crypto.com vs Kraken Pro Comparison

In our overall rating Kraken Pro leads with 4.4 out of 5 points, ahead of crypto.com with 4.2. On disclosed fees the two are level, € 8.00 at crypto.com and € 8.00 at Kraken Pro per €1,000 purchase. crypto.com lists more than 400 cryptocurrencies, Kraken Pro 629.

crypto.com
crypto.com
4.2of 5
Go to crypto.com
vs
Kraken Pro
Kraken Pro
Winner
4.4of 5
Go to Kraken Pro
0.8 %Fees0.8 %
€ 8.00Minimum cost per €1,000€ 8.00
400+Cryptos629
SEPA Instant Transfer, SEPA Transfer, Credit CardPayment MethodsSEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card
Fully MiCA CompliantRegulation- EU: MiCA - USA: CFTC - UK: FCA

Cost comparison

The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.

crypto.comKraken Pro
€ 8.00Minimum cost per €1,000€ 8.00
0.8 %Fees0.8 %
€ 44.81Wallet transfer€ 1.49
NoCost transparencyYes
€ 3Minimum Amount€ 5
SEPA Instant Transfer, SEPA Transfer, Credit CardPayment MethodsSEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card

On disclosed fees there is nothing between the two providers.

crypto.com

In the Crypto.com App, users in the European Economic Area pay a fixed fee per purchase; the trade preview shows the exact fee before you confirm. EUR deposits by bank transfer are free.

TransactionCost at Crypto.com
Purchase with EUR balance0.80%
Crypto-to-crypto exchange0.80%
Purchase by debit or credit cardup to 4%
EUR deposit by bank transferfree
EUR withdrawal via SEPAEUR 1 per withdrawal, minimum EUR 80
Sending crypto to other Crypto.com usersfree
Crypto withdrawal to an external addressnetwork fee per coin and network
Level Up Plus subscription, no trading fee on up to US$20,000 a month€3.99 a month or €39.90 a year
Level Up Pro subscription, no trading fee on up to US$50,000 a month€24.99 a month or €249.90 a year
Visa card: payments in a foreign currency outside the EU and UK2% on Midnight, on Ruby above €400 and on Jade and Indigo above €800 a month (since 1 October 2026)
Visa card without spending after twelve months€6 a month (since 1 October 2026)

How to save: Deposit by bank transfer and buy with your EUR balance instead of a card: on EUR 1,000 that is EUR 8 instead of up to EUR 40. Bundle EUR withdrawals, since each costs EUR 1. Frequent traders should look at the Level Up subscription: Plus waives the 0.80% on up to US$20,000 of trading a month and pays for itself from roughly €500 of purchases a month; according to Crypto.com, spreads may still apply. We compare exchanges with maker and taker fees in our crypto exchange comparison.

As of 1 November 2026 according to the Crypto.com Help Center, Fees & Limits (EEA), the Visa card fee overview for Europe and the Level Up page for the EEA.

Kraken Pro

Kraken Pro uses a maker/taker model with 17 tiers. Since 9 July 2026 the best of three measures applies: 30-day spot volume, 30-day futures volume or your current assets on the platform, such as crypto, cash and staked coins. The tier you reach applies to both spot and futures. Volume on stablecoin and FX pairs, Instant Buy and conversions does not count.

Tier30-day spot volume (USD)or assets on platform (USD)MakerTaker
Tier 10+not applicable0.40%0.80%
Tier 22,500+not applicable0.30%0.60%
Tier 310,000+20,000+0.22%0.38%
Tier 425,000+50,000+0.20%0.35%
Tier 550,000+100,000+0.15%0.30%
Tier 6100,000+200,000+0.12%0.25%
Tier 7250,000+400,000+0.10%0.22%
Tier 8500,000+600,000+0.08%0.20%
Tier 91M+1M+0.06%0.18%
Tier 102.5M+2.5M+0.04%0.15%
Tier 115M+5M+0.02%0.12%
Tier 1210M+10M+0.00%0.10%
Pro 1 to Pro 550M+20M+0.00%0.09% to 0.05%

Stablecoins, pegged tokens and FX pairs have their own schedule from 0.20% maker and taker. Margin positions also incur opening and rollover fees per pair, for example 0.02% to 0.04% on opening and every four hours. As of 1 November 2026, Kraken fee schedule. This comparison does not constitute investment advice.

Pros & Cons

crypto.com
crypto.com
Pros
  • Over 400 cryptocurrencies available
  • Own Visa prepaid card with crypto cashback: from the Plus tier (formerly Ruby) 1.5% on up to US$750 of card spending a month, up to 4.5% in the top tiers
  • Savings plan and staking are offered
  • Free EUR deposits by SEPA transfer, plus Apple Pay and Google Pay
  • Minimum investment possible from €3
  • MiCA licence from Malta's MFSA since 27 January 2025, plus licences as an e-money institution and investment firm
Cons
  • Card purchases cost up to 4%
  • EUR withdrawals via SEPA cost EUR 1, minimum EUR 80
  • Cost transparency is rated as limited
  • 0.80% fee per purchase in the app
  • Cashback only on paid tiers: the free Midnight card earns 0%, Level Up Plus costs €3.99 a month
  • Higher card fees since 1 October 2026: a 2% foreign transaction fee outside the EU and UK now also applies to Ruby (above €400 a month) and Jade and Indigo (above €800), and an unused card costs €6 a month after twelve months
crypto.com Reviews
Kraken Pro
Kraken Pro
Pros
  • Maker/taker fees from 0.40% / 0.80%; since 9 July 2026 your balance also counts towards your tier, with Tier 3 (0.22% / 0.38%) from USD 20,000
  • Pro order types: stop-loss, take-profit, trailing stop, iceberg, OCO
  • Margin trading up to 5x (selected pairs up to 10x)
  • Full-featured API: REST and WebSocket v2 incl. Level 3 order book
  • Shared account with standard Kraken, no transfer required
  • In the EEA, Bitcoin and Ether options since 26 October 2026, in the same derivatives account as futures
Cons
  • Learning curve compared to the standard interface has room for improvement
  • Margin for EEA customers on fiat pairs only against USD and EUR, funded in USDC and EURC
  • Futures and options only via a separate derivatives account, options only after an appropriateness assessment
  • Lowest fee tiers only reachable from high 30-day volume onward
  • Stablecoin and FX pairs on their own schedule from 0.20%, and their volume does not count towards your tier
Kraken Pro Reviews

User Experiences

AI Analysis
4.6
App Store
—
4.4
Google Play
—
1.3
Trustpilot
—
crypto.com
crypto.com

Based on the analyzed user data, crypto.com is especially valued for its intuitive and easy-to-navigate app. At the same time, user reviews more often report room for improvement regarding fees, support, and individual account or login issues, which means the overall picture varies noticeably depending on how it is used.

Kraken Pro
Kraken Pro

No separate analysis -- based on Kraken.

Provider details (fees, licences, pros and cons) editorially reviewed: November 2026. This analysis is based on 1674 user reviews evaluated by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher, the platform ratings (star ratings) shown refer to all reviews available there. The ratings shown reflect users' experiences and do not represent our own assessment by the site operator. All information without guarantee. Status: March 2026. This comparison does not constitute investment advice.

Features

crypto.comKraken Pro
availableSavings plannot specified
availableStakingnot specified
not availableWallet transfernot specified
not availableCost transparencynot specified
not available2FA securitynot available
availableAnti-phishing codenot specified
availableSEPA instant transfernot specified
availableCredit cardnot specified
availableMobile app (iOS/Android)not specified
not availableWeb platformnot specified
not specifiedMaker/Taker Modelnot available
not specifiedMargin Tradingnot available
not specifiedFutures/Derivativesnot available
not specifiedOrder Typesnot available
not specifiedAPInot available
not specifiedChartsnot available
not specifiedMobile App (Pro Mode)not available
not specifiedAsset Selectionnot available
not specifiedCold Storagenot available
crypto.com
crypto.comHighlights
  • Visa prepaid card with crypto cashback
  • 400+ cryptocurrencies available
  • Savings plan and staking on one platform
  • On the market since 2016
  • MiCA-licensed by the MFSA Malta since January 2025, valid across the EU
Kraken Pro
Kraken ProHighlights
  • Volume-based fee model from 0.40% maker / 0.80% taker
  • Pro order types including iceberg and OCO bracket
  • Margin trading with up to 5x leverage across 150+ markets
  • API access for REST and WebSocket v2
  • MiCA authorisation from the Central Bank of Ireland, valid in 30 EEA countries
  • Bitcoin and Ether options for EEA customers since 26 October 2026

The five areas head to head

AI Analysis

Fees & Costs

crypto.com
crypto.com

According to reviews, the fees at crypto.com are viewed critically more often than average. Users report high costs and, in some cases, a high spread. Overall, this area is described critically in the user data.

Kraken Pro
Kraken Pro

No separate analysis -- based on Kraken.

Usability & User Experience

crypto.com
crypto.com

Users particularly appreciate crypto.com's intuitive app and simple operation. According to reviews, the interface is often described as clear and easy to understand, which stands out positively, especially for newcomers. However, frequent updates and the associated changes are occasionally described as room for improvement.

Kraken Pro
Kraken Pro

No separate analysis -- based on Kraken.

Features & Offering

crypto.com
crypto.com

Overall, the user data contains only limited recurring statements about features and the offering. Individual users praise options such as Visa cashback and Learn-&-Earn features. In addition, users would like to see more coins, extra portfolio filters, a German language setting, an iPad version, and a tax tool.

Kraken Pro
Kraken Pro

No separate analysis -- based on Kraken.

Stability & Security

crypto.com
crypto.com

Regarding stability and reliability, users primarily report login issues, being unable to log in, and in some cases blocked withdrawals. There are also individual comments about constant or mandatory updates in the user data. Overall, this results in a rather critical picture of reliability.

Kraken Pro
Kraken Pro

No separate analysis -- based on Kraken.

Customer Support

crypto.com
crypto.com

When it comes to support, the user reviews paint a predominantly critical picture. Users report comparatively often about poor support or that no support was reachable. Customer service is therefore clearly viewed critically in the analyzed user data.

Kraken Pro
Kraken Pro

No separate analysis -- based on Kraken.

Details

crypto.comKraken Pro
Foris DAX MT LimitedCompanyPayward Europe Solutions Limited
2016Founded2011
Fully MiCA CompliantRegulation- EU: MiCA - USA: CFTC - UK: FCA
€ 3Minimum Amount€ 5
Photo IDKYCPhoto ID, VideoIdent

Verdict

In our overall rating Kraken Pro leads with 4.4 against 4.2 for crypto.com.

On disclosed fees there is nothing between the two providers.

For most investors Kraken Pro is therefore the better choice.

crypto.comOur Opinion

Crypto.com is especially valued for its own Visa card with cashback program, which is considered a unique selling point in the crypto market. With more than 400 tradable cryptocurrencies, savings plans, and staking, the platform, active since 2016, offers a broad range of services. The minimum investment starting at €3 is seen as particularly beginner-friendly.

In Germany, Crypto.com operates under the MiCA licence that the Malta Financial Services Authority (MFSA) granted to Foris DAX MT Limited on 27 January 2025 and which applies across the EU, so no separate BaFin licence is required. According to Crypto.com, a purchase in the app costs 0.80%, up to 4% by card, and a EUR withdrawal via SEPA costs EUR 1. Users occasionally criticise the limited cost transparency.

The card terms changed in 2026: cashback is only paid on the paid tiers, with Level Up Plus at €3.99 a month earning 1.5% on up to US$750 of card spending a month and the top tiers up to 4.5%; the free Midnight card earns 0%. Since 1 October 2026, Ruby, Jade and Indigo also pay a 2% foreign transaction fee outside the EU and UK above a monthly allowance of €400 or €800, and a card without spending costs €6 a month after twelve months.

Crypto.com is mainly considered suitable for users who want to actively use the Visa card with cashback and are prepared to pay for a Level Up tier.

Kraken ProOur Opinion

Kraken Pro is the separate trading interface from Kraken (pro.kraken.com and Pro mode in the mobile app) and is aimed at active traders. Unlike the standard platform with flat 1% fees, the maker/taker model applies here, starting at 0.40% maker and 0.80% taker and falling across 17 tiers to 0.00% maker and 0.05% taker. Since 9 July 2026 Kraken sets your tier by the best of three measures: 30-day spot volume, 30-day futures volume or assets on the platform. Anyone holding USD 20,000 at Kraken therefore trades in Tier 3 at 0.22% maker and 0.38% taker even without any turnover. Account, verification, and asset balances are shared between both interfaces.

The order set covers market, limit, stop-loss, take-profit, trailing stop, iceberg orders, and bracket/OCO combinations. Margin trading is offered with up to 5x leverage depending on the pair, with selected assets reaching 10x; for EEA customers, margin on fiat pairs is now limited to USD and EUR and funded in USDC and EURC. EEA customers trade futures and, since 26 October 2026, Bitcoin and Ether options on Kraken Pro from a separate derivatives account using the same wallet; the provider is Cyprus-based Payward Europe Digital Solutions (CY) Limited with a MiFID licence from CySEC, and options require an appropriateness assessment. The crypto services themselves are provided by Payward Europe Solutions Limited, authorised under MiCA by the Central Bank of Ireland since 25 June 2025 and passported to 30 EEA countries (ESMA register, file dated 30 October 2026). Charts, order book, and API access (REST and WebSocket v2) are described in user reviews as sufficient for active strategies; the learning curve compared to the standard interface is occasionally criticized.

Kraken Pro is considered particularly suitable for active traders who value pro order types, lower volume-based fees, and margin features. Those primarily looking for savings plans or simple spot investing will find a more fitting setup on the standard interface. This comparison does not constitute investment advice.

Frequently asked questions: crypto.com or Kraken Pro?