21bitcoin vs Kraken Comparison
| 0.79 % | Fees | 0.99 % |
| € 7.90 | Cost for €1,000 | € 9.90 |
| 1 | Cryptos | 380+ |
| SEPA Instant Transfer, SEPA Transfer | Payment Methods | SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card |
| Licensed as a virtual currency service provider according to FM-GwG §32a Para. 2 by the Financial Market Authority of Austria | Regulation | EU: MiCA USA: CFTC UK: FCA |
Pros & Cons
- Transparent fees from 0.79% with no ongoing account charges
- Withdrawals to your own wallet at a flat fee of 0.00001 BTC
- Automatic transfer to your own wallet above defined thresholds
- Savings-plan standing orders are invested in Bitcoin as soon as they arrive
- FMA-licensed as a virtual asset service provider in Austria
- Bitcoin only – the lack of altcoins is criticised by some users
- Two-factor authentication needs work, according to users
- The €15 minimum order is higher than at some competitors
- Over 380 cryptocurrencies available
- Savings plan and staking offered
- On the market since 2011 – one of the oldest crypto exchanges
- Payment methods: SEPA instant bank transfer, PayPal, and credit card
- Wallet transfer fees of approx. €1.49
- Minimum investment possible from €1
- Trading fees of 0.99% could be improved compared with cheaper exchanges
- Total costs of €9.90 per trade occasionally criticized
- Cost transparency is assessed as limited
- No EU regulation or BaFin license available
Score Comparison
User Experiences
AI AnalysisUser reviews paint a broadly positive picture of 21bitcoin. What owners value most is the clean, intuitive app and how easy it is to use, while individual voices see room for improvement on fees and on the feature set.
According to the analyzed user reviews, Kraken is often described as simple and easy to understand, especially with regard to the app and basic usability. At the same time, users mainly report criticism of support-related topics and costs, so the overall picture from a user perspective is mixed.
This analysis is based on 257 user reviews analysed by AI from the Apple App Store, Trustpilot and the Google Play Store. The total number of reviews on each platform may be higher — the platform ratings (star ratings) shown refer to all reviews available there. The ratings displayed reflect users' experiences and do not represent the site operator's own assessment. All information without guarantee. As of: March 2026. This comparison does not constitute investment advice.
Features
| ✓ | Savings plan | ✓ |
| ✓ | Staking | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Automatic wallet transfer | ✓ |
| ✓ | Credit card payment | ✓ |
| ✓ | FMA regulation (Austria) | ✓ |
| ✓ | Web platform | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
| ✓ | SEPA instant transfer | ✓ |
| ✓ | Cost transparency | ✓ |
| ✓ | 2FA security | ✓ |
| ✓ | Account lock | ✓ |
| ✓ | SEPA instant bank transfer | ✓ |
| ✓ | PayPal | ✓ |
| ✓ | Credit card | ✓ |
- Automatic transfer to your own wallet above set amounts
- FMA-regulated and based in Austria
- Fees from 0.79% with full cost transparency
- Deposits via SEPA and SEPA instant transfer
- On the market since 2011 with a significant market presence
- Comprehensive security protocols incl. 2FA and account lock
- 380+ cryptocurrencies tradable
- Savings plan and staking on one platform
Details
| FIOR Digital GmbH | Company | Payward Inc. |
| 2021 | Founded | 2011 |
| Licensed as a virtual currency service provider according to FM-GwG §32a Para. 2 by the Financial Market Authority of Austria | Regulation | EU: MiCA USA: CFTC UK: FCA |
| € 15 | Minimum Amount | € 1 |
| Photo ID | KYC | Photo ID |