crypto.com vs Kraken Pro Comparison
In our overall rating Kraken Pro leads with 4.4 out of 5 points, ahead of crypto.com with 4.2. On disclosed fees the two are level, € 8.00 at crypto.com and € 8.00 at Kraken Pro per €1,000 purchase. crypto.com lists more than 400 cryptocurrencies, Kraken Pro 629.
| 0.8 % | Fees | 0.8 % |
| € 8.00 | Minimum cost per €1,000 | € 8.00 |
| 400+ | Cryptos | 629 |
| SEPA Instant Transfer, SEPA Transfer, Credit Card | Payment Methods | SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card |
| Fully MiCA Compliant | Regulation | - EU: MiCA - USA: CFTC - UK: FCA |
Cost comparison
The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.
| € 8.00 | Minimum cost per €1,000 | € 8.00 |
| 0.8 % | Fees | 0.8 % |
| € 44.81 | Wallet transfer | € 1.49 |
| No | Cost transparency | Yes |
| € 3 | Minimum Amount | € 5 |
| SEPA Instant Transfer, SEPA Transfer, Credit Card | Payment Methods | SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card |
On disclosed fees there is nothing between the two providers.
In the Crypto.com App, users in the European Economic Area pay a fixed fee per purchase; the trade preview shows the exact fee before you confirm. EUR deposits by bank transfer are free.
| Transaction | Cost at Crypto.com |
|---|---|
| Purchase with EUR balance | 0.80% |
| Crypto-to-crypto exchange | 0.80% |
| Purchase by debit or credit card | up to 4% |
| EUR deposit by bank transfer | free |
| EUR withdrawal via SEPA | EUR 1 per withdrawal, minimum EUR 80 |
| Sending crypto to other Crypto.com users | free |
| Crypto withdrawal to an external address | network fee per coin and network |
| Level Up Plus subscription, no trading fee on up to US$20,000 a month | €3.99 a month or €39.90 a year |
| Level Up Pro subscription, no trading fee on up to US$50,000 a month | €24.99 a month or €249.90 a year |
| Visa card: payments in a foreign currency outside the EU and UK | 2% on Midnight, on Ruby above €400 and on Jade and Indigo above €800 a month (since 1 October 2026) |
| Visa card without spending after twelve months | €6 a month (since 1 October 2026) |
How to save: Deposit by bank transfer and buy with your EUR balance instead of a card: on EUR 1,000 that is EUR 8 instead of up to EUR 40. Bundle EUR withdrawals, since each costs EUR 1. Frequent traders should look at the Level Up subscription: Plus waives the 0.80% on up to US$20,000 of trading a month and pays for itself from roughly €500 of purchases a month; according to Crypto.com, spreads may still apply. We compare exchanges with maker and taker fees in our crypto exchange comparison.
As of 1 November 2026 according to the Crypto.com Help Center, Fees & Limits (EEA), the Visa card fee overview for Europe and the Level Up page for the EEA.
Kraken Pro uses a maker/taker model with 17 tiers. Since 9 July 2026 the best of three measures applies: 30-day spot volume, 30-day futures volume or your current assets on the platform, such as crypto, cash and staked coins. The tier you reach applies to both spot and futures. Volume on stablecoin and FX pairs, Instant Buy and conversions does not count.
| Tier | 30-day spot volume (USD) | or assets on platform (USD) | Maker | Taker |
|---|---|---|---|---|
| Tier 1 | 0+ | not applicable | 0.40% | 0.80% |
| Tier 2 | 2,500+ | not applicable | 0.30% | 0.60% |
| Tier 3 | 10,000+ | 20,000+ | 0.22% | 0.38% |
| Tier 4 | 25,000+ | 50,000+ | 0.20% | 0.35% |
| Tier 5 | 50,000+ | 100,000+ | 0.15% | 0.30% |
| Tier 6 | 100,000+ | 200,000+ | 0.12% | 0.25% |
| Tier 7 | 250,000+ | 400,000+ | 0.10% | 0.22% |
| Tier 8 | 500,000+ | 600,000+ | 0.08% | 0.20% |
| Tier 9 | 1M+ | 1M+ | 0.06% | 0.18% |
| Tier 10 | 2.5M+ | 2.5M+ | 0.04% | 0.15% |
| Tier 11 | 5M+ | 5M+ | 0.02% | 0.12% |
| Tier 12 | 10M+ | 10M+ | 0.00% | 0.10% |
| Pro 1 to Pro 5 | 50M+ | 20M+ | 0.00% | 0.09% to 0.05% |
Stablecoins, pegged tokens and FX pairs have their own schedule from 0.20% maker and taker. Margin positions also incur opening and rollover fees per pair, for example 0.02% to 0.04% on opening and every four hours. As of 1 November 2026, Kraken fee schedule. This comparison does not constitute investment advice.
Pros & Cons
- Over 400 cryptocurrencies available
- Own Visa prepaid card with crypto cashback: from the Plus tier (formerly Ruby) 1.5% on up to US$750 of card spending a month, up to 4.5% in the top tiers
- Savings plan and staking are offered
- Free EUR deposits by SEPA transfer, plus Apple Pay and Google Pay
- Minimum investment possible from €3
- MiCA licence from Malta's MFSA since 27 January 2025, plus licences as an e-money institution and investment firm
- Card purchases cost up to 4%
- EUR withdrawals via SEPA cost EUR 1, minimum EUR 80
- Cost transparency is rated as limited
- 0.80% fee per purchase in the app
- Cashback only on paid tiers: the free Midnight card earns 0%, Level Up Plus costs €3.99 a month
- Higher card fees since 1 October 2026: a 2% foreign transaction fee outside the EU and UK now also applies to Ruby (above €400 a month) and Jade and Indigo (above €800), and an unused card costs €6 a month after twelve months
- Maker/taker fees from 0.40% / 0.80%; since 9 July 2026 your balance also counts towards your tier, with Tier 3 (0.22% / 0.38%) from USD 20,000
- Pro order types: stop-loss, take-profit, trailing stop, iceberg, OCO
- Margin trading up to 5x (selected pairs up to 10x)
- Full-featured API: REST and WebSocket v2 incl. Level 3 order book
- Shared account with standard Kraken, no transfer required
- In the EEA, Bitcoin and Ether options since 26 October 2026, in the same derivatives account as futures
- Learning curve compared to the standard interface has room for improvement
- Margin for EEA customers on fiat pairs only against USD and EUR, funded in USDC and EURC
- Futures and options only via a separate derivatives account, options only after an appropriateness assessment
- Lowest fee tiers only reachable from high 30-day volume onward
- Stablecoin and FX pairs on their own schedule from 0.20%, and their volume does not count towards your tier
User Experiences
AI AnalysisBased on the analyzed user data, crypto.com is especially valued for its intuitive and easy-to-navigate app. At the same time, user reviews more often report room for improvement regarding fees, support, and individual account or login issues, which means the overall picture varies noticeably depending on how it is used.
No separate analysis -- based on Kraken.
Provider details (fees, licences, pros and cons) editorially reviewed: November 2026. This analysis is based on 1674 user reviews evaluated by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher, the platform ratings (star ratings) shown refer to all reviews available there. The ratings shown reflect users' experiences and do not represent our own assessment by the site operator. All information without guarantee. Status: March 2026. This comparison does not constitute investment advice.
Features
| available | Savings plan | not specified |
| available | Staking | not specified |
| not available | Wallet transfer | not specified |
| not available | Cost transparency | not specified |
| not available | 2FA security | not available |
| available | Anti-phishing code | not specified |
| available | SEPA instant transfer | not specified |
| available | Credit card | not specified |
| available | Mobile app (iOS/Android) | not specified |
| not available | Web platform | not specified |
| not specified | Maker/Taker Model | not available |
| not specified | Margin Trading | not available |
| not specified | Futures/Derivatives | not available |
| not specified | Order Types | not available |
| not specified | API | not available |
| not specified | Charts | not available |
| not specified | Mobile App (Pro Mode) | not available |
| not specified | Asset Selection | not available |
| not specified | Cold Storage | not available |
- Visa prepaid card with crypto cashback
- 400+ cryptocurrencies available
- Savings plan and staking on one platform
- On the market since 2016
- MiCA-licensed by the MFSA Malta since January 2025, valid across the EU
- Volume-based fee model from 0.40% maker / 0.80% taker
- Pro order types including iceberg and OCO bracket
- Margin trading with up to 5x leverage across 150+ markets
- API access for REST and WebSocket v2
- MiCA authorisation from the Central Bank of Ireland, valid in 30 EEA countries
- Bitcoin and Ether options for EEA customers since 26 October 2026
The five areas head to head
AI AnalysisFees & Costs
According to reviews, the fees at crypto.com are viewed critically more often than average. Users report high costs and, in some cases, a high spread. Overall, this area is described critically in the user data.
No separate analysis -- based on Kraken.
Usability & User Experience
Users particularly appreciate crypto.com's intuitive app and simple operation. According to reviews, the interface is often described as clear and easy to understand, which stands out positively, especially for newcomers. However, frequent updates and the associated changes are occasionally described as room for improvement.
No separate analysis -- based on Kraken.
Features & Offering
Overall, the user data contains only limited recurring statements about features and the offering. Individual users praise options such as Visa cashback and Learn-&-Earn features. In addition, users would like to see more coins, extra portfolio filters, a German language setting, an iPad version, and a tax tool.
No separate analysis -- based on Kraken.
Stability & Security
Regarding stability and reliability, users primarily report login issues, being unable to log in, and in some cases blocked withdrawals. There are also individual comments about constant or mandatory updates in the user data. Overall, this results in a rather critical picture of reliability.
No separate analysis -- based on Kraken.
Customer Support
When it comes to support, the user reviews paint a predominantly critical picture. Users report comparatively often about poor support or that no support was reachable. Customer service is therefore clearly viewed critically in the analyzed user data.
No separate analysis -- based on Kraken.
Details
| Foris DAX MT Limited | Company | Payward Europe Solutions Limited |
| 2016 | Founded | 2011 |
| Fully MiCA Compliant | Regulation | - EU: MiCA - USA: CFTC - UK: FCA |
| € 3 | Minimum Amount | € 5 |
| Photo ID | KYC | Photo ID, VideoIdent |
Verdict
In our overall rating Kraken Pro leads with 4.4 against 4.2 for crypto.com.
On disclosed fees there is nothing between the two providers.
For most investors Kraken Pro is therefore the better choice.
Crypto.com is especially valued for its own Visa card with cashback program, which is considered a unique selling point in the crypto market. With more than 400 tradable cryptocurrencies, savings plans, and staking, the platform, active since 2016, offers a broad range of services. The minimum investment starting at €3 is seen as particularly beginner-friendly.
In Germany, Crypto.com operates under the MiCA licence that the Malta Financial Services Authority (MFSA) granted to Foris DAX MT Limited on 27 January 2025 and which applies across the EU, so no separate BaFin licence is required. According to Crypto.com, a purchase in the app costs 0.80%, up to 4% by card, and a EUR withdrawal via SEPA costs EUR 1. Users occasionally criticise the limited cost transparency.
The card terms changed in 2026: cashback is only paid on the paid tiers, with Level Up Plus at €3.99 a month earning 1.5% on up to US$750 of card spending a month and the top tiers up to 4.5%; the free Midnight card earns 0%. Since 1 October 2026, Ruby, Jade and Indigo also pay a 2% foreign transaction fee outside the EU and UK above a monthly allowance of €400 or €800, and a card without spending costs €6 a month after twelve months.
Crypto.com is mainly considered suitable for users who want to actively use the Visa card with cashback and are prepared to pay for a Level Up tier.
Kraken Pro is the separate trading interface from Kraken (pro.kraken.com and Pro mode in the mobile app) and is aimed at active traders. Unlike the standard platform with flat 1% fees, the maker/taker model applies here, starting at 0.40% maker and 0.80% taker and falling across 17 tiers to 0.00% maker and 0.05% taker. Since 9 July 2026 Kraken sets your tier by the best of three measures: 30-day spot volume, 30-day futures volume or assets on the platform. Anyone holding USD 20,000 at Kraken therefore trades in Tier 3 at 0.22% maker and 0.38% taker even without any turnover. Account, verification, and asset balances are shared between both interfaces.
The order set covers market, limit, stop-loss, take-profit, trailing stop, iceberg orders, and bracket/OCO combinations. Margin trading is offered with up to 5x leverage depending on the pair, with selected assets reaching 10x; for EEA customers, margin on fiat pairs is now limited to USD and EUR and funded in USDC and EURC. EEA customers trade futures and, since 26 October 2026, Bitcoin and Ether options on Kraken Pro from a separate derivatives account using the same wallet; the provider is Cyprus-based Payward Europe Digital Solutions (CY) Limited with a MiFID licence from CySEC, and options require an appropriateness assessment. The crypto services themselves are provided by Payward Europe Solutions Limited, authorised under MiCA by the Central Bank of Ireland since 25 June 2025 and passported to 30 EEA countries (ESMA register, file dated 30 October 2026). Charts, order book, and API access (REST and WebSocket v2) are described in user reviews as sufficient for active strategies; the learning curve compared to the standard interface is occasionally criticized.
Kraken Pro is considered particularly suitable for active traders who value pro order types, lower volume-based fees, and margin features. Those primarily looking for savings plans or simple spot investing will find a more fitting setup on the standard interface. This comparison does not constitute investment advice.