Bitpanda vs finanzen.net ZERO Comparison
| 0.99 % | Fees | 0 % |
| € 9.90 | Cost for €1,000 | € 24.00 |
| 650+ | Cryptos | 33 |
| SEPA Instant Transfer, SEPA Transfer, Credit Card, PayPal | Payment Methods | SEPA Transfer |
| MiCA authorisations in Austria (FMA), Germany (BaFin) and Malta | Regulation | Crypto custodian Tangany GmbH has a BaFin license. |
Cost comparison
The basis is a Bitcoin purchase worth €1,000, including all fees and spreads.
| € 9.90 | Cost for €1,000 | € 24.00 |
| 0.99 % | Fees | 0 % |
| € 2.91 | Wallet transfer | – |
| Yes | Cost transparency | No |
| € 1 | Minimum Amount | € 0.01 |
| SEPA Instant Transfer, SEPA Transfer, Credit Card, PayPal | Payment Methods | SEPA Transfer |
On a €1,000 purchase you pay €14.10 less at Bitpanda.
Pros & Cons
- Over 650 cryptocurrencies available
- BaFin license for custody and proprietary trading available
- Savings plans and staking are offered
- Stocks, ETFs, and precious metals also tradable on one platform
- Wide range of payment methods: SEPA, SEPA instant transfer, credit card, and PayPal
- Minimum investment possible from 1 €
- Trading fees of 0.99 % are room for improvement compared with some competitors
- Total costs of 9.90 € per trade occasionally criticized
- Security features beyond 2FA (TOTP) are room for improvement
- 0 % explicit trading fees – costs arise only through the spread
- 33 cryptocurrencies tradable
- Savings plans already from 0.01 € for crypto and securities
- Staking for crypto ETPs is offered
- Crypto custodian Tangany GmbH with BaFin license
- Dedicated TAN app as a security feature
- Wallet transfer to your own wallets not possible – occasionally criticized by users
- Total costs of 24 EUR per 1,000 EUR trade despite 0 % trading fees due to spreads – cost transparency has room for improvement
- Deposits only by SEPA transfer – additional payment methods have room for improvement
Score Comparison
User Experiences
AI AnalysisAccording to reviews, Bitpanda is frequently praised for its clear design and intuitive app. Users also report that the platform is perceived as easy to use. In reviews of the costs, it repeatedly stands out that they are described as high or too expensive. Support also receives frequent praise from many users for quick replies and prompt help, while occasionally there is also critical feedback about response times.
According to 167 analyzed user reviews, finanzen.net zero is especially appreciated for its clear and easy-to-understand use. Users frequently report simple operation and in some cases fast processes, while occasionally longer loading times, a frozen app, or difficulties logging in are mentioned.
This analysis is based on 1930 user reviews evaluated by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher — the displayed platform ratings (star ratings) refer to all reviews available there. The ratings shown reflect users’ experiences and do not represent the website operator’s own assessment. All information without guarantee. As of March 2026. This comparison does not constitute investment advice.
Features
| ✓ | Savings plan | ✓ |
| ✓ | Staking | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Cost transparency | ✓ |
| ✓ | 2FA security | ✓ |
| ✓ | SEPA instant transfer | ✓ |
| ✓ | Credit card | ✓ |
| ✓ | PayPal | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
| ✓ | Web platform | ✓ |
| ✓ | Staking (via ETPs) | ✓ |
| ✓ | Credit card payment | ✓ |
| ✓ | BaFin-regulated custodian | ✓ |
| ✓ | Stocks & ETFs | ✓ |
| ✓ | Dedicated TAN app | ✓ |
- One of the few EU-based exchanges with a BaFin license
- Multi-asset platform: crypto, stocks, ETFs, and precious metals in one place
- Savings plans available from a 1 € minimum amount
- Investment in fractional shares possible
- No explicit trading fees – only spread-based costs
- Savings plans from 0.01 € for low-threshold investing
- BaFin-licensed crypto custodian Tangany GmbH
- Neobroker with stocks, ETFs and crypto in one app
The five areas head to head
AI AnalysisFees & Costs
According to reviews, users often express criticism regarding fees and costs. The fees are repeatedly described as high or too expensive. Overall, users tend to perceive the cost area rather negatively in the reviews.
When it comes to fees and costs, finanzen.net zero is often described by users as inexpensive. Occasionally, individual costs are perceived as penalty fees. Overall, the feedback mainly relates to the price perception in the reviews.
Usability & User Experience
Users especially appreciate Bitpanda’s clear interface and intuitive app. According to reviews, the platform is often described as easy to use, which is highlighted particularly positively when getting started. However, some users occasionally report that the app does not always work smoothly.
Users particularly appreciate finanzen.net zero for its clear, self-explanatory, and easy-to-understand design. According to reviews, the app is often described as easy to use, which many users view positively in everyday processes. Occasionally, the usability is described as having room for improvement, for example with many popups, longer loading times, or individual moments in which the app freezes.
Features & Offering
Users would like an iPad app, a chart widget, the display of the average price, as well as limit buys. In addition, some users suggest a larger coin selection. An Apple Watch widget and a widget for favorites are also occasionally requested.
There is only limited feedback from user data overall regarding features and the offering. Users occasionally would like additional tax details when selling, categorization by sectors, personal notes, as well as fewer portfolio statistics and no candlestick charts. Individual users also see room for improvement in the style and design.
Stability & Security
According to user reports, there is occasional criticism of Bitpanda’s app functionality. Some users report that the app does not always work or crashes in individual cases. In addition, some users describe experiences with a blocked account.
Regarding stability and reliability, users partly report fast execution. At the same time, a frozen app, longer loading times, or an inability to log in are occasionally mentioned. Overall, the reviews mainly allow individual tendencies to be identified.
Customer Support
Support is frequently praised by users for quick help, prompt replies, and competent feedback. According to reviews, many users report positive service experiences, especially regarding response speed. However, it is occasionally criticized that inquiries are not answered or that support does not respond as expected.
In support, users occasionally report long or tedious processes when contacting support. A ticket hell is also mentioned in the feedback. Overall, there are fewer statements in this area than regarding usability or costs.
Details
| Bitpanda GmbH | Company | finanzen.net zero GmbH |
| 2014 | Founded | 2021 |
| MiCA authorisations in Austria (FMA), Germany (BaFin) and Malta | Regulation | Crypto custodian Tangany GmbH has a BaFin license. |
| € 1 | Minimum Amount | € 0.01 |
| eID, Photo ID | KYC | eID, Video-ID, POSTIDENT |
Verdict
In our overall rating Bitpanda leads with 4.3 against 3.1 for finanzen.net ZERO.
On a €1,000 purchase you pay €14.10 less at Bitpanda.
For most investors Bitpanda is therefore the better choice.
Bitpanda is considered one of the most established crypto platforms in the German-speaking region. With over 650 tradable cryptocurrencies, a BaFin license for custody and proprietary trading, as well as access to stocks, ETFs, and precious metals, the platform is valued by many users as a versatile all-in-one solution. The option to invest from just 1 € and set up savings plans is rated especially positively by beginners.
The fee structure, with 0.99 % trading fees and total costs of 9.90 € per trade, is room for improvement compared with cheaper providers. Nevertheless, the transparent cost overview and the variety of payment methods — including SEPA, credit card, and PayPal — are seen as an advantage. The security features beyond 2FA are considered in need of improvement.
Overall, Bitpanda is especially regarded as suitable for investors who want to invest not only in cryptocurrencies but also in other asset classes, while placing value on a regulated, EU-based platform with a BaFin license.
finanzen.net ZERO benefits in the DACH region from the strong brand recognition of the financial portal finanzen.net and positions itself as a neobroker without explicit order fees. With 33 tradable cryptocurrencies, the broker offers a comparatively broad coin selection among German neobrokers. Crypto custody is handled by Tangany GmbH, which is licensed by BaFin, and is valued by security-conscious investors.
Particularly noteworthy are the savings plans starting at 0.01 €, which represent the lowest entry amount in the comparison of German brokers. The dedicated TAN app is considered a solid security feature. For investors who want to manage crypto alongside stocks and ETFs on one platform, finanzen.net ZERO is seen as an accessible option.
Despite the advertised 0 % trading fees, spreads lead to total costs of around 24 € per 1,000 € trade, which is considered room for improvement in the broker comparison. A wallet transfer is also not possible, and deposits are limited to SEPA transfers — both are occasionally criticized by users. finanzen.net ZERO is therefore especially suitable for investors who prefer a well-known German brand with BaFin-regulated custody and value particularly low minimum savings plan amounts.