crypto.com vs KuCoin Comparison
In our overall rating crypto.com leads with 4.2 out of 5 points, ahead of KuCoin with 3.9. Our table lists the trading fee as “0.8 %” for crypto.com and “0.1% maker/taker (spot)” for KuCoin. KuCoin has the better score in all five sub-ratings. crypto.com has been on the market longer, founded in 2016, while KuCoin followed in 2017.
| 0.8 % | Fees | 0.1% maker/taker (spot) |
| € 8.00 | Minimum cost per €1,000 | — |
| 400+ | Cryptos | — |
| SEPA Instant Transfer, SEPA Transfer, Credit Card | Payment Methods | — |
| Fully MiCA Compliant | Regulation | MiCA licence from the FMA (Austria) since 27 Nov 2025, FMA does not yet permit commencement of operations |

Cost comparison
The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.
| € 8.00 | Minimum cost per €1,000 | — |
| 0.8 % | Fees | 0.1% maker/taker (spot) |
| € 44.81 | Wallet transfer | — |
| No | Cost transparency | — |
| € 3 | Minimum Amount | €10 per order (BTC/EUR) |
| SEPA Instant Transfer, SEPA Transfer, Credit Card | Payment Methods | — |
In the Crypto.com App, users in the European Economic Area pay a fixed fee per purchase; the trade preview shows the exact fee before you confirm. EUR deposits by bank transfer are free.
| Transaction | Cost at Crypto.com |
|---|---|
| Purchase with EUR balance | 0.80% |
| Crypto-to-crypto exchange | 0.80% |
| Purchase by debit or credit card | up to 4% |
| EUR deposit by bank transfer | free |
| EUR withdrawal via SEPA | EUR 1 per withdrawal, minimum EUR 80 |
| Sending crypto to other Crypto.com users | free |
| Crypto withdrawal to an external address | network fee per coin and network |
| Level Up Plus subscription, no trading fee on up to US$20,000 a month | €3.99 a month or €39.90 a year |
| Level Up Pro subscription, no trading fee on up to US$50,000 a month | €24.99 a month or €249.90 a year |
| Visa card: payments in a foreign currency outside the EU and UK | 2% on Midnight, on Ruby above €400 and on Jade and Indigo above €800 a month (since 1 October 2026) |
| Visa card without spending after twelve months | €6 a month (since 1 October 2026) |
How to save: Deposit by bank transfer and buy with your EUR balance instead of a card: on EUR 1,000 that is EUR 8 instead of up to EUR 40. Bundle EUR withdrawals, since each costs EUR 1. Frequent traders should look at the Level Up subscription: Plus waives the 0.80% on up to US$20,000 of trading a month and pays for itself from roughly €500 of purchases a month; according to Crypto.com, spreads may still apply. We compare exchanges with maker and taker fees in our crypto exchange comparison.
As of 1 November 2026 according to the Crypto.com Help Center, Fees & Limits (EEA), the Visa card fee overview for Europe and the Level Up page for the EEA.
Note, as of 1 November 2026: KuCoin EU states on its website that trading and deposits have been suspended since 4 February 2026. The table shows the rates KuCoin EU lists in its fee schedule.
| Transaction | Cost at KuCoin EU |
|---|---|
| Spot trading, base tier VIP 0 | 0.1% maker, 0.1% taker |
| Spot trading, VIP 3 | 0.075% maker, 0.09% taker |
| Spot trading, VIP 6 | 0.025% maker, 0.05% taker |
| Spot trading, VIP 12 | 0% maker, 0.025% taker |
| EUR deposits and withdrawals | via SEPA and SEPA Instant, fee shown before the withdrawal |
| Crypto withdrawals | network fee per coin |
How to save: Rates fall as your VIP tier rises. Users who already hold VIP status at another exchange can apply at KuCoin EU for a tier two levels higher for 60 days. We compare MiCA-licensed exchanges that are open for trading in our crypto exchange comparison.
Fees as of 1 November 2026 according to KuCoin EU VIP tiers and fees.
Pros & Cons
- Over 400 cryptocurrencies available
- Own Visa prepaid card with crypto cashback: from the Plus tier (formerly Ruby) 1.5% on up to US$750 of card spending a month, up to 4.5% in the top tiers
- Savings plan and staking are offered
- Free EUR deposits by SEPA transfer, plus Apple Pay and Google Pay
- Minimum investment possible from €3
- MiCA licence from Malta's MFSA since 27 January 2025, plus licences as an e-money institution and investment firm
- Card purchases cost up to 4%
- EUR withdrawals via SEPA cost EUR 1, minimum EUR 80
- Cost transparency is rated as limited
- 0.80% fee per purchase in the app
- Cashback only on paid tiers: the free Midnight card earns 0%, Level Up Plus costs €3.99 a month
- Higher card fees since 1 October 2026: a 2% foreign transaction fee outside the EU and UK now also applies to Ruby (above €400 a month) and Jade and Indigo (above €800), and an unused card costs €6 a month after twelve months

- More than 800 coins worldwide, one of the largest altcoin selections
- Spot fees from 0.1% maker and taker, 0% maker from VIP 8
- MiCA licence from the FMA for KuCoin EU since 27 November 2025, valid across the EEA
- Futures, trading bots and earn products in the international offering
- Trading and deposits at KuCoin EU paused since 4 February 2026 (as of 1 November 2026)
- According to the FMA, operations may only start once further governance and management requirements are met
- Guilty plea in the US in January 2025, $297 million penalty
Score Comparison
User Experiences
AI AnalysisBased on the analyzed user data, crypto.com is especially valued for its intuitive and easy-to-navigate app. At the same time, user reviews more often report room for improvement regarding fees, support, and individual account or login issues, which means the overall picture varies noticeably depending on how it is used.

Provider details (fees, licences, pros and cons) editorially reviewed: November 2026. This analysis is based on 1674 user reviews evaluated by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher, the platform ratings (star ratings) shown refer to all reviews available there. The ratings shown reflect users' experiences and do not represent our own assessment by the site operator. All information without guarantee. Status: March 2026. This comparison does not constitute investment advice.
Features
| available | Savings plan | not specified |
| available | Staking | not specified |
| not available | Wallet transfer | not specified |
| not available | Cost transparency | not specified |
| not available | 2FA security | not specified |
| available | Anti-phishing code | not specified |
| available | SEPA instant transfer | not specified |
| available | Credit card | not specified |
| available | Mobile app (iOS/Android) | not specified |
| not available | Web platform | not specified |
- Visa prepaid card with crypto cashback
- 400+ cryptocurrencies available
- Savings plan and staking on one platform
- On the market since 2016
- MiCA-licensed by the MFSA Malta since January 2025, valid across the EU

- Altcoin exchange with more than 800 coins worldwide
- MiCA licence from the FMA for KuCoin EU, trading there paused since February 2026
The five areas head to head
AI AnalysisFees & Costs
According to reviews, the fees at crypto.com are viewed critically more often than average. Users report high costs and, in some cases, a high spread. Overall, this area is described critically in the user data.

Spot at KuCoin EU: 0.1% maker and 0.1% taker in the base tier, falling with the VIP tier to 0% maker and 0.025% taker. According to KuCoin EU, trading and deposits have been suspended since 4 February 2026 (as of 1 November 2026).
Usability & User Experience
Users particularly appreciate crypto.com's intuitive app and simple operation. According to reviews, the interface is often described as clear and easy to understand, which stands out positively, especially for newcomers. However, frequent updates and the associated changes are occasionally described as room for improvement.

Not enough reviews available.
Features & Offering
Overall, the user data contains only limited recurring statements about features and the offering. Individual users praise options such as Visa cashback and Learn-&-Earn features. In addition, users would like to see more coins, extra portfolio filters, a German language setting, an iPad version, and a tax tool.

Not enough reviews available.
Stability & Security
Regarding stability and reliability, users primarily report login issues, being unable to log in, and in some cases blocked withdrawals. There are also individual comments about constant or mandatory updates in the user data. Overall, this results in a rather critical picture of reliability.

Not enough reviews available.
Customer Support
When it comes to support, the user reviews paint a predominantly critical picture. Users report comparatively often about poor support or that no support was reachable. Customer service is therefore clearly viewed critically in the analyzed user data.

Not enough reviews available.
Details
| Foris DAX MT Limited | Company | KuCoin EU Exchange GmbH |
| 2016 | Founded | 2017 |
| Fully MiCA Compliant | Regulation | MiCA licence from the FMA (Austria) since 27 Nov 2025, FMA does not yet permit commencement of operations |
| € 3 | Minimum Amount | €10 per order (BTC/EUR) |
| Photo ID | KYC | — |
Verdict
In our overall rating crypto.com leads with 4.2 against 3.9 for KuCoin.
For most investors crypto.com is therefore the better choice.
Crypto.com is especially valued for its own Visa card with cashback program, which is considered a unique selling point in the crypto market. With more than 400 tradable cryptocurrencies, savings plans, and staking, the platform, active since 2016, offers a broad range of services. The minimum investment starting at €3 is seen as particularly beginner-friendly.
In Germany, Crypto.com operates under the MiCA licence that the Malta Financial Services Authority (MFSA) granted to Foris DAX MT Limited on 27 January 2025 and which applies across the EU, so no separate BaFin licence is required. According to Crypto.com, a purchase in the app costs 0.80%, up to 4% by card, and a EUR withdrawal via SEPA costs EUR 1. Users occasionally criticise the limited cost transparency.
The card terms changed in 2026: cashback is only paid on the paid tiers, with Level Up Plus at €3.99 a month earning 1.5% on up to US$750 of card spending a month and the top tiers up to 4.5%; the free Midnight card earns 0%. Since 1 October 2026, Ruby, Jade and Indigo also pay a 2% foreign transaction fee outside the EU and UK above a monthly allowance of €400 or €800, and a card without spending costs €6 a month after twelve months.
Crypto.com is mainly considered suitable for users who want to actively use the Visa card with cashback and are prepared to pay for a Level Up tier.
In short: KuCoin is popular with altcoin traders: more than 800 coins worldwide, spot trading from 0.1%, plus futures, trading bots and earn products. For investors in the EU, KuCoin EU is responsible, the European company with a MiCA licence from Austria. Trading and deposits there have been paused since 4 February 2026. If you are looking for an account to trade today, choose an exchange that is fully operating.
Is KuCoin safe and licensed in the EU?
The licence is in place, trading at KuCoin EU is paused. KuCoin EU Exchange GmbH, based in Vienna, has been authorised as a crypto-asset service provider under Article 63 of MiCA since 27 November 2025, granted by Austria's Financial Market Authority (FMA). Through the EU passport the licence covers 29 EEA countries, including Germany, France and Spain (ESMA register, file of 30 October 2026). It covers custody, exchanging crypto-assets for funds and for other crypto-assets, placing and transfers.
Why trading is paused: On its website, KuCoin EU states that trading and deposits have been suspended since 4 February 2026 (as of 1 November 2026). The FMA ordered a ban on new business on 19 February 2026 because the money laundering and sanctions officer posts were no longer filled, and lifted it on 18 May 2026. Under a decision of 18 February 2026, however, KuCoin EU may only start operating once all supervisory requirements are met, in particular on governance and on filling further key positions in management (FMA notice). The FMA had not published any newer decision by 1 November 2026.
Track record: In January 2025, KuCoin's parent company Peken Global pleaded guilty in the US to operating an unlicensed money transmitting business, paid $297 million and withdrew from the US for at least two years (our report). In October 2026 South Korea blocked access to KuCoin because the exchange is not registered there (South Korea blocks 27 exchanges).
What you can do yourself: if you still hold funds at KuCoin, read the notices in your account, turn on two-factor authentication and a withdrawal address whitelist, and keep larger amounts in your own wallet, for example a hardware wallet.
Who is KuCoin for?
KuCoin suits experienced altcoin traders who want a very large choice of small coins and who live in a country where KuCoin accepts customers. For trading from the EU, exchanges with a MiCA licence and full operations are the better fit, such as Bybit EU, OKX, Kraken or Bitvavo. All licensed providers are listed in our comparison of regulated crypto exchanges.