Bitcoin.de vs Kraken Comparison

In our overall rating Kraken leads with 4.2 out of 5 points, ahead of Bitcoin.de with 3.2. On disclosed fees Bitcoin.de is cheaper: 0.5 % instead of 1 % trading fee, which means € 5.00 instead of € 10.00 per €1,000 purchase. Kraken lists more cryptocurrencies (629) than Bitcoin.de (10). Bitcoin.de and Kraken were both founded in 2011.

Bitcoin.de
Bitcoin.de
3.2of 5
Go to Bitcoin.de
vs
Kraken
Kraken
Winner
4.2of 5
Go to Kraken
0.5 %Fees1 %
€ 5.00Minimum cost per €1,000€ 10.00
10Cryptos629
SEPA TransferPayment MethodsSEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card
Regulated in Germany as a marketplace of futurum bank AGRegulationEU: MiCA USA: CFTC UK: FCA

Cost comparison

The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.

Bitcoin.deKraken
€ 5.00Minimum cost per €1,000€ 10.00
0.5 %Fees1 %
€ 3.73Wallet transfer€ 1.49
LimitedCost transparencyLimited
€ 60Minimum Amount€ 1
SEPA TransferPayment MethodsSEPA Instant Transfer, SEPA Transfer, PayPal, Credit Card

On disclosed fees you pay €5.00 less at Bitcoin.de per €1,000 purchase.

Bitcoin.de

Not enough reviews available.

Kraken

At Kraken the route sets the price: simple buys in the app and on the web cost a fixed fee plus a spread, while Kraken Pro charges maker and taker rates based on your volume over the last 30 days. All Kraken fees for deposits, trading and withdrawals are listed in one table in our guide to Kraken fees.

TransactionCost at Kraken
Instant buy, instant sell and recurring buys1% plus spread in the price
Custom orders in simple mode1.5% plus spread
Kraken+ (subscription)no trading fee up to USD 10,000 volume per month, spread and card fees still apply
Converting small balances3% below the minimum order size
Kraken Pro, tier 1 (up to USD 2,500 in 30 days)0.40% maker, 0.80% taker
Kraken Pro, tier 3 (from USD 10,000)0.22% maker, 0.38% taker
Kraken Pro, tier 5 (from USD 50,000)0.15% maker, 0.30% taker
Deposits and withdrawalsdepending on method and currency, shown before you confirm

How to save: Even in tier 1, Kraken Pro at 0.80% taker is cheaper than an instant buy at 1% plus spread, and limit orders as a maker cost 0.40%. If you buy less than USD 10,000 a month, look at Kraken+. See how Kraken compares in our crypto exchange comparison.

Fees as of 1 November 2026 according to the Kraken fee schedule.

You can open a Kraken account through our partner link to Kraken; cryptoticker.io receives a commission when an account is opened. As of 1 November 2026.

Pros & Cons

Bitcoin.de
Bitcoin.de
Pros
  • Pioneer among German cryptocurrency platforms, active since 2011, with more than 1.1 million customers according to the company
  • Crypto withdrawals to your own wallets continue during the trading pause
  • According to the provider, all customer claims remain fully intact; futurum bank AG keeps holding the crypto assets until they move to a regulated custodian
  • Funds remain in the user’s own bank account
  • New website and apps for iOS and Android fully tested according to the provider, planned with more than 100 cryptocurrencies, savings plans and staking
Cons
  • Trading and deposits are paused until further notice. Trading has largely been suspended since 12 June 2026. According to Bitcoin Group SE’s announcement of 6 October 2026, BaFin has not granted futurum bank AG’s MiCAR application. A restart with two regulated partners for trading and custody has been announced, but no date has been set. Nothing can currently be bought.
  • No MiCA authorisation in the ESMA register (file dated 30 October 2026); the future trading and custody partners have not yet been named
  • Selection of only 10 cryptocurrencies could be expanded
  • Only SEPA bank transfer as a payment method
  • Interface occasionally criticised as in need of modernisation
Bitcoin.de Reviews
Kraken
Kraken
Pros
  • MiCA licence from the Central Bank of Ireland since 25 June 2025, valid across the EU
  • More than 600 coins, 490 of them directly against the euro (1 November 2026)
  • Proof of reserves by auditors, latest Bitcoin coverage 102.9% (30 June 2026)
  • Kraken Pro from 0.40% maker and 0.80% taker
  • FIDO2 passkeys, Global Settings Lock, ISO/IEC 27001
  • On the market since 2011, with savings plan and staking
Cons
  • Simple buy at 1% plus spread, custom orders 1.5%
  • Regular delistings with withdrawal deadlines, most recently 13 tokens on 23 October 2026
  • A dust attack in August 2026 led to temporary account freezes
  • The low Pro rates require getting used to an order-book interface
Kraken Reviews

User Experiences

AI Analysis
—
App Store
4.5
—
Google Play
4.2
—
Trustpilot
3.4
Bitcoin.de
Bitcoin.de

Not enough reviews available.

Kraken
Kraken

According to the analyzed user reviews, Kraken is often described as simple and easy to understand, especially with regard to the app and basic usability. At the same time, users mainly report criticism of support-related topics and costs, so the overall picture from a user perspective is mixed.

Provider details (fees, licences, pros and cons) editorially reviewed: November 2026. This comparison does not constitute investment advice. All information without guarantee.

Features

Bitcoin.deKraken
not availableSavings planavailable
not availableStakingavailable
not availableWallet transferavailable
not availableCost transparencynot available
not available2FA securityavailable
availableSEPA transfernot specified
not availableCredit cardavailable
not availableMinimum amountnot specified
not availableMobile appavailable
availableWeb platformnot specified
not specifiedAccount lockavailable
not specifiedSEPA instant bank transferavailable
not specifiedPayPalavailable
Bitcoin.de
Bitcoin.deHighlights
  • Pioneer among German crypto marketplaces, since 2011
  • Operated by futurum bank AG, a subsidiary of Bitcoin Group SE
  • Euro balances remain in the user’s own bank account
  • KYC via bank verification, VideoIdent or PostIdent
  • Withdrawals to your own wallets possible during the trading pause
Kraken
KrakenHighlights
  • MiCA licence via Ireland, valid in 30 EEA countries
  • More than 600 coins, 490 directly against the euro
  • Proof of reserves above 100% coverage
  • Kraken Pro for low-cost order-book trading

The five areas head to head

AI Analysis

Fees & Costs

Bitcoin.de
Bitcoin.de

Not enough reviews available.

Kraken
Kraken

The reviews present a mixed picture when it comes to fees and costs: on the one hand, low fees are mentioned positively several times; on the other hand, users criticize high fees. According to user reviews, the perception of costs is therefore not consistent.

Usability & User Experience

Bitcoin.de
Bitcoin.de

Not enough reviews available.

Kraken
Kraken

Users particularly appreciate Kraken’s intuitive app and clear design, which are repeatedly described in reviews as easy to use. According to the reviews, getting started is quick for many users, and overall navigation is also mentioned positively. Some users report that the app does not open immediately, which makes usability appear limited from the perspective of individual reviews.

Features & Offering

Bitcoin.de
Bitcoin.de

Not enough reviews available.

Kraken
Kraken

In the analyzed user reviews, there are only a few recurring statements about features and the offering, which is why this area mainly reveals individual requests. Among other things, users want a candlestick chart, a prediction market, an auto-sell function, a 72-hour timer, and a widget for the app. In addition, some users would like more support for beginners and a calendar. Overall, the feedback mainly shows additional feature requests.

Stability & Security

Bitcoin.de
Bitcoin.de

Not enough reviews available.

Kraken
Kraken

Regarding stability and reliability, the analyzed user data mainly contains individual critical feedback. Some users report that the app cannot be opened immediately or that withdrawals are perceived as delayed. Overall, however, the available data is not sufficient, according to the reviews, to derive a clearly reliable user picture for this area.

Customer Support

Bitcoin.de
Bitcoin.de

Not enough reviews available.

Kraken
Kraken

When it comes to support, users comparatively often report longer waiting times or no response at all. According to the reviews, missing help and slow reactions are repeatedly criticized, making this area clearly viewed critically from a user perspective. Individual feedback also suggests that issues are not always resolved promptly.

Details

Bitcoin.deKraken
futurum bank AGCompanyPayward Europe Solutions Limited
2011Founded2011
Regulated in Germany as a marketplace of futurum bank AGRegulationEU: MiCA USA: CFTC UK: FCA
€ 60Minimum Amount€ 1
Bank verification, VideoIdent, PostIdentKYCPhoto ID

Verdict

In our overall rating Kraken leads with 4.2 against 3.2 for Bitcoin.de.

On disclosed fees you pay €5.00 less at Bitcoin.de per €1,000 purchase.

For most investors Kraken is therefore the better choice.

Bitcoin.deOur Opinion

Bitcoin.de is regarded as a pioneer among German crypto marketplaces and has been active since 2011, making the platform one of the oldest providers in the German-speaking market; it says it has more than 1.1 million customers. The principle that euro balances remain in the user’s own bank account is viewed positively by security-conscious users.

Trading has largely been suspended since 12 June 2026, and deposits are paused as well. On 6 October 2026 the parent company Bitcoin Group SE announced that BaFin had not granted the application futurum bank AG filed on 27 June 2025 for authorisation as a crypto-asset service provider under MiCAR; this also ends the toleration under which its crypto services had been running. The bank can lodge an objection within one month of notification. For the restart, bitcoin.de is preparing a cooperation with two regulated partners based in Germany, an institution acting as trading partner and a custodian; the provider has not given a date (customer notice dated 7 October 2026). Until the transfer, futurum bank AG continues to hold the crypto assets, and withdrawals to your own wallets remain possible.

The selection of just 10 cryptocurrencies is clearly room for improvement compared with modern exchanges. The limitation to SEPA as the only payment method, the lack of a mobile app, and 2FA protection only via SMS are also occasionally criticized. Some users consider the interface in need of modernization. According to the provider, the new platform with apps for iOS and Android, more than 100 cryptocurrencies, savings plans, swaps and staking is technically complete, but it will only launch with the new operating model.

As long as trading is paused, Bitcoin.de is not an option for new purchases; existing customers can withdraw their crypto assets to their own wallets. After the announced restart, the platform will mainly appeal to investors who want to rely on a long-established German provider; fees and coin selection under the new model have not yet been published.

KrakenOur Opinion

In short: Kraken is one of the oldest crypto exchanges in the world, active since 2011 and licensed under MiCA in the EEA. More than 600 coins, 490 of them directly against the euro, a regular proof of reserves and strong security features speak for the platform. The simple buy costs 1% plus spread; on the Kraken Pro order book you pay from 0.40% as a maker and 0.80% as a taker.

Is Kraken safe and licensed in the EU?

Yes, Kraken may serve customers across the EU. In the EEA, Kraken operates through Payward Europe Solutions Limited, based in Dublin, licensed under MiCA since 25 June 2025 and supervised by the Central Bank of Ireland. Through the EU passport the licence covers 30 EEA countries, including Germany, France and Spain (ESMA register, file of 30 October 2026). It covers custody, exchanging crypto for money and for other crypto, order execution and transfers, among other services. Kraken's parent Payward agreed on 14 October 2026 to buy Lithuania's Saldo Bank; closing is planned for 2027 and needs regulatory approval (our report on the deal).

Reserves and security: Kraken has its proof of reserves prepared regularly by auditors. The snapshot of 30 June 2026 shows coverage of 102.9% for Bitcoin, 100.5% for Ether, 100.6% for Solana and 102.3% for XRP, and 105% or more each for USDC and USDT. Kraken is certified to ISO/IEC 27001:2022, offers two-factor authentication with FIDO2 passkeys and a Global Settings Lock, and does not recover accounts by phone or SMS.

Account freezes and delistings: Between 17 and 24 August 2026, Kraken customers received almost 12,000 tiny deposits from wallets that analytics firms attribute to the sanctioned exchange HTX. Sanctions screening temporarily froze affected accounts; access has since been restored (our report on the dust attack). Kraken also removes tokens from trading regularly, most recently 13 tokens on 23 October 2026; withdrawal deadlines and steps are in our delisting report.

What you can do yourself: turn on a passkey or two-factor authentication and the Global Settings Lock, leave tiny deposits of unknown origin untouched and keep larger amounts on your own hardware wallet.

Who is Kraken for?

Kraken suits investors who want a long-established exchange with a wide choice of euro pairs, a savings plan and staking. Regular traders save with Kraken Pro. Since 26 October 2026, EEA customers with a derivatives account can also trade bitcoin and ether options there after an appropriateness assessment, provided by Cyprus-based Payward Europe Digital Solutions (CY) Limited under CySEC supervision. For simple euro trading, Bitvavo is cheaper, and Coinbase is an alternative with a listed parent company. All licensed providers are listed in our comparison of regulated crypto exchanges.

Frequently asked questions: Bitcoin.de or Kraken?