Bitcoin.de vs crypto.com Comparison

Bitcoin.de is regarded as a pioneer among German crypto marketplaces and has been active since 2011, making the platform one of the oldest providers in the German-speaking market; it says it has more than 1.1 million customers. The principle that euro balances remain in the user’s own bank account is viewed positively by security-conscious users.

Trading has largely been suspended since 12 June 2026, and deposits are paused as well. On 6 October 2026 the parent company Bitcoin Group SE announced that BaFin had not granted the application futurum bank AG filed on 27 June 2025 for authorisation as a crypto-asset service provider under MiCAR; this also ends the toleration under which its crypto services had been running. The bank can lodge an objection within one month of notification. For the restart, bitcoin.de is preparing a cooperation with two regulated partners based in Germany, an institution acting as trading partner and a custodian; the provider has not given a date (customer notice dated 7 October 2026). Until the transfer, futurum bank AG continues to hold the crypto assets, and withdrawals to your own wallets remain possible.

The selection of just 10 cryptocurrencies is clearly room for improvement compared with modern exchanges. The limitation to SEPA as the only payment method, the lack of a mobile app, and 2FA protection only via SMS are also occasionally criticized. Some users consider the interface in need of modernization. According to the provider, the new platform with apps for iOS and Android, more than 100 cryptocurrencies, savings plans, swaps and staking is technically complete, but it will only launch with the new operating model.

As long as trading is paused, Bitcoin.de is not an option for new purchases; existing customers can withdraw their crypto assets to their own wallets. After the announced restart, the platform will mainly appeal to investors who want to rely on a long-established German provider; fees and coin selection under the new model have not yet been published.

Crypto.com is especially valued for its own Visa card with cashback program, which is considered a unique selling point in the crypto market. With more than 400 tradable cryptocurrencies, savings plans, and staking, the platform, active since 2016, offers a broad range of services. The minimum investment starting at €3 is seen as particularly beginner-friendly.

In Germany, Crypto.com operates under the MiCA licence that the Malta Financial Services Authority (MFSA) granted to Foris DAX MT Limited on 27 January 2025 and which applies across the EU, so no separate BaFin licence is required. According to Crypto.com, a purchase in the app costs 0.80%, up to 4% by card, and a EUR withdrawal via SEPA costs EUR 1. Users occasionally criticise the limited cost transparency.

The card terms changed in 2026: cashback is only paid on the paid tiers, with Level Up Plus at €3.99 a month earning 1.5% on up to US$750 of card spending a month and the top tiers up to 4.5%; the free Midnight card earns 0%. Since 1 October 2026, Ruby, Jade and Indigo also pay a 2% foreign transaction fee outside the EU and UK above a monthly allowance of €400 or €800, and a card without spending costs €6 a month after twelve months.

Crypto.com is mainly considered suitable for users who want to actively use the Visa card with cashback and are prepared to pay for a Level Up tier.