21bitcoin vs Kraken Comparison
In our overall rating Kraken leads with 4.2 out of 5 points, ahead of 21bitcoin with 4.0. On disclosed fees Kraken is cheaper: € 10.00 instead of € 12.90 per €1,000 purchase. If you care most about stability and support, 21bitcoin has the better sub-scores. Kraken lists more cryptocurrencies (629) than 21bitcoin (1).
| 1.29 to 1.49 % | Fees | 1 % |
| € 12.90 | Minimum cost per €1,000 | € 10.00 |
| 1 | Cryptos | 629 |
| SEPA Instant Transfer, SEPA Transfer | Payment Methods | SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card |
| MiCAR authorisation of FIOR Digital GmbH as a crypto-asset service provider from the Austrian FMA since 27 November 2025 | Regulation | EU: MiCA USA: CFTC UK: FCA |
Cost comparison
The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.
| € 12.90 | Minimum cost per €1,000 | € 10.00 |
| 1.29 to 1.49 % | Fees | 1 % |
| 1,000 sats | Wallet transfer | € 1.49 |
| Yes | Cost transparency | Limited |
| € 10 | Minimum Amount | € 1 |
| SEPA Instant Transfer, SEPA Transfer | Payment Methods | SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card |
On disclosed fees you pay €2.90 less at Kraken per €1,000 purchase.
Not enough reviews available.
At Kraken the route sets the price: simple buys in the app and on the web cost a fixed fee plus a spread, while Kraken Pro charges maker and taker rates based on your volume over the last 30 days. All Kraken fees for deposits, trading and withdrawals are listed in one table in our guide to Kraken fees.
| Transaction | Cost at Kraken |
|---|---|
| Instant buy, instant sell and recurring buys | 1% plus spread in the price |
| Custom orders in simple mode | 1.5% plus spread |
| Kraken+ (subscription) | no trading fee up to USD 10,000 volume per month, spread and card fees still apply |
| Converting small balances | 3% below the minimum order size |
| Kraken Pro, tier 1 (up to USD 2,500 in 30 days) | 0.40% maker, 0.80% taker |
| Kraken Pro, tier 3 (from USD 10,000) | 0.22% maker, 0.38% taker |
| Kraken Pro, tier 5 (from USD 50,000) | 0.15% maker, 0.30% taker |
| Deposits and withdrawals | depending on method and currency, shown before you confirm |
How to save: Even in tier 1, Kraken Pro at 0.80% taker is cheaper than an instant buy at 1% plus spread, and limit orders as a maker cost 0.40%. If you buy less than USD 10,000 a month, look at Kraken+. See how Kraken compares in our crypto exchange comparison.
Fees as of 1 November 2026 according to the Kraken fee schedule.
You can open a Kraken account through our partner link to Kraken; cryptoticker.io receives a commission when an account is opened. As of 1 November 2026.
Pros & Cons
- 0% service fee in the savings plan from day 8 onwards, with purchases hourly, daily, weekly, every two weeks or monthly
- Instant purchases at a 1.49% service fee, 1.29% with a referral code, with no ongoing account charges
- Euro deposits, account management and Bitcoin custody cost €0, deposits also via SEPA instant transfer
- Limit orders at a target price and variable interest of 1.21% p.a. on the euro balance, paid in Bitcoin on request
- Withdrawals to your own wallet at a flat fee of 0.00001 BTC, automatically once a set balance is reached if you wish
- MiCAR authorisation from Austria’s FMA for FIOR Digital GmbH, decision of 27 November 2025; cold-wallet custody via BitGo Europe GmbH, which holds a MiCAR authorisation from BaFin
- Bitcoin only, the lack of altcoins is criticised by some users
- The 0% in the savings plan only applies from day 8; the first seven days cost 0.99% (0.79% with a referral code)
- Limit orders and instant sales cost 1.49%, a euro withdrawal €1
- Two-factor authentication needs work, according to users
- The €10 minimum order is higher than at some competitors
- MiCA licence from the Central Bank of Ireland since 25 June 2025, valid across the EU
- More than 600 coins, 490 of them directly against the euro (1 November 2026)
- Proof of reserves by auditors, latest Bitcoin coverage 102.9% (30 June 2026)
- Kraken Pro from 0.40% maker and 0.80% taker
- FIDO2 passkeys, Global Settings Lock, ISO/IEC 27001
- On the market since 2011, with savings plan and staking
- Simple buy at 1% plus spread, custom orders 1.5%
- Regular delistings with withdrawal deadlines, most recently 13 tokens on 23 October 2026
- A dust attack in August 2026 led to temporary account freezes
- The low Pro rates require getting used to an order-book interface
Score Comparison
User Experiences
AI AnalysisUser reviews paint a broadly positive picture of 21bitcoin. What owners value most is the clean, intuitive app and how easy it is to use, while individual voices see room for improvement on fees and on the feature set.
According to the analyzed user reviews, Kraken is often described as simple and easy to understand, especially with regard to the app and basic usability. At the same time, users mainly report criticism of support-related topics and costs, so the overall picture from a user perspective is mixed.
Provider details (fees, licences, pros and cons) editorially reviewed: November 2026. This analysis is based on 608 user reviews analysed by AI from the Apple App Store, Trustpilot and the Google Play Store. The total number of reviews on each platform may be higher, the platform ratings (star ratings) shown refer to all reviews available there. The ratings displayed reflect users' experiences and do not represent the site operator's own assessment. All information without guarantee. As of: March 2026. This comparison does not constitute investment advice.
Features
| available | Savings plan | available |
| not available | Staking | available |
| available | Wallet transfer | available |
| available | Automatic wallet transfer | not specified |
| not available | Credit card payment | available |
| available | FMA regulation (Austria) | not specified |
| not available | Web platform | not specified |
| available | Mobile app (iOS/Android) | available |
| available | SEPA instant transfer | available |
| not specified | Cost transparency | not available |
| not specified | 2FA security | available |
| not specified | Account lock | available |
| not specified | PayPal | available |
- Automatic transfer to your own wallet above set amounts
- FMA-regulated and based in Austria
- Service fee of 1.49% on instant purchases, 1.29% with a referral code, 0% in the savings plan from day 8
- Deposits via SEPA and SEPA instant transfer
- Limit orders and 1.21% p.a. interest on the euro balance
- MiCA licence via Ireland, valid in 30 EEA countries
- More than 600 coins, 490 directly against the euro
- Proof of reserves above 100% coverage
- Kraken Pro for low-cost order-book trading
The five areas head to head
AI AnalysisFees & Costs
On fees and costs the picture is mixed. Users describe the pricing as fair, though some point to costs they consider high. A few also note that the tax side has to be organised by the user, and that the resulting tax burden feels heavy.
The reviews present a mixed picture when it comes to fees and costs: on the one hand, low fees are mentioned positively several times; on the other hand, users criticize high fees. According to user reviews, the perception of costs is therefore not consistent.
Usability & User Experience
Reviewers frequently describe the app as intuitive, uncluttered and self-explanatory, and ease of use is the single most praised aspect. A few users report problems getting into their account, but overall usability comes across positively.
Users particularly appreciate Kraken’s intuitive app and clear design, which are repeatedly described in reviews as easy to use. According to the reviews, getting started is quick for many users, and overall navigation is also mentioned positively. Some users report that the app does not open immediately, which makes usability appear limited from the perspective of individual reviews.
Features & Offering
The savings plan is the feature users appreciate most. At the same time they ask for more in several places: additional coins, more savings-plan options, price notifications and a wallet inside the account. Limit orders and weekly savings plans, which some reviews ask for, are now part of the offer according to 21bitcoin.
In the analyzed user reviews, there are only a few recurring statements about features and the offering, which is why this area mainly reveals individual requests. Among other things, users want a candlestick chart, a prediction market, an auto-sell function, a 72-hour timer, and a widget for the app. In addition, some users would like more support for beginners and a calendar. Overall, the feedback mainly shows additional feature requests.
Stability & Security
On stability and reliability, users mostly report trouble-free day-to-day use and describe the app as dependable. Access issues come up occasionally and are the one area some users would like to see improved.
Regarding stability and reliability, the analyzed user data mainly contains individual critical feedback. Some users report that the app cannot be opened immediately or that withdrawals are perceived as delayed. Overall, however, the available data is not sufficient, according to the reviews, to derive a clearly reliable user picture for this area.
Customer Support
Support is frequently described as fast, with users reporting prompt replies. Individual contact channels are occasionally seen as having room for improvement.
When it comes to support, users comparatively often report longer waiting times or no response at all. According to the reviews, missing help and slow reactions are repeatedly criticized, making this area clearly viewed critically from a user perspective. Individual feedback also suggests that issues are not always resolved promptly.
Details
| FIOR Digital GmbH | Company | Payward Europe Solutions Limited |
| 2021 | Founded | 2011 |
| MiCAR authorisation of FIOR Digital GmbH as a crypto-asset service provider from the Austrian FMA since 27 November 2025 | Regulation | EU: MiCA USA: CFTC UK: FCA |
| € 10 | Minimum Amount | € 1 |
| Photo ID | KYC | Photo ID |
Verdict
In our overall rating Kraken leads with 4.2 against 4.0 for 21bitcoin.
On disclosed fees you pay €2.90 less at Kraken per €1,000 purchase.
For most investors Kraken is therefore the better choice.
21bitcoin has established itself as an Austrian Bitcoin app across German-speaking Europe and deals exclusively in Bitcoin. On instant purchases the provider charges a service fee of 1.49%, or 1.29% with a referral code; limit orders and instant sales cost 1.49%, and OTC orders from €100,000 cost 0.49% to 0.99%. In the savings plan no service fee applies from day 8 onwards, while the first seven days cost 0.99%. According to 21bitcoin, euro deposits, account management and Bitcoin custody are free of charge; a euro withdrawal costs €1.
Austria’s Financial Market Authority (FMA) granted FIOR Digital GmbH authorisation as a crypto-asset service provider under Article 63 of the EU’s MiCAR regulation by decision of 27 November 2025, so a clearly identifiable European supervisor stands behind the app. Customer Bitcoin is kept separate from the company’s own holdings; the cold-wallet keys are held by BitGo Europe GmbH, which itself holds a MiCAR authorisation from BaFin.
The savings-plan approach is refreshingly uncomplicated: purchases run hourly, daily, weekly, every two weeks or monthly from the euro balance, and the flat wallet-transfer fee of 0.00001 BTC is widely seen as fair. Users single out the automatic transfer to a personal wallet above defined thresholds as a genuinely useful security feature. 21bitcoin now also offers limit orders at a target price and variable interest of 1.21% p.a. on the euro balance; the interest is granted by Volksbank Raiffeisenbank Bayern Mitte eG, and 21bitcoin converts it into Bitcoin free of charge on request.
Because Bitcoin is the only asset on offer, 21bitcoin is not aimed at investors who want a broad crypto portfolio, a limitation some users do point out. Two-factor authentication in the app and the €10 minimum order are also seen as leaving room for improvement. That makes 21bitcoin a good fit for Bitcoin-focused investors in German-speaking Europe who save regularly and care about automatic wallet transfers and Austrian regulation.
In short: Kraken is one of the oldest crypto exchanges in the world, active since 2011 and licensed under MiCA in the EEA. More than 600 coins, 490 of them directly against the euro, a regular proof of reserves and strong security features speak for the platform. The simple buy costs 1% plus spread; on the Kraken Pro order book you pay from 0.40% as a maker and 0.80% as a taker.
Is Kraken safe and licensed in the EU?
Yes, Kraken may serve customers across the EU. In the EEA, Kraken operates through Payward Europe Solutions Limited, based in Dublin, licensed under MiCA since 25 June 2025 and supervised by the Central Bank of Ireland. Through the EU passport the licence covers 30 EEA countries, including Germany, France and Spain (ESMA register, file of 30 October 2026). It covers custody, exchanging crypto for money and for other crypto, order execution and transfers, among other services. Kraken's parent Payward agreed on 14 October 2026 to buy Lithuania's Saldo Bank; closing is planned for 2027 and needs regulatory approval (our report on the deal).
Reserves and security: Kraken has its proof of reserves prepared regularly by auditors. The snapshot of 30 June 2026 shows coverage of 102.9% for Bitcoin, 100.5% for Ether, 100.6% for Solana and 102.3% for XRP, and 105% or more each for USDC and USDT. Kraken is certified to ISO/IEC 27001:2022, offers two-factor authentication with FIDO2 passkeys and a Global Settings Lock, and does not recover accounts by phone or SMS.
Account freezes and delistings: Between 17 and 24 August 2026, Kraken customers received almost 12,000 tiny deposits from wallets that analytics firms attribute to the sanctioned exchange HTX. Sanctions screening temporarily froze affected accounts; access has since been restored (our report on the dust attack). Kraken also removes tokens from trading regularly, most recently 13 tokens on 23 October 2026; withdrawal deadlines and steps are in our delisting report.
What you can do yourself: turn on a passkey or two-factor authentication and the Global Settings Lock, leave tiny deposits of unknown origin untouched and keep larger amounts on your own hardware wallet.
Who is Kraken for?
Kraken suits investors who want a long-established exchange with a wide choice of euro pairs, a savings plan and staking. Regular traders save with Kraken Pro. Since 26 October 2026, EEA customers with a derivatives account can also trade bitcoin and ether options there after an appropriateness assessment, provided by Cyprus-based Payward Europe Digital Solutions (CY) Limited under CySEC supervision. For simple euro trading, Bitvavo is cheaper, and Coinbase is an alternative with a listed parent company. All licensed providers are listed in our comparison of regulated crypto exchanges.