Bitpanda vs justTrade Comparison
| 0.99 % | Fees | 0 % |
| € 9.90 | Cost for €1,000 | € 7.00 |
| 650+ | Cryptos | 27 |
| SEPA Instant Transfer, SEPA Transfer, Credit Card, PayPal | Payment Methods | SEPA Transfer |
| MiCA authorisations in Austria (FMA), Germany (BaFin) and Malta | Regulation | The justTRADE service is provided by Sutor Bank, which has a BaFin license for deposit and financial commission business. |
Cost comparison
The basis is a Bitcoin purchase worth €1,000, including all fees and spreads.
| € 9.90 | Cost for €1,000 | € 7.00 |
| 0.99 % | Fees | 0 % |
| € 2.91 | Wallet transfer | – |
| Yes | Cost transparency | Yes |
| € 1 | Minimum Amount | € 50 |
| SEPA Instant Transfer, SEPA Transfer, Credit Card, PayPal | Payment Methods | SEPA Transfer |
On a €1,000 purchase you pay €2.90 less at justTrade.
Pros & Cons
- Over 650 cryptocurrencies available
- BaFin license for custody and proprietary trading available
- Savings plans and staking are offered
- Stocks, ETFs, and precious metals also tradable on one platform
- Wide range of payment methods: SEPA, SEPA instant transfer, credit card, and PayPal
- Minimum investment possible from 1 €
- Trading fees of 0.99 % are room for improvement compared with some competitors
- Total costs of 9.90 € per trade occasionally criticized
- Security features beyond 2FA (TOTP) are room for improvement
- 0 % explicit trading fees – costs arise only through the spread
- 27 cryptocurrencies tradable as real coins
- Staking is offered for crypto ETPs
- Savings plans available for crypto and securities
- Service handled via the BaFin-licensed Sutor Bank
- Stocks and ETFs also tradable as a neobroker
- Wallet transfer to personal wallets not possible – occasionally criticized by users
- SMS-based 2FA security – extended options room for improvement
- Minimum deposit of 50 € is room for improvement compared with other brokers
Score Comparison
User Experiences
AI AnalysisAccording to reviews, Bitpanda is frequently praised for its clear design and intuitive app. Users also report that the platform is perceived as easy to use. In reviews of the costs, it repeatedly stands out that they are described as high or too expensive. Support also receives frequent praise from many users for quick replies and prompt help, while occasionally there is also critical feedback about response times.
According to 220 analyzed user reviews, justTRADE is especially appreciated for its clear app layout, easy operation, and fast processes. At the same time, users occasionally report technical friction around app display, login, and stability, so based on user data the overall experience is mixed with a positive tendency.
This analysis is based on 1930 user reviews evaluated by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher — the displayed platform ratings (star ratings) refer to all reviews available there. The ratings shown reflect users’ experiences and do not represent the website operator’s own assessment. All information without guarantee. As of March 2026. This comparison does not constitute investment advice.
Features
| ✓ | Savings plan | ✓ |
| ✓ | Staking | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Cost transparency | ✓ |
| ✓ | 2FA security | ✓ |
| ✓ | SEPA instant transfer | ✓ |
| ✓ | Credit card | ✓ |
| ✓ | PayPal | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
| ✓ | Web platform | ✓ |
| ✓ | Staking (via ETPs) | ✓ |
| ✓ | Credit card payment | ✓ |
| ✓ | BaFin regulation (Sutor Bank) | ✓ |
| ✓ | Stocks & ETFs | ✓ |
| ✓ | SEPA transfer | ✓ |
- One of the few EU-based exchanges with a BaFin license
- Multi-asset platform: crypto, stocks, ETFs, and precious metals in one place
- Savings plans available from a 1 € minimum amount
- Investment in fractional shares possible
- No explicit trading fees – only spread-based costs
- Trading secured via the BaFin-licensed Sutor Bank
- Neobroker with stocks, ETFs, and crypto on one platform
- Blockpit discount (20 %) for crypto tax reports
The five areas head to head
AI AnalysisFees & Costs
According to reviews, users often express criticism regarding fees and costs. The fees are repeatedly described as high or too expensive. Overall, users tend to perceive the cost area rather negatively in the reviews.
When it comes to fees and costs, the overall sentiment in the reviews is rather positive. Users occasionally describe justTRADE as inexpensive and highlight the pricing level positively in their feedback. However, concrete cost information should always be considered in comparison with the fees stated by the provider.
Usability & User Experience
Users especially appreciate Bitpanda’s clear interface and intuitive app. According to reviews, the platform is often described as easy to use, which is highlighted particularly positively when getting started. However, some users occasionally report that the app does not always work smoothly.
Users particularly appreciate the clear design and uncomplicated use of the justTRADE app. According to reviews, the interface is often described as clearly structured and easy to understand. In some cases, usability on larger devices is seen as room for improvement, and users would like to see features such as a tablet mode, dark mode, and more sorting options.
Features & Offering
Users would like an iPad app, a chart widget, the display of the average price, as well as limit buys. In addition, some users suggest a larger coin selection. An Apple Watch widget and a widget for favorites are also occasionally requested.
According to the user data, only a limited number of specific comments are available on features and the offering. It is occasionally mentioned that order functions are room for improvement from the user perspective, and users would like more stop-loss options, a longer timer, and instant deposits. Overall, the offering is commented on rather briefly in the reviews, so no consistent picture can be derived from user opinions here.
Stability & Security
According to user reports, there is occasional criticism of Bitpanda’s app functionality. Some users report that the app does not always work or crashes in individual cases. In addition, some users describe experiences with a blocked account.
The user reviews do not show a completely consistent picture when it comes to stability and reliability. Users do report fast execution, but app crashes, login problems, slow charts, display errors, and difficulties with two-factor authentication are occasionally criticized. According to user data, this area therefore appears to have room for improvement in some respects.
Customer Support
Support is frequently praised by users for quick help, prompt replies, and competent feedback. According to reviews, many users report positive service experiences, especially regarding response speed. However, it is occasionally criticized that inquiries are not answered or that support does not respond as expected.
Users repeatedly describe support as fast. According to reviews, inquiries sometimes receive a reply in a timely manner, which is highlighted positively in user feedback. Overall, customer service leaves a predominantly positive impression based on the analyzed responses.
Details
| Bitpanda GmbH | Company | JT Technologies GmbH |
| 2014 | Founded | 2019 |
| MiCA authorisations in Austria (FMA), Germany (BaFin) and Malta | Regulation | The justTRADE service is provided by Sutor Bank, which has a BaFin license for deposit and financial commission business. |
| € 1 | Minimum Amount | € 50 |
| eID, Photo ID | KYC | VideoIdent |
Verdict
In our overall rating Bitpanda leads with 4.3 against 3.0 for justTrade.
On a €1,000 purchase you pay €2.90 less at justTrade.
For most investors Bitpanda is therefore the better choice.
Bitpanda is considered one of the most established crypto platforms in the German-speaking region. With over 650 tradable cryptocurrencies, a BaFin license for custody and proprietary trading, as well as access to stocks, ETFs, and precious metals, the platform is valued by many users as a versatile all-in-one solution. The option to invest from just 1 € and set up savings plans is rated especially positively by beginners.
The fee structure, with 0.99 % trading fees and total costs of 9.90 € per trade, is room for improvement compared with cheaper providers. Nevertheless, the transparent cost overview and the variety of payment methods — including SEPA, credit card, and PayPal — are seen as an advantage. The security features beyond 2FA are considered in need of improvement.
Overall, Bitpanda is especially regarded as suitable for investors who want to invest not only in cryptocurrencies but also in other asset classes, while placing value on a regulated, EU-based platform with a BaFin license.
In the DACH region, justTrade is primarily perceived for its fee-free trading model: there are no explicit trading fees, and costs arise exclusively through the spread. With 27 tradable cryptocurrencies as real coins, the broker offers a solid range, processed via the BaFin-licensed Sutor Bank. For cost-conscious investors who also want to trade stocks and ETFs alongside crypto, justTrade is considered one of the cheapest options.
Also appreciated is the ability to set up crypto savings plans, as well as the 20-% discount at Blockpit for crypto tax reports. The platform can be used via both app and web and is aimed at investors who prefer an uncomplicated trading environment. Staking via crypto ETPs is seen as a useful addition.
However, wallet transfers to personal wallets are not possible, which is occasionally criticized by users. The minimum deposit of 50 € and the SMS-based 2FA are also considered room for improvement. justTrade is therefore particularly suitable for price-conscious beginners and occasional investors looking for inexpensive access to crypto and securities in a regulated German environment.