crypto.com vs XTB Comparison
In our overall rating XTB leads with 4.5 out of 5 points, ahead of crypto.com with 4.2. XTB has the better score in all five sub-ratings. XTB has been on the market longer, founded in 2002, while crypto.com followed in 2016.
| 0.8 % | Fees | 0% commission on crypto Contracts for Difference; costs apply through spreads and swap fees. |
| € 8.00 | Minimum cost per €1,000 | Not comparable (spread-based) |
| 400+ | Cryptos | 30+ crypto Contracts for Difference |
| SEPA Instant Transfer, SEPA Transfer, Credit Card | Payment Methods | SEPA/bank transfer (free), credit/debit card, PayPal (0.85% fee); card fees vary by country |
| Fully MiCA Compliant | Regulation | Regulated by the KNF (Poland), CySEC (Cyprus), FCA (UK) and others; locally supervised through its EU branches |

Cost comparison
The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.
| € 8.00 | Minimum cost per €1,000 | Not comparable (spread-based) |
| 0.8 % | Fees | 0% commission on crypto Contracts for Difference; costs apply through spreads and swap fees. |
| € 44.81 | Wallet transfer | - |
| No | Cost transparency | Variable spreads |
| € 3 | Minimum Amount | 0 € (no minimum deposit) |
| SEPA Instant Transfer, SEPA Transfer, Credit Card | Payment Methods | SEPA/bank transfer (free), credit/debit card, PayPal (0.85% fee); card fees vary by country |
In the Crypto.com App, users in the European Economic Area pay a fixed fee per purchase; the trade preview shows the exact fee before you confirm. EUR deposits by bank transfer are free.
| Transaction | Cost at Crypto.com |
|---|---|
| Purchase with EUR balance | 0.80% |
| Crypto-to-crypto exchange | 0.80% |
| Purchase by debit or credit card | up to 4% |
| EUR deposit by bank transfer | free |
| EUR withdrawal via SEPA | EUR 1 per withdrawal, minimum EUR 80 |
| Sending crypto to other Crypto.com users | free |
| Crypto withdrawal to an external address | network fee per coin and network |
| Level Up Plus subscription, no trading fee on up to US$20,000 a month | €3.99 a month or €39.90 a year |
| Level Up Pro subscription, no trading fee on up to US$50,000 a month | €24.99 a month or €249.90 a year |
| Visa card: payments in a foreign currency outside the EU and UK | 2% on Midnight, on Ruby above €400 and on Jade and Indigo above €800 a month (since 1 October 2026) |
| Visa card without spending after twelve months | €6 a month (since 1 October 2026) |
How to save: Deposit by bank transfer and buy with your EUR balance instead of a card: on EUR 1,000 that is EUR 8 instead of up to EUR 40. Bundle EUR withdrawals, since each costs EUR 1. Frequent traders should look at the Level Up subscription: Plus waives the 0.80% on up to US$20,000 of trading a month and pays for itself from roughly €500 of purchases a month; according to Crypto.com, spreads may still apply. We compare exchanges with maker and taker fees in our crypto exchange comparison.
As of 1 November 2026 according to the Crypto.com Help Center, Fees & Limits (EEA), the Visa card fee overview for Europe and the Level Up page for the EEA.
Not enough reviews available.
Pros & Cons
- Over 400 cryptocurrencies available
- Own Visa prepaid card with crypto cashback: from the Plus tier (formerly Ruby) 1.5% on up to US$750 of card spending a month, up to 4.5% in the top tiers
- Savings plan and staking are offered
- Free EUR deposits by SEPA transfer, plus Apple Pay and Google Pay
- Minimum investment possible from €3
- MiCA licence from Malta's MFSA since 27 January 2025, plus licences as an e-money institution and investment firm
- Card purchases cost up to 4%
- EUR withdrawals via SEPA cost EUR 1, minimum EUR 80
- Cost transparency is rated as limited
- 0.80% fee per purchase in the app
- Cashback only on paid tiers: the free Midnight card earns 0%, Level Up Plus costs €3.99 a month
- Higher card fees since 1 October 2026: a 2% foreign transaction fee outside the EU and UK now also applies to Ruby (above €400 a month) and Jade and Indigo (above €800), and an unused card costs €6 a month after twelve months

- Broad multi-asset offering: more than 40 crypto Contracts for Differences plus more than 12,800 instruments across stocks, ETFs, forex, commodities and indices
- Long and short crypto positions with leverage up to 1:2, plus stop-loss and take-profit
- 0% commission on real stocks and ETFs up to €100,000 in monthly trading volume
- Established, publicly listed broker with 20+ years of history and multi-regulator oversight
- Locally regulated European branches with support in the local language, plus extensive educational resources
- Crypto is offered only as Contracts for Differences: no option to buy and hold real coins, so XTB suits traders seeking price exposure rather than investors wanting to own and withdraw crypto
- Because positions are Contracts for Differences, transferring crypto to a personal wallet isn't possible (expected for this product type, but a limitation if self-custody is your goal)
- 77% of retail investor accounts lose money when trading CFDs with XTB Limited (EU); at XTB UK the figure is 74%
Score Comparison
User Experiences
AI AnalysisBased on the analyzed user data, crypto.com is especially valued for its intuitive and easy-to-navigate app. At the same time, user reviews more often report room for improvement regarding fees, support, and individual account or login issues, which means the overall picture varies noticeably depending on how it is used.

According to the analyzed user reviews, the overall picture of XTB is mixed. Users particularly appreciate the clear, easy-to-understand interface; however, in terms of support, fees, and technical reliability, users occasionally report critical experiences.
Provider details (fees, licences, pros and cons) editorially reviewed: November 2026. This analysis is based on 1674 user reviews evaluated by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher, the platform ratings (star ratings) shown refer to all reviews available there. The ratings shown reflect users' experiences and do not represent our own assessment by the site operator. All information without guarantee. Status: March 2026. This comparison does not constitute investment advice.
Features
| available | Savings plan | available |
| available | Staking | not available |
| not available | Wallet transfer | not available |
| not available | Cost transparency | not specified |
| not available | 2FA security | not specified |
| available | Anti-phishing code | not specified |
| available | SEPA instant transfer | not specified |
| available | Credit card | not specified |
| available | Mobile app (iOS/Android) | not specified |
| not available | Web platform | not specified |
| not specified | Card | available |
| not specified | Futures trading | not available |
| not specified | Copy trading | not available |
| not specified | Tax export | available |
| not specified | Demo mode | available |
| not specified | Education area | available |
- Visa prepaid card with crypto cashback
- 400+ cryptocurrencies available
- Savings plan and staking on one platform
- On the market since 2016
- MiCA-licensed by the MFSA Malta since January 2025, valid across the EU

- More than 20 years on the market and over 2.9 million customers
- Interest on uninvested balances in different currencies
- XTB Card and payment account as additional features for private customers
- New: more than 180 options on US stocks and ETFs
The five areas head to head
AI AnalysisFees & Costs
According to reviews, the fees at crypto.com are viewed critically more often than average. Users report high costs and, in some cases, a high spread. Overall, this area is described critically in the user data.

When it comes to fees, the user picture is rather critical: according to reviews, the fee structure is occasionally perceived as high, while some users rate the value for money positively.
Usability & User Experience
Users particularly appreciate crypto.com's intuitive app and simple operation. According to reviews, the interface is often described as clear and easy to understand, which stands out positively, especially for newcomers. However, frequent updates and the associated changes are occasionally described as room for improvement.

Users mostly describe the app as clear, well structured, and easy to use. Verification is perceived by some users as quick, which makes getting started easier. In some cases, the registration process is described as confusing.
Features & Offering
Overall, the user data contains only limited recurring statements about features and the offering. Individual users praise options such as Visa cashback and Learn-&-Earn features. In addition, users would like to see more coins, extra portfolio filters, a German language setting, an iPad version, and a tax tool.

From the users’ perspective, there is above all a wish for expanded features: more indicators, a risk-reward ratio, and more flexibility when moving charts and setting take-profit/stop-loss. Some users also want partial closing of positions, a clearer presentation, and continuous trading around the clock.
Stability & Security
Regarding stability and reliability, users primarily report login issues, being unable to log in, and in some cases blocked withdrawals. There are also individual comments about constant or mandatory updates in the user data. Overall, this results in a rather critical picture of reliability.

Regarding stability and reliability, users repeatedly mention technical weaknesses of the app in their reviews. App stability is occasionally described as room for improvement, for example in the display of charts and indicators. Some users also mention a chart display that is sometimes unclear.
Customer Support
When it comes to support, the user reviews paint a predominantly critical picture. Users report comparatively often about poor support or that no support was reachable. Customer service is therefore clearly viewed critically in the analyzed user data.

In terms of support, users repeatedly describe accessibility as room for improvement; in some cases, missing responses are mentioned. The payout process is also criticized in individual reports. Overall, customer service is rated rather cautiously according to user reviews.
Details
| Foris DAX MT Limited | Company | XTB S.A. |
| 2016 | Founded | 2002 |
| Fully MiCA Compliant | Regulation | Regulated by the KNF (Poland), CySEC (Cyprus), FCA (UK) and others; locally supervised through its EU branches |
| € 3 | Minimum Amount | 0 € (no minimum deposit) |
| Photo ID | KYC | Photo ID, fully digital verification |
Verdict
In our overall rating XTB leads with 4.5 against 4.2 for crypto.com.
For most investors XTB is therefore the better choice.
Crypto.com is especially valued for its own Visa card with cashback program, which is considered a unique selling point in the crypto market. With more than 400 tradable cryptocurrencies, savings plans, and staking, the platform, active since 2016, offers a broad range of services. The minimum investment starting at €3 is seen as particularly beginner-friendly.
In Germany, Crypto.com operates under the MiCA licence that the Malta Financial Services Authority (MFSA) granted to Foris DAX MT Limited on 27 January 2025 and which applies across the EU, so no separate BaFin licence is required. According to Crypto.com, a purchase in the app costs 0.80%, up to 4% by card, and a EUR withdrawal via SEPA costs EUR 1. Users occasionally criticise the limited cost transparency.
The card terms changed in 2026: cashback is only paid on the paid tiers, with Level Up Plus at €3.99 a month earning 1.5% on up to US$750 of card spending a month and the top tiers up to 4.5%; the free Midnight card earns 0%. Since 1 October 2026, Ruby, Jade and Indigo also pay a 2% foreign transaction fee outside the EU and UK above a monthly allowance of €400 or €800, and a card without spending costs €6 a month after twelve months.
Crypto.com is mainly considered suitable for users who want to actively use the Visa card with cashback and are prepared to pay for a Level Up tier.
XTB stands out as an established, publicly listed multi-asset broker with more than 20 years of market experience and over 2.9 million clients. Its main strengths are a clear, easy-to-use interface and an unusually broad offering of more than 12,800 instruments, including more than 40 crypto Contracts for Differences alongside real stocks, ETFs, forex and commodities. The 0% commission on stocks and ETFs up to €100,000 in monthly volume, the XTB card and payment account, locally regulated European branches with support in the local language, and the depth of educational material all add to its appeal.
The key thing to understand is how XTB offers crypto: as Contract for Differences rather than as actual coins. That's a deliberate product design, not a defect: Contracts for Differences let you go long or short with leverage and built-in risk controls. But it does mean you never own the underlying crypto and can't move it to a personal wallet. For real crypto assets, the Cypriot entity XTB Limited has held a MiCA authorisation from CySEC since December 2025; XTB S.A., which serves clients in Germany, France and Spain among others, still offers crypto as Contracts for Differences. If your goal is self-custody or long-term holding of real coins, a dedicated crypto platform fits better; if you want regulated, flexible price exposure within a single multi-asset account, XTB's approach is a sensible match. Some users also note room for improvement in support responsiveness and app stability.
Overall, XTB is best suited to investors who want a regulated, broadly positioned broker with locally supervised European branches, strong stock and ETF conditions, and integrated crypto Contracts for Differences trading, and who value a simple, clear and intuitive interface over direct crypto ownership.
**Contracts for Differences are complex instruments and come with a high risk of losing money rapidly due to leverage. 77% of retail investor accounts lose money when trading CFDs with the EU entity XTB Limited, and 74% with XTB UK. You should consider whether you understand how Contracts for Differences work and whether you can afford to take the high risk of losing your money.
