Bitcoin.de vs Kraken Comparison
| 0.5 % | Fees | 0.99 % |
| € 5.00 | Cost for €1,000 | € 9.90 |
| 10 | Cryptos | 380+ |
| SEPA Transfer | Payment Methods | SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card |
| Regulated in Germany as a marketplace of futurum bank AG | Regulation | EU: MiCA USA: CFTC UK: FCA |
Cost comparison
The basis is a Bitcoin purchase worth €1,000, including all fees and spreads.
| € 5.00 | Cost for €1,000 | € 9.90 |
| 0.5 % | Fees | 0.99 % |
| € 3.73 | Wallet transfer | € 1.49 |
| Limited | Cost transparency | Limited |
| € 60 | Minimum Amount | € 1 |
| SEPA Transfer | Payment Methods | SEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card |
On a €1,000 purchase you pay €4.90 less at Bitcoin.de.
Pros & Cons
- Regulated in Germany as a marketplace of futurum bank AG
- Pioneer among German cryptocurrency platforms – active since 2011
- Trading fees of 0.5 %
- Wallet transfer possible
- Funds remain in the user’s own bank account
- Selection with only 10 cryptocurrencies could be expanded
- Only SEPA bank transfer as a payment method – additional options could be expanded
- Interface occasionally criticized as in need of modernization
- 2FA only via SMS – TOTP support could be expanded
- Over 380 cryptocurrencies available
- Savings plan and staking offered
- On the market since 2011 – one of the oldest crypto exchanges
- Payment methods: SEPA instant bank transfer, PayPal, and credit card
- Wallet transfer fees of approx. €1.49
- Minimum investment possible from €1
- Trading fees of 0.99% could be improved compared with cheaper exchanges
- Total costs of €9.90 per trade occasionally criticized
- Cost transparency is assessed as limited
- No EU regulation or BaFin license available
User Experiences
AI AnalysisNot enough reviews available.
According to the analyzed user reviews, Kraken is often described as simple and easy to understand, especially with regard to the app and basic usability. At the same time, users mainly report criticism of support-related topics and costs, so the overall picture from a user perspective is mixed.
This analysis is based on 1184 user reviews evaluated by AI from the Apple App Store, Trustpilot, and Google Play Store. The total number of reviews on the respective platforms may be higher — the platform ratings (star ratings) shown refer to all reviews available there. The reviews shown reflect users’ experiences and do not represent the site operator’s own assessment. All information without guarantee. Status: March 2026. This comparison does not constitute investment advice.
Features
| ✓ | Savings plan | ✓ |
| ✓ | Staking | ✓ |
| ✓ | Wallet transfer | ✓ |
| ✓ | Cost transparency | ✓ |
| ✓ | 2FA security | ✓ |
| ✓ | SEPA transfer | ✓ |
| ✓ | Credit card | ✓ |
| ✓ | Minimum amount | ✓ |
| ✓ | Mobile app | ✓ |
| ✓ | Web platform | ✓ |
| ✓ | Account lock | ✓ |
| ✓ | SEPA instant bank transfer | ✓ |
| ✓ | PayPal | ✓ |
| ✓ | Mobile app (iOS/Android) | ✓ |
- Pioneer among German crypto marketplaces – since 2011
- Regulated through futurum bank AG in Germany
- Euro balances remain in the user’s own bank account
- KYC via bank verification, VideoIdent or PostIdent
- On the market since 2011 with a significant market presence
- Comprehensive security protocols incl. 2FA and account lock
- 380+ cryptocurrencies tradable
- Savings plan and staking on one platform
The five areas head to head
AI AnalysisFees & Costs
Not enough reviews available.
The reviews present a mixed picture when it comes to fees and costs: on the one hand, low fees are mentioned positively several times; on the other hand, users criticize high fees. According to user reviews, the perception of costs is therefore not consistent.
Usability & User Experience
Not enough reviews available.
Users particularly appreciate Kraken’s intuitive app and clear design, which are repeatedly described in reviews as easy to use. According to the reviews, getting started is quick for many users, and overall navigation is also mentioned positively. Some users report that the app does not open immediately, which makes usability appear limited from the perspective of individual reviews.
Features & Offering
Not enough reviews available.
In the analyzed user reviews, there are only a few recurring statements about features and the offering, which is why this area mainly reveals individual requests. Among other things, users want a candlestick chart, a prediction market, an auto-sell function, a 72-hour timer, and a widget for the app. In addition, some users would like more support for beginners and a calendar. Overall, the feedback mainly shows additional feature requests.
Stability & Security
Not enough reviews available.
Regarding stability and reliability, the analyzed user data mainly contains individual critical feedback. Some users report that the app cannot be opened immediately or that withdrawals are perceived as delayed. Overall, however, the available data is not sufficient, according to the reviews, to derive a clearly reliable user picture for this area.
Customer Support
Not enough reviews available.
When it comes to support, users comparatively often report longer waiting times or no response at all. According to the reviews, missing help and slow reactions are repeatedly criticized, making this area clearly viewed critically from a user perspective. Individual feedback also suggests that issues are not always resolved promptly.
Details
| futurum bank AG | Company | Payward Inc. |
| 2011 | Founded | 2011 |
| Regulated in Germany as a marketplace of futurum bank AG | Regulation | EU: MiCA USA: CFTC UK: FCA |
| € 60 | Minimum Amount | € 1 |
| Bank verification, VideoIdent, PostIdent | KYC | Photo ID |
Verdict
In our overall rating Kraken leads with 4.2 against 3.2 for Bitcoin.de.
On a €1,000 purchase you pay €4.90 less at Bitcoin.de.
For most investors Kraken is therefore the better choice.
Bitcoin.de is regarded as a pioneer among German crypto marketplaces and has been active since 2011 – making the platform one of the oldest providers in the German-speaking market. Regulation through futurum bank AG in Germany and the principle that euro balances remain in the user’s own bank account are viewed positively by security-conscious users.
The selection of just 10 cryptocurrencies is clearly room for improvement compared with modern exchanges. The limitation to SEPA as the only payment method, the lack of a mobile app, and 2FA protection only via SMS are also occasionally criticized. Some users consider the interface in need of modernization.
Bitcoin.de is seen as particularly suitable for investors who want to rely on a long-established, Germany-regulated platform and focus primarily on trading Bitcoin and a few other cryptocurrencies.
Kraken is considered one of the oldest and most established crypto exchanges and has been active in the market since 2011. With over 380 tradable cryptocurrencies as well as savings plan and staking features, the platform is appreciated by long-term investors. The extensive security protocols, including 2FA and account lock, are rated positively.
The trading fees of 0.99% and total costs of €9.90 per trade are in the middle range compared with cheaper providers. The lack of EU regulation or a BaFin license is occasionally criticized. Cost transparency is regarded as limited, which some users see as room for improvement.
Kraken is considered particularly suitable for investors who value a long-established platform with a wide coin selection and want to use savings plans and staking — even without EU regulation.