justTrade vs Kraken Pro Comparison
| 0 % | Fees | 0.4 % |
| € 7.00 | Cost for €1,000 | € 4.10 |
| 27 | Cryptos | 380+ |
| SEPA Transfer | Payment Methods | SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card |
| The justTRADE service is provided by Sutor Bank, which has a BaFin license for deposit and financial commission business. | Regulation | - EU: MiCA - USA: CFTC - UK: FCA |
Cost comparison
The basis is a Bitcoin purchase worth €1,000, including all fees and spreads.
| € 7.00 | Cost for €1,000 | € 4.10 |
| 0 % | Fees | 0.4 % |
| – | Wallet transfer | € 1.49 |
| Yes | Cost transparency | Yes |
| € 50 | Minimum Amount | € 5 |
| SEPA Transfer | Payment Methods | SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card |
On a €1,000 purchase you pay €2.90 less at Kraken Pro.
Pros & Cons
- 0 % explicit trading fees – costs arise only through the spread
- 27 cryptocurrencies tradable as real coins
- Staking is offered for crypto ETPs
- Savings plans available for crypto and securities
- Service handled via the BaFin-licensed Sutor Bank
- Stocks and ETFs also tradable as a neobroker
- Wallet transfer to personal wallets not possible – occasionally criticized by users
- SMS-based 2FA security – extended options room for improvement
- Minimum deposit of 50 € is room for improvement compared with other brokers
- Volume-based maker/taker fees from 0.25% / 0.40%
- Pro order types: stop-loss, take-profit, trailing stop, iceberg, OCO
- Margin trading up to 5x (selected pairs up to 10x)
- Full-featured API: REST and WebSocket v2 incl. Level 3 order book
- Shared account with standard Kraken -- no transfer required
- Active in the market since 2011 with unchanged security record
- Learning curve compared to the standard interface has room for improvement
- Margin availability regionally restricted within the EEA
- Futures run on a separate derivatives platform with own onboarding
- Lowest fee tiers only reachable from high 30-day volume onward
User Experiences
AI AnalysisAccording to 220 analyzed user reviews, justTRADE is especially appreciated for its clear app layout, easy operation, and fast processes. At the same time, users occasionally report technical friction around app display, login, and stability, so based on user data the overall experience is mixed with a positive tendency.
No separate analysis -- based on Kraken.
This analysis is based on 220 user reviews evaluated by AI from Trustpilot, Google Play Store. The total number of reviews on the respective platforms may be higher — the platform ratings (star ratings) shown refer to all reviews available there. The reviews presented reflect users’ experiences and do not constitute an independent assessment by the website operator. All information without guarantee. As of: March 2026. This comparison does not constitute investment advice.
Features
| ✓ | Savings plan | ✓ |
| ✓ | Staking (via ETPs) | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Credit card payment | ✓ |
| ✓ | BaFin regulation (Sutor Bank) | ✓ |
| ✓ | Web platform | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
| ✓ | Stocks & ETFs | ✓ |
| ✓ | SEPA transfer | ✓ |
| ✓ | Maker/Taker Model | ✓ |
| ✓ | Margin Trading | ✓ |
| ✓ | Futures/Derivatives | ✓ |
| ✓ | Order Types | ✓ |
| ✓ | API | ✓ |
| ✓ | Charts | ✓ |
| ✓ | Mobile App (Pro Mode) | ✓ |
| ✓ | Asset Selection | ✓ |
| ✓ | 2FA Security | ✓ |
| ✓ | Cold Storage | ✓ |
- No explicit trading fees – only spread-based costs
- Trading secured via the BaFin-licensed Sutor Bank
- Neobroker with stocks, ETFs, and crypto on one platform
- Blockpit discount (20 %) for crypto tax reports
- Volume-based fee model from 0.25% maker / 0.40% taker
- Pro order types including iceberg and OCO bracket
- Margin trading with up to 5x leverage across 150+ markets
- API access for REST and WebSocket v2
The five areas head to head
AI AnalysisFees & Costs
When it comes to fees and costs, the overall sentiment in the reviews is rather positive. Users occasionally describe justTRADE as inexpensive and highlight the pricing level positively in their feedback. However, concrete cost information should always be considered in comparison with the fees stated by the provider.
No separate analysis -- based on Kraken.
Usability & User Experience
Users particularly appreciate the clear design and uncomplicated use of the justTRADE app. According to reviews, the interface is often described as clearly structured and easy to understand. In some cases, usability on larger devices is seen as room for improvement, and users would like to see features such as a tablet mode, dark mode, and more sorting options.
No separate analysis -- based on Kraken.
Features & Offering
According to the user data, only a limited number of specific comments are available on features and the offering. It is occasionally mentioned that order functions are room for improvement from the user perspective, and users would like more stop-loss options, a longer timer, and instant deposits. Overall, the offering is commented on rather briefly in the reviews, so no consistent picture can be derived from user opinions here.
No separate analysis -- based on Kraken.
Stability & Security
The user reviews do not show a completely consistent picture when it comes to stability and reliability. Users do report fast execution, but app crashes, login problems, slow charts, display errors, and difficulties with two-factor authentication are occasionally criticized. According to user data, this area therefore appears to have room for improvement in some respects.
No separate analysis -- based on Kraken.
Customer Support
Users repeatedly describe support as fast. According to reviews, inquiries sometimes receive a reply in a timely manner, which is highlighted positively in user feedback. Overall, customer service leaves a predominantly positive impression based on the analyzed responses.
No separate analysis -- based on Kraken.
Details
| JT Technologies GmbH | Company | Payward Inc. |
| 2019 | Founded | 2011 |
| The justTRADE service is provided by Sutor Bank, which has a BaFin license for deposit and financial commission business. | Regulation | - EU: MiCA - USA: CFTC - UK: FCA |
| € 50 | Minimum Amount | € 5 |
| VideoIdent | KYC | Photo ID, VideoIdent |
Verdict
In our overall rating Kraken Pro leads with 4.4 against 3.0 for justTrade.
On a €1,000 purchase you pay €2.90 less at Kraken Pro.
For most investors Kraken Pro is therefore the better choice.
In the DACH region, justTrade is primarily perceived for its fee-free trading model: there are no explicit trading fees, and costs arise exclusively through the spread. With 27 tradable cryptocurrencies as real coins, the broker offers a solid range, processed via the BaFin-licensed Sutor Bank. For cost-conscious investors who also want to trade stocks and ETFs alongside crypto, justTrade is considered one of the cheapest options.
Also appreciated is the ability to set up crypto savings plans, as well as the 20-% discount at Blockpit for crypto tax reports. The platform can be used via both app and web and is aimed at investors who prefer an uncomplicated trading environment. Staking via crypto ETPs is seen as a useful addition.
However, wallet transfers to personal wallets are not possible, which is occasionally criticized by users. The minimum deposit of 50 € and the SMS-based 2FA are also considered room for improvement. justTrade is therefore particularly suitable for price-conscious beginners and occasional investors looking for inexpensive access to crypto and securities in a regulated German environment.
Kraken Pro is the separate trading interface from Kraken (pro.kraken.com and Pro mode in the mobile app) and is aimed at active traders. Unlike the standard platform with flat 0.99% fees, the volume-based maker/taker model applies here, starting at 0.25% maker and 0.40% taker, decreasing as 30-day volume rises. Account, verification, and asset balances are shared between both interfaces.
The order set covers market, limit, stop-loss, take-profit, trailing stop, iceberg orders, and bracket/OCO combinations. Margin trading is offered with up to 5x leverage depending on the pair, with selected assets reaching 10x. The availability of margin and derivatives is tied to MiFID II requirements in some EEA countries and is handled via Payward Europe Digital Solutions. Charts, order book, and API access (REST and WebSocket v2) are described in user reviews as sufficient for active strategies; the learning curve compared to the standard interface is occasionally criticized.
Kraken Pro is considered particularly suitable for active traders who value pro order types, lower volume-based fees, and margin features. Those primarily looking for savings plans or simple spot investing will find a more fitting setup on the standard interface. This comparison does not constitute investment advice.