crypto.com vs Kraken Pro Comparison
| 1.2 % | Fees | 0.4 % |
| € 12.00 | Cost for €1,000 | € 4.10 |
| 400+ | Cryptos | 629 |
| SEPA Instant Transfer, SEPA Transfer, Credit Card | Payment Methods | SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card |
| Fully MiCA Compliant | Regulation | - EU: MiCA - USA: CFTC - UK: FCA |
Cost comparison
The basis is a Bitcoin purchase worth €1,000, including all fees and spreads.
| € 12.00 | Cost for €1,000 | € 4.10 |
| 1.2 % | Fees | 0.4 % |
| € 44.81 | Wallet transfer | € 1.49 |
| No | Cost transparency | Yes |
| € 3 | Minimum Amount | € 5 |
| SEPA Instant Transfer, SEPA Transfer, Credit Card | Payment Methods | SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card |
On a €1,000 purchase you pay €7.90 less at Kraken Pro.
Pros & Cons
- Over 350 cryptocurrencies available
- Own VISA debit card with cashback program
- Savings plan and staking are offered
- Payment methods: SEPA, SEPA instant transfer, and credit card
- Minimum investment possible from €3
- No BaFin license for the German market
- Withdrawal fees of around €44.81 room for improvement
- Cost transparency is rated as limited
- Trading fees of 1.2% occasionally criticized
- Volume-based maker/taker fees from 0.25% / 0.40%
- Pro order types: stop-loss, take-profit, trailing stop, iceberg, OCO
- Margin trading up to 5x (selected pairs up to 10x)
- Full-featured API: REST and WebSocket v2 incl. Level 3 order book
- Shared account with standard Kraken -- no transfer required
- Active in the market since 2011 with unchanged security record
- Learning curve compared to the standard interface has room for improvement
- Margin availability regionally restricted within the EEA
- Futures run on a separate derivatives platform with own onboarding
- Lowest fee tiers only reachable from high 30-day volume onward
User Experiences
AI AnalysisBased on the analyzed user data, crypto.com is especially valued for its intuitive and easy-to-navigate app. At the same time, user reviews more often report room for improvement regarding fees, support, and individual account or login issues, which means the overall picture varies noticeably depending on how it is used.
No separate analysis -- based on Kraken.
This analysis is based on 1674 user reviews evaluated by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher — the platform ratings (star ratings) shown refer to all reviews available there. The ratings shown reflect users' experiences and do not represent our own assessment by the site operator. All information without guarantee. Status: March 2026. This comparison does not constitute investment advice.
Features
| ✓ | Savings plan | ✓ |
| ✓ | Staking | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Cost transparency | ✓ |
| ✓ | 2FA security | ✓ |
| ✓ | Anti-phishing code | ✓ |
| ✓ | SEPA instant transfer | ✓ |
| ✓ | Credit card | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
| ✓ | Web platform | ✓ |
| ✓ | Maker/Taker Model | ✓ |
| ✓ | Margin Trading | ✓ |
| ✓ | Futures/Derivatives | ✓ |
| ✓ | Order Types | ✓ |
| ✓ | API | ✓ |
| ✓ | Charts | ✓ |
| ✓ | Mobile App (Pro Mode) | ✓ |
| ✓ | Asset Selection | ✓ |
| ✓ | 2FA Security | ✓ |
| ✓ | Cold Storage | ✓ |
- VISA debit card with cashback program
- 350+ cryptocurrencies available
- Savings plan and staking on one platform
- On the market since 2016
- Volume-based fee model from 0.25% maker / 0.40% taker
- Pro order types including iceberg and OCO bracket
- Margin trading with up to 5x leverage across 150+ markets
- API access for REST and WebSocket v2
The five areas head to head
AI AnalysisFees & Costs
According to reviews, the fees at crypto.com are viewed critically more often than average. Users report high costs and, in some cases, a high spread. Overall, this area is described critically in the user data.
No separate analysis -- based on Kraken.
Usability & User Experience
Users particularly appreciate crypto.com's intuitive app and simple operation. According to reviews, the interface is often described as clear and easy to understand, which stands out positively, especially for newcomers. However, frequent updates and the associated changes are occasionally described as room for improvement.
No separate analysis -- based on Kraken.
Features & Offering
Overall, the user data contains only limited recurring statements about features and the offering. Individual users praise options such as Visa cashback and Learn-&-Earn features. In addition, users would like to see more coins, extra portfolio filters, a German language setting, an iPad version, and a tax tool.
No separate analysis -- based on Kraken.
Stability & Security
Regarding stability and reliability, users primarily report login issues, being unable to log in, and in some cases blocked withdrawals. There are also individual comments about constant or mandatory updates in the user data. Overall, this results in a rather critical picture of reliability.
No separate analysis -- based on Kraken.
Customer Support
When it comes to support, the user reviews paint a predominantly critical picture. Users report comparatively often about poor support or that no support was reachable. Customer service is therefore clearly viewed critically in the analyzed user data.
No separate analysis -- based on Kraken.
Details
| Foris DAX MT Limited | Company | Payward Europe Solutions Limited |
| 2016 | Founded | 2011 |
| Fully MiCA Compliant | Regulation | - EU: MiCA - USA: CFTC - UK: FCA |
| € 3 | Minimum Amount | € 5 |
| Photo ID | KYC | Photo ID, VideoIdent |
Verdict
In our overall rating Kraken Pro leads with 4.4 against 4.2 for crypto.com.
On a €1,000 purchase you pay €7.90 less at Kraken Pro.
For most investors Kraken Pro is therefore the better choice.
Crypto.com is especially valued for its own VISA debit card with cashback program, which is considered a unique selling point in the crypto market. With more than 350 tradable cryptocurrencies, savings plans, and staking, the platform, active since 2016, offers a broad range of services. The minimum investment starting at €3 is seen as particularly beginner-friendly.
For the German market, it should be noted that Crypto.com currently does not have a BaFin license for the German market. The trading fees of 1.2% and, in particular, the withdrawal fees of around €44.81 are occasionally criticized. Limited cost transparency and the lack of a web platform — use is only possible via the app — are also room for improvement.
Crypto.com is mainly considered suitable for users who want to actively use the VISA debit card with cashback and are willing to accept the missing BaFin license.
Kraken Pro is the separate trading interface from Kraken (pro.kraken.com and Pro mode in the mobile app) and is aimed at active traders. Unlike the standard platform with flat 0.99% fees, the volume-based maker/taker model applies here, starting at 0.25% maker and 0.40% taker, decreasing as 30-day volume rises. Account, verification, and asset balances are shared between both interfaces.
The order set covers market, limit, stop-loss, take-profit, trailing stop, iceberg orders, and bracket/OCO combinations. Margin trading is offered with up to 5x leverage depending on the pair, with selected assets reaching 10x. The availability of margin and derivatives is tied to MiFID II requirements in some EEA countries and is handled via Payward Europe Digital Solutions. Charts, order book, and API access (REST and WebSocket v2) are described in user reviews as sufficient for active strategies; the learning curve compared to the standard interface is occasionally criticized.
Kraken Pro is considered particularly suitable for active traders who value pro order types, lower volume-based fees, and margin features. Those primarily looking for savings plans or simple spot investing will find a more fitting setup on the standard interface. This comparison does not constitute investment advice.