed.
This analysis is based on 578 user reviews evaluated by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher — the platform ratings shown (star ratings) refer to all reviews available there. The reviews presented reflect user experiences and do not represent the site operator's own assessment. All information is provided without guarantee. As of: March 2026. This comparison does not constitute investment advice.
Features
| ✓ | Savings plan | ✓ |
| ✓ | Staking | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Cost transparency | ✓ |
| ✓ | 2FA security | ✓ |
| ✓ | SEPA bank transfer | ✓ |
| ✓ | Credit card | ✓ |
| ✓ | Minimum amount | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
| ✓ | Web platform | ✓ |
| ✓ | Account lock | ✓ |
| ✓ | SEPA instant bank transfer | ✓ |
| ✓ | PayPal | ✓ |
- Börse Stuttgart trading venue – Made in Germany
- Free wallet withdrawals for all supported cryptocurrencies
- BaFin-licensed custodian for crypto holdings
- Transparent fee structure starting at 0.35 %
- On the market since 2011 with a significant market presence
- Comprehensive security protocols incl. 2FA and account lock
- 380+ cryptocurrencies tradable
- Savings plan and staking on one platform
The five areas head to head
AI AnalysisFees & Costs
Many users respond positively to the fees and costs. Low fees are highlighted several times in the reviews. Overall, the cost structure is perceived positively from the user perspective.
The reviews present a mixed picture when it comes to fees and costs: on the one hand, low fees are mentioned positively several times; on the other hand, users criticize high fees. According to user reviews, the perception of costs is therefore not consistent.
Usability & User Experience
Users often describe BSDEX as clear and easy to understand, and the intuitive app is also mentioned positively in reviews. At the same time, users report technical hurdles when using the platform, for example when logins are not possible, users have to log in again repeatedly, or the app occasionally freezes.
Users particularly appreciate Kraken’s intuitive app and clear design, which are repeatedly described in reviews as easy to use. According to the reviews, getting started is quick for many users, and overall navigation is also mentioned positively. Some users report that the app does not open immediately, which makes usability appear limited from the perspective of individual reviews.
Features & Offering
Regarding features and the offering, the user data shows a rather reserved picture. Users mainly want more coins and more altcoins; a savings plan, a profit-and-loss display and a dark mode are also mentioned occasionally. According to reviews, a chart display is also sometimes requested.
In the analyzed user reviews, there are only a few recurring statements about features and the offering, which is why this area mainly reveals individual requests. Among other things, users want a candlestick chart, a prediction market, an auto-sell function, a 72-hour timer, and a widget for the app. In addition, some users would like more support for beginners and a calendar. Overall, the feedback mainly shows additional feature requests.
Stability & Security
Regarding stability and reliability, users report in part positively about dependable everyday use. At the same time, reviews mention update problems, app startup difficulties, FaceID errors and repeated logouts. The fact that withdrawals are not possible is also occasionally mentioned in the user data.
Regarding stability and reliability, the analyzed user data mainly contains individual critical feedback. Some users report that the app cannot be opened immediately or that withdrawals are perceived as delayed. Overall, however, the available data is not sufficient, according to the reviews, to derive a clearly reliable user picture for this area.
Customer Support
The support is described by users in several reviews as fast, helpful and competent. Users particularly praise the prompt assistance in direct contact. In individual cases, users would like even more support for specific issues.
When it comes to support, users comparatively often report longer waiting times or no response at all. According to the reviews, missing help and slow reactions are repeatedly criticized, making this area clearly viewed critically from a user perspective. Individual feedback also suggests that issues are not always resolved promptly.
Details
| Baden-Württembergische Wertpapierbörse GmbH | Company | Payward Inc. |
| 2019 | Founded | 2011 |
| Custodian of cryptocurrencies (Boerse Stuttgart Digital Custody GmbH) has a BaFin license. | Regulation | EU: MiCA USA: CFTC UK: FCA |
| € 10 | Minimum Amount | € 1 |
| VideoIdent | KYC | Photo ID |
Verdict
Both providers are practically level in our overall rating (4.1 to 4.2).
On a €1,000 purchase you pay €5.40 less at BSDEX.
BSDEX is valued as the official crypto trading venue of Börse Stuttgart and is considered one of the most trustworthy platforms in the German market. With custody licensed by BaFin through Boerse Stuttgart Digital Custody GmbH, trading fees of 0.35 % and free wallet withdrawals, the platform is viewed positively by security-conscious investors.
The selection of only 10 cryptocurrencies is clearly room for improvement compared with other exchanges. The absence of a savings plan, staking and alternative payment methods beyond SEPA is also occasionally criticized. The 2FA protection via SMS only instead of TOTP is likewise seen as needing improvement.
BSDEX is considered particularly suitable for investors who value a German, regulated infrastructure connected to Börse Stuttgart and want to focus on the main cryptocurrencies such as Bitcoin and Ethereum.
Kraken is considered one of the oldest and most established crypto exchanges and has been active in the market since 2011. With over 380 tradable cryptocurrencies as well as savings plan and staking features, the platform is appreciated by long-term investors. The extensive security protocols, including 2FA and account lock, are rated positively.
The trading fees of 0.99% and total costs of €9.90 per trade are in the middle range compared with cheaper providers. The lack of EU regulation or a BaFin license is occasionally criticized. Cost transparency is regarded as limited, which some users see as room for improvement.
Kraken is considered particularly suitable for investors who value a long-established platform with a wide coin selection and want to use savings plans and staking — even without EU regulation.