Backpack vs crypto.com Comparison
| 0.08 % Maker / 0.10 % Taker, Swap: 0.85 % | Fees | 0.8 % |
| not comparable | Minimum cost per €1,000 | € 8.00 |
| ~50+ | Cryptos | 400+ |
| Card, bank via Banxa; SEPA limited | Payment Methods | SEPA Instant Transfer, SEPA Transfer, Credit Card |
| VARA (Dubai); EU rollout via FTX EU only now | Regulation | Fully MiCA Compliant |

Cost comparison
The basis is a Bitcoin purchase worth €1,000, calculated from the disclosed trading fee. A price markup in the spread is not included, because most providers do not publish it.
| not comparable | Minimum cost per €1,000 | € 8.00 |
| 0.08 % Maker / 0.10 % Taker, Swap: 0.85 % | Fees | 0.8 % |
| Not disclosed | Wallet transfer | € 44.81 |
| No; tiers + hidden swap costs | Cost transparency | No |
| Unclear | Minimum Amount | € 3 |
| Card, bank via Banxa; SEPA limited | Payment Methods | SEPA Instant Transfer, SEPA Transfer, Credit Card |
Not enough reviews available.
In the Crypto.com App, users in the European Economic Area pay a fixed fee per purchase; the trade preview shows the exact fee before you confirm. EUR deposits by bank transfer are free.
| Transaction | Cost at Crypto.com |
|---|---|
| Purchase with EUR balance | 0.80% |
| Crypto-to-crypto exchange | 0.80% |
| Purchase by debit or credit card | up to 4% |
| EUR deposit by bank transfer | free |
| EUR withdrawal via SEPA | EUR 1 per withdrawal, minimum EUR 80 |
| Sending crypto to other Crypto.com users | free |
| Crypto withdrawal to an external address | network fee per coin and network |
| Level Up Plus subscription, no trading fee on up to US$20,000 a month | €3.99 a month or €39.90 a year |
| Level Up Pro subscription, no trading fee on up to US$50,000 a month | €24.99 a month or €249.90 a year |
| Visa card: payments in a foreign currency outside the EU and UK | 2% on Midnight, on Ruby above €400 and on Jade and Indigo above €800 a month (since 1 October 2026) |
| Visa card without spending after twelve months | €6 a month (since 1 October 2026) |
How to save: Deposit by bank transfer and buy with your EUR balance instead of a card: on EUR 1,000 that is EUR 8 instead of up to EUR 40. Bundle EUR withdrawals, since each costs EUR 1. Frequent traders should look at the Level Up subscription: Plus waives the 0.80% on up to US$20,000 of trading a month and pays for itself from roughly €500 of purchases a month; according to Crypto.com, spreads may still apply. We compare exchanges with maker and taker fees in our crypto exchange comparison.
As of 1 November 2026 according to the Crypto.com Help Center, Fees & Limits (EEA), the Visa card fee overview for Europe and the Level Up page for the EEA.
Pros & Cons

- MiCA CASP licence for Trek Technologies SIA, granted by the Bank of Latvia on 27 May 2026, plus a payment institution licence
- According to the provider, derivatives run through Trek Labs Europe Ltd, an investment firm under MiFID II supervised by Cyprus's CySEC
- Spot fees of 0.08% maker and 0.10% taker in the entry tier, 0% maker and 0.025% taker in the top VIP tier
- Staking is available
- Wallet and exchange in one ecosystem
- VARA license in Dubai
- Cost transparency is seen as room for improvement, with hidden costs occasionally criticized
- Wallet transfer fees are not disclosed
- No savings plan available
- Swap fees of 0.85% occasionally criticized
- Over 400 cryptocurrencies available
- Own Visa prepaid card with crypto cashback: from the Plus tier (formerly Ruby) 1.5% on up to US$750 of card spending a month, up to 4.5% in the top tiers
- Savings plan and staking are offered
- Free EUR deposits by SEPA transfer, plus Apple Pay and Google Pay
- Minimum investment possible from €3
- MiCA licence from Malta's MFSA since 27 January 2025, plus licences as an e-money institution and investment firm
- Card purchases cost up to 4%
- EUR withdrawals via SEPA cost EUR 1, minimum EUR 80
- Cost transparency is rated as limited
- 0.80% fee per purchase in the app
- Cashback only on paid tiers: the free Midnight card earns 0%, Level Up Plus costs €3.99 a month
- Higher card fees since 1 October 2026: a 2% foreign transaction fee outside the EU and UK now also applies to Ruby (above €400 a month) and Jade and Indigo (above €800), and an unused card costs €6 a month after twelve months
User Experiences
AI Analysis
Not enough reviews available.
Based on the analyzed user data, crypto.com is especially valued for its intuitive and easy-to-navigate app. At the same time, user reviews more often report room for improvement regarding fees, support, and individual account or login issues, which means the overall picture varies noticeably depending on how it is used.
Provider details (fees, licences, pros and cons) editorially reviewed: November 2026. This comparison is not investment advice. All information without guarantee.
Features
| not available | Savings plan | available |
| available | Staking | available |
| not available | Wallet transfer | not available |
| not available | Cost transparency | not available |
| available | 2FA security | not available |
| not available | SEPA transfer | not specified |
| not available | Credit card | available |
| not available | Minimum amount | not specified |
| available | Mobile app (iOS/Android) | available |
| available | Web platform | not available |
| not specified | Anti-phishing code | available |
| not specified | SEPA instant transfer | available |

- MiCA licence for the EU entity since May 2026
- Maker fees starting at 0.08% are considered low
- VARA license in Dubai
- Wallet and exchange on one platform
- No savings plan, around 50 coins
- Visa prepaid card with crypto cashback
- 400+ cryptocurrencies available
- Savings plan and staking on one platform
- On the market since 2016
- MiCA-licensed by the MFSA Malta since January 2025, valid across the EU
The five areas head to head
AI AnalysisFees & Costs

Not enough reviews available.
According to reviews, the fees at crypto.com are viewed critically more often than average. Users report high costs and, in some cases, a high spread. Overall, this area is described critically in the user data.
Usability & User Experience

Not enough reviews available.
Users particularly appreciate crypto.com's intuitive app and simple operation. According to reviews, the interface is often described as clear and easy to understand, which stands out positively, especially for newcomers. However, frequent updates and the associated changes are occasionally described as room for improvement.
Features & Offering

Not enough reviews available.
Overall, the user data contains only limited recurring statements about features and the offering. Individual users praise options such as Visa cashback and Learn-&-Earn features. In addition, users would like to see more coins, extra portfolio filters, a German language setting, an iPad version, and a tax tool.
Stability & Security

Not enough reviews available.
Regarding stability and reliability, users primarily report login issues, being unable to log in, and in some cases blocked withdrawals. There are also individual comments about constant or mandatory updates in the user data. Overall, this results in a rather critical picture of reliability.
Customer Support

Not enough reviews available.
When it comes to support, the user reviews paint a predominantly critical picture. Users report comparatively often about poor support or that no support was reachable. Customer service is therefore clearly viewed critically in the analyzed user data.
Details
| Trek Labs (FTX ties) | Company | Foris DAX MT Limited |
| Dubai (VARA) | Headquarters | — |
| 2023 | Founded | 2016 |
| VARA (Dubai); EU rollout via FTX EU only now | Regulation | Fully MiCA Compliant |
| Unclear | Minimum Amount | € 3 |
| Yes | KYC | Photo ID |
Verdict
In our overall rating crypto.com leads with 4.2 against 2.0 for Backpack.
For most investors crypto.com is therefore the better choice.
Editorial assessment, November 2026: We have downgraded Backpack to 2.0 out of 5 and make no recommendation. The European entity Trek Technologies SIA (Backpack EU) has been authorised under MiCA since 27 May 2026 and is listed in the ESMA register (file dated 5 November 2026). On cost transparency, coin selection and savings features, however, Backpack falls short of the exchanges we recommend: we found no published fees for withdrawals to your own wallet, the offer covers around 50 coins, and there is no savings plan. MiCA-licensed exchanges are listed in our exchange comparison.
Backpack is operated by Trek Labs, a team that also includes former FTX employees. Its European entity is regulated in the EU: on 27 May 2026, the Bank of Latvia granted Trek Technologies SIA two licences, a CASP authorisation under MiCA and a payment institution licence. For derivatives, the provider names Trek Labs Europe Ltd, an investment firm under MiFID II supervised by Cyprus's CySEC, and there is also a VARA licence in Dubai. The low maker fees starting at 0.08% and the integration of wallet and exchange in one ecosystem are appreciated by users.
Cost transparency is seen as room for improvement; in particular, the undisclosed wallet transfer fees and swap fees of 0.85% are occasionally criticized. The selection of around 50 cryptocurrencies is limited compared with larger exchanges, and the lack of a savings plan limits the options for long-term investors.
The connection to former FTX employees is viewed differently in the market. Backpack is aimed primarily at technically savvy users who are looking for low trading fees and integrated wallet features and are willing to make compromises on cost transparency and coin selection.
Crypto.com is especially valued for its own Visa card with cashback program, which is considered a unique selling point in the crypto market. With more than 400 tradable cryptocurrencies, savings plans, and staking, the platform, active since 2016, offers a broad range of services. The minimum investment starting at €3 is seen as particularly beginner-friendly.
In Germany, Crypto.com operates under the MiCA licence that the Malta Financial Services Authority (MFSA) granted to Foris DAX MT Limited on 27 January 2025 and which applies across the EU, so no separate BaFin licence is required. According to Crypto.com, a purchase in the app costs 0.80%, up to 4% by card, and a EUR withdrawal via SEPA costs EUR 1. Users occasionally criticise the limited cost transparency.
The card terms changed in 2026: cashback is only paid on the paid tiers, with Level Up Plus at €3.99 a month earning 1.5% on up to US$750 of card spending a month and the top tiers up to 4.5%; the free Midnight card earns 0%. Since 1 October 2026, Ruby, Jade and Indigo also pay a 2% foreign transaction fee outside the EU and UK above a monthly allowance of €400 or €800, and a card without spending costs €6 a month after twelve months.
Crypto.com is mainly considered suitable for users who want to actively use the Visa card with cashback and are prepared to pay for a Level Up tier.